The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Second order of these amazing stickers. Easy to apply, great choice of designs and all the ones applied in August are still on, even the water bottle one. Wish I had found out about these years ago.
Response from Petit-Fernand
We are glad to hear about this experience! Thank you for been our customer, Fiona!
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Laetitia Thouvenin
Rating: 4 out of 5
I ordered some Christmas mugs for my children and dogs, and I'm very happy with them. The only small problem is that one of the mugs is missing part of the design, but I have no regrets. A personalized mug was a hit and has been used every day since.
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Response from Petit-Fernand
Hello Laetitia, we are sorry to read that our product does not meet your expectations. We'll be in touch later today to help you. Have a nice day, Sandra - C-MonEtiquette
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María García de la Rubia
Rating: 5 out of 5
Quality and beautiful labels for my children's clothing and materials
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Response from Petit-Fernand
Thank you very much for trusting us Maria :) Sandra - PETIT FERNAND
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Anonimo
Rating: 5 out of 5
I placed an order which the size of the letter did not correspond to what I had requested, I claimed it, they sent it to me again wrong and when I claimed it again they refunded me the amount. Although the order was not correct, the customer service response was fast and consistent with their mistake, so I would recommend the site, anyone can make a mistake.
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Response from Petit-Fernand
Thank you for your understanding Noelia . We apologize for this technical error. Have a nice day, Sandra - Team Petit Fernand
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Lizzie
Rating: 5 out of 5
Items arrive very quickly and good quality.
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la.
Rating: 4 out of 5
Good experience, nice labels, fast shipping. However, I sponsored a friend who placed an order and received it more than a week ago and the amount of 3, for sponsoring, is still pending. I don't understand why.
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Response from Petit-Fernand
Hello Adeline, we invite you to contact us by phone to help you, as sponsorship is automatic. Have a nice day, Sandra - C-MonEtiquette
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Eve-lyn
Rating: 5 out of 5
Happy with product but also very happy with the quick, polite and helpful responses from customer service.
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Frau S.
Rating: 5 out of 5
Super nice and fast delivery
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Mihowicz
Rating: 5 out of 5
Perfect!! to go on a snow class
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Martina
Rating: 5 out of 5
always perfect We have been relying on petit Fernand since my son started kindergarten. Always beautiful durable and fast in delivery
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Elise C
Rating: 5 out of 5
Good quality, small problem solved immediately. I will recommend my next labels.
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Ingrid O.
Rating: 5 out of 5
The two grandchildren - Luke and Momo - were absolutely delighted and of course have already started sticking things on
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Ana
Rating: 5 out of 5
Original gifts, good value for money
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Response from Petit-Fernand
Thank you very much for trusting us. Have a nice day and a good start of the year! Sandra - Petit Fernand
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Giorgia G.
Rating: 5 out of 5
Great experience with customer service, really nice and professional! the first shipment was lost, I was then contacted and they sent the order back to me then successful! I will definitely repurchase
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Response from Petit-Fernand
Good morning Giorgia, we sincerely hope that the solution proposed via email will satisfy you. We are sincerely sorry for this delivery anomaly. We wish you a good day. Margaret
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Sophie Gandillon
Rating: 5 out of 5
I'm delighted with the products, very good quality and super pretty. Very fast delivery.
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Adriana Hernández
Rating: 5 out of 5
The product is the same as advertised on the website.
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Response from Petit-Fernand
Thank you very much for sharing your opinion Adriana. Have a nice day and happy holidays. Sandra - Petit Fernand
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Kathi
Rating: 5 out of 5
We had the gift bags made for the children for Christmas. Great quality, wonderful colors. Children's eyes light up when they discover and empty them. These sacks will accompany our children at Christmas in the coming years!!!
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Valentin C.
Rating: 4 out of 5
Seriosity and quality
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Jenny
Rating: 5 out of 5
Good quality
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Priscillia
Rating: 5 out of 5
I really like the fact that there are several ways to personalize the labels, lots of choice, good quality and at a low price!
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Maike B.
Rating: 5 out of 5
Fast delivery and super labels in great quality. We are thrilled!
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vilar
Rating: 5 out of 5
Easy and very fast. Thank you so much! HAPPY HOLIDAYS!
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Response from Petit-Fernand
Happy holidays to you too :) Sandra - CMonEtiquette
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eli
Rating: 5 out of 5
I had a problem, the labels did not arrive. They contacted me when I informed them. They gave me several solutions, finally they sent me the labels again. I loved them, very nice, easy to apply. Thank you very much for everything. Very professional.
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Response from Petit-Fernand
Thousands of thanks for trusting us :) Sandra - PETIT FERNAND
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Maria Miguel
Rating: 5 out of 5
This is the third order I have placed and everything is perfect.
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Response from Petit-Fernand
Thank you very much for your confidence Maria :) Regards, Sandra - Petit Fernand
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Luigi S.
Rating: 5 out of 5
Everything perfect, very fast shipping time. Congratulations
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Mrs I.
Rating: 5 out of 5
Personalized labels, great choice
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Beatrice
Rating: 5 out of 5
Really nice stickers. My son is so happy.
Response from Petit-Fernand
We are glad for hear this!!!Thank you for your order and review!
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Anonym
Rating: 5 out of 5
Fast delivery, beautiful labels. Very happy with the order.
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Martine Maquet
Rating: 5 out of 5
Very simple to "make" the items (in this case mugs). The ordering process is also easy, and there's excellent follow-up once the order has been sent. I even received a refund for an "overpayment" and several very pleasant e-mail contacts. In short: everything perfect!
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DAMARIS
Rating: 4 out of 5
The product is very cool but it took me a long time to receive it.
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Response from Petit-Fernand
Good morning Damaris, thank you for sharing your opinion with us. I'm sorry it took a while to arrive. I hope that next time the delivery will be faster :) Have a nice day, Sandra - Petit Fernand
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CasaK
Rating: 5 out of 5
Fast delivery, good quality
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ANNE BENEDICTE
Rating: 5 out of 5
Always good!
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Gimena Gómez Curti
Rating: 4 out of 5
Very good price and product quality
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Response from Petit-Fernand
Hi Gimena, thanks for sharing your opinion :) Good morning, Sandra - Petit Fernand
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Nathalie Schmitz
Rating: 5 out of 5
Very good quality product. Nice design with lots of customization options. Great Christmas item.
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Laura
Rating: 4 out of 5
Incomplete shipment, I contacted the SAV never had a return Finally following my comment I had the service SAV which offered me a refund which was made directly! Thank you so much!
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Response from Petit-Fernand
Hello Laura, we're sorry we haven't received a message from you regarding your order tracking. We have just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra , Equipe C-monetiquette
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CB
Rating: 5 out of 5
Nice, good quality and very affordable: a great gift idea!
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Nadège Bourdet
Rating: 4 out of 5
Very well done as usual!!!!!
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Lk
Rating: 5 out of 5
Great products, and in the event of problems (defects) top customer service, very uncomplicated and no problems getting a replacement ????
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Nathalie Schmitz
Rating: 5 out of 5
Good delivery. It took a week and not 48h as put on the site but as it is a delivery on belgium no worries for me. I understand that it takes longer. Christmas stickers as gifts.
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Sabrina
Rating: 5 out of 5
I place orders with some frequency, for labels and various accessories..I have always found myself well, the descriptions are accurate and the delivery is fast and 'clean'..I recommend it
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