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B
Rating: 5 out of 5
I am happy with everything
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 021 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
We have loved the stickers, the only drawback is that the order arrived with another name but they solved it super fast and in 8 days as they say?
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M
Rating: 5 out of 5
Second order placed, and the order meets my needs.
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N
Rating: 5 out of 5
I am a returning customer and have been using them for a couple of years now. I like how the labels are customisable (my son is able to choose back grounds etc) and the labels stay put and don't fade like others - they survive everything my son has put them through! I particularly like the shoe labels as perfect shape. They also arrive within a few days.
A
Rating: 4 out of 5
The quality of the stickers is very good, partly because they are laminated and do not spoil. The shipping time is a bit long, though.
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F
Rating: 3 out of 5
Beautiful labels. Easy to use and do not come off after frequent washing. I recommend to all
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Response from Petit-Fernand
Good morning Federica, we are glad you are satisfied with our products. We thank you and wish you a good day! ? Alessio
E
Rating: 5 out of 5
excellent product! excellent print quality and applicability of labels!!!
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S
Rating: 5 out of 5
I like to order from you again and again Top quality and top service
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V
Rating: 5 out of 5
Impeccable work, very good service.
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N
Rating: 4 out of 5
Product as described, easy to apply. I thought faster arrival time: waited almost 10 days.
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I
Rating: 5 out of 5
I am very happy with the labels, very nice and they do not peel off from clothes or objects by washing and do not lose their original look. I also loved the presentation of the product with the extra fun stickers and instructions for use. From the comments I read I was worried about the delivery time since it was right at the beginning of the school year. Well, they delivered in less than 48 hours and the courier took about 3 days to deliver it to Madrid.
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I
Rating: 5 out of 5
Great, there was a problem with some stickers and they sent me new ones right away. Customer service 10
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A
Rating: 5 out of 5
Fast delivery. Good quality. Beautiful labels :)
G
Rating: 5 out of 5
Super good labels, super easy to use site and fast shipping!!!
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V
Rating: 5 out of 5
Fast and high quality
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D
Rating: 5 out of 5
I love the labels!!!
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M
Rating: 4 out of 5
The product arrived with one part missing in the name and one part missing in the design. After two days after the complaint, they apologized for the deficient quality and will send me the compliant product soon.
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A
Rating: 4 out of 5
Easy to glue
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A
Rating: 5 out of 5
Very happy. They are very good quality stickers that last long enough in terms of objects (which I wash daily) and those that are for clothes with a single ironing and are perfect and do not come off. They are great for back to school. Next year I will buy them again?
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S
Rating: 2 out of 5
Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.
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Response from Petit-Fernand
Hi Sara, what ink do you mean? We do not sell any stamps or pens. We are waiting to better understand your request, so we can help you.
Y
Rating: 5 out of 5
Excellent work, beautiful design and very well elaborated.
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A
Rating: 3 out of 5
The quality of the product is very good, but the delivery time is very long.
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Response from Petit-Fernand
Hello Ana, we apologize for the delay. Good day
A
Rating: 5 out of 5
This is the second time I have bought these labels and I must say they are really good. The birth ones, after 5 years, are still intact, so I decided to get them for the baby's school supplies as well. Graphics, text and design as per the order preview. I highly recommend
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
All correct, fast delivery and the labels stick well and withstand, for the moment, the washes.
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V
Rating: 5 out of 5
Stickers very well made, good material and very nice.
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N
Rating: 5 out of 5
I liked everything, I will order more
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S
Rating: 5 out of 5
Beautiful labels that my son loves and arrived in record time, I recommend it to everyone!
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M
Rating: 5 out of 5
Super labels. I've always loved them. They don't come off clothes despite a thousand washes.
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F
Rating: 4 out of 5
Excellent products, maybe a little long wait for delivery
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V
Rating: 2 out of 5
The labels are nice, however, unfortunately, the thermoadhesive ones despite following all the instructions do not stick well
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Response from Petit-Fernand
Dear Valeria, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day ? Alessio
S
Rating: 4 out of 5
To date, I have not yet received my order
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C
Rating: 5 out of 5
As always ideal
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S
Rating: 5 out of 5
Great stickers , cute graphics and super durable...I've been using them for years now!!!
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L
Rating: 5 out of 5
They are practical for various formats beautiful and durable
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M
Rating: 5 out of 5
Easy website to navigate and easy to custom the label. Very good price for the quality. Ordered for my eldest daughter and ordered again for my youngest. Will do again when I need more.
M
Rating: 5 out of 5
Accurate, fast, customer service and above all very creative.
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P
Rating: 5 out of 5
Always happy to return, the stickers are great and of very good quality!
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G
Rating: 5 out of 5
Good price/performance ratio for the labels for laundry labeling and easy handling of the software as well as cute templates for design
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S
Rating: 2 out of 5
Very long wait time, quality not as described (they are plastic anyway).
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Response from Petit-Fernand
Good morning Sonia, we are sorry to hear that your order did not meet your expectations. We thank you for your understanding and wish you a good day. Alessio