The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Super late merchandise, labels not adhering well, coming off
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
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Yolanda
Rating: 5 out of 5
Very nice and easy to use
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Guest
Rating: 5 out of 5
Very well done site. The only thing maybe I wouldn't do the shipping by mail, given how they work in Italy. Having had them delivered to another address, I had a hard time telling if they were delivered or not.
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LORENA ANDRES
Rating: 5 out of 5
Recommend. Very good quality.
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Anja
Rating: 5 out of 5
Unfortunately, my order did not arrive by post. However, I was quickly helped by the very good customer service and the order was then sent again and arrived. I have ordered from them before and am very happy with the products.
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Veronica S.
Rating: 5 out of 5
Quality products
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Elisabetta B.
Rating: 5 out of 5
Beautiful, well made labels and fast delivery
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Tiziana
Rating: 5 out of 5
Great products, great stickers, I've used them in the past as well and have had a great time. I wash the cutlery and saucers I attached the custom stickers to every day and they are really durable, they don't fade or tear. I highly recommend them
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Natalia V.
Rating: 5 out of 5
Cute design, quality stickers. It is almost a shame to use them )
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Fiorella R.
Rating: 5 out of 5
The product arrived earlier than expected. The labels are nice and durable and stick well on both items and clothing. Very good value for money.
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Isabel Barrios
Rating: 5 out of 5
The best labels! Strong, beautiful and durable
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Li H.
Rating: 5 out of 5
I have been buying Trustpilot for my daughter every year since she was 1. After seven years, I am starting buying Trustpilot for my second daughter. Trustpilot sticks are quality, colourful, fun to use. My children and I enjoy the experience of using Trustpilot. Highly recommend!
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Nuria
Rating: 4 out of 5
Very pleased with the treatment I've had, as soon as I had a problem they have not been slow to solve it and answer me q is the important thing. I will use it again
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Francesca
Rating: 5 out of 5
Beautiful and durable labels, delivered quickly.
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GIULIA
Rating: 4 out of 5
Great solution fast and fun!
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Chiara T.
Rating: 5 out of 5
Fast and accurate in handling problems as well!
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MLL
Rating: 5 out of 5
Very nice, good quality and fast delivery.
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Giada
Rating: 3 out of 5
My order did not arrive in the described timeframe so I immediately contacted customer service and they were operative and resent it to me. I purchased through Instagram but maybe due to some bugs in my account I was not seeing the tracking of the order but only that it was shipped. Therefore have to thank the customer service without which I would not have known how to solve it.
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Response from Petit-Fernand
We are the ones who thank you for your opinion and understanding. We remain at your disposal and wish you a good day ?
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ALESSANDRA
Rating: 5 out of 5
I purchased the thermoadhesive labels, they are easy to attach, cute and very useful. Also, you are spoiled for choice in color and theme.
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Raquel Portero Bermúdez
Rating: 4 out of 5
The product is good, the website is easy to use. The shipping for me took quite a long time, about 2 weeks.
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Chiara D.
Rating: 5 out of 5
Great products and i excellent quality. Very helpful customer service. Very fast complaint handling and sending the missing part in no time! Highly recommended!
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claudia M.
Rating: 2 out of 5
I placed the first order, which was LOST, the customer service was very fair to me re sending the order, which however has yet to arrive. i have heard very good things about this company, i gave it a negative rating because i hope they improve the shipping service
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Response from Petit-Fernand
Good morning Claudia, Thank you for your review, we will take it into account in order to improve the quality of our services. We hope to receive your order soon. Good day Alessio
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Stefania O.
Rating: 5 out of 5
Nice service. Easy to use and lots of choice.
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Claudio
Rating: 5 out of 5
Nice nice nice! I am happy with my purchase!
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Arianna S.
Rating: 5 out of 5
Stickers exactly as described, shipping on time. I used them for kindergarten clothes, so frequent washing, but so far they are holding up very well. I am very pleased with them
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Elvira D.
Rating: 5 out of 5
Very serious company. Punctual shipping and quality labels,both for objects and fabrics. Easy to apply and durable.
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Giulia O.
Rating: 5 out of 5
Great products, they arrive in about two weeks but they are worth the wait. I will definitely continue to buy them.
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Tania Amoretti
Rating: 5 out of 5
Perfect, very attentive, I did not get one of the orders and it is already solved so great all ok thank you very much for everything.
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Mara
Rating: 5 out of 5
Delivery time met.Very very very nice labels and practical to use.Satisfied.
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Alba V.
Rating: 5 out of 5
I have been wanting to try them for a long time. I got the labels for objects ( my children's plates and glasses )and, what can I say, despite the fact that they end up every day in the dishwasher for now they hold up great! So happy with this purchase, I will definitely buy them again
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Amalia
Rating: 5 out of 5
Beautiful and quality labels.
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Miranda M.
Rating: 5 out of 5
The labels are beautiful ? The material is great !
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Sema A.
Rating: 5 out of 5
This is the second time I have ordered the stickers for my daughter. It does what it promises. Even after washing in the washing machine or in the dishwasher (depending on the product), nothing has torn or slipped. Even after very long use. I would recommend it 100%. Recommended for every child. It also looks super nice, better than the conventional white stickers. The children are worth that much?
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Inés Herrera
Rating: 5 out of 5
They are very nice and original.
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Margarita
Rating: 5 out of 5
The labels were chosen by my daughter to her liking and have arrived just as they are, they are great. Easy to create and lots of variety.
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Neyza O.
Rating: 5 out of 5
All beautiful products , like every year before I start the school year I place an order with things the kids need I am always thrilled when the package arrives. Keep up the good work.
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Sandra Ramos Anadon
Rating: 5 out of 5
The stickers are great. They stick super well. And the shipping is fast, in a week they are at home.
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Aina Alicia Andre Ripoll
Rating: 5 out of 5
Beautiful!!!
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Nieves de los Santos
Rating: 2 out of 5
The products are good and for that reason I have been buying your labels for about 7 years now. BUT the shipping is soooo slow, it always takes much longer than promised. You should look for another way of shipping, because looking at the complaints on the web, many people say the same thing.
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Response from Petit-Fernand
Nieves, we apologize for the delay. We are doing our best so that our deliveries are not so late. Good day
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Silvia P.
Rating: 5 out of 5
It's the 3rd time I've ordered the Petit-Fernand labels for my daughter. They are very good quality and it's a great range of products and background animation to choose from. They last thought washing and tumble drying and overall it's worth the money
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