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S
Rating: 5 out of 5
All perfect!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 796 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
The product is great. The labels are nice, look great and stick well (I haven't tried washing the garments yet). The delivery was slow. I will definitely buy again.
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C
Rating: 5 out of 5
Very satisfied with my order
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S
Rating: 5 out of 5
Very nice quality product. Fast shipping. I recommend this service?
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A
Rating: 5 out of 5
Nice product. Perfect delivery
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A
Rating: 5 out of 5
Great company congratulations for the products and quick in shipping
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C
Rating: 4 out of 5
I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.
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Response from Petit-Fernand
Hi Carla, we will resend it to you as soon as possible. Let us know if you need anything else. Good day
J
Rating: 4 out of 5
I don't like the stickers, as I don't like them.
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Response from Petit-Fernand
Hello, you can contact us by email at [email protected] We will help you :) Hello, Sandra - Petit Fernand
J
Rating: 5 out of 5
Really great. Thank you very much
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L
Rating: 5 out of 5
Beautiful designs, reasonable prices and fast delivery
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Response from Petit-Fernand
What a pleasure to read messages like this :) Have a nice day Lourdes, Sandra - Petit Fernand
E
Rating: 2 out of 5
The order never reached its destination.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
C
Rating: 5 out of 5
Large variety of styles of stickers and the designs that go on them .easy to use website . They stay on the clothes for ages even through the tumble dryer. Great prices
T
Rating: 5 out of 5
The name stickers are great and hold up very well. We are very satisfied :)
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V
Rating: 5 out of 5
Perfect and prompt service!!!
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O
Rating: 3 out of 5
I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.
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Response from Petit-Fernand
Good morning Olesea, your order is dated 2020, I must confirm that we are unfortunately unable to ship the item back to you at our expense. We regret that we are unable to respond to your request and thank you for your patience. We would like to remind you that we provide replacement caps on our website: https://www.petit-fernand.it/tappo-supplementare-borraccia-termica Sincerely, Alessio
F
Rating: 4 out of 5
I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
L
Rating: 4 out of 5
Thanks to customer service , they resent my order, hope it will arrive this time :)
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Response from Petit-Fernand
Good morning Loredana, we are sorry for this anomaly on the part of postal services. However, I confirm that we have reshipped as communicated to you. We hope to receive your order soon Good day Alessio
V
Rating: 5 out of 5
High-quality, beautiful and practical. And it comes as a booklet.how beautiful and professional. I can only recommend it.
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J
Rating: 5 out of 5
I'm very like this products. Looks beautiful
C
Rating: 5 out of 5
Always brilliant Lovely sticker options
B
Rating: 5 out of 5
Great little labels. Stick well.
M
Rating: 5 out of 5
Amazing products . I have been using them for 3 years now . Absolutely fantastic. Quick delivery..and value for money.
C
Rating: 5 out of 5
Had a payment issue which was resolved very quickly. The quality of the labels were well worth the wait.
S
Rating: 5 out of 5
Good product good value for money
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A
Rating: 5 out of 5
The order arrived quickly and they were just as I designed them.
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Response from Petit-Fernand
Thank you very much for sharing your experience with us Ana :) Good morning, Sandra - Petit Fernand
P
Rating: 5 out of 5
I have been buying your labels for years and they are always impeccable!
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
F
Rating: 5 out of 5
GREAT. They are super practical and beautiful.
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Response from Petit-Fernand
Thank you very much for your message Veronica :) Sandra - Petit Fernand
M
Rating: 5 out of 5
I recommend Very strong label Very pretty
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Response from Petit-Fernand
Thank you very much for your confidence Marlène, have a nice day.
F
Rating: 5 out of 5
No worries with this second order for my first little girl's little brother in 2019. Labels and dinosaur kit as ordered. Perfect. Satisfied.
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E
Rating: 4 out of 5
Fast delivery Original design
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F
Rating: 2 out of 5
The labels don't stick very well. Some didn't even wait for the first wash to come off. They're big and they stick out of the labels on the clothes, so it's not always possible to stick them on the label. I usually buy them from ludilabel, but I switched because I needed so many and it was cheaper. I'm very disappointed and will have to buy a lot more.
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Response from Petit-Fernand
Hello Faustine, we have just contacted you by phone to help you with the labels that are coming off. A very nice day to you
Q
Rating: 5 out of 5
Received promptly
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M
Rating: 5 out of 5
fast delivery, great materials
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C
Rating: 4 out of 5
easy and intuitive site choice of current payment methods
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D
Rating: 5 out of 5
I'm very pleased.
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S
Rating: 5 out of 5
Very fast shipping. I have already purchased on several occasions and very well. The stickers are very durable, nice colors and I love that they can be customized as you want.
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Response from Petit-Fernand
Thousands of thanks for your comment Sandra :) Regards
L
Rating: 5 out of 5
They look great...they are good labels and when you iron them on...it looks like the label came with the garment.
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Response from Petit-Fernand
Thank you very much for your trust Lourdes :)
R
Rating: 5 out of 5
Fast and good service. Highly recommended product. Very good customer service, they solved a problem with my order very quickly. I totally recommend.
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Response from Petit-Fernand
Thank you Raquel :)
G
Rating: 3 out of 5
I was a little disappointed, some labels after the first wash are already wasted indeed one even came off, maybe I must have done something wrong even though I seem to have followed the instructions to the letter.
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Alessio
D
Rating: 4 out of 5
Very Good Just a small delay in delivery
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