Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 098 published reviews
5 44,6k 84% 4 3 402 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3, 4 and 5 stars

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C
constance M.
Rating: 5 out of 5
following a purchase from 25/07/2025
Very very good
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Marie-Pierre J.
Rating: 5 out of 5
following a purchase from 27/07/2025
Delighted with the labels, of good quality
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Christelle G.
Rating: 3 out of 5
following a purchase from 28/07/2025
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
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Response from Petit-Fernand
Hello Christelle,

Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.

Have a nice day,
Camille C-MonEtiquette
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Amandine S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Customizable labels as per purchase. They stick well on both objects and clothing. The labels for shoes are very practical for children who have difficulties putting their shoes on the right way.
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DOMINIQUE D.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good and very fast
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Christelle A.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast shipping, quality product, never disappointed! I have been ordering here for a few years and I will continue
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Firetto Carlino F.
Rating: 4 out of 5
following a purchase from 15/07/2025
Beautiful, I bought the water bottles for my daughters, they are beautiful but I don't give 5 stars just because after a week the D of Benedetta has faded... what a shame!
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Jacqueline S.
Rating: 5 out of 5
following a purchase from 18/07/2025
Everything was good!
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Response from Petit-Fernand
Good day, Jacqueline,
we sincerely thank you for your positive review. We are pleased that everything went to your satisfaction.
Have a nice day,
Customer Service EsIstMeins
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Audrey P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Product conforms to the description. Fast shipping
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Morgane T.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect as always.
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LAETITIA M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Super products.
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Stella D.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect. The labels are all cute and stick well.
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Céline G.
Rating: 5 out of 5
following a purchase from 28/07/2025
It sticks, it's beautiful... it's labeled, I recommend
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Violette S.
Rating: 5 out of 5
following a purchase from 28/07/2025
I have been ordering here for years and I am always totally satisfied
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Paula P.
Rating: 5 out of 5
following a purchase from 18/07/2025
3 years trusting in their labels. It is always a pleasure
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Stella S.
Rating: 5 out of 5
following a purchase from 18/07/2025
Beautiful and durable
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Nadège B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast shipping Quality products
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Tessa D.
Rating: 5 out of 5
following a purchase from 28/07/2025
The labels are super pretty, delivery in less than a week for La Réunion.
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Oriannlys S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect
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Mélanie B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Once the order is placed, very quick reception. Great quality. Good adhesion for the object labels.
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Cindy N.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect
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Jackie O.
Rating: 5 out of 5
following a purchase from 17/07/2025
Grand daughter loves that her clothing has unicorn stickers with her name on! Stick really well, very happy with purchase
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Annabelle M.
Rating: 5 out of 5
following a purchase from 26/07/2025
Perfect
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Suchita W.
Rating: 5 out of 5
following a purchase from 17/07/2025
Super stickers, always!
Response from Petit-Fernand
Dear Suchita,

Thank you so much for your wonderful feedback! We are thrilled to hear that you love our stickers. Your satisfaction is our top priority, and we look forward to continuing to provide you with quality products.

Best regards,
Chiara, Petit-Fernand
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Pizzoferrato C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Excellent product. Kind and impeccable customer service.
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Marion S.
Rating: 3 out of 5
following a purchase from 27/07/2025
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
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Response from Petit-Fernand
Hello Marion,

Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.

As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.

Have a nice day,
Camille C-MonEtiquette
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Justine P.
Rating: 5 out of 5
following a purchase from 27/07/2025
Great, I had taken this for my first one, we are satisfied so we keep the same thing for the little one who is starting kindergarten.
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Castagna F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Great
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Alexandra K.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very beautiful design with a lot of choices for all tastes. Fast delivery. My daughter is delighted. It remains to be seen how they hold up over time.
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Merima S.
Rating: 5 out of 5
following a purchase from 17/07/2025
We have been using it for years and are totally in love with the new designs and the quality anyway.
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Response from Petit-Fernand
Good day, Merima,
It's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMein
M
Marie-Line M.
Rating: 5 out of 5
following a purchase from 27/07/2025
Good quality of the product, the first one was damaged but very quickly, a new water bottle was sent to me.
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Sabine L.
Rating: 5 out of 5
following a purchase from 17/07/2025
I am very satisfied as always and can only recommend it.
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Response from Petit-Fernand
Good day, Sabine,
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
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Morgane R.
Rating: 5 out of 5
following a purchase from 27/07/2025
Great!
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Tiphanie C.
Rating: 5 out of 5
following a purchase from 27/07/2025
Good experience
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Marcia L.
Rating: 5 out of 5
following a purchase from 26/07/2025
Still just as easy to use. Great to be able to choose your font and integrate a character. Holds up over time, I recommend.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 26/07/2025
Satisfied with the product, fast delivery perfect
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johanna M.
Rating: 5 out of 5
following a purchase from 25/07/2025
3rd time I order This time for the start of CP!
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Lucie A.
Rating: 5 out of 5
following a purchase from 26/07/2025
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Marine S.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very fast shipping, however I was missing a page of labels but the customer service was very responsive. The quality of the labels is very good. I recommend this site and will not hesitate to order again.
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Virginie H.
Rating: 5 out of 5
following a purchase from 17/07/2025
Toll
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Response from Petit-Fernand
Good day, Virginie,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 44C
Have a nice day,
Customer Service EsIstMeins
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