Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 148 published reviews
5 44,6k 84% 4 3 403 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3, 4 and 5 stars

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N
Nathalie D.
Rating: 5 out of 5
following a purchase from 30/06/2025
Delighted, very pretty label
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Marjorie S.
Rating: 5 out of 5
following a purchase from 30/06/2025
Super practical labels
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Sara D.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very well, the water bottles are magnificent!
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Ingrid N.
Rating: 5 out of 5
following a purchase from 30/06/2025
Top
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charlotte D.
Rating: 5 out of 5
following a purchase from 30/06/2025
Excellent customer service. I have been ordering for over 5 years, I have never been disappointed!
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Pauline F.
Rating: 5 out of 5
following a purchase from 30/06/2025
Fast delivery, quality labels
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Julie M.
Rating: 5 out of 5
following a purchase from 30/06/2025
Fast, efficient. Very good customer service. Super quality.
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Michèle M.
Rating: 5 out of 5
following a purchase from 29/06/2025
Perfect order
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Candide O.
Rating: 5 out of 5
following a purchase from 29/06/2025
Perfect
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Lucie C.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very satisfied, already done for my first child, it's super practical.
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Anne-charlotte D.
Rating: 5 out of 5
following a purchase from 30/06/2025
Fast shipping and good quality labels
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Mégane R.
Rating: 5 out of 5
following a purchase from 30/06/2025
Great
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Marine B.
Rating: 5 out of 5
following a purchase from 30/06/2025
Delighted with my order as every year
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Manuella B.
Rating: 5 out of 5
following a purchase from 30/06/2025
perfect labels for the start of kindergarten very good quality
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Joelle W.
Rating: 5 out of 5
following a purchase from 29/06/2025
Hello, Order received quickly and Items meet my expectations Thank you
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Amina F.
Rating: 5 out of 5
following a purchase from 29/06/2025
Qualitative product, in accordance with the order. Fast shipping! I recommend
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Gabrielle B.
Rating: 5 out of 5
following a purchase from 30/06/2025
Labels as pretty as they are sturdy. I have been using them for my children since 2020 and the ones installed on their stuffed animals back then are still in place despite the washes.
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Sabrina A.
Rating: 5 out of 5
following a purchase from 30/06/2025
Delivery on time and in accordance with the order.
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Kate L.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very happy with the customer service. Responsive and friendly. The person in charge of the issue handled it quickly and courteously.
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Ève N.
Rating: 5 out of 5
following a purchase from 26/06/2025
It's great
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julie J.
Rating: 5 out of 5
following a purchase from 29/06/2025
Always on top!
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Sandrine S.
Rating: 5 out of 5
following a purchase from 30/06/2025
Great, the water bottle arrived quickly, very cute, my godson was delighted
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Alexandra L.
Rating: 3 out of 5
following a purchase from 30/06/2025
I ordered labels and a water bottle that match the description, but I ordered a personalized bag size L in anticipation of putting my son's school things in it. You need to explain to me how this is a size L if I put a t-shirt and a pair of socks size 2 years, we are good!!!!
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Response from Petit-Fernand
Hello Alexandra,

Thank you for sharing your opinion.
I am sorry to see that the bag does not meet your expectations. We provide the actual sizes in the description of our products to give you a better idea of the final result.
I am sorry to see that this was not enough.

We remain available via our contact form if needed.

Have a nice day,
Camille C-MonEtiquette
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Sebastien V.
Rating: 5 out of 5
following a purchase from 29/06/2025
Great
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Judith Nathalie M.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very good quality and fast delivery
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Aurélie L.
Rating: 5 out of 5
following a purchase from 30/06/2025
As every year, I order and I am delighted, simple site and fast delivery, top notch!
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Helene T.
Rating: 3 out of 5
following a purchase from 29/06/2025
Barely washed with water without product or abrasive sponges since I use microfiber, some stickers have come off or faded. Moreover, there seems to have been a mistake regarding the color of a water bottle, that's too bad for me, but for the price, it doesn't justify anything. I wanted to switch from the brand Badabulle which is 0% quality for the price and I relied on your reviews... I am disappointed.
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Response from Petit-Fernand
Hello Helene,

I regret to read your message.
The personalization of our water bottles is done by printing and should therefore not come off like this.

To assist you, I have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Marie-Mathilde C.
Rating: 5 out of 5
following a purchase from 30/06/2025
I have been ordering for 6 years now and I am still very satisfied.
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Charlaine I.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very good
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Carine L.
Rating: 5 out of 5
following a purchase from 30/06/2025
This is my second order. Top customization. I recommend it with complete confidence.
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Hélène C.
Rating: 5 out of 5
following a purchase from 30/06/2025
Great!
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Emmanuelle S.
Rating: 5 out of 5
following a purchase from 30/06/2025
Speed of delivery. Product conforms to the image on the site.
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stephanie V.
Rating: 5 out of 5
following a purchase from 29/06/2025
pretty labels at reasonable prices
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Cindy D.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect, of very good quality
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Di Matteo G.
Rating: 5 out of 5
following a purchase from 19/06/2025
Beautiful, sturdy and functional! Arrived earlier than expected!
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Flore B.
Rating: 5 out of 5
following a purchase from 29/06/2025
Top
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Caroline S.
Rating: 5 out of 5
following a purchase from 20/06/2025
All good, great service and quality
Response from Petit-Fernand
Thank you for sharing your positive experience with us.
– Chiara Petit-Fernand
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Zoe G.
Rating: 5 out of 5
following a purchase from 19/06/2025
Love the labels, easy to put in and easy to take off so I can pass the clothes on. My children love the patterns and designs. It’s the only labels I will use .
Response from Petit-Fernand
Your thoughtful feedback means a lot to us.
– Chiara Petit-Fernand
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Claudie B.
Rating: 5 out of 5
following a purchase from 30/06/2025
I would like the labels to be a little bigger.
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Aurélie G.
Rating: 5 out of 5
following a purchase from 27/06/2025
I have been ordering for years and I am always so happy. They hold up super well in the wash and my children love being able to choose their labels, I recommend it 200%.
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