Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 226 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3, 4 and 5 stars

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J
Jan
Rating: 4 out of 5
Lovely stickers though delivery was much slower than anticipated and arrived outside of the delivery time. Stickers have adhered well to the items I've used them on.
Response from Petit-Fernand
Hi Jan, Thank you for your feedback! We're glad to hear you love the stickers and that they adhere well. ?? We apologize for the delay in delivery and are working hard to improve our shipping times. Best, Chiara, Petit-Fernand
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Louise
Rating: 4 out of 5
Lovely stickers for my Boys clothes but will get used up quick. Delivery took longer than expected.
Response from Petit-Fernand
Hi Louise, Thank you for the glowing recommendation! ?? We're thrilled that our stick-in labels have worked so well for your son's nursery clothes. We're also glad to hear about your positive experience with our customer service. Your support means the world to us! Best, Chiara, Petit-Fernand
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Lily
Rating: 5 out of 5
Neat labels, fast shipping
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Bettina S.
Rating: 5 out of 5
Great product great quality
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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LD
Rating: 5 out of 5
I bought these around 18 months ago for my sons nursery clothes. The stick in labels are so easy to use and they don't come off in the wash. My son had them on his clothes for over a year washing weekly and they still haven't budged. We also have the iron in ones for socks and they are the same. Haven't budged in over a year despite constant washing. I've just bought some more to label his clothes the next size up. Fabulous customer service when my order didn't arrive. Sent another one out straight away only for it to arrive a couple of days later. Seems you can't rely on Royal Mail nowadays. Couldn't recommend enough.
Response from Petit-Fernand
Hi Lorna, Thank you for your feedback! We're glad to hear you love the stickers and that they adhere well. ?? We apologize for the delay in delivery and are working hard to improve our shipping times. Best, Chiara, Petit-Fernand
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jose
Rating: 4 out of 5
The product is very good and the shopping experience overall is good too. However, I still think that 2 weeks from order to delivery in the UK is far too much and should be improved.
Response from Petit-Fernand
Hi Jose, Thank you for your feedback! We're pleased to know you like our products and overall shopping experience. ?? We understand that delivery times can be improved and appreciate your patience as we work on this. Best, Chiara, Petit-Fernand
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Roswitha R.
Rating: 5 out of 5
I am very happy with the stickers. They are a good size and fit on the label of the clothing.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Arturo
Rating: 3 out of 5
The package was delayed for a long time, the company with which they send is not of quality. The package arrived in an envelope all dirty, and in very very bad condition of the transport, very bad image.Luckily the product inside was not damaged. I think they should change the shipping method.
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Response from Petit-Fernand
Hello, Thank you for taking the time to write to us. We are sorry to hear that your order arrived late and in this condition. We hope to see you again another time ! Good day, Camille Petit-Fernand
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Trocheris O.
Rating: 4 out of 5
First order, the product is exactly what I wanted, fast delivery.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable feedback. Have a nice day, ? Elise, C-MonEtiquette
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sciaccamare
Rating: 5 out of 5
Quality product, well suited to children. Fast shipping.
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
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Naromba F.
Rating: 5 out of 5
The speed with which customer service responded to my request and found a solution to my delivery problem.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Florence A.
Rating: 4 out of 5
I ordered a personalized gourd. Very good rendering. Delighted. Too bad you can't have more "design" choices for personalization and that the number of characters is limited so you can't write down what you want.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Karine B.
Rating: 5 out of 5
Excellent quality, easy-to-use labels. Convenient booklet presentation. Fast production and shipping times. I am very satisfied with my order.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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client
Rating: 5 out of 5
Always very good, fast delivery, impeccable quality.
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
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BENBOUZID
Rating: 5 out of 5
Perfect and fast shipping
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Kniebel
Rating: 5 out of 5
First of all, my order didn't arrive. I contacted customer service. They said they would take care of it in a very friendly manner. A week later it was there. I would like to thank them for taking care of it quickly and friendly. That's why all stars for me ?? ?? ?? ?? ??.
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Response from Petit-Fernand
Hello, thank you very much for your kind comment. I am very pleased that I was able to help you. ???????? Have a very nice day, Elise, EsIstMeins
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marion M.
Rating: 5 out of 5
I received my order quickly and it corresponded perfectly to my expectations.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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ELODIE M.
Rating: 5 out of 5
superb labels, pretty designs. They're a bit pricey if you don't buy the packs, but they hold up really well. Not my first purchase. The minis are the perfect size for pencils, very well thought out. The stickers for clothes are great! I also add my phone number as well as the child's first and last name. The little bonus is that I can make a stapled packet for each child's name, so I can quickly find the labels for the child I want, and I don't want to mix up the names in the stapled packets.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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GabrielleD
Rating: 5 out of 5
Very easy to create the labels of your choice, very fast shipping, for the moment everything still sticks after a few machines!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Flavie R.
Rating: 5 out of 5
Super, beautiful labels? Very practical and good quality!
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. ?????? Beautiful day to you, Elise, C-MonEtiquette
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Danielle
Rating: 5 out of 5
Amazing customer service. Lovely labels, would highly recommend.
Response from Petit-Fernand
Hi Danielle, Thank you so much for your wonderful feedback! We're thrilled to hear that you loved our labels and found our customer service to be amazing. Your recommendation means the world to us! ?? Best wishes, Chiara, Petit-Fernand
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ANU M.
Rating: 5 out of 5
I have been using petit fernand stick on cloth and item labels since 4 years. Never disappointed. Last year I had my 2 and baby and she is now going to nursery and I am using these labels for her clothes too. These labels never come off even if you wash them at 60/ 90 ° temperature and not even hundreds of times use in tumble dryer. I have used many labels from various brands and always has issues. It's an amazing product .
Response from Petit-Fernand
Hi, Thank you for sharing your experience! We're so happy to hear our labels have never disappointed you over the years. ?? It's great to know they're holding up even after multiple washes. We appreciate your trust in our products for both your children! Best, Chiara, Petit-Fernand
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RUYSSEN M.
Rating: 5 out of 5
We ordered a personalized lunch box and are very satisfied. It's really pretty!
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Angharad W.
Rating: 5 out of 5
Fantastic quality of products and good communication with delivery updates. Highly recommend this company. Absolutely love the personalised items that I bought. Thank you ever so much!
Response from Petit-Fernand
Hi Angharad, We truly appreciate your kind words! It's fantastic to know that you enjoyed the quality of our products and found our communication helpful. We're delighted that you love the personalized items you purchased. Thank you for your support! ?? Warm regards,
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Uta
Rating: 5 out of 5
The shipment had not arrived after more than 3 weeks and they immediately arranged for a new delivery. We received this 3 days later and are very satisfied, great service!
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Response from Petit-Fernand
Hello, thank you very, very much for such a nice comment. I will always be there for you to help you as best I can. ?????? Have a nice day, Elise, EsIstMeins
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Vanessa
Rating: 5 out of 5
Fast delivery, beautiful self-adhesive labels that hold very well
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Sylvie D.
Rating: 5 out of 5
Very good quality
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
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Cécile I.
Rating: 5 out of 5
Great products and very attentive customer service!
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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ROSELINE G.
Rating: 2 out of 5
The labels peel off very, very easily, so I'm not at all satisfied with these products R. GROS
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Claire Z.
Rating: 5 out of 5
Perfect customer service! And happy with the labels ;)
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Alexandra K.
Rating: 5 out of 5
Everything was ok from the order to the delivery. The products are also great and can even withstand the dishwasher. Whether it will survive in the washing machine remains to be seen. I'm thrilled so far
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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MaHeD
Rating: 5 out of 5
User-friendly and complete site, precise and detailed, the products and services are of very high quality. We would like to mention the pleasant welcome, the attentive and professional listening and the efficient solutions of the after-sales service when it was necessary to modify the delivery after shipment. Remarkable.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! We're always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Jasmin T.
Rating: 5 out of 5
Everything is fine! Shipping took a little longer than last time. But that may well have been down to the post office. The price-performance ratio is very good ?
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Solveig S.
Rating: 5 out of 5
Super easy to design, great value for money, fast shipping, I can only recommend it! Definitely not the last order
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. Your trust and loyalty are our greatest reward. ???? Have a nice day, Elise, EsIstMeins
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Araitz
Rating: 2 out of 5
I never received my order and requested a refund. It was promptly returned to me. However, I would have liked to receive a compensation, a detail for the inconvenience caused.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you were not able to enjoy our products. However, we are glad that the refund arrived so quickly. We hope to see you again in the future. Hello, Camille Petit-Fernand
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linda
Rating: 5 out of 5
Lovely cute stickers. Stayed on after a wash and tumble dryer.
Response from Petit-Fernand
Hi! Thank you for the lovely feedback! We're here to keep impressing you! ?? Regards, Chiara, Petit-Fernand
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Invité
Rating: 5 out of 5
Fast shipping Christmas gift tags beautiful gorgeous
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Laura S.
Rating: 5 out of 5
They are very responsive to our requests. I recommend +++++??
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Ophélie
Rating: 5 out of 5
Superb quality water bottle, both in terms of materials and the designs on it. My son loves it. Very quick from order to delivery ???? I'll recommend it when my 2nd grows up, without hesitation.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Sabine
Rating: 4 out of 5
Corresponds to what I ordered and wanted
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette