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G
Rating: 5 out of 5
Very good quality. It perfectly matched what I was looking for. Thank you very much
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 269 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
The ordering process is clear and simple. The result is good and the delivery time was met.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
R
Rating: 5 out of 5
The labels arrived as stated. They are much prettier than expected! Kids are very happy! Thank you!
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A
Rating: 5 out of 5
Swift delivery, user friendly website
J
Rating: 4 out of 5
I like the stickers, they work well but I ordered at the end of the back to school rush and I think the cutting machine needed it's blades sharpened because they weren't quite cut through.
H
Rating: 5 out of 5
Great products
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
Pretty labels, effective because they stick well to clothes.
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J
Rating: 2 out of 5
They come off in the wash. Useless
Response from Petit-Fernand
Hello Josephine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!
K
Rating: 5 out of 5
I now not only buy it for my children but it's also a lovely gift for the nursery beginners Top quality Top price It doesn't get any better than this:)
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
The best !!! Highly recommend it
M
Rating: 2 out of 5
Order never arrived as it was only sent in a letter. However, when I made a complaint, I at least received a credit note immediately.
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Response from Petit-Fernand
Hello, we are sorry that the delivery was not successful. In fact, your order was sent in an envelope because you ordered a single label booklet. Have a nice day, Elise, EsIstMeins
L
Rating: 5 out of 5
I'm delighted with my purchase, I've ordered from the site twice now. I highly recommend it.
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S
Rating: 4 out of 5
Just as we expected. Very happy with the product.
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I
Rating: 4 out of 5
All good, but high shipping costs.
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A
Rating: 5 out of 5
Everything arrived as described on the website. This is the second time I have ordered labels.
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J
Rating: 4 out of 5
Excellent stickers for clothes and bottles etc. amazing packaging as all the stickers are kept in one booklet.
A
Rating: 3 out of 5
Unfortunately, the delivery time was not met and arrived after school started. A maximum of 10 working days was expected, but it arrived after three weeks
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Response from Petit-Fernand
Good morning Andrea, Thank you for your feedback and we apologize for the mishap regarding the late delivery. We are aware of the importance of receiving orders on time, especially during a sensitive time like the beginning of the school year. Unfortunately, unforeseen issues sometimes arise that can affect delivery times. We are actively working to improve our processes and ensure that similar situations do not occur in the future. Please contact us if you have any further needs; we will be happy to offer our assistance. Clare, Petit-Fernand
S
Rating: 5 out of 5
Thank you for your seriousness, the postal service in my city created a disruption in the delivery of your package and with great willingness avede arranged another order at your expense to solve the problem. I had been told about your quality but this exceeds all expectations for me. Seriousness, helpfulness and excellent quality of products and your service. Immediate feedback from your customer service, what can I say you are great. Thank you!!! I will purchase from you again
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R
Rating: 2 out of 5
Order never arrived and there was no apology or update, just a rather long wait until I finally asked for a refund.
Response from Petit-Fernand
Hello Rachel, We're sorry that Royal Mail did not deliver your order. As we do not handle deliveries ourselves, we do not have any more information than you regarding the whereabouts of your orders. We hope that the solution brought by our customer service was satisfactory. Have a wonderful day!
M
Rating: 5 out of 5
When they did arrive I ordered three different ones for my grandkids who loved them. It was royal mails fault they did not arrive on time
S
Rating: 5 out of 5
I have used Petit-Fernand to make labels before, and the product I received is very nice and neat both in the quality of the sticker itself and in the fact that the stickers are packaged in a convenient stapled booklet--this makes the labels easy to apply and they always stay neat. The site comes across as clear and well constructed, which means that orders can be placed quickly and smoothly. Recommended!
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A
Rating: 5 out of 5
Everything super gladly again
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
B
Rating: 5 out of 5
Object labels that hold up very well and are water-resistant! What's more, they're pretty and correspond to what's required?
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N
Rating: 5 out of 5
For my little baby for the start of the new school year. Very happy
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G
Rating: 5 out of 5
Great labels, they hold so much
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R
Rating: 2 out of 5
Order arrived 3 weeks later, reported delivered as early as a couple of days before arrival.
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Response from Petit-Fernand
Good morning Rosamaria, we understand your disappointment with the delay in the delivery of your order. We apologize for any inconvenience caused and assure you that we are doing our best to improve shipping times. If you need further information or assistance, please do not hesitate to contact us. Clare, Petit-Fernand
E
Rating: 5 out of 5
Nice site, clear. Very nice labels that always come with free stickers!
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S
Rating: 5 out of 5
Great products...very convenient labels
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G
Rating: 5 out of 5
Great prints, they don't come off even in the dryer--I definitely recommend them
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J
Rating: 2 out of 5
I paid to have it delivered express, and it arrived 6 days later.
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Response from Petit-Fernand
Hi Janire, We apologize for the delay in delivery. We have just sent you an email confirming the reimbursement of the shipping costs :) Good morning, Camille Petit-Fernand
M
Rating: 5 out of 5
Fab stickers, seem to be lasting well and fast delivery Thank you
L
Rating: 5 out of 5
Perfect for the job! Thank you
M
Rating: 5 out of 5
I took advantage of an offer following a Gémo purchase and then completed my order. My daughter and I are delighted?
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L
Rating: 5 out of 5
Great labels and all ok delivery!
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E
Rating: 5 out of 5
They are lovely. Happy and will be back with other orders
C
Rating: 5 out of 5
The product is very good and the treatment is unbeatable, there was a problem with the shipment and they immediately contacted me to solve it and make the delivery.
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F
Rating: 4 out of 5
They are printed quite well but there must have been in my case a manufacturing error because they come off so badly! Some are not even pre-cut
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D
Rating: 5 out of 5
I am very pleased with the labels, the children were delighted and used them straight away for their exercise books. Thank you very much.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Easy to use. Varied designs. Good customer service. The packaging is also perfect. Thanks
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C
Rating: 3 out of 5
Unfortunately this pack of stickers are not lasting and keep coming off in the wash
Response from Petit-Fernand
Hello, We're sorry to hear about this problem. We have just contacted you to help you as best we can. Have a nice day, Elise, Petit-Fernand