Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3, 4 and 5 stars

Reset filters
R
Rossella D.
Rating: 2 out of 5
Two orders placed, the first with ordinary delivery (always used in previous years) never arrived; the second order with express delivery payment at 9 arrived a week later than scheduled delivery. First time such a disservice has happened with this company. Excellent customer service, responded quickly and clearly. Refunded all the first order, and refunded shipping charges of the second order.
Translated reviews
Response from Petit-Fernand
Dear Scarlett, Thank you for sharing your experience. We are very sorry for the problems you experienced with the delivery of your orders. We understand how frustrating it can be. However, we are glad that you are satisfied with our customer service, which worked to resolve the situation as best as possible. We strive to constantly improve our services and your report is very helpful to us. If you have any further questions or needs, please do not hesitate to contact us. Clare, Petit-Fernand
D
Donna
Rating: 5 out of 5
V.happy with the name stickers. They work great and seem to stay put well on clothing and items like lunchbox Wish they were a little bigger but would buy again.
J
Jana L.
Rating: 5 out of 5
The product delivers what it promises. A beautiful mug with photos and lettering of your choice. I am very satisfied. Great quality. My husband was very pleased. Many thanks for this ?
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
E
Enrico G.
Rating: 5 out of 5
It is now customary before school starts already to order personalized labels and have the children pick them out themselves so they can't wait for them to arrive so they can stick them on their own things!
Translated reviews
S
Shelley B.
Rating: 4 out of 5
Fantastic labels just took a while to come.
I
Iera
Rating: 5 out of 5
I love self-adhesive labels for clothing because I also use them for books and other school supplies.
Translated reviews
M
Martha
Rating: 5 out of 5
The labels are of good quality, my kids love them, and it has made it a lot easier for me to label all my back to school supplies.
Translated reviews
A
Alexandra P.
Rating: 5 out of 5
good product quality.
Translated reviews
L
LAURA
Rating: 5 out of 5
Perfect, fast and efficient
Translated reviews
M
Michaela
Rating: 5 out of 5
Have been getting these labels for 6 years. Every item of school uniform including socks. Labels survive the wash well and the kids love the fun unique designs
M
MARTA
Rating: 5 out of 5
I had an incident with a bottle cap and they solved it right away and sent me a new one super fast!
Translated reviews
S
Susan
Rating: 5 out of 5
Fantastic quality stickers. Easy to use no fuss!
B
Baldaccini C.
Rating: 4 out of 5
Efficient and responsive customer service.
Translated reviews
M
MR
Rating: 5 out of 5
I had used c-monEtiquete previously, so it was comfortable to come back to a website I had already used and I have an account at.
Translated reviews
M
Membre P.
Rating: 4 out of 5
Great, despite the high price.
Translated reviews
Response from Petit-Fernand
Thank you for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We regularly have special offers on our website. Have a nice day, Elise, C-MonEtiquette
I
Invité
Rating: 5 out of 5
I have been ordering for at least 3 years for every back to school. Everything is always perfect. This last time my daughter has missed the gift stickers that until now came with every order, she really likes them.
Translated reviews
R
Roxane M.
Rating: 5 out of 5
My order was processed quickly and I received my labels within the time indicated.
Translated reviews
J
Janine A.
Rating: 5 out of 5
These are the best labels , we use them every year. Quality product, they never come unstuck and last well with every wash. Great service too. My daughter loves designing her own labels each year too. Thank you !
M
Maria R.
Rating: 5 out of 5
Very serious and professional company I have been ordering many labels from them for years and I have always been very very satisfied
Translated reviews
E
Eva B.
Rating: 5 out of 5
I am ordering for 3rd time now and never disappointed. Very good quality and it lasts even washed and tumble dried. Beautiful job ??
A
Anjali N.
Rating: 5 out of 5
I wasn't sure at first when i saw the ad on Facebook. But they are so prompt and reliable. The quality is great too!
A
Aurore
Rating: 5 out of 5
Always very happy with this service
Translated reviews
U
Utilisateur
Rating: 3 out of 5
Really expensive. Printing of extra drawings unnecessary and not environmentally friendly... The rest is fine.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your feedback. We'd love to hear more about your opinion of our products. Please don't hesitate to send us your comments, which are essential for our teams. Have a nice day, Elise, C-MonEtiquette
S
Stephy M.
Rating: 5 out of 5
Very good quality, holds even when washed, too happy.
Translated reviews
H
Hatice
Rating: 5 out of 5
Fast delivery and very good quality, this is the second time I have ordered for my two sons, I am extremely satisfied
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
L
Laura
Rating: 5 out of 5
High-quality labels
Translated reviews
K
Kirsty
Rating: 5 out of 5
Brilliant service and quality
B
Barbara P.
Rating: 5 out of 5
Royal Mail let us down, taking weeks to deliver. When I contacted Petit-Fernand they sent another set of labels. Very helpful, thank you.
C
Clémentine
Rating: 5 out of 5
Fast shipping and beautiful labels
Translated reviews
A
Alexandra B.
Rating: 5 out of 5
Perfect. Colors and patterns identical to website. Good quality. Received very quickly. I didn't expect so much :)
Translated reviews
B
B.C
Rating: 5 out of 5
Top notch. I recommend it for school etc. It's niquel.
Translated reviews
V
Valentina C.
Rating: 5 out of 5
Super satisfied!!! Really beautiful and comfortable labels. I recommend ordering them in advance in case of unforeseen issues with shipping. Serious company with great customer service.
Translated reviews
C
customer
Rating: 5 out of 5
Easy to select designs my son wanted and they look great
R
Rejitha L.
Rating: 5 out of 5
Quality of the sticker is really good and my daughter loved the stickers.
C
Ch H.
Rating: 5 out of 5
Great labels my children easily identify there items
G
Gaëlle R.
Rating: 5 out of 5
Beautiful labels
Translated reviews
C
Claire N.
Rating: 5 out of 5
Fab service quick delivery. Lovely designs with a good range and very very sticky! Always buy from you!
N
Nina-B
Rating: 5 out of 5
3rd order for me and I'm still delighted! The labels are very pretty and of good quality. They resist washing without any problem. What's more, I was able to get a promotional code, so it's really great! I recommend it!
Translated reviews
R
Rebecca
Rating: 5 out of 5
Dealt with the customer service team they were polite helpful.
A
Alexis K.
Rating: 2 out of 5
The labels do not hold up to the first wash at 60 degrees.
Translated reviews
Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you to help you as best we can. Have a nice day, Elise, C-MonEtiquette