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E
Rating: 5 out of 5
Fast delivery. Good value for money. Very easy to access site.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 304 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
Reset filtersE
Rating: 2 out of 5
They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.
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Response from Petit-Fernand
Good morning Emanuela, we are very sorry for your negative experience and understand your disappointment. We would like to remind you that via email we had suggested a return of the labels, but you chose to opt for a refund. We would like to emphasize that delivery problems on the part of the postal service are beyond our control, and we are sincerely sorry that this inconvenience caused you inconvenience. We thank you for your understanding and hope to offer you better service in the future. Good day, Clare, Petit-Fernand
H
Rating: 5 out of 5
Super! We're very happy :))
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M
Rating: 5 out of 5
Beautiful and durable great material ready for another order
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M
Rating: 3 out of 5
Unfortunately, one of the bottles is leaking
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Response from Petit-Fernand
Hello, We're sorry to hear that one of your bottles is leaking. This is not normal and we understand your disappointment. In order to solve this problem quickly, we invite you to contact us by e-mail with photos of the faulty bottle, or by telephone. This will enable us to analyze the incident and offer you a suitable solution. The C-MonEtiquette team
A
Rating: 5 out of 5
Very cute and quick
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R
Rating: 5 out of 5
Stumbled across an ad thought I give it a try for the new school year I applied the labels 24 hrs before wearing and around 2 days before washing and tumble drying Honestly I'm wonderfully surprised so far they have washed & tumble absolutely fine no wrinkles , or signs of peeling If I have to put in a negative I would say they can take a while to arrive so please allow a fair amount of time however arrived in the time stated
N
Rating: 5 out of 5
The design is lovely and the kids are thrilled! Thanks
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M
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
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M
Rating: 3 out of 5
i had to chase the order has i hadn't received it. they order them came through very quicly
Response from Petit-Fernand
Hello Jane, We are sincerely sorry for this issue with the postal services, and hope that your exchanges with customer service allowed you to get the fix you were looking for. Have a wonderful day!
J
Rating: 5 out of 5
I've been very satisfied with the quality of the stickers for several years now, and the customer service is very responsive. I recommend you with my eyes closed. Thank you for your responsiveness
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S
Rating: 5 out of 5
Super friendly service!
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
Good product quality and excellent service. Delivery was fast. My kids love their labels.
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N
Rating: 5 out of 5
This is the 5th year that I have been buying labels for my son, and I have been very happy, I am very happy, they have accompanied him throughout elementary school, and I will continue to do so, thank you. thank you.?
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A
Rating: 5 out of 5
Very intuitive site and high-quality articles
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V
Rating: 5 out of 5
Beautiful and durable labels
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C
Rating: 5 out of 5
Order made as every year. Received very quickly!
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A
Rating: 5 out of 5
Great service!!! My first order had not arrived at its destination, but they sibuto responded and sent my order back at their expense
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D
Rating: 5 out of 5
I find the labels super cute with a wide choice and fast to receive I recommend 100% :)
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I
Rating: 5 out of 5
Top of the range as every year Huge choice of personalisation Fast delivery Very happy and so are my children.
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C
Rating: 5 out of 5
The personalization of the labels is top notch, I chose iron-on and it's really very good quality, even after several washes it doesn't move. The instructions for applying the labels are clear and simple. The time between order and delivery is more than reasonable. I really recommend this site, for the quality of the products and for the prices which are also more than reasonable.
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M
Rating: 5 out of 5
Beautiful personalized creations and fast shipping
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E
Rating: 5 out of 5
As usual fast order and fast delivery ????
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K
Rating: 5 out of 5
Good quality product and fast shipping
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E
Rating: 4 out of 5
The labels correspond to the presentation on the site and are of good quality. Fast shipping
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M
Rating: 5 out of 5
Labels as I expected Impeccable
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F
Rating: 5 out of 5
Nice quality labels that arrived on time.
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S
Rating: 5 out of 5
Very satisfied
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M
Rating: 3 out of 5
I'm disappointed by the size of the lettering, which is too small on the square labels and doesn't match what the visual suggests.
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Response from Petit-Fernand
Hello, We're sorry to hear that the size of the writing on the square labels doesn't match your expectations. We understand that this can be disappointing. We will pass on your comment to our team to ensure that the visuals better reflect the products. The C-MonEtiquette team
S
Rating: 5 out of 5
I had a problem with shipping and they were very kind to resend the order. The labels are very nice. I would recommend it
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L
Rating: 3 out of 5
The designs are great! But the stickers are so hard to get off the sheet. Great once in the clothes
Response from Petit-Fernand
Hello Louise, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
F
Rating: 5 out of 5
The booklet that contains the stickers is very cute and practical. The personalized stainless and bpa free water bottle is very very nice!
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J
Rating: 5 out of 5
Perfect label, perfect quality
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R
Rating: 5 out of 5
Excellent service, quality labels, customizable, durable. Several formats available. Attached in a small booklet. Fast delivery. I recommend +++.
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I
Rating: 5 out of 5
label diversity that also appeals to the widest possible audience
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D
Rating: 5 out of 5
I have been a customer for 2 years, I think it is a serious and professional service. I am very satisfied!
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C
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
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E
Rating: 5 out of 5
The labels are very well designed and sent quickly. I am very satisfied, thank you very much. I would recommend them.
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S
Rating: 5 out of 5
I had a great time
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S
Rating: 5 out of 5
Excellent product quality! Good value for money.
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