English 
M
Rating: 5 out of 5
Fantastic labels, they never come off after many, many years they are still there! Serious company and helpful in solving problems.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 268 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Great service and fast.
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I
Rating: 4 out of 5
Good quality products. Nice designs and good adhesion to fabrics, slippers and objects. I repeat every year.
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C
Rating: 5 out of 5
They are of good quality and very nice
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C
Rating: 4 out of 5
I find the labels qualitative, but when you take the kindergarten pack it's quite fair in terms of material labels and also in primary school. Especially the thin labels. Otherwise, for primary school too, it's perfect. Very happy with my order. Thank you very much. Just when the postage is free, the wait for the package is very long, more than a week. Otherwise, the background colors and fonts are clear and colorful, which is good.
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F
Rating: 5 out of 5
Very good product, beautiful and easy to use. The clothing labels, both thermo-adhesive and with glue, have neither come off nor ruined, even with the passage in the dryer.
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I
Rating: 2 out of 5
Incident in the shipment, if I do not claim it I would still be waiting. Given the error could track the same or express shipping.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not yet delivered your order. Your second shipment is on its way to you and will arrive as soon as possible. Hello, Camille Petit-Fernand
V
Rating: 5 out of 5
Beautiful labels I was very satisfied I will definitely buy again
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M
Rating: 5 out of 5
Fantastic things
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M
Rating: 5 out of 5
Fast delivery and perfect labels
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V
Rating: 4 out of 5
The thermoadhesive labels that were sent to me were faded and poorly printed, with poorly defined outlines and blurry designs. I wrote two emails to customer service and they replied with an automated message that did not respond to my problem, then they did not respond again. I also tried to contact them through the IG page, same result. I am very disappointed. I will not buy again.
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Response from Petit-Fernand
Good morning Valentina, we are so sorry for this anomaly. We hope that the new order we sent back to you will meet your expectations. The opinion of our customers is very important to us.
S
Rating: 5 out of 5
All perfect the third time I take them after 3 years the labels are still attached well after I put them in the washer and dryer
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P
Rating: 5 out of 5
Great products
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A
Rating: 5 out of 5
Serious company, fast shipping time, labels made well and durable. I recommend the product.
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A
Rating: 5 out of 5
Great product ? the self-adhesive labels hold very well and so do the iron-on ones. Very satisfied and my girls are very happy?
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Response from Petit-Fernand
Thank you very much for this great comment! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
A
Rating: 5 out of 5
It's easy to order a replacement cap for my son's water bottle.
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I
Rating: 5 out of 5
Fast delivery, labels that my son likes on his materials.
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I
Rating: 4 out of 5
Took longer to be delivered that expected.
S
Rating: 5 out of 5
to recommend. Serious, fast,...
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R
Rating: 5 out of 5
Excellent quality
N
Rating: 5 out of 5
I made an order and unfortunately it never arrived.... after I made my complaint to customer service, 24 hours later I was offered to return my order or refund me. I chose the 1st solution and 5 days later I received my parcel. Thank you for your responsiveness, your professionalism and the quality of the labels. Thank you very much.
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F
Rating: 4 out of 5
Labels resistant to many washes, with well-defined designs and lettering.
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L
Rating: 5 out of 5
Firstly, I hadn't received the e produtos and complained. The customer service team immediately came to ask me what had happened and suggested a solution. In the end, I did receive my order and I'm particularly pleased with the way the problem was handled. It would be nice if the website had a field to inform users when we haven't received the product so that we don't have to come and give a review in public as a first alternative.
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A
Rating: 5 out of 5
Perfect order
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S
Rating: 5 out of 5
I ordered magnets and small pictures! Of course the delivery took a while but it was worth it! The pictures are all beautiful & the quality is great too! ?? I will definitely order again!
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Response from Petit-Fernand
Hello, Thank you very much for your order and your great review. We are delighted that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Fast delivery, products correspond to my order, democratic price, the colors and images are playful.
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A
Rating: 5 out of 5
Fast delivery, lots of choice in labels, very easy to use.
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S
Rating: 5 out of 5
Excellent product
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V
Rating: 4 out of 5
I'm very happy with the products. It's a pity that the wooden binder labels don't have more gender-neutral designs.
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S
Rating: 3 out of 5
In fact, my labels were sent to someone else! Fortunately, the person who received them had the good sense to send me an SMS to let me know (my number was written on the labels!) and was kind enough to send them to me by post. All's well that ends well, but I don't know what happened on your side to make my order end up with someone else...
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Response from Petit-Fernand
Hello, I'm sorry that your order was subject to such a human error. Indeed, enveloping is done by humans and it is possible for an error to occur. We're delighted that you were able to get your order! We remain available to help you. Have a nice day? Luce C-MonEtiquette
S
Rating: 5 out of 5
Super top product
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D
Rating: 5 out of 5
Beautiful gourd!
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N
Rating: 2 out of 5
Products take a long time to be delivered
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Response from Petit-Fernand
Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand
A
Rating: 5 out of 5
..the labels are of very good quality and hold up very well even after repeated washing.
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B
Rating: 5 out of 5
Good fit and fast delivery
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M
Rating: 5 out of 5
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Response from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
A
Rating: 5 out of 5
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
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K
Rating: 3 out of 5
Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different
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Response from Petit-Fernand
Hello, thank you for your message. We are sorry that you received your order late, but unfortunately we have no control over the postal service and therefore cannot be held responsible for delays in delivery by Chronopost. ?? We have refunded the shipping costs. However, we are pleased that you like our articles! Have a nice day, The EsIstMeins team
D
Rating: 5 out of 5
I've been using the labels for my daughter for a few years now, since kindergarten, and the product is really good! from the thermo-adhesive clothing labels, to the object labels, they have never come off, neither in the washing machine nor in the dishwasher. Great, I will continue to use them!
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G
Rating: 5 out of 5
The stickers are very beautiful, there is a lot of choice to personalize the labels which are not only beautiful but also very functional. They adhere well to fabrics and objects
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