English 
I
Rating: 5 out of 5
Perfect and very pretty labels
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Works perfectly well on uniforms even when washed.
K
Rating: 5 out of 5
Fast delivery, no problems.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Great service!
Á
Rating: 5 out of 5
The labels are of very good quality and do not peel off, plus my daughter loves the drawings. I will continue to buy them without a doubt
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! :) Good morning, Camille Petit-Fernand
M
Rating: 4 out of 5
Edit: team were in touch after I replied and resent the item. Order never arrived. I contacted the team and received a generic pre filled response. No further contact received or refund offered.
Response from Petit-Fernand
Hello Mahnaz, I am sorry to hear your order never arrived. Most contacts are regarding delivery times hence why we send out a generic reply. I invite you to contact us by phone so we can assist you further. Jessica, Petit-Fernand
A
Rating: 5 out of 5
great stickers for children's clothes, beautiful colors and do not come off clothes
A
Rating: 3 out of 5
The delivery took a while.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
C
Rating: 5 out of 5
Great company and excellent customer service. I placed an order and it hadn't arrived when expected. I emailed them and without hesitation they offered to reprint and send (at no additional cost) or to give a refund. A couple of days later my order arrived - great quality and very useful items. A few days after that the original order turned up with lots of odd postal markings - looks like it got held up somewhere in the mail. Wouldn't hesitate to use them again. Their service shines when something out of their control goes wrong.
P
Rating: 5 out of 5
I purchased thermoadhesive labels x clothes and a few x items. The ability to customize everything is really nice...the labels are fabulous, clear and easy to apply. Great price as well.
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A
Rating: 4 out of 5
Order not yet arrived, put back on delivery but still not arrived. Also the tracking number seems to have never been picked up UPDATE I have edited the review because order has arrived.
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Response from Petit-Fernand
Dear Angelo, We apologize for this delay, your order should be on its way. If you do not receive it by the date indicated please do not hesitate to contact us.. Good day Alessio, Petit-Fernand
M
Rating: 5 out of 5
After my order unfortunately didn't arrive and I contacted customer service, I was helped quickly and easily. Thank you very much!
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
G
Rating: 5 out of 5
Great products, competitive prices and reasonable shipping time. Highly recommended
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T
Rating: 5 out of 5
Super stickers, fast delivery
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
K
Rating: 5 out of 5
I have been ordering my childrens school labels from Petit Fernand for the past 3 years. They are honestly the best labels around. Delivery did take a while this time round (this was issues on Royal Mails side though not Petit Fernand) but when I did contact customer services to see if I could track my order the speed in which they responded was exceptional. Amazing customer service and amazing products.
B
Rating: 5 out of 5
Super customer service, great product, fast delivery
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Response from Petit-Fernand
Thank you very much for your purchase and your great review, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Very nice booklet with very nice stickers that you could design yourself :) A clear recommendation!
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
D
Rating: 5 out of 5
Quick delivery! Easy website and the labels are amazing!
E
Rating: 2 out of 5
They look great but came off straight away in the washing machine! - I put them on the labels of clothes.
Response from Petit-Fernand
Hello Emily, I am terribly sorry to hear that your labels came off straight away in the washing machine! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
I
Rating: 3 out of 5
Long processing times
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Response from Petit-Fernand
Hello, your order was produced within 48 hours, as announced on our website. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
I
Rating: 5 out of 5
Beautiful stickers Simply great
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
Z
Rating: 5 out of 5
Very good service
S
Rating: 5 out of 5
Very competent and you get an immediate answer to any problems. Gladly again at any time. Thank you
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
R
Rating: 5 out of 5
The products are great. Lots of choice in the design and the quality is top! We are more than satisfied
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Response from Petit-Fernand
Thank you very much for your order and your great review. It's great when the whole family is happy! Have a nice day, ? Elise, EsIstMeins
B
Rating: 5 out of 5
Fast delivery and easy handling Simply good
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Excellent product and customer service
T
Rating: 5 out of 5
Excellent product used the stickers on my daughters uniforms for the passed 2 years and still going strong
T
Rating: 5 out of 5
Super quality and very practical for kindergarten & school, have already ordered for the 3rd time
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Response from Petit-Fernand
Thank you for your order and your kind review, which is very important to us. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
G
Rating: 5 out of 5
Great choice of products you can personalise. Really good quality.
M
Rating: 5 out of 5
Would highly recommend! I ordered one of the school packs and have been really impressed with them so far. It has been really good to have stickers as well as iron labels and they are both very easy to apply. The shoe stickers also work very well! So far I have been very impressed with the design and quality.
S
Rating: 3 out of 5
Unfortunately, I don't like the iron-on labels. The selection that was made on the homepage was not implemented as selected, so I now have labels that I didn't want. But maybe I made a mistake when I entered them. Apart from that, I found the delivery time of over two weeks too long for the price, so the product arrived later than required. The labels only fulfill their purpose to a limited extent when ironed on. However, customer service proved to be very friendly and accommodating and a solution was offered.
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Response from Petit-Fernand
Hello, we are sorry that the labels did not meet your expectations. We already contacted you on August 21 to get more information about these labels, but unfortunately we did not receive a reply. We have contacted you again today to try and help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins.
F
Rating: 5 out of 5
Been using the stick and peel labels for the last 5 years always recommend wouldnt use anyone else
F
Rating: 4 out of 5
Very nice products with top quality. I have already ordered various stickers, lunch boxes and drinking bottles and have always been very satisfied. The stickers are delivered in "booklet form" which I think is great because nothing flies around and everything is together. One star deduction because the motifs are not sufficient. With some stickers, some motifs are simply too small or the positions don't quite fit. It would be nice if you could decide the distance between the motifs and the text yourself.
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Response from Petit-Fernand
Thank you for your review, which is very valuable to us. We always want to offer our customers the best. Therefore, we have forwarded your comment to the production department so that we can offer more motifs and larger motifs in the future. We wish you a nice day. ? The EsIstMeins Team
V
Rating: 5 out of 5
Yes very happy.
K
Rating: 5 out of 5
Finding your own design is very easy and the stickers are really beautiful.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
C
Rating: 5 out of 5
Good experience in use, do not peel off with washing. Good quality label, both in drawing and printing It is the second time I order.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
L
Rating: 5 out of 5
Beautiful name stickers, so easy to apply, my daughter loves them, gorgeous branding too, and so much choice of pictures and fonts, highly recommended!
C
Rating: 5 out of 5
Great price, fast delivery, top quality. The stickers look very high quality and deliver what they promise
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Response from Petit-Fernand
Thank you very much for your order and your lovely review, which is very valuable to us. Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
The labels hold up really well and look beautiful too My child has now started first grade and can find her exercise books and books straight away thanks to the labels
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Response from Petit-Fernand
Thank you for your order and your lovely review. We wish your child a happy new school year! ?? Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Love the product. Buy every year. Delivery was slow this year but I did buy at peak time.