The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Too bad about the shipping, the products are always great but I had requested expedited shipping and instead they ended up arriving late.
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Response from Petit-Fernand
Good morning Monica, thank you for your comment. We are glad you enjoyed the product and we are sorry that your order arrived late. One of our operators will contact you within the day to find a solution. Good day, Chiara Petit-Fernand
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Rating: 5 out of 5
I love everything, I repeat every year, perfect.
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Response from Petit-Fernand
Hello, Thank you for your loyalty :) Hello, Camille Petit-Fernand
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Pamela B.
Rating: 5 out of 5
This is not the first time I have used you...super fast delivery...always new ideas and super helpful...a personal touch on your stuff...thank you
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Martina
Rating: 4 out of 5
Stickers purchased to label my son's school supplies, very good quality, only flaw for me is the waste of adhesive surface, each sheet contained 10 labels but half of the sheet was then to be thrown away, you could put many more Stickers in each sheet, otherwise nothing to say I am very satisfied
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Pauline
Rating: 5 out of 5
Great. Delivery on time. ??
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Michele S.
Rating: 5 out of 5
all perfect
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Stephanie Garrec
Rating: 3 out of 5
The quality of iron-on labels is poorer than before. They come off. Disappointed
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Response from Petit-Fernand
Hello, We're very sorry to hear that your iron-on labels have come unstuck. This is most likely a one-off production problem. We'll be in touch later today to help you. Have a nice day, Camille C-MonEtiquette
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Ilenia
Rating: 5 out of 5
Nice labels, super cute free stickers
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Stefania D.
Rating: 5 out of 5
Purchased their custom labels several times and always had a great time. The printing is beautiful and in 2-3 days the order arrives. Precise and punctual customer service. I recommend them.
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Benedetta C.
Rating: 4 out of 5
ease of use of the site and customization, variety of themes, only "flaw" very long shipping in my case about 16 days.
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Lc R
Rating: 5 out of 5
Easy and intuitive site and fast delivery
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Response from Petit-Fernand
Hello, We are delighted to hear that everything is to your liking :) Hello, Camille Petit-Fernand
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Mara
Rating: 5 out of 5
Great labels, we've been using them from the time he attended kindergarten until now that he started first grade and we've never had any problems.
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Sara
Rating: 3 out of 5
The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.
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Response from Petit-Fernand
Dear Sara, one of our operators will contact you later today to learn more about your experience with our products. Chiara Petit-Fernand
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Carlos Garcia Ruiz
Rating: 5 out of 5
Excellent quality.
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Marie-Laure Wagner
Rating: 5 out of 5
Easy to use site and lots of choices.
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Mrs H.
Rating: 5 out of 5
Great customer service and prompt communication. Very helpful. Stickers are great and work well. Would definitely order again for sure.
Response from Petit-Fernand
Hello, Thank you very much for you message ! Kind regards, Camille Petit-Fernand
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Barbara
Rating: 5 out of 5
Fast shipping and quality labels!
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Rachele
Rating: 5 out of 5
Wide selection of products, timely and accurate shipping, a guarantee!
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Cecilia A.
Rating: 5 out of 5
Beautiful labels!functional and durable! I still have the ones from last year despite washing in the washing machine or dishwasher. Shipping on time. I am so happy!!and my daughter when she saw the labels I made for her this year she went crazy ??
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Tifany Collin
Rating: 5 out of 5
I love the models, the choice is decent. In any case, my loulou always finds something different that he likes! Really top quality, I still have some clothes with the 1st labels I ordered 3 years ago, so they hold up really well in the wash!
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Response from Petit-Fernand
Hello, Thank you very much for sharing your experience and we thank you for your loyalty! Have a nice day, Camille C-MonEtiquette
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Ana
Rating: 4 out of 5
The product, although a bit pricey is great, the new designs are very nice!!!! And the labels last a long time, I've been using them for over 7 years now! The order takes much longer than usual, more than 15 days is too long.
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Response from Petit-Fernand
Hello Ana, It's a pleasure to read your message ! Thank you very much for your confidence ? Camille Petit-Fernand
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Corinne
Rating: 5 out of 5
The labels are of very good quality. the shipment is careful. I am fully satisfied.
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Valery F.
Rating: 5 out of 5
Great products! Even after many washes they have held up perfectly!
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Charlene
Rating: 4 out of 5
The steel gourd is top-notch. High quality and attractive, customizable design. Small drawback: the rather high fdp and the black plastic stoppers which break very easily (the 2nd broken here!).
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Paola
Rating: 5 out of 5
Well-made and durable labels
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Lo
Rating: 5 out of 5
Perfect as always!??
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Claudia
Rating: 4 out of 5
Very nice and good products, receiving time a little too long
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Elena Morales Acuña
Rating: 5 out of 5
Because a friend told me about it and I am totally satisfied with the stickers, beautiful and practical.
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Response from Petit-Fernand
Good morning, Thank you very much ! Good morning, Camille Petit-Fernand
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Sara González
Rating: 5 out of 5
I have a great experience, since any failure or error has been solved immediately. The products are good and of excellent quality.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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Rosie R.
Rating: 5 out of 5
Brilliant product, communication and customer service. Thanks so much
Response from Petit-Fernand
Hello, Thank you :) Have a lovely day, Camille Petit-Fernand
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Jessica L.
Rating: 5 out of 5
The stickers are great! Holds everything tight dishwasher, washing machine and look great :)
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are delighted that you like our products. We look forward to your next order. ? Have a nice day, Elise, EsIstMeins
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Julia D
Rating: 3 out of 5
Self-adhesive labels don't stick very well. However, they were stuck on as instructed on the garment labels. After 2 washings, all labels were removed. Quite disappointed.
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Response from Petit-Fernand
Hello, We're very sorry to hear that your labels have come unstuck. The quality of our products is our priority, so we will contact you today to help you. Have a nice day, Camille C-MonEtiquette
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Ornella S.
Rating: 5 out of 5
Very nice and useful article for school
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Serena P.
Rating: 5 out of 5
All Excellent!!!
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Eleonora
Rating: 5 out of 5
The labels are of good quality and durable.
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Erika Lizandara
Rating: 3 out of 5
Because I paid to have it delivered in 48 hours and it took longer!
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Response from Petit-Fernand
Hi Erika, We are sorry that SEUR has delayed the delivery of your order. I can confirm that we have reimbursed you for the shipping costs you paid. However, as for our products, we hope that everything is to your liking. Good day, Camille Petit-Fernand
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Isabel
Rating: 5 out of 5
This is the second year I have purchased labels from this store. The first order I received arrived wrong but they promptly sent me a new one. Very satisfied.
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Response from Petit-Fernand
Good morning, Thank you for your confidence :) Hello, Camille Petit-Fernand
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Virginie Nguyen Thanh
Rating: 5 out of 5
Very beautiful and good gourd, quality product! Fast and careful delivery. I'll do it again ^^
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Viel Safa
Rating: 2 out of 5
Fast delivery, careful packaging. Great choice of personalization, the labels are beautiful but do not wash well. After the first wash at 30°, they peeled off. I therefore advise against buying iron-on and glue-on labels.
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Response from Petit-Fernand
Hello, We're very sorry to hear that your labels are coming unstuck. Quality is a priority for us. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette
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Beatrice
Rating: 2 out of 5
I bought labels for 4 children: they came in 6 blocks, stapled in bulk mixing both names and type. Uncomfortable and difficult to find the ones they needed, some are also very similar. It should have been fun for the children to find their labels and glue them on, but instead it was a constant fight. I also noticed a deterioration in print quality, with poorly defined names and colors. Lastly 10 actual working days for shipping. Too bad, I was used to speed and high quality EDIT I was contacted by customer service who rescheduled the order at their expense: it arrived properly printed and stapled ???? the first shipment must have been a mishap
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Response from Petit-Fernand
Dear Beatrice, we are really sorry about this anomaly. However, we are happy that you are satisfied with the product and the solution proposed by customer service. Good day, Chiara Petit-Fernand
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