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V
Rating: 5 out of 5
top quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 521 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Good quality products, I will buy again if I need
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R
Rating: 5 out of 5
Second time I've ordered here, and once again nothing to complain about. Perfect, good quality.
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C
Rating: 5 out of 5
Very accessible site. Wide choice of labels. Perfect rendering.
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C
Rating: 5 out of 5
Fast shipping
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G
Rating: 5 out of 5
This year, for the start of kindergarten, I ordered labels of all kinds and also two backpacks. I was very satisfied with everything.
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M
Rating: 5 out of 5
Super easy, super beautiful, super practical. I recommend it!
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S
Rating: 5 out of 5
This is already the second year that I have had the labels printed for my daughters' kindergarten, they last the whole school year and are easy to apply, however, you have to consider that the order arrives in 10 days so you have to anticipate the time.
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L
Rating: 5 out of 5
Very easy to order via the website. It arrived quickly too. It was our first time and we are very happy with the result! I highly recommend it.
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L
Rating: 5 out of 5
Highly recommended, very nice labels. They did not arrive on the estimated date and were sent back to me.
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M
Rating: 5 out of 5
As I do every year, I order my labels for my daughters and I'm always so delighted and so are they because we can change the theme every year and they love it! This year we've added diaper bags to the order, and the quality is top-notch.
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M
Rating: 5 out of 5
Perfect and fast
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C
Rating: 5 out of 5
Beautiful and good quality. I recommend it!
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I
Rating: 5 out of 5
Top as usual! Thanks ??
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A
Rating: 5 out of 5
Great value Easy to use
A
Rating: 5 out of 5
Super pretty
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N
Rating: 3 out of 5
The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.
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Response from Petit-Fernand
Hello, we're delighted to read that despite this minor computer glitch, you've received your order! Indeed, iron-on garment labels are designed not to be removed once applied. However, you can use self-adhesive garment labels if that's more to your liking. Have a nice day! Luce C-MonEtiquette
C
Rating: 5 out of 5
Received within the time indicated
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S
Rating: 5 out of 5
Very good second order perfect thank you!
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M
Rating: 2 out of 5
I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.
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Response from Petit-Fernand
Hello, I'm sorry that your experience on our site was not optimal. The instructions for use for each type of label are noted right next to them. The left-right labels are sold in packs of 5, so taking 10 means receiving 1 pack of 5 pairs! Don't hesitate to contact us directly if you have any questions or doubts about what you'll receive when you place your order! We're here to help! Have a nice day? Luce C-MonEtiquette
S
Rating: 5 out of 5
Sticks well, very pretty labels, delighted with my purchase to notify my children's objects.
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E
Rating: 5 out of 5
Very pleased with our order to label all our son's school supplies.
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C
Rating: 5 out of 5
Nice labels - fast delivery For the clothes labels, you'll have to check how they hold up in the wash!
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M
Rating: 5 out of 5
Very happy, very good quality!
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
C
Rating: 3 out of 5
I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.
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Response from Petit-Fernand
Dear Chiara, I invite you to check your junk mail, I can confirm we responded you well within 24 hours. The promo code you refer to did not cover the expedited shipping charges, you were able to see the total order amount before validating it. We are sorry for this misunderstanding. Good day Alessio, Petit-Fernand
M
Rating: 5 out of 5
Compliant labels, excellent follow-up and delivery times. Exceptional experience for over 6 years.
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N
Rating: 3 out of 5
Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order. We replied to your email yesterday to help you. Hello, Camille Petit-Fernand
F
Rating: 5 out of 5
Great product!!! The quality is great: I already bought a lunch box five years ago and it is still perfect, now I wanted to get two more so I can carry more food. The cooler tablet is the best: everything stays cool for many hours.
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E
Rating: 5 out of 5
Very good experience I recommend next year for my son
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K
Rating: 5 out of 5
I wouldn't use any other labels! The customer service is amazing!
S
Rating: 3 out of 5
Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely
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Response from Petit-Fernand
Hello, we're sorry that your order was affected by a delay in delivery by the postal services. We are nevertheless delighted to read that you have finally received your order and that you are satisfied with it! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
The order arrived very quickly and the stickers are very easy to use and beautiful. We will repeat with a larger order.
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Response from Petit-Fernand
Good morning, Thank you for your confidence ! Good morning, Camille Petit-Fernand
I
Rating: 4 out of 5
Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!
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P
Rating: 5 out of 5
Impeccable, like my previous orders !!! Thank you ??
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L
Rating: 5 out of 5
The product I was looking for was to my liking thank you .
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R
Rating: 2 out of 5
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
F
Rating: 3 out of 5
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
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Response from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I liked it very much
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G
Rating: 5 out of 5
Great care ?? Top customer service ?
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M
Rating: 5 out of 5
I love those stickers and have been using them every year. This time I have not received my order at first and my enquiry has been dealt with and issue resolved in very profesional manner. I would definetley recommend them and will remain loyal customer.
Response from Petit-Fernand
Thank you so much Izabela for taking the time to write this lovely review on our products, but also your experience with our customer service ? Jessica, Petit-Fernand