Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Having ordered for my three grandchildren, the different names are mixed up in two stapled notebooks. Very convenient to offer them!!
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Response from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to share your experience. We are sorry to hear that your grandchildren's names were mixed up. Please know that we take your feedback very seriously and we will work to improve our service.
Have a nice day,
Camille C-MonEtiquette
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Christine M.
Rating: 3 out of 5
following a purchase from 10/01/2026
Some of the stickers came off in the wash but some did stay on. Cute little labels don’t think would order again but they work for now.
Response from Petit-Fernand
Dear Christine,
Thank you for your feedback on our Petit-Fernand stickers. We're glad to hear you found them cute, but we're sorry to learn that some came off in the wash. Your comments are valuable to us, and we’ll make sure to take them into account for future improvements. If you have any further concerns or suggestions, please feel free to reach out.
Best regards,
The Petit-Fernand Team
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Elfa Z.
Rating: 2 out of 5
following a purchase from 10/12/2025
Ordered goods not received
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Response from Petit-Fernand
Good day Elfa,
thank you very much for your feedback. We are sorry to hear that you have not received your order. Your satisfaction is our highest priority, and we would like to resolve this issue as quickly as possible. Please do not hesitate to contact us directly so that we can assist you in the best possible way.
Best regards
Your Es-Ist-Meins Team
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Katrin L.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hold until the first wash. After that, you are loose or even lying in the washing machine
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Response from Petit-Fernand
Good day Katrin,
thank you very much for your feedback. We are sorry to hear that you had problems with our products. Your satisfaction is our highest priority, and we take your comments very seriously. Please do not hesitate to contact our customer service so that we can offer you a suitable solution. Your trust is very important to us, and we want to provide you with a positive experience.
Best regards
Your Es-Ist-Meins Team
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Petra E.
Rating: 2 out of 5
following a purchase from 06/01/2026
I ordered for the 3rd time! The 1st time the delivery came after 10 days, the 2nd time last year I already had to complain, it came after about 3 weeks and this time it didn't arrive at all! I got my money back immediately! I also conducted a user survey, it seems it didn't arrive!?? The quality of the labels is very good, but the delivery is not okay, that's why I'm not ordering anymore!
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Response from Petit-Fernand
Good day Petra,
thank you very much for taking the time to share your opinion with us. We are very pleased to hear that you are satisfied with the quality of our labels. At the same time, we deeply regret the problems you experienced with the delivery of your orders. Your feedback is extremely valuable to us and helps us to further improve our service.
We hope to serve you again under better conditions in the future.
Best regards
Your Es-Ist-Meins Team
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Jessica B.
Rating: 2 out of 5
following a purchase from 05/01/2026
Unfortunately very poor durability. The adhesives come off very quickly
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Response from Petit-Fernand
Hello Jessica,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the durability of our products. Your comments are important to us, and we will review your concerns internally to ensure improvement. Please do not hesitate to contact us directly if you need further assistance.
Best regards,
Your Es-Ist-Meins team
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Gabrielle V.
Rating: 2 out of 5
following a purchase from 26/12/2025
I am disappointed with the iron-on labels, they peel off and do not stick, I end up with clothes without labels since there are not enough adhesive labels in the nursery pack. Unfortunately, I do not recommend it.
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Response from Petit-Fernand
Hello Gabrielle,
Thank you for taking the time to share your experience. We are sorry to hear that our iron-on labels did not meet your expectations. Please know that customer satisfaction is our priority, and we will closely examine this issue. We would be happy to help you find a solution that works for you. To this end, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Evelyne L.
Rating: 2 out of 5
following a purchase from 14/01/2026
Fast, sticks well, however super disappointed with the chosen pattern which is tiny, in the end it doesn't show. Chopper from One Piece is tiny... too bad.
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Response from Petit-Fernand
Hello Evelyne,
Thank you for your feedback. We are glad that you appreciated the speed and quality of our product. We are sorry to hear that the pattern does not meet your expectations. We take your comments into account to improve our offer. Please feel free to contact us for any suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
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Deborah E.
Rating: 4 out of 5
following a purchase from 12/01/2026
Site quite clear for navigation.
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Melissa R.
Rating: 4 out of 5
following a purchase from 11/01/2026
Happy with the service but I would have liked those where we can have the phone number like for my first order
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Giovanna M.
Rating: 3 out of 5
following a purchase from 11/01/2026
The labels are great but I had ordered for 4 different children and the notebooks had all the names mixed up, it's a shame... otherwise, product quality and fast delivery as promised
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Response from Petit-Fernand
Hello Giovanna,
Thank you for taking the time to share your opinion. We are delighted to hear that you are satisfied with the quality of the labels and the speed of delivery. We apologize for the mix-up of names in the notebooks and will take your comments into account to improve our service.
Have a nice day,
Camille C-MonEtiquette
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Bineta M.
Rating: 4 out of 5
following a purchase from 10/01/2026
Satisfied with the result. Fast delivery times
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Lydia T.
Rating: 3 out of 5
following a purchase from 29/12/2025
Easy to apply but they keep coming off!
Response from Petit-Fernand
Dear Lydia, thank you for your feedback on Petit-Fernand. We are glad to hear that you found the application process easy, but we apologize for the issue you experienced with the labels coming off. We will take your comments into consideration as we continuously strive to improve our products. Contact our costumer service for your quality' problem!
Giulia Petit-Fernand
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Valentina C.
Rating: 2 out of 5
following a purchase from 07/01/2026
Fast shipping and labels conforming to the order, however, the envelope tore and the notebooks arrived in a LaPoste packet. The envelope was clearly not suitable for the purchase, more precautions should be taken regarding the packaging.
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Response from Petit-Fernand
Hello Valentina,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the speed of the shipping and the conformity of the labels. We take your comment regarding the packaging into account and will ensure to reevaluate our shipping methods to improve our customers' experience. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette
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Dani C.
Rating: 2 out of 5
following a purchase from 27/12/2025
The customisation and designs are nice but despite following the iron-on instructions carefully (and having used iron-on techniques in the past), disappointingly these have started to unstick after only a couple of washes at 40 degrees. I won’t be purchasing these again,
Response from Petit-Fernand
Hello Dani,
Thank you for taking the time to share your experience. We are delighted that you appreciate our customizations and designs. We are sorry to hear that you are experiencing issues with the transfer. Your feedback is valuable and will help us improve our quality. Please feel free to contact our customer service to discuss your situation.
Kind regards,
Giulia Petit-Fernand
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Fatiha B.
Rating: 4 out of 5
following a purchase from 04/01/2026
Honestly, it sticks very well. I gave it 4 stars because it is stated that I am entitled to at least 20%, but they did not explain that it is only on a few offers.
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Justine R.
Rating: 4 out of 5
following a purchase from 29/12/2025
We are (once again) very happy with our purchase. The waiting time for delivery was a bit longer this time while usually very fast.
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Laurent L.
Rating: 3 out of 5
following a purchase from 04/01/2026
I am disappointed with my 3rd order.. I received adhesive labels that only stick to the labels... but the first 2 orders were iron-on transfers.... I was expecting the same thing.. that said, the transfer labels do not last long on clothing
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Response from Petit-Fernand
Hello Laurent,
Thank you for taking the time to share your opinion. We are sorry, however, that the format chosen for this order does not fully meet your needs.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
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Emmanuelle H.
Rating: 4 out of 5
following a purchase from 03/01/2026
Fast and careful shipping, very appreciated! Small downside: the sulfurized paper for ironing was missing from the package. The quality of the labels seems a bit worse than during my previous purchases: thicker, harder to thermofuse and detach from the support.
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Response from Petit-Fernand
Hello Emmanuelle,
We sincerely thank you for your constructive feedback. We are delighted to learn that you appreciated the speed and care of the shipment, and we take note of your comments regarding the sulfurized paper and the quality of the labels in order to improve our services. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
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Mélanie U.
Rating: 4 out of 5
following a purchase from 03/01/2026
I ordered different labels for my 3 children that all got mixed up in the notebooks. It's really not practical at all and it had never happened to me before even though I have already placed several orders in the past.
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Aurélie P.
Rating: 4 out of 5
following a purchase from 03/01/2026
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Haizea A.
Rating: 2 out of 5
following a purchase from 23/12/2025
I thought it was printed but it's a sticker stuck to a tupper.
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Response from Petit-Fernand
Hello Haizea,
Indeed it is a sticker, as indicated on our website. The idea is to allow customization to be changed when necessary without having to buy the entire product again. This way, the tupper can be easily reused :)
Have a good day,
Camille Petit-Fernand
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Maela B.
Rating: 2 out of 5
following a purchase from 31/12/2025
The glass and the labels are fine. However, I bought a personalized water bottle but honestly, we are struggling; the straw does not work, so I have to open it to drink properly. Except that it is for my 2-year-old daughter, so I am very disappointed.
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Response from Petit-Fernand
Hello Maela,
Thank you for taking the time to share your feedback. We are glad that you appreciated the glass and the labels. Regarding the personalized water bottle, we are sorry to hear that you are having difficulties with the straw, especially for your little girl. Your satisfaction is our priority, and we would be happy to help you resolve this issue. Please do not hesitate to contact us so that we can find a solution.
Have a nice day,
Camille C-MonEtiquette
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Claudia L.
Rating: 4 out of 5
following a purchase from 19/12/2025
These are amazing for water bottles etc they stick really well and last all school year (and beyond) through washes and all sorts however they don’t stick to clothes labels
Response from Petit-Fernand
Thank you for your feedback, Claudia! We're glad to hear that you find our labels effective for water bottles and that they endure throughout the school year. We appreciate your note regarding clothing labels and will take it into consideration for future improvements.
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Larissa A.
Rating: 4 out of 5
following a purchase from 19/12/2025
I have already ordered from them 2 times, a wonderful product! This time the delivery was delayed a bit more, arriving 5 days late but I had chosen standard delivery
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Response from Petit-Fernand
Dear Larissa,
Thank you for your feedback and for choosing Petit-Fernand twice! We are happy that you like the product. We apologize for the delay in delivery and understand that it can be frustrating. We will do our best to improve the service in the future.
Thank you again for your understanding and your valuable comments.
Best regards,
The Petit-Fernand team
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Elisabeth K.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very practical and quick. The only downside is that some labels come off. You just need to iron them.
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Patricia L.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good article Fast delivery Very satisfied
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Silvia B.
Rating: 4 out of 5
following a purchase from 17/12/2025
I thought the backpack would be a little stiffer, but everything is very nice.. the price is a bit too high for my taste, but very nice.
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Response from Petit-Fernand
Dear Silvia,
Thank you for your feedback! We are glad that you appreciate the design of the backpack. We will take your observation regarding the stiffness and the price into consideration. Your opinion is very important to us and helps us improve.
Best regards,
The Petit-Fernand team
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Lolo M.
Rating: 4 out of 5
following a purchase from 26/12/2025
very good
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Léa C.
Rating: 3 out of 5
following a purchase from 25/12/2025
Order and delivery were great but the product has changed and the label cracks at the first iron press. This didn't happen with previous orders. I'm a bit disappointed but it works yay and the girl was able to go on a school trip with everything well labeled.
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Response from Petit-Fernand
Hello Léa,
Thank you for your feedback and we are glad to hear that the order and delivery met your expectations. However, we are sorry to learn that you encountered a problem with the label. Your comments are valuable and will help us improve the quality of our products. Please do not hesitate to contact us directly for any further assistance, so that we can provide you with a satisfactory solution.
Have a nice day,
Camille C-MonEtiquette
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Ronca S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Good customer service, top and customizable labels
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Response from Petit-Fernand
Dear Silvia, we sincerely thank you for your positive feedback! We are pleased to know that you appreciated our customer service and customizable labels. We invite you to visit us again soon at Petit-Fernand!
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Samantha T.
Rating: 3 out of 5
following a purchase from 13/12/2025
I think the bottles we ordered are very lovely and well made. However one of the bottles lock/catch broke off within a week when it fell off the sofa which is a shame when they’re not cheap bottles!
Response from Petit-Fernand
Dear Samantha,
Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you find our bottles lovely and well-made. However, we sincerely apologize for the issue you experienced with the lock/catch. Your feedback is invaluable, and we will certainly look into this matter to improve our products. If you need assistance with a replacement or have any further concerns, please do not hesitate to contact our customer service.
Best regards,
GiuliaPetit-Fernand
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Christina F.
Rating: 4 out of 5
following a purchase from 17/12/2025
The items are good, except the learning cup is a bit small I think. I haven't had the chance to try the labels yet, but the stamp is great.
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Sabine Friederike D.
Rating: 2 out of 5
following a purchase from 08/12/2025
I did not receive the order. A refund was granted to me on short notice.
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Response from Petit-Fernand
Good day, Sabine Friederike. Thank you very much for your feedback. We are sorry to hear that you have not received your order. We are always working to improve our service and appreciate your feedback. Please do not hesitate to contact us again if you have any further questions. Best regards, Your Es-Ist-Meins team.
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Laury P.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very disappointed by the lack of feedback on my purchase validation issue despite a call and the request to send an email. But I really liked the item and I am satisfied with its use. Fast shipping once my order validation was finally possible. Site bug??
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Roberta S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Always top labels, nice case but from the photo it looked bigger.
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Response from Petit-Fernand
Dear Roberta, we thank you for your positive feedback on the labels and for your comment on the box. We apologize if the dimensions did not meet your expectations and we will take your observation to improve our visual communication. We hope to see you again soon at Petit-Fernand!
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Corinne P.
Rating: 4 out of 5
following a purchase from 17/12/2025
Very fast
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Kaoutar B.
Rating: 4 out of 5
following a purchase from 12/12/2025
Compliant. Very practical and cute
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Sharon T.
Rating: 4 out of 5
following a purchase from 01/12/2025
Very good service and product.
Response from Petit-Fernand
Dear Sharon,
Thank you for your positive feedback and for giving us a 4/5 rating! We are delighted to hear that you are satisfied with our service and products. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Petit-Fernand Team
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Maria K.
Rating: 4 out of 5
following a purchase from 01/12/2025
The font size is smaller than the last order, although the same procedure was followed.
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Response from Petit-Fernand
Dear Maria, thank you very much for your feedback on your last order at "Es-Ist-Meins". We regret that the font size did not meet your expectations and will take your comments into account to improve future orders. Please do not hesitate to contact us directly if you have any further concerns.
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