The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Too bad the notebooks are no longer separated for each first name and last order my notebook was damaged.
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Response from Petit-Fernand
Hello! Don't hesitate to contact us directly at [email protected], so that your notebooks can be separated for each first name! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
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Laure
Rating: 4 out of 5
Practical, well-made.
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"Claire " "B"
Rating: 4 out of 5
Nice gourd, shame it can't be put in the dishwasher. In addition, the item labels are too small for pencils and felt-tip pens.
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Alessandra
Rating: 4 out of 5
Great product , convenient and easy to use . Shipping a little slow but I have been buying for a couple of years and I am always satisfied .
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Dp
Rating: 4 out of 5
Expensive but great. Disappointed with the cap of the gourd I did not think it had to be turned (sport cap) so my daughter has a lot of trouble using it and can not. If I'd seen that, I wouldn't have ordered it, but it's not mentioned in the description. Too bad because it's not cheap.
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Marlène
Rating: 4 out of 5
We took express delivery to get the labels on time. The delivery was a day late and we have not been able to use the labels yet. The after-sales service took care of the delivery charge and offered to take back our labels if we wished.
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Response from Petit-Fernand
Hello. We are sorry that the delivery was delayed. I have just contacted you by email and by phone to reimburse you for the delivery costs. We remain available to help you. Luce C-MonEtiquette
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Carole
Rating: 4 out of 5
Top label .
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Lydie Frehner
Rating: 4 out of 5
Very easy to use the site .labels or product very nice .surprised in the right way but was looking for hyper fine labels to put on crayons.not found but happy with my iron-on labels for clothes and also to stick on objects ,plastic, bottle, school .I recommend the site .received quickly.
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Frau S.
Rating: 4 out of 5
I think it's a shame that I can't order a certain quantity of small, narrow stickers. Therefore one star deduction. The quality is great and the designs are also great
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Response from Petit-Fernand
Hello Sarina, Our mini labels can also be purchased individually. Simply select the Mini format in the Shape category when designing your labels. If you have a question, please feel free to contact us via our contact form. We would be happy to help you. Have a nice day, Elise, EsIstMeins
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Anne
Rating: 4 out of 5
All in all, very good, but the cursive script is practically illegible on small label sizes. I took two different fonts for my children and I can clearly see the difference. It's a real shame that this typeface isn't simply on a larger size to ensure smooth legibility of the name...
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Soizic
Rating: 4 out of 5
We've been working with c-MonEtiquette for a few years now, and we're delighted.
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Ana
Rating: 4 out of 5
This is the second time I have bought labels. They are of high quality. They last the whole school year, both for objects and clothing.
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Response from Petit-Fernand
Good morning Anne, Thank you very much for your confidence ! Good morning, Camille Petit-Fernand
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Lambrix Stéphanie
Rating: 4 out of 5
Everything went really well except for the reception, which took a bit long, and the font chosen, which should have been more appropriate. (It's too small) The name isn't easy for a child to read on it, whereas on the prototype it was fine.
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MAHEVA CHIFFET
Rating: 4 out of 5
The labels are beautiful and practical. What's more, they're quick to apply to garments. They're also machine-washable.
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Sophia
Rating: 3 out of 5
I think it's a shame that the personalization is just a sticker. I was expecting something else.
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Response from Petit-Fernand
Hello Sophia, Thank you for your order and your review. We are sorry that the personalization did not meet your expectations. I have taken note of your comment and will pass it on to the relevant department. Have a nice day, Elise, EsIstMeins
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Diana F.
Rating: 3 out of 5
I wasn't aware that I would have to pay taxes for the product when entering Switzerland.
Response from Petit-Fernand
Hello Diana, I am sorry you had to pay taxes on your order. We have contacted you by email regarding this issue. Kind regard, Jessica, Petit-Fernand
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Deligne anais
Rating: 3 out of 5
Product quality and choice are perfect. However, delivery took an extremely long time (2 weeks).
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Response from Petit-Fernand
Hello Anais, We're delighted that you like our products. We are, however, sorry to hear that your order took a while to arrive. This is obviously not how we want our customers' experience to be. Please do not hesitate to contact us if you have any questions or need any assistance. Have a nice day, Léa C-Monetiquette
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Julia Z.
Rating: 4 out of 5
Great adhesive labels I ordered various samples to get an idea of the quality of the products first. I found it very appealing that you can also order smaller quantities. In my opinion, the products are worth the money. Unfortunately, the shipping didn't work out so well. Sent in a normal letter, the adhesive labels were unfortunately not delivered by the post office in a dry state. The envelope was completely wet. Fortunately, the labels could still be used, only the last page with the additional labels (gift from the store) was unusable. P.s. I thought the gift was really cute!
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Response from Petit-Fernand
Dear Julia, Thank you very much for the review and for sharing your experience! We are glad you like our labels and a brochure! We are sorry for the postal services, unfortunately we can't influence that. We will contact you by email to offer you a small gift. LG, Ana from It's mine
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Stephanie Ferreira
Rating: 3 out of 5
I think school supply labels are too big
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Response from Petit-Fernand
Hello and thank you for your comment. I will contact you directly in the morning to find out more about your opinion and pass it on to our development department! Have a nice day? Luce C-MonEtiquette
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Thomas S.
Rating: 4 out of 5
Our signage package contained small signs with someone else's name. Otherwise everything was ok.
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Response from Petit-Fernand
Hello Thomas, we are sorry to hear that you have received labels with a different name in your order. We have contacted you to suggest a solution. Have a nice day. Elise, EsIstMeins
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Invité
Rating: 3 out of 5
I'm a little disappointed by the rendering, which doesn't match the original simulation (there's a nice font difference between the first and second lines on the final product). It's a shame, because the labels are really pretty otherwise.
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Response from Petit-Fernand
Hello. We're sorry that our labels don't match what you ordered. I will contact you in the morning to discuss the solutions I can offer you. We're here to help. Have a nice day? Luce C-MonEtiquette
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Chrissi S.
Rating: 4 out of 5
Good quality, fast delivery, fair price
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Response from Petit-Fernand
Thank you very much for your kind review :) We wish you a nice day. Elise, EsIstMeins
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Amandine
Rating: 4 out of 5
Very pretty and aesthetic, but there's no difference between textile and object labels, so I hope it holds on clothes.
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Response from Petit-Fernand
Hello! Only the type of glue changes on the self-adhesive clothing and object labels. Both fit on their dedicated backing! Have a nice day? Luce C-MonEtiquette
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J.K.
Rating: 4 out of 5
Fast delivery, simple product design. More flexible offer sets could be possible for us. Purchasing, ordering is easy, personalized printing takes a few days, but comparatively fast.
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Response from Petit-Fernand
Hello Julia, thank you for your order and your review. I have just contacted you to find out which more flexible offer sets you would like to find at EsIstMeins. This could help us to suggest even more products. We wish the little ones a good start to the new school year. ?? Have a nice day, Elise, EsIstMeins
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Invité
Rating: 2 out of 5
I haven't received my parcel and they keep telling me the same thing and slightly different.
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Response from Petit-Fernand
Hello, we're sorry you didn't receive your order. As notified in the e-mail, your order has been shipped and is still in the postal service's lead time! Please do not hesitate to contact us again once the delay has passed! Have a nice day? The C-MonEtiquette team
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Lea
Rating: 2 out of 5
The labels look great, there's plenty to choose from, but there's a BIG BEMOL over time, despite all the precautions I take to install the labels on the garments according to the instructions, IT DOESN'T LAST OVER TIME... After 2 washes, it's all gone, a real shame...
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Iron-on labels are not supposed to peel off if applied correctly. I've just e-mailed you to discuss the situation directly with you. Have a nice day? Luce C-MonEtiquette
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Haloua
Rating: 4 out of 5
Items as described
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Response from Petit-Fernand
Hello, following our telephone conversation, your defective labels will be reproduced within 48 hours and delivered as soon as possible! Thank you for your understanding. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Self-adhesive clothing labels are great! Some of the thermo-adhesive ones, on the other hand, didn't hold up in the first wash...but maybe we hadn't applied them correctly!
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mi alexandra
Rating: 3 out of 5
The labels don't stick very well, which is a shame... The same goes for clothes... Either I'm in bad luck because I'm told it's not normal at customer service...
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Response from Petit-Fernand
Hello. We are sorry that you are not completely satisfied with our products. It is emotionally abnormal for our labels to come off. I will contact you directly in the morning to discuss the problem with you. Have a nice day? Luce C-MonEtiquette
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Alice Garcia
Rating: 2 out of 5
The quality of the labels has been declining for some time. Despite the fact that we follow the instructions for applying and waiting, a large number are gone after the first wash!
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Response from Petit-Fernand
Hello. We are sorry that you are not completely satisfied with our products. It is not normal for our labels to come off. I will contact you in the morning to discuss a solution. We're here to help. Luce C-MonEtiquette
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Meunier
Rating: 4 out of 5
The labels sometimes peel off after several washes, but this is only occasional, and it's ultra-quick to put on clothes.
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Lilo
Rating: 4 out of 5
Very good team response to a manufacturing defect
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Me v
Rating: 2 out of 5
The labels do not wash off. Impossible for me to recommend
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Response from Petit-Fernand
Hello. We are very sorry that you are not entirely satisfied with our products. I will contact you in the morning to discuss the problem. We are here to help you. Luce C-MonEtiquette
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Fanny I.
Rating: 4 out of 5
Very intuitive site and fast shipping. Quality labels. A little disappointed with the labels ordered with a floral background (small purple flowers). In fact, once the label is peeled off its sheet, the flowers are barely visible (floral print is largely present on the self-adhesive sheet, whereas we would have preferred to see it on the label itself).
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Invité
Rating: 3 out of 5
For the price of the pack, I would have liked more small pencil labels.
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Response from Petit-Fernand
Hello and thank you for your message. We take our customers' suggestions into account and I'll pass this one on to the relevant department! Have a nice day! ? Luce C-MonEtiquette
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Martuki G
Rating: 3 out of 5
I placed my order as it was estimated to arrive by the estimated date, but it did not arrive by that date so I cannot use it and I had to look for an alternative. However, I have to say that the customer service team was very responsive to my questions and resolved the incident.
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Response from Petit-Fernand
Good morning, Thank you for your message. We are sorry to hear that you were unable to use your products in time. We are here to help you. Good morning, Camille Petit-Fernad
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Minik Kelebek
Rating: 4 out of 5
Fast delivery, nice stickers but it's a shame there aren't more designs to choose from, decent quality but will have to wait and see.
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Angélique
Rating: 4 out of 5
Fast and beautiful rendering
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Invité
Rating: 3 out of 5
I think the labels are really nice. The thing is, some of them come off easily.
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Response from Petit-Fernand
Hello Aurélie, We have contacted you by email so that we can find a solution together. Have a nice day? Léa C-Monetiquette
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Invité
Rating: 4 out of 5
Good, this is the third time I've bought labels for my children's school supplies. The fact that I can create my own designs is what makes it more interesting.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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