The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very happy to have received my order. I've stuck them on but haven't yet tested them in a machine or a dishwasher. The idea of the booklet is very nice, at least you don't lose them. On the other hand, advertising emails every 2 days for a product you've already bought is boring.
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Coralie
Rating: 3 out of 5
The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.
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Response from Petit-Fernand
Hello and thank you for your message! We take into account all the suggestions we receive. We have forwarded this one to the appropriate department. Have a nice day? The C-MonEtiquette team
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Invité
Rating: 2 out of 5
The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail in order to help you. Please do not hesitate to contact us directly for this type of problem! Have a nice day? The C-MonEtiquette team
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Mme Marguerite CARMONT
Rating: 2 out of 5
A little disgusted I wanted labels that stick by hand and not iron because more work but ...
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Response from Petit-Fernand
Hello, we offer iron-on AND self-adhesive clothing labels. We're sorry if the ones you've chosen don't suit you. Please do not hesitate to contact our customer service department by e-mail ([email protected]) or by telephone (05 19 88 01 72) for this type of problem! Have a nice day? The C-MonEtiquette team
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CECILE
Rating: 3 out of 5
Surprised because I ordered for 3 children, and I received only 1 booklet with all the children. 2 children are mine, the 3rd is a friend it was for a gift. So I had to cut out the little boy's plates from the booklet. In short, average for a gift.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. In fact, they are sent in one and the same booklet in order to respond to an environmental logic. We'll take this feedback into account and pass it on to the relevant department! Have a nice day? The C-MonEtiquette team
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Virginie Bontade
Rating: 2 out of 5
I placed my order on 07/07 and to this day I still have not received my order although it is normally quicker. My order number is 1002951693. I hope I will receive it soon...
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Response from Petit-Fernand
Hello, we're sorry you haven't received your order yet. We have just contacted you by email to propose solutions. Please do not hesitate to contact us directly for this type of problem! Have a nice day? Luce C-MonEtiquette
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K.a
Rating: 4 out of 5
Good quality products. Fast shipping to Martinique!
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Laetitia Wauthier
Rating: 4 out of 5
Perfect good quality
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Melwisjay
Rating: 4 out of 5
I've been using them for 3 years in a row and I'm still just as satisfied. Very practical for the children's personal belongings.
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Rebeca Zarafescu
Rating: 4 out of 5
It's really great with the labels, they're really calm and you just have to stick them on, they don't come off!!! I highly recommend it!! ??????
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Response from Petit-Fernand
Thank you for your confidence! A beautiful day? Luce C-MonEtiquette
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Leroy Marie
Rating: 4 out of 5
A bit of trouble peeling off the labels
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Zahra
Rating: 4 out of 5
1st time I ordered adhesive labels, I was very satisfied with both the compliance of my request and the speed of receipt. I'll definitely be recommending other items in the near future.
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Response from Petit-Fernand
Thank you so much for your confidence! A beautiful day to you? Luce C-MonEtiquette
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PHILIPPE
Rating: 4 out of 5
Good quality and originality
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Marjory HUYGHE
Rating: 3 out of 5
Disappointed by the labels that come off, I just prepared the markers and pencils for the start of the school year and a week later I had to tape everything back on.
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Response from Petit-Fernand
Hello, 1-line labels are not suitable for pens and pencils, we recommend "mini" size labels for this type of item! Have a nice day? The C-MonEtiquette team
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Invité
Rating: 4 out of 5
Nice rendering, fast delivery. Haven't installed them yet for back-to-school.
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Invité
Rating: 4 out of 5
Unfortunately, the adhesive labels have been coming off more frequently recently when washing in the washing machine.
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Response from Petit-Fernand
Hello Stefanie, thank you very much for your order and your review. We are very sorry that the labels are peeling off. We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
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Svenja B.
Rating: 4 out of 5
As last time, the stickers are great. I would find it better to be able to put the sizes together more individually. Gladly again. There was a better selection here for secondary school.
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Shipping expensive
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Response from Petit-Fernand
Hello Charlotte, thank you for placing your order with us. I have checked on our system and have seen that you have selected delivery as standard letter | 0,00. We have contacted you to have more information about this. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Meets my expectations
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Modjinou
Rating: 4 out of 5
A fast delivery and a product in conformity with the order
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Tania Amat Serna
Rating: 4 out of 5
All correct, they fit very well
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Response from Petit-Fernand
Hi Tania, We are delighted that you like them :) Camille Petit-Fernand
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Nad
Rating: 4 out of 5
Very good quality Varied motifs perfect for children. Check to see if the object labels are not too big for the pencils.
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EVA CRISTINA GONZALEZ MONTERO
Rating: 2 out of 5
I'm missing the paper for the plate, they were badly stapled and are badly die-cut, when removed from the sheet, they are quite damaged.
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Response from Petit-Fernand
Good morning Eva, We will contact you to help you. Best regards, Camille Petit-Fernand
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Leani
Rating: 4 out of 5
Love the personalisation Good price. Delivery took a bit longer than expected, but nothing crazy.
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Marie Pottier
Rating: 4 out of 5
Very satisfied with my order. Nice and fast I recommend
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Invité
Rating: 3 out of 5
The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.
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Response from Petit-Fernand
We are very sorry for the first shipment that the order was lost by the post office. Unfortunately, the post office has a problem on their side, which is why the tracking link did not work. We cannot influence our partner and we have then sent the labels at our expense. We would like to be contacted for more information about this. We wish you a nice day. LG, Elise
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Romane Gohaud
Rating: 4 out of 5
Good quality labels! Top design! Good experience, I'd do it again!
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Séverine Turpin
Rating: 4 out of 5
Perfect results, I'm delighted
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Cindy
Rating: 4 out of 5
Fast and accurate delivery
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Invité
Rating: 4 out of 5
The first order I took for my 2 children. This year my son has grown up and no longer wants them, but I ordered them for my daughter. The only thing to say is that the label doesn't stick completely to the felt-tip pens or pencils, but it's still good all year round. (The edges don't stick, the middle does).
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Response from Petit-Fernand
Thank you for your feedback. It's true that 1-line labels are not suitable for pens and pencils. On the other hand, the "mini" size labels are made for them! Don't hesitate to contact us directly by e-mail at [email protected] to make sure you get the right labels! Have a nice day? Luce C-MonEtiquette
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Client
Rating: 4 out of 5
I've been ordering my back-to-school labels for 4 years now and I'm always satisfied!
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Jessica Bolnet
Rating: 4 out of 5
Nice label, fast delivery. Not tried yet
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elisabeth payen
Rating: 4 out of 5
SPEED OF DELIVERY
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Anne Duhautpas
Rating: 3 out of 5
I like the labels, but the children's bottles don't have very good stoppers. The original caps were broken, so I recommended two new ones a year ago. Unfortunately, the caps didn't close. I asked for new ones, they confirmed it, but both caps were lost in shipping apparently... Now, a year later, I've recommended the same stoppers again, as we like gourds, but I'm afraid they won't last long. It's a shame...
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Response from Petit-Fernand
Hello Anne, We are sorry that you are not entirely satisfied with our products. Please don't hesitate to contact our customer service department ([email protected]) so that we can find a solution for you, including our screw caps! We'll be happy to help. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Very good, only better quality before?
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Amandine Granier
Rating: 4 out of 5
Order as expected.
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Invité
Rating: 4 out of 5
Product as always in order. Too bad that only limited colors are selectable for the font
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Response from Petit-Fernand
Hello Andreas, thank you for your order and your review. We have contacted you to have details about it and to pass on your comments to our teams. We wish you a good day. Elise, EsIstMeins
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Valentina B.
Rating: 4 out of 5
Beautiful graphics. Very timely delivery
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Response from Petit-Fernand
Good morning Valentina, we are glad you are satisfied with our products.??? We hope to see you back on our site soon!? Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
Well, I order very often.
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Guyliane RAHIR
Rating: 3 out of 5
Label very good, but I ordered 2 packs for 2 different kids and the 2 packs are mixed up. Sometimes in one and sometimes in the other. When we put the same color labels for 2 boys. Guaranteed waste of time! I'm going to unhook everything and redo it, but hey...
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Response from Petit-Fernand
Following our telephone call, I would like to thank you once again for this feedback and we have passed it on so that this does not happen again! Thank you for your understanding. Have a nice day? The C-MonEtiquette team
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