Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 915 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2, 3 and 4 stars

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J
JungenMama
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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frederic soulier
Rating: 4 out of 5
I had already ordered as I was pleased and recommended other products.
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Response from Petit-Fernand
Hello Frederic, thank you for your confidence! Good day, Camille C-MonEtiquette
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Invité
Rating: 4 out of 5
Easy-to-use labels
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Farjon Vanessa yael
Rating: 4 out of 5
The labels are very pretty L shipment takes a little while
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Invité
Rating: 4 out of 5
Very satisfied with the product. Thank you quality, speed
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Angélique
Rating: 3 out of 5
It's useful to be able to buy a bottle stopper on its own. Unacceptable to have a compulsory minimum order. It encourages people to buy without needing to (for my part, I was 1 euro short of the minimum). The bottles are beautiful, that's for sure. On the other hand, at the slightest impact, the enamel splinters, which is normal, but it's a shame for items intended for children not to have a more suitable coating. Fast delivery.
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Response from Petit-Fernand
Hello Angélique, thank you for your message which helps us to improve our services. Have a nice day, Camille C-MonEtiquette
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Aurélie PARENT
Rating: 4 out of 5
Clothing and object labels. Great patterned background for the minis, as no icon is possible! It's a real eye-catcher!
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TESSERG
Rating: 3 out of 5
The water bottles and lunch boxes are very pretty, but I'm disappointed that the drawings and the name are stickers. My daughter already has a friend who has started taking them off. Otherwise, fast delivery, well packaged.
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Response from Petit-Fernand
Hi Wendy, we're sorry our product didn't meet your expectations. Please come back to us if the sticker on your daughter's lunchbox comes off. Good day, Camille C-MonEtiquette
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Hans-Georg
Rating: 4 out of 5
Good quality and fast delivery at a good price. Ordering was very easy. Thank you very much.
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Response from Petit-Fernand
We are delighted that our articles have met your expectations! Have a nice day. Elise, ItIsMine
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amanda granier
Rating: 4 out of 5
Fast delivery, perfect packaging and satisfactory products. The gourd is already broken. The stopper is not suitable for children and breaks at the first drop. A pity because the design and personalization are very good.
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..
Rating: 2 out of 5
The delivery did not go well, I paid for delivery in 24 hours, but it took at least 5 days to receive it. Delivery is expensive
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Response from Petit-Fernand
Hello Claire, We have just refunded your shipping costs. Your order should have been delivered on time. Have a nice day, Camille C-MonEtiquette
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Cécile Mai
Rating: 4 out of 5
Hello, overall I am satisfied with my order. I was a little disappointed, however, because the pattern and writing I chose didn't really bring out my son's first and last names (vague blue and white patterns with white writing). It looked better on the screen. I'll be more vigilant on this point in the future. Nevertheless, on a positive note, I'd say it was a good experience, delivery was fast and the designs are pretty.
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Nathalie
Rating: 4 out of 5
Very intuitive! Would just benefit from more "pre-teen" designs to satisfy our fast-growing children...
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Guest
Rating: 4 out of 5
This time very satisfied with the delivery time! I had chosen tracked delivery so as not to have to deal with the problems of my last order.
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Invité
Rating: 4 out of 5
I'm a big fan of these labels, but my last order had a small flaw: the labels in the last lines on each page of the notebook weren't completely pre-cut. This made it difficult to remove them. Usually no problem!
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Valeria C.
Rating: 4 out of 5
I have already used your labels both adhesive and thermo adhesive labels . They are very cute my baby likes them and they have a good hold.
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Invité
Rating: 4 out of 5
1/ distribution via the post office with daily mail 2/ responsiveness and rapid response to questions by e-mail
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Mymska C
Rating: 4 out of 5
I bought labels quite late and in 3 days I had them delivered.
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Sabrina
Rating: 4 out of 5
Very fast shipping! The label seems to be of good quality. Not yet fused, to see if it holds up to washing.
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Virginie
Rating: 4 out of 5
Super quality Wide choice of icons
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Céline
Rating: 4 out of 5
As usual fast delivery and very nice labels
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Virginie Everard
Rating: 4 out of 5
I ordered clothing labels and object labels, and I'm very satisfied.
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Belloy Stéphanie
Rating: 4 out of 5
Already ordered for my son's first school year. So satisfied that I repeated the order for his second.
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Stefania V.
Rating: 4 out of 5
Great product, customer support however not received...I had sent an email but no one ever responded
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Hannah
Rating: 2 out of 5
I was sent someone else's labels that I can't use. I finally got the labels I ordered. I would like to order again, but now I'm stuck with labels I can't use or give away, so they will be going in the bin.
Response from Petit-Fernand
Hello Hannah, we are very sorry that you were sent the wrong order the first time around and that you are now left with an unwanted set of labels. This mistake was unfortunately due to a human error. We appreciate that throwing the labels in the bin is a waste and goes agaisnt our values to be as eco-friendly as possible, however, for data protection, we cannot share third party personal details. Please do not hesitate to contact us by telephone so we can discuss this matter with you! Kind regards, Jessica
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Invité
Rating: 4 out of 5
Satisfactory product Responsive customer service
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Chefclub
Rating: 3 out of 5
I'm disappointed, it's been 2 times I've ordered from you and 2 times I've received iron-on labels when I wanted stickers.
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Response from Petit-Fernand
Hello Florence, you do indeed have iron-on labels for clothing on your order. Unfortunately, you made a mistake when placing your order. I've just sent you the invoice with the details. Good day, Sandra C-MonEtiquette
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Florence
Rating: 4 out of 5
Fairly ideal kit for a summer camp, but I find there are too many adhesive labels for objects and not enough iron-on labels for clothes. We'll see when we get back from camp how many labels will have lasted / how many clothes will have disappeared...
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Melle marianne
Rating: 4 out of 5
The labels are of very good quality but sometimes a little hard to remove from their place on the plate.
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Leïla
Rating: 2 out of 5
Fast delivery, and quick creation of the labels nevertheless I am disappointed the labels come off as of the first washing the labels objects are too large for the toothbrushes it is not really practical.
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Response from Petit-Fernand
Hello Leïla, we have just sent you an email to help you. We apologize for this quality anomaly. See you soon, Sandra C-MonEtiquette
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Adeline Sany
Rating: 4 out of 5
I've been a customer for 3 years and have always been satisfied with my orders. The heat-seal labels in particular are varied and easy to apply. I'm getting married in 2024, so I normally plan to buy envelope labels from this site.
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Jayne
Rating: 4 out of 5
Useful stick on product that doesn't require ironing.Easy to order. Despatch could have been faster
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ANNE LISE
Rating: 4 out of 5
The labels seem to be of good quality, to be seen over time. Well presented, easy to use. However, I ordered 2 packs, one of which had the greaseproof paper but not the other. In addition, I would have liked to have been able to choose the type of label repair.
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Justine
Rating: 4 out of 5
Very nice labels Long delivery time
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Airmetic
Rating: 4 out of 5
Top label but delivery takes too long
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Invité
Rating: 3 out of 5
The producer was very good, but it took more than 10 days to arrive.
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Response from Petit-Fernand
Hi Irene, we apologize for this delivery anomaly. For anything you need, please do not hesitate to write to us. Good day, Sandra Petit-Fernand
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Mylène De Berdt
Rating: 2 out of 5
Very long delivery time. Light packaging, at the price I paid for the labels (400), a reinforced envelope would have been the minimum, it arrived trampled and torn on the sides. The labels are very nice, but I just hope they hold up better than the previous ones which came off too easily after a few washes (without a tumble dryer).
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Response from Petit-Fernand
Hello Mylène, following our telephone conversation I can confirm the return :) Our apologies for this delivery anomaly. See you soon, Sandra C-MonEtiquette
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Aline M.
Rating: 4 out of 5
Good price and workmanship
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Response from Petit-Fernand
Thank you for your review, which we are very pleased about. We wish you a wonderful day. Elise, EsIstMeins
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Invité
Rating: 4 out of 5
I am very satisfied
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Response from Petit-Fernand
Thank you very much for this review! We wish you a wonderful day. Elise IsMine
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Véronique
Rating: 4 out of 5
The only drawback is that the labels don't always stay on after ironing, which I find very unfortunate.
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