The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Quality products, but I didn't expect the labels to be so "big". The instructions for use on the bottle say not to leave the bottle within the reach of children, even though these are children's bottles. I don't really understand. And the operation of the stopper also seems complicated to me for a child.
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VIVIANE
Rating: 4 out of 5
solid, but bottle stopper a little fragile I bought 5 lunchboxes and 5 bottles (in two instalments) for my grandchildren
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Lena
Rating: 4 out of 5
I am very satisfied with the products. Only this time I was disappointed with the implementation. I ordered 3 products. 2 of the same and one different. And this time everything is mixed up in the booklets with the labels
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Response from Petit-Fernand
Dear Lena, Thank you for your new order. We are sorry if the labels were mixed up due to human error. We will make sure that this does not happen again. If you have any other question or suggestion, please contact our customer service and we will be happy to help!
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Beatriz Alvarez
Rating: 3 out of 5
I have been buying your clothing stickers for years, I think the quality has decreased in the last purchase, several stickers peeled off after the first wash, I have garments with stickers from 4 years ago and many washes and they are perfect, but these last ones are not the same quality.
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Response from Petit-Fernand
Good afternoon Beatriz, We have just sent you an email to help you. Best regards, Camille Petit-Fernand
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Cathy
Rating: 4 out of 5
Practical, colorful labels. The pack contains various designs for all occasions. The labels are dishwasher and cleaning resistant. Two small drawbacks: I didn't find exactly the same background color for my daughter's label when I redid it. And on my last order, delivery times were longer than usual.
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Carine
Rating: 4 out of 5
Fast, accurate delivery of self-adhesive labels, which save time compared to sewing a keychain.
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Invité
Rating: 4 out of 5
I'm really happy with mi' experience with c-mon etiquette, simple and easy order, fast delivery, nothing to complain about!!!
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Anne Sophie Godard
Rating: 4 out of 5
I'm delighted with the visuals, we haven't yet tested the labels, but the bentos have been tested and approved by both children and mom!
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Christine M.
Rating: 4 out of 5
Shipping took a long time
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Response from Petit-Fernand
Dear Christine. Thank you for your order! We are sorry if the mail takes longer than usual. Deutsche Post usually delivers within 2-6 working days! We hope you like your labels!
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Sabou81
Rating: 3 out of 5
I'm happy with the result, but disappointed that there aren't more letters to choose from. For compound names it's disturbing. I had to put them in a different direction so that everything could be printed. As a result, instead of the first name, I only have half of the compound name.
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Response from Petit-Fernand
Hello Sabrina, we have taken your message into account, and hope to improve our services to better satisfy you. Good day, Sandra C-MonEtiquette
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Dani C.
Rating: 4 out of 5
Fast, beautiful labels. Only problem (only encountered in last order) labels were not well pre-cut so they came off hard. Overall, I recommend
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Invité
Rating: 4 out of 5
Good quality
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Nadja
Rating: 3 out of 5
Very long delivery time and outrageous prices. I ordered stickers for shoes. I was told 10 would arrive. However, 5 pairs of stickers actually arrived. This information is misleading. It makes no sense to use them individually! So it's 1.20 euros per pair of shoes. For stickers! I cannot yet judge the quality.
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Response from Petit-Fernand
Hello Nadia , We apologize for this inconvenience. The delivery time is between 3 to 10 working days. For an order of 10 pieces, it is actually 5 pairs. We will get in touch with you to find more details about this incident.
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Coralie
Rating: 4 out of 5
Received quickly but disappointed by the quality of the product
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Ar
Rating: 2 out of 5
The delivery times have not been met. They indicate 48 hours and it has taken 15 days, so I have not been able to use them for what I needed.
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Response from Petit-Fernand
Good morning Aránzazu, we regret the delay of delivery by Correos. The 48 hours correspond to the manufacture of our products. Best regards, Camille Petit-Fernand
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Alejandra Torres Cumpa
Rating: 3 out of 5
The product takes quite a long time to arrive, I paid for the service with tracking but was informed only until the product was already in production and that there were delays due to other issues. I would suggest more communication, if only to say that it will take even longer.
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Response from Petit-Fernand
Good morning Alejandra, we apologize for this delay. Best regards, Camille Petit-Fernand
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Vane Gent
Rating: 4 out of 5
Easy ordering and fast delivery
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Zahara
Rating: 2 out of 5
Order placed with a 24h delivery service that I paid extra for, only to receive my order 4 days later. I consider it a big scam that made me waste my time and money.
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Response from Petit-Fernand
Hello Zahara, we have just refunded your chronopost delivery charges. Your order should have been delivered in 48 hours. Our apologies for this anomaly on their part. Have a nice day, Sandra C-MonEtiquette
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Adama
Rating: 4 out of 5
I'm happy with my purchase, everything went well until I paid by PayPal, at which point I got scared because it wasn't "c monetiquette" that appeared on the payment but Emma. So until I received my parcel I wondered whether I was going to receive it or whether it was someone called "Emma" who had cashed my payment ????
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Invité
Rating: 4 out of 5
super label for my son for his first day of kindergarten thank you
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Paola
Rating: 4 out of 5
The labels are beautiful CV i took a while to arrive but they are really vdi quality
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SAOULI Guillaume
Rating: 4 out of 5
I only have experience of the purchase, which is very good. I haven't used the product yet.
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Verena T.
Rating: 4 out of 5
This is the 2nd time we have ordered. The first ones are already used up. They hold really well and the writing does NOT fade! This time I can unfortunately only award 4 stars because the envelope with the labels unfortunately arrived here very bent (post stop).I hope the bent stickers still last a long time on the items. I would recommend the labels to others. As we already have experience with other service providers and we didn't like them that much.
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Response from Petit-Fernand
Thank you for your review. We are sorry for this incident with our partner shipping company. We will make sure that this does not happen again with the next shipment
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brigitte
Rating: 4 out of 5
Well received and responsive
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Arnaud
Rating: 4 out of 5
Apart from the Poulpeo cashback problem (6%!) which I was refused (very unpleasant), everything is perfect, the items are top quality and look good, and the delivery is super fast...
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Invité
Rating: 3 out of 5
Product is high quality and beautiful. Shipping time was too long.
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Response from Petit-Fernand
Thank you for choosing us! We are sorry to hear that the delivery took a long time. Can you please let us know by email how long the delivery took. LG, Ana
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Adeline
Rating: 4 out of 5
Wide choice of labels, colors, animals... To be seen over time for resistance.
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Invité
Rating: 2 out of 5
Very bad assistance. I didn't try the stickers because they arrived way after the due date so they didn't help.
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Response from Petit-Fernand
Good morning, we are sorry to hear that you are not satisfied with our services. If you have any concerns or questions, please do not hesitate to contact us at [email protected] Good day Alessio, Petit-Fernand
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Heike H.
Rating: 3 out of 5
Unfortunately, it doesn't hold in some garments and comes off again. The label is very nice.
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Response from Petit-Fernand
Dear Mrs. Hofmann. We are sorry to hear that your labels are peeling off - of course this should not happen! Can you please send us more details by e-mail so that we can find a solution for you. LG, Ana
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CP
Rating: 3 out of 5
Shipping definitely needs improvement
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Response from Petit-Fernand
Good morning, we are sorry to hear about this delay from the postal services. We hope you are satisfied with our products and remain available at [email protected] Good day Alessio, Petit-Fernand
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FOUTRIER10
Rating: 4 out of 5
Delighted with my purchase. Fast shipping, good value, easy to use. I would just like a little more choice in the colors of the drawings.
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Invité
Rating: 4 out of 5
Beautiful and colorful stickers. Delivery time a little long
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Gema Sutil Ortiz
Rating: 4 out of 5
I feel confident buying from a reputable company.
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Response from Petit-Fernand
Thank you very much ! Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Top item and shipped quickly but the DPD delivery company is really unprofessional, leaving a notice by SMS when they have not even passed, late delivery, politeness absent and on top of that it's borderline if they do not send us the package in the face. You don't have to change anything except your delivery service.
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Manja H.
Rating: 3 out of 5
Shipping took a long time and my request for 2 individual booklets was not honored. So I have to give away the booklet with my torn out pages. The stickers have also been of better quality in the past
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Response from Petit-Fernand
Dear Manja, Thank you for choosing us! We are sorry to hear that the delivery took a long time. We would like to find our more details to know if the post exceeded the litim we offer and offer you a new shipment with the separate brochure at our expense. LG, Ana
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Rachel
Rating: 4 out of 5
I ordered a personalized gourd for my little nephew which arrived with the stickers badly stuck on, full of defects. I made a complaint and they sent me back an identical gourd this time without defects and very quickly.
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Zoe
Rating: 3 out of 5
Stickers great. Usually ask and receive the two different names in separate wallets but was told this time that my order was too small. Disappointing.
Response from Petit-Fernand
Dear Zoe. Thank you for your comment. We really value your opinion and your loyalty! I understand that the labels might look nicer if they are all in separate booklets, however unnecessary paper packaging for 20 labels can have a bit impact on the environment. We wish to be more eco responsable on our side :) We will send you the booklet paper if this is so important for you !
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Laura
Rating: 4 out of 5
Satisfied The site is well designed, the choice is large, the color combinations are good.
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Christine H.
Rating: 4 out of 5
Customer service is very nice. My order did not arrive. It was sent again.
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Response from Petit-Fernand
Thank you for your review. We are always here to help you! Have a nice day. Elise, ItIsMine
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Indra H.
Rating: 3 out of 5
I ordered for 2 children. The stickers came together in a book. As they are each school enrolment gifts, I now have to separate the stickers out of the book for each child. With two different names, the stickers should come separately
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Response from Petit-Fernand
Dear Indra! We can understand your disappointment very well. The reason we have changed the packaging is that we want to be more environmentally friendly and reduce paper waste as the booklets will eventually end up in the bin. Please let us know if you would like to receive the booklet separately so that you can split the booklet you already have and create two separate booklets. LG, Ana
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