Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 811 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

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Yasmina
Rating: 4 out of 5
Easy to order and customize labels
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Denise
Rating: 4 out of 5
Good quality stickers but took a while to be delivered
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Invité
Rating: 3 out of 5
I've been ordering for several years, but this year I was super disappointed with the item labels. They were much thinner go on the pencil and glued harder. Disappointed this year. On the other hand, I have nothing to say about the clothing labels.
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Response from Petit-Fernand
Hello. We're sorry that you're not entirely satisfied with our labels. Indeed, the one-line labels for objects are not adapted to pencils and pens, the "minis" labels correspond better. Please do not hesitate to contact us directly at [email protected] so that we can advise you on our products! Have a nice day? Luce C-MonEtiquette
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Asia
Rating: 4 out of 5
Super nice, my son is thrilled ?
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Response from Petit-Fernand
Thank you very much for this great review. That's perfect that your son likes the labels. Have a nice day, Elise, EsIstMeins
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Mel M
Rating: 4 out of 5
Great labels, true to the model. Fun and easy to use. The only drawback is that you can't change the size of the personalized text on the kits.
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Response from Petit-Fernand
Hello, thank you for your message. Your suggestion has been taken into account and we'll be talking to the dedicated department! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Despite a delivery error, the problem was dealt with properly. Very pleasant person on the phone.
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Response from Petit-Fernand
Hello Mélanie, We are very sorry for this delivery error! We hope you enjoy your order! Have a nice week, Ophélie C-MonEtiquette
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Julia
Rating: 4 out of 5
Unfortunately, my first delivery was lost in the post. However, after I contacted esistmeins, I was immediately offered a new delivery at their expense or a refund of the price!
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Response from Petit-Fernand
We are very sorry that your first order was lost. But we are always here to help and are glad we could offer you a solution. Have a nice day, Elise, EsIstMeins
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Viviana S.
Rating: 4 out of 5
Great labels, easy to customize is very cute Cute bottles but a little difficult to use for small children
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Response from Petit-Fernand
Good morning Viviana, thank you for sharing your opinion. ?? We are currently working on a new baby water bottle model. See you soon on our website! ? Alessio, Petit-Fernand
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Maria
Rating: 4 out of 5
I love the labels from EsIstMeins. Easy ordering with a very large selection. Shipping just takes a little long. We waited about 7-10 days. Tracking would also be great.
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Response from Petit-Fernand
Hello Maria, thank you very much for your order and your review. With this order you had selected the delivery standard letter and unfortunately you cannot track your order. We do indeed offer the option to place an order with tracking. Please do not hesitate to contact us if you need help with an order. Have a nice day, Elise, EsIstMeins
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Jm
Rating: 3 out of 5
I still haven't received my order...so I can't rate the product They have replied quickly to resolve the issue
Response from Petit-Fernand
Hello Julia, I have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
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Maryse
Rating: 4 out of 5
Quality products and fast delivery
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Stéphanie
Rating: 4 out of 5
The site is very detailed, and we can see the results of the labels in real time. What's interesting is the choice of decals, colors and patterns. My daughter loved being able to create her own labels. The labels come in booklet form when we receive them. However, I was a little disappointed when it came to peeling off the labels. Some don't peel off properly. I think we need to improve this aspect. Otherwise, the labels stick well to the objects. Fast delivery. The price is right, with frequent discounts.
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Response from Petit-Fernand
Thank you very much for your comment and your remark about peeling off the labels! I'll pass it on to the dedicated department! Have a nice day? Luce C-MonEtiquette
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Sonja B.
Rating: 4 out of 5
Unfortunately, I never received the labels because the package was lost, however, they immediately credited me back the amount spent.
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Response from Petit-Fernand
Dear Sonja, We are sorry for this shipping anomaly by the postal service. ?? We thank you for your confidence. We hope to see you back on our site soon! ? Alessio, Petit-Fernand
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Marie
Rating: 4 out of 5
Good quality, lots of choice in customization. Too bad some designs are only available in packs.
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Response from Petit-Fernand
Hello, thank you for your suggestion about the illustrations. We'll take it into account and pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Products conform, diversity in the choice offered, received quickly, however remains a little expensive.
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Malikaj
Rating: 4 out of 5
My children's labels were all mixed up in the same notebook. Really impractical, I had to cut out the pages.
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Lempereur
Rating: 3 out of 5
Satisfied with the fast delivery and the self-adhesive labels are nice, but several of them stick to the backing and are therefore unusable.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Please do not hesitate to contact us at [email protected] with photos so that we can help you as best we can! We're here to help. Have a nice day? Luce C-MonEtiquette
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Annelise Henry
Rating: 4 out of 5
I learned about it on Facebook and I'm very happy with it. That's why I'm recommending it for the third time.
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Justine
Rating: 4 out of 5
Very satisfied with the order and the quality of the labels.
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Lucy C.
Rating: 4 out of 5
Excellent and efficient service - great product
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Gm
Rating: 4 out of 5
Easy to create
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Monique Q.
Rating: 2 out of 5
I have already ordered the second time and now I was unfortunately not satisfied at all because not a sticker has stuck to the pens only the lunch box sticker stuck. Very disappointing this time, unfortunately
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Response from Petit-Fernand
Hello Monique, We are very sorry that your labels are peeling off. We have sent you an email so that we can suggest a solution. We look forward to hearing from you. Have a nice day. Elise, EsIstMeins
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Marcela C.
Rating: 3 out of 5
I received another customer's product and my order was also sent to a different address. But fast replacement and free of charge!
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Response from Petit-Fernand
Hello Marcela, We are sorry that you received a different order than yours. We hope you like our labels. Have a nice day, Elise, EsIstMeins
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Sophie
Rating: 4 out of 5
Easy to design, make and ship. The stickers are great. My boy was initially happy to have a sheet of stickers as a gift and it's true that the idea is too cool. But in the end he was disappointed because they're images from "Miraculous" and for a boy that's not interesting. But that's a detail because it's not a problem with the object of my order, just a suggestion.
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Gagniere
Rating: 4 out of 5
This is my second purchase but this time I was a little disappointed. I had ordered labels with different names and patterns. I therefore expected to receive two notebooks and not just one. Not practical for giving to two different people.
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Response from Petit-Fernand
Hello and thank you for your feedback. Yes, as part of our environmental policy, we only send one booklet whenever possible. However, an exception can be made, just ask us via our contact form after placing your order! We're here to help you, have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Very clear site, very fast ordering and delivery
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Invité
Rating: 4 out of 5
Very good transaction
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Aurélie Bossis
Rating: 2 out of 5
Self-adhesive garment labels do not wash off.
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Response from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. It's not normal that they don't stand up to washing, so I'm going to contact you to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Oh top for marking my kids' school supplies
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Celine
Rating: 4 out of 5
Perfect??
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Miranda Pereira Sergio
Rating: 4 out of 5
I've been taken care of, delivered very quickly and I'm always satisfied. The only downside, hence the 4 stars, is the payment methods, not at all practical not being able to pay by credit card.
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Laetitia
Rating: 4 out of 5
High-quality labels, but slightly difficult to remove for use on object
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Elena A.
Rating: 2 out of 5
Wrong first and last names for both children
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Response from Petit-Fernand
Good morning Elena, we are sorry for this error on our part. We have contacted you to propose a solution, we hope you will be satisfied. Good day Alessio, Petit-Fernand
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Marion Caron
Rating: 4 out of 5
I'm used to ordering my daughter's labels from this site and I'm always delighted. The only downside is the price increase. Last year I got more labels for less, but now I'll probably have to recommend it during the year, which is a shame.
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Sophie Seydel
Rating: 4 out of 5
As far as labels are concerned, there's a wide choice and you can really do what you want. The children's bottles are top-notch and I love the stopper system. As for the adult bottles, I find that there's less image. I've found mine and it's essential.
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Rousse
Rating: 3 out of 5
The choice of labels was easy, and the order was dispatched and received very quickly. On the other hand, I found the labels a little too large for my intended use: sticking them on my daughter's clothes. They take up too much space to write a first name. I also realize that some of them don't stick well. Probably my fault... But I had done everything as indicated and they seemed to stick perfectly. Except that in the first wash, many of them came off by themselves.
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Response from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. I'll be in touch to discuss how we can help. We're here to help. Have a nice day? Luce C-MonEtiquette
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Naira
Rating: 4 out of 5
I have used other years and I am happy with the product.
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Angelina Mantovani
Rating: 3 out of 5
Product very well made, fast shipping, nice personalization :) but none of my 3 year old's clothing labels are big enough to stick on... and my son is often disturbed by the clothing information labels so I often have to cut them off. Too bad the labels don't stick directly onto the garment, I hadn't paid attention to this important detail.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. We've taken note of your comment about the size of the labels and will pass it on to the relevant department. Have a nice day? Luce C-MonEtiquette
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Pauline Vigouroux
Rating: 4 out of 5
Great products, great customer service. Fast delivery. I just have a problem with the last two bottles: the colored caps don't close properly compared to the black caps on my grandfather's first bottle, so the bags are full of water.
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Laétitia
Rating: 4 out of 5
Every year I order back-to-school labels. The site is very well designed, my daughter chooses the background and the writing herself, and you can see the result immediately, so I'm never disappointed. It's just a shame that from one year to the next the password is reset as if you were a new customer...
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