Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 811 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

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Sig.ra L.
Rating: 3 out of 5
Having to make more little gifts, receiving one booklet with labels with different names was not helpful. The quality is good. Thank you
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Response from Petit-Fernand
Good morning, We are sorry if your order does not fully meet your expectations. I can confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
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Invité
Rating: 2 out of 5
Order well placed but very disappointed that just after my order it passed an offer at -20% that I could not benefit.
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Response from Petit-Fernand
Hello. We're sorry you weren't able to take advantage of this week's discount. We do it regularly, though, so don't worry! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Order correct and on time
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Response from Petit-Fernand
Good morning, thank you very much for sharing your opinion.? We hope to see you again soon! ?? Good day Alessio, Petit-Fernand
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Mme Aldine Da Silva
Rating: 4 out of 5
Speed of receipt. The labels looked just like they did on my screen. And we had enough labels to mark everything... Reasonable price. Nothing to complain about.
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Invité
Rating: 3 out of 5
The shipping time was not met. The labels for marking items are smaller than what I ordered.
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Response from Petit-Fernand
Good morning Melanie, We have just sent you an email to help you. Hello, Camille Petit-Fernand
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Emilie
Rating: 2 out of 5
Order not received. However, efficient and friendly customer service. My order was returned at no extra cost
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Response from Petit-Fernand
Hello, we are delighted to have been able to help you! Thank you for your understanding regarding this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
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Flora
Rating: 3 out of 5
As much as I would have given them 5 stars with last year's labels, I'm a bit disappointed here. I washed clothes that had been labeled several days before, and the labels came off and stuck elsewhere, on other clothes. It did it for 2 labels, I hope the others will hold.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. I will contact you this morning to better understand the problem and propose solutions. We're here to help. Have a nice day? Luce C-MonEtiquette
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Bárbara
Rating: 4 out of 5
I want to comment that the order finally came to me the last day that you indicated that I could get it to the post office, almost 12 days after the order was placed. I thought it was not going to arrive and that is why I contacted you. I was very reassured by your prompt response and you told me that if it did not arrive you would find a solution. Thank you for your attention.
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Response from Petit-Fernand
Good morning Barbara, Thank you very much for your message. We are sorry to hear that the post office took so long to deliver your order. We are here to help you ! Good morning, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
ease of consultation and choice
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Camille Flautre
Rating: 4 out of 5
Great labels! However, for an order involving several children, it would be more practical to make a booklet for each child. In our order, the labels for 3 children were mixed up in 2 booklets, which wasn't very practical.
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Katrin S.
Rating: 4 out of 5
Super easy order, shipping confirmation unfortunately not up to date and not easy to track. Otherwise everything was ok.
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Response from Petit-Fernand
Thank you for your review. We are sorry that the postal service is taking a while to deliver your order. However, we hope you like the labels. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Parcel received quickly I took stickers and Thermocollante, for my daughter's clothes. I haven't tried them yet, I'm waiting for the new school year. But it looks like good quality. I've seen practically nothing but good reviews, which is what convinced me, and it's not expensive at all.
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Sam
Rating: 4 out of 5
Good experience because it was not difficult for me to consult, choose and order the labels for my children. When I had a payment problem, I contacted your services and they were very reactive, which is very much appreciated.
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Sonsoles
Rating: 4 out of 5
I have not received my order. It's been a few weeks since it should have arrived and I haven't heard anything about it.... I have tried to contact you but I don't see how to do it :( - I repeat my opinion. The order did not arrive but they contacted me. They sent me the same order again without paying again and this time it did arrive. The customer service, very good.
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Response from Petit-Fernand
Good afternoon Sonsoles, We will contact you this afternoon to help you. Best regards, Camille
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Alexandra Roger
Rating: 4 out of 5
First order made C-monetiquette. Fast delivery and before the estimated time. It arrives in a booklet with the sections clearly separated, which is very practical and avoids losing any. The labels seem to be of good quality, to be seen over time. The only downside, which is more of a recommendation, is the need for foot labels that distinguish between left and right feet, which are not available in the kindergarten pack I bought.
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Antonia P.
Rating: 4 out of 5
More orders placed is always all positive! Wide choice of customization, bright colors and reliability in order handling.
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Response from Petit-Fernand
Good morning Antonia, we are glad you are satisfied with our products.?? We hope to see you back on our site soon!? Alessio, Petit-Fernand
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Juliane L.
Rating: 3 out of 5
Relatively fast delivery, but it's a real bummer when you order 2 different names, which are then stapled together in a colorful mess and you have to painstakingly take everything apart. If they were both gifts, then only one could receive the stickers and one the "cover sheet". There's definitely room for improvement...
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Response from Petit-Fernand
Hello Juliane, thank you for your review. We send the labels for ecological reasons together in a booklet. We will write you an email to suggest a solution. But we hope you like the labels. Have a nice day. Elise, EsIstMeins Team
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Virginie Guegan Pouhaer
Rating: 4 out of 5
Lots of choice, fast shipping and matching the order on the website.
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Fede
Rating: 4 out of 5
I had problems with my order and asked for clarification via email. They responded right away and sent the product back to me free of charge. Honest is not for everyone!
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Response from Petit-Fernand
Dear Federica, we thank you for sharing your experience.? See you soon and have a nice day!?! Alessio, Petit-Fernand
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Svenja
Rating: 4 out of 5
I have ordered from you several times and have always been satisfied with how well your stickers stick to everything. Whether clothing or objects, it does what it promises. Really great.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Easy to stick and practical for a first school year. Wide choice of label designs.
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Cristina
Rating: 4 out of 5
The labels are very good, useful and of good quality. The transport maybe a little slow but good, all correct.
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Response from Petit-Fernand
Hello Cristina, Thank you very much for your message? Camille Petit-Fernand
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Mehrak R.
Rating: 3 out of 5
Shipping has taken 10 days for every order so far.
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Response from Petit-Fernand
Hello, we are sorry that the postal service is taking a while to deliver your order. But we hope you like your order. Have a nice day, Elise, EsIstMeins
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Laura
Rating: 4 out of 5
Order received with labels that were not ours, so for the 1st time I checked my order. We usually get one booklet per child, so by first name, but here it's all in the same booklet. I didn't like that as far as organization was concerned. This is the 1st time in 6 years that I've ordered.
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Leila
Rating: 4 out of 5
Quick receipt of the product . Very good label and practical for clothes and even the suitcase . Because my child was traveling and it was cool.
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Barbara Martial
Rating: 4 out of 5
The quality of the labels and the speed of delivery are always top-notch, but I'm a bit disappointed by the bonus stickers! On previous occasions, they were much nicer!
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Marie-France &Nbsp;
Rating: 3 out of 5
Hello, the labels are a bit large for pencils and small materials.
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Response from Petit-Fernand
Hello and thank you for your feedback. One-line labels are not made to be put on pencils! The "mini" size labels are what you need for pens. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Quick and easy
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Invité
Rating: 3 out of 5
Original gift but poor presentation
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Response from Petit-Fernand
Hello, thank you for your comment. We've forwarded it to the development department! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast order!!! Fast delivery
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Jennifer Simon
Rating: 3 out of 5
I've been ordering your labels for years, but lately I've noticed that the quality isn't as good. They come off the markers. Which is a shame, because that's the main use I have for them. I have to add sticky paper around the labels to hold them in place...
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Response from Petit-Fernand
Hello, thank you for your feedback. It's true that the labels you ordered are not suitable for pens and pencils. The "mini" size labels are the most suitable! We can be reached at [email protected] for more information about our products. Have a nice day? Luce C-MonEtiquette
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Maria
Rating: 4 out of 5
The pack is a very good offer, great service. My only comment is that I find that some of the label pages aren't filled in properly, which means a lot of paper is wasted, knowing that printing more labels in the empty spaces doesn't cost any more.
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Muriel
Rating: 4 out of 5
I found the labels very nice, and the little bags too....
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Evelyn Rousseau
Rating: 4 out of 5
Very pleased
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Manon De Greef
Rating: 4 out of 5
The product corresponds perfectly to what is visible on the site. I've been ordering for 3 years and I'm always satisfied.
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Response from Petit-Fernand
Thank you so much for this great comment! Have a nice day? The C-MonEtiquette team
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Sophie
Rating: 4 out of 5
The company is serious (warns of delivery delays when they occur) and ethical.
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Invité
Rating: 4 out of 5
Delighted with this experience, simple, fast and inexpensive, I recommend ++.
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Lucie Goffioul
Rating: 4 out of 5
I've been ordering labels from you since 2014 and everything has always gone very well. This year, I'm just a little disappointed with one of the models from my last order because the font is really very very small, you can't see it well with the patterns. I'll choose another one for future orders. All the labels stick very well, there's a wide choice of patterns, colors etc.. I once received an isothermal gourd with a cap that didn't work. I just e-mailed them and they sent me a new one. I really recommend this site.
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Response from Petit-Fernand
Hello, thank you for this message. We have taken into account your comment about the font size, and we thank you for your feedback on this issue. We also thank you for all the kind comments you make about us! Have a nice day? The C-MonEtiquette team
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Melanie Copigneaux
Rating: 4 out of 5
Perfect label. Great canvas bag. My daughter loved it. Happily away at camp
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Audrey
Rating: 2 out of 5
I have not yet received my order
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Response from Petit-Fernand
Hello, we are sorry that the postal services have not yet sent your order, I have just contacted you by email to inform you of your delivery deadline! We're here to help. The C-MonEtiquette team