Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Always happy a nice choice to personalize the labels
Translated reviews
Response from Petit-Fernand
Dear Marie-Jo, we warmly thank you for your positive review and your flattering comments regarding our selection of labels. We are delighted to know that you appreciate the customization and we hope to continue to satisfy you with our products. Do not hesitate to come back to us for any request or suggestion!
L
Laura E.
Rating: 3 out of 5
following a purchase from 05/12/2025
The iron-on labels peel off directly
Translated reviews
Response from Petit-Fernand
Hello Laura,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our iron-on labels. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you directly so that we can find a solution together.
Have a nice day,
Camille C-MonEtiquette
A
Anne J.
Rating: 3 out of 5
following a purchase from 05/12/2025
I thought the labels were made of fabric
Translated reviews
Response from Petit-Fernand
Hello Anne,
Thank you for taking the time to leave your feedback. We are sorry to hear that our products did not meet your expectations in terms of materials. We offer a variety of labels, but fabric labels are indeed not part of that range.
Your feedback is valuable!
Have a nice day,
Camille C-MonEtiquette
D
Dominique B.
Rating: 4 out of 5
following a purchase from 01/12/2025
I thought I would receive iron-on labels, but they are just adhesive. I may have misread or mischecked the choice, but it didn't seem very clear to me. It's for my mother's clothes as she is going into a nursing home, and I'm afraid they won't hold up in the wash.
Translated reviews
Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback, and we apologize for the confusion regarding the type of labels. Please know that our adhesive labels are designed to withstand multiple machine washes, but we understand your concerns. Don't hesitate to contact us if you have any other questions or if you would like more details about our products.
Have a nice day,
Camille C-MonEtiquette
A
Aurore V.
Rating: 4 out of 5
following a purchase from 01/12/2025
The designs are very beautiful and the quality is there. A small downside on the water bottles where the designs did not last a year, but it seems to me that the "gluing" technique is different on the last ones purchased.
Translated reviews
M
Mireille O.
Rating: 4 out of 5
following a purchase from 01/12/2025
Great as usual !!!
Translated reviews
A
Aurelien P.
Rating: 3 out of 5
following a purchase from 30/11/2025
Sticker on the box poorly stuck. Moreover, we did not think it was directly printed on the box lid, and not on a sticker then applied to the lid. A bit disappointed.
Translated reviews
Response from Petit-Fernand
Hello Aurélien,
Thank you for taking the time to share your feedback. We are sorry to learn that the sticker on the box did not meet your expectations and that the presentation did not match your expectations.
As specified on our site, the customization of our boxes is indeed done by a sticker that allows you to change the customization without changing the product as a whole. To assist you with your order, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
S
Sarah S.
Rating: 4 out of 5
following a purchase from 30/11/2025
Could be a little bigger for the labels that are not iron-on
Translated reviews
R
Roxane F.
Rating: 3 out of 5
following a purchase from 29/11/2025
Pretty labels but came off after 3 washes.... too bad
Translated reviews
Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback on our labels. We are sorry to hear that they did not hold up after several washes and we take your comments into consideration to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
A
Alex S.
Rating: 2 out of 5
following a purchase from 16/11/2025
First wash and the sticker has come out. Good for pencil cases or shoes
Response from Petit-Fernand
Hello Alex,
Thank you for your feedback. We're sorry to hear that your sticker didn't meet your expectations. We appreciate your comments and will take them into consideration to improve our products. If you have any further concerns, please feel free to reach out to us.
Best regards,
Giulia Petit-Fernand
N
Nelly B.
Rating: 4 out of 5
following a purchase from 26/11/2025
In accordance with my request. Delivered quickly. The best review will be from my little girls to whom I am giving the kits for Christmas....
Translated reviews
C
Christelle M.
Rating: 2 out of 5
following a purchase from 25/11/2025
The labels do not hold enough......
Translated reviews
Response from Petit-Fernand
Hello Christelle,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and helps us improve our products. Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
C
Cathy S.
Rating: 4 out of 5
following a purchase from 23/11/2025
Package received quickly and in good condition
Translated reviews
V
Véronique B.
Rating: 3 out of 5
following a purchase from 24/11/2025
Labels received without the sulfur paper
Translated reviews
Response from Petit-Fernand
Hello Véronique,
Thank you for taking the time to leave a review. We are sorry to hear that you did not receive the sulfur paper with your labels. Your feedback is valuable and we will check this point to improve our services. We have just sent you an email :)
Have a nice day,
Camille C-MonEtiquette
R
Rachel T.
Rating: 3 out of 5
following a purchase from 24/11/2025
The order arrived quickly but some labels get damaged when ironing
Translated reviews
Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We are glad that your order arrived quickly. We are sorry to hear that some labels got damaged during ironing. Your feedback is valuable!
We invite you to contact us so we can assist you :)
Have a nice day,
Camille C-MonEtiquette
L
Laura L.
Rating: 2 out of 5
following a purchase from 31/10/2025
The labels came off after washing
Translated reviews
Response from Petit-Fernand
Hello Laura,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our labels. Your satisfaction is our priority, and we are constantly working to improve the quality of our products. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
P
Philippe C.
Rating: 4 out of 5
following a purchase from 21/11/2025
Labels always conforming to our design choice made on the brand's website. Delivery is very fast and the ease of use of the labels is also great. I highly recommend!
Translated reviews
L
Lydie E.
Rating: 3 out of 5
following a purchase from 18/11/2025
Hello, I am satisfied with the personalized snack box but disappointed with the small personalized blue silicone cup because the name and the design engraved on the cup have no color and are therefore almost invisible: it's a shame!
Translated reviews
Response from Petit-Fernand
Hello Lydie,
Thank you for your feedback. We are delighted that you are satisfied with the personalized snack box, but we are sorry to learn that the blue cup does not meet your expectations in terms of visibility. Your comment is valuable to us and we will study it to improve our products.
Have a nice day,
Camille C-MonEtiquette
S
Sophie G.
Rating: 2 out of 5
following a purchase from 18/11/2025
My package never arrived but the customer service is very responsive and the refund is made instantly
Translated reviews
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are pleased to hear that our customer service was able to respond quickly to your request. We sincerely regret that your package was not delivered as expected. Please feel free to reach out to us for any other questions.
Have a nice day,
Camille C-MonEtiquette
N
Nicole L.
Rating: 4 out of 5
following a purchase from 15/11/2025
Very happy with the result Label seen at my granddaughter's I highly recommend these labels
Translated reviews
V
Veronique D.
Rating: 3 out of 5
following a purchase from 13/11/2025
Very practical for marking light-colored clothing only
Translated reviews
Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback regarding your order. We are delighted that you find our product practical for light-colored clothing, and we take note of your comment to improve our offer. Please feel free to share your suggestions on other types of textiles, we would be happy to hear from you.
Have a nice day,
Camille C-MonEtiquette
S
Sabine A.
Rating: 4 out of 5
following a purchase from 03/11/2025
Fast delivery, too bad that you can no longer choose white text on a light blue background, it used to be possible, a better selection of characters would be nice
Translated reviews
Y
Yahiaoui N.
Rating: 4 out of 5
following a purchase from 13/11/2025
Fast service, nice label, for now I don't know if it holds up in the wash.
Translated reviews
N
Nadine G.
Rating: 2 out of 5
following a purchase from 12/11/2025
Not much exact product description... which is not suitable for my specific needs
Translated reviews
Response from Petit-Fernand
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we will work on improving the descriptions to better help our customers find what they need.
Have a nice day,
Camille C-MonEtiquette
M
Melany L.
Rating: 3 out of 5
following a purchase from 11/11/2025
Pretty water bottle but I didn't think there were labels stuck on it
Translated reviews
Response from Petit-Fernand
Hello Melany,
Thank you for taking the time to leave us your feedback.
I want to reassure you that the personalization of our water bottles is not a label that we stick on but rather a print directly on your product.
Our customer service remains available to answer your questions if needed.
Have a nice day,
Camille C-MonEtiquette
A
Aline A.
Rating: 4 out of 5
following a purchase from 11/11/2025
Colorful and functional
Translated reviews
M
Maurice Albert A.
Rating: 4 out of 5
following a purchase from 09/11/2025
good product
Translated reviews
A
Anais M.
Rating: 4 out of 5
following a purchase from 04/11/2025
labels conforming to the order, I haven't had the time to add them to the clothes yet but the format is ideal
Translated reviews
D
Delphine B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Never a problem
Translated reviews
A
Amélie S.
Rating: 3 out of 5
following a purchase from 09/11/2025
Unfortunately, this is not your responsibility but the labels arrived all wet in my mailbox
Translated reviews
Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your labels arrived in this condition, and we will forward your feedback to the relevant services to improve our shipping process.
We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
N
Nimaman M.
Rating: 4 out of 5
following a purchase from 08/11/2025
Super
Translated reviews
E
Emilie B.
Rating: 2 out of 5
following a purchase from 07/11/2025
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
Translated reviews
Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
D
Delphine V.
Rating: 4 out of 5
following a purchase from 05/11/2025
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
Translated reviews
F
Ferrara S.
Rating: 4 out of 5
following a purchase from 26/10/2025
Everything perfect except for a bit long delivery times.
Translated reviews
B
Berthelin I.
Rating: 4 out of 5
following a purchase from 05/11/2025
The shipping is very long
Translated reviews
D
Dominique G.
Rating: 2 out of 5
following a purchase from 04/11/2025
The chosen illustration is barely visible on the labels…
Translated reviews
Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback. We are sorry to learn that the illustration on your labels does not meet your expectations. Your opinion is valuable and we take it into account to improve our products.
Have a nice day,
Camille C-MonEtiquette
L
Lucille B.
Rating: 4 out of 5
following a purchase from 04/11/2025
Good
Translated reviews
I
Isabelle C.
Rating: 4 out of 5
following a purchase from 03/11/2025
Super
Translated reviews
L
Laura C.
Rating: 3 out of 5
following a purchase from 03/11/2025
Hello, I took a water bottle with a flower logo, I am a bit disappointed with the color, but happy with the cups. Best regards
Translated reviews
Response from Petit-Fernand
Hello Laura,
Thank you for your feedback and your comments regarding the water bottle and the cups. We are sorry to hear that the color does not meet your expectations. Your satisfaction is important to us, and we take your comments into account to improve our products. Please feel free to contact us for any other suggestions.
Have a nice day,
Camille C-MonEtiquette
J
Joséphine D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Great! The font size is a bit too large on the one-line heat transfer label.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 