The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The products are great. The processing is also very good. What is annoying, however, is the pressure to leave a review. It's annoying!
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Response from Petit-Fernand
Hello and thank you for your order with us! The rating was not mandatory, if you want you can remove it :) LG, Ana
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Baerbel H.
Rating: 3 out of 5
It was not clear in the advertisement that the goods come from France and therefore the postal delivery time is quite long.
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Response from Petit-Fernand
Thank you for your feedback. We are indeed producing the labels in France with the different shipping options. For the standard delivery that you choose, it should be 2-8 working days. We are sorry if it was too long to wait.
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LM
Rating: 4 out of 5
Nice! Fast- in previous order you could choose individual symbols per row of stickers- now only 1 symbol for all?! Therefore 1 star less
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la fille internaute
Rating: 3 out of 5
Nice, high-quality iron-on and self-adhesive labels, although I think we used to have more choice in fonts, colors and emojis.
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Response from Petit-Fernand
Hello Sophie, thank you very much for your feedback. I've just contacted you by email to discuss and find out more about your request. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
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Rosanne
Rating: 4 out of 5
Impeccable toiletry bag, large and with a quality zipper. I also ordered self-adhesive labels: very pretty, seem to hold well, but a bit small I think. The kids are delighted!
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Nina
Rating: 2 out of 5
Very long waiting time, never happened to us before. Ordered the goods on 29.04.3023, transferred the money on 05.05.2023, the goods were sent on 10.05.2023 (3-10 working days) and I still haven't received the goods today (31.05.2023). This doesn't make me all that happy.
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Response from Petit-Fernand
Good morning, we are sorry if the delivery took longer this time :( We have not changed anything on our part. Have you received the goods in time? I will send you an e-mail shortly
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Marie T
Rating: 3 out of 5
The labels were difficult to remove from the backing. After complaint + photos, the product was replaced and reshipped free of charge. That's all very well, but I didn't get the correct labels until 10 days later, which made it difficult for me to put them on the garments they were intended for.
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Response from Petit-Fernand
Hello Marie, we apologize for this cutting anomaly. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 3 out of 5
Good day, I placed an order 4 years ago and I liked the labels, I ordered them again but, they did not arrive. I am waiting to receive them again free of charge, therefore, I cannot give my opinion yet. Regards.
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Response from Petit-Fernand
Hi Luz, let us know as soon as you receive them :) Regards, Sandra Petit-Fernand
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Coraline Le bot
Rating: 4 out of 5
I didn't know that you had to turn to open it, so my son can't do it.
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DT
Rating: 3 out of 5
the labels are easy to stick on and of good quality (I haven't washed the clothes yet), but a little difficult to peel off the display plate because the pre-cutting of the labels isn't quite right.
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Response from Petit-Fernand
Hello Diane, we have just contacted you by email to help you :) Have a nice day, Sandra C-MonEtiquette
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Client
Rating: 4 out of 5
Fast and efficient. The labels are attractive and easy to read.
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Tosca
Rating: 4 out of 5
Quality labels, which I have been ordering for a while now and have never been disappointed. Very fast delivery in a few days. I'm taking off one star because the designs and backgrounds have never been renewed since I started ordering, although they could be (strawberry, sunshine, lavender, more animals like a toucan, funny fish...).
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Invité
Rating: 3 out of 5
I made two successive orders because the interface was not clear. Apart from that, the products met my expectations.
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Response from Petit-Fernand
We are surprised by your opinion because we send a confirmation email for each order. Very nice day, and thank you for your trust. Sandra C-MonEtiquette
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Estelle K
Rating: 4 out of 5
Beautiful, practical labels. However, the stapling of the booklets mixes the 2 children: I would have preferred to have a complete booklet for one and a complete booklet for the other.
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Iza
Rating: 4 out of 5
I had already ordered from the paravent so I was already familiar with the concept, but I have to admit that the last labels I bought had a defect: they were badly precut and therefore tore in places.
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Sara I.
Rating: 4 out of 5
Beautiful labels
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natacha nikolic
Rating: 4 out of 5
Very good site. Fast delivery, good quality product. Only negative point. Impossible for my 2 and a half year old daughter to open the gourd by herself, so she won't be able to use it straight away, which is a shame.
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Invité
Rating: 4 out of 5
The labels fit perfectly and the delivery time was shorter than before! Great!
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cliente
Rating: 4 out of 5
Beautiful labels. The only downside is the slightly long reception time.
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B.K.
Rating: 3 out of 5
I had ordered a set as a gift and various things for myself. I was very surprised when the order arrived and was completely mixed up. Some sheets from the set were completely loose. I now have to unravel the two booklets, sort everything and re-staple so that the things that belong together are together. A lot of fiddling and time that I would have liked to have saved myself. Shipping also took quite a long time. Fortunately, the quality of the labels is good.
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Response from Petit-Fernand
Hello, we are very sorry and it should not have been :( I will send you a private message right away so that we can find a solution. Have a nice day! Matilda
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michele
Rating: 4 out of 5
Very well explained site, it doesn't take long to personalize your label. Received very quickly in a small booklet, with little gomettes for my son as a bonus?
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Lala
Rating: 4 out of 5
The labels are beautifully illustrated and of good quality! My little one and I are delighted
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cagodaille37
Rating: 4 out of 5
Meticulous workmanship. Quick delivery. Well
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Lo
Rating: 3 out of 5
It wasn't the first time I'd ordered from the site. The order itself was done very quickly but the shipping took much longer than usual, much to my surprise. The tracking was not very clear this time. Otherwise very nice site to make labels.
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Response from Petit-Fernand
Hello Laure, we're sorry for the delay in your order. Indeed, sometimes the delivery with the Post office can be longer. Thank you for your confidence. See you soon :) Sandra C-MonEtiquette
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Ana
Rating: 4 out of 5
It is the second purchase and I am very satisfied, my daughters are delighted with the labels, I value positively the shipping by regular mail to your home.
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Martina S.
Rating: 4 out of 5
Beautiful, useful labels. I prefer the self-adhesive ones over the ones that stretch.
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Marie Christine Jarry
Rating: 4 out of 5
Top customer service despite site bug
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Guest
Rating: 3 out of 5
Fast delivery. Iron-on labels very pretty, but very difficult to remove from their backing.
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Response from Petit-Fernand
Hello Vanessa, we have just contacted us by email about your order. We are very sorry for this quality anomaly. Have a nice day, Sandra C-MonEtiquette
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Magalie Gaitée
Rating: 4 out of 5
The site is fun, the prices are right, the choice of colors and fonts could be wider, but what it offers is already sufficient. I like the combination of colors and patterns. I bought the pack with iron-on clothing labels last year, and nothing has moved. The clothing stickers are practical for just one occasion, but should come off in about ten washes, in my opinion. The shoe labels are also holding up very well, and the item labels are perfect. Frankly, I'm very happy with my purchase, and I didn't hesitate for a second to place another order for my son's new clothes.
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Invité
Rating: 4 out of 5
Beautiful, colorful and durable labels. Various themes to suit every taste. Recommendation.
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Invité
Rating: 2 out of 5
The stickers come off easily after 2-3 washes. I have already found one in the machine.
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Response from Petit-Fernand
We are very sorry to hear this. This should not happen if all instructions have been followed. We would like to find out more details and email you with a solution. We look forward to your reply! MFG, Ana
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Katrin
Rating: 4 out of 5
The service was good
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Daniela
Rating: 4 out of 5
Purchased thermoadhesive clothing labels found to be wash resistant and the colors very vibrant could be helpful if they were also available in other sizes
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Client
Rating: 4 out of 5
Labels received very quickly Nickel for the moment after 1st wash To be seen over time...
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Mme Houzelle
Rating: 2 out of 5
Two orders placed a week apart and both arrived at the same time. Because there was a problem when paying for the first order. Mail sent to customer support, who didn't get back to me. As a result, the labels arrived and my son had already left on his school trip.
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Response from Petit-Fernand
Hello Pauline, we're sorry to read your message. We apologize for the technical problem. Have a nice day, Sandra C-MonEtiquette
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crist
Rating: 4 out of 5
Quick and easy?
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Hannah
Rating: 4 out of 5
Lovey product and service. Delivery took a while and a little more expensive than others on the market. Time will tell if they last longer than competitors
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Anne HERMANN
Rating: 4 out of 5
I am delighted with the speed with which I received my labels. Unfortunately, I'm a bit disappointed because they don't stick to my clothes. After 3 days, the ones on my slippers had come off. Same on clothes, but great on objects.
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Typhaine Gimbert
Rating: 2 out of 5
Very long delivery times
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Response from Petit-Fernand
Hello Typhaine, we hope that despite the postal delay you have received your order. Have a nice day, Sandra C-MonEtiquette
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TT
Rating: 3 out of 5
Quite pleased with my order but the coloured water bottle stoppers seem to be more fragile and broke after the 1st use.
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Response from Petit-Fernand
Hi Talline, we're really sorry about this quality anomaly. We've just left you a voicemail to help you replace it. Have a nice day, Sandra C-MonEtiquette
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