The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Received the parcel too long, ordered a week in advance for my son's school trip, I couldn't use the labels on his clothes because I received them too late.
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Response from Petit-Fernand
Hello Vanessa, thank you again for your availability by phone. See you soon. Sandra C-MonEtiquette
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Invité
Rating: 3 out of 5
The pictures are nice and the shipping is very fast but I'm disappointed because the labels don't fit on the clothes.
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Response from Petit-Fernand
Hello Stéphanie, we've just left you a voicemail to help you. It's not normal for labels to come off. Have a nice day, Sandra C-MonEtiquette
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Laura B.
Rating: 4 out of 5
On the order it would be better to have the date written with the promise of delivery
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Alexia/Greg
Rating: 3 out of 5
I never received my order. A second one will be gone since 1 week tomorrow I hope it will arrive and I will modify my opinion. The customer service was very understanding but I hope to receive my order because you have debited me and I still have not received my purchase.
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Response from Petit-Fernand
We tried to contact you by phone to know if you received the order :) See you soon Alexia, Sandra C-MonEtiquette
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Jasmin
Rating: 4 out of 5
Great designs, fast delivery, stickers stick well to clothes, lunch box etc. The clothes stickers don't stick to shoes, so you have to order extra ones for shoes. Dishwasher, washing machine and tumble dryer safe!
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Response from Petit-Fernand
Dear Jasmin! Thank you for your purchase from us and for this positive review! Please make sure to follow the instructions on each individual label, otherwise they may peel off if used incorrectly.
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Sarah A.
Rating: 4 out of 5
It was quick and the choices were nice.
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Jennifer F.
Rating: 4 out of 5
Shipping took quite a long time (1 week), but the stickers look great.
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yolanda
Rating: 4 out of 5
Good product at a good price, the only problem is that it took a long time to arrive.
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Giovanna M.
Rating: 4 out of 5
Great personalized labels for my baby girl's baby clothes, especially the adhesive ones. I had a little trouble with some thermo adhesive labels I bought as a backup the glue had worn off.
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CECILE NEUBERT
Rating: 4 out of 5
Nice, high-quality labels, but they peel off a little too easily by hand for clothing (and object) stickers. Some of the decal fonts are really shabby (such as laperçu). Customer service contact with "off the mark" response
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ANNE-SOPHIE
Rating: 3 out of 5
I've been ordering for my children for school and home (mainly labels). The idea is beautiful and clever. The downside is that the last time I ordered I had a 20% discount that I didn't take advantage of. Have a nice day!
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Response from Petit-Fernand
Hello Anne-Sophie, we're sorry to hear that you were unable to redeem your discount. We have sent you a message to find a solution. Have a nice day Alessio, C-MonEtiquette
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Anna A.
Rating: 3 out of 5
Very slow service
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Response from Petit-Fernand
Good morning Anna, we are sorry to hear about this delay from the postal serizio. We hope you enjoy your order and remain available for any questions you may have [email protected] Good day Alessio, Petit-Fernand
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Mélanie
Rating: 4 out of 5
The labels arrived quickly and are of good quality.
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Océane OLLIVIER
Rating: 4 out of 5
Fast turnaround and very attractive product prices.
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Invité
Rating: 3 out of 5
The stickers are beautiful and come with a gift detail at the end of each booklet that we loved but I do not give more stars because I ordered for two different children and came badly bound, mixed, and not a whole booklet for each child. A bit of a disaster for the price, I don't know if I will repeat.
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Response from Petit-Fernand
Hi Yolanda, we are sorry to hear that you received the mixed up labels. We have just sent you an email to help you. Have a nice day, Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
This time the stickers are not so easy to remove from the pad. Too bad
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David
Rating: 4 out of 5
A good choice and delivered on time
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Invité
Rating: 2 out of 5
The labels didn't arrive on time. I had to find another solution (Amazon, ordered on Saturday and received on Sunday) to label my son's things before he left. This is due to an inconsistency in the display of delivery times on your site. When choosing the delivery method on the site, before paying for the order, the delivery time indicated by green letter is 2-4 days. Once the order has been paid for, the site indicates a delivery time of 3 to 10 days. I would have chosen chronopost if I'd known beforehand that it could take 10 days! I'm very disappointed.
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Response from Petit-Fernand
Hello Laura, sorry again for the misunderstanding about the delivery. Thank you for your availability by phone. Have a nice day, Sandra C-MonEtiquette
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Clérenne Nicolas
Rating: 4 out of 5
Very good but very long delivery. Usually I received the envelope within 2 days after my order. This time, 8 days after my order, I received a torn envelope. It would be wise to send in thicker boxes or envelopes.
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cécile P. Soisy
Rating: 4 out of 5
please bear in mind that lead times are 2 days after creation, so allow 4-5 days after payment. labels are impeccable and hold up very well to washing.
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Lisa
Rating: 4 out of 5
The clothing and item stickers have been great, we ended up ordering a second lot when our daughter went up clothes size. The item stickers have lasted on dummies for a couple of months so far, going through being washed and sterilised. However, the iron on name tags came off really easily. We may have not read the instructions properly, but they only lasted a few washes.
Response from Petit-Fernand
Dear Lisa, thank you for being our customer:) Even if the instructions has not been followed correctly, you can still iron over the iron-on labels to make sure that the glue has melted and the labels will be permanent!
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Co
Rating: 4 out of 5
Easy, inexpensive and useful
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Stéphanie g
Rating: 2 out of 5
I am always satisfied with the labels. However, I was surprised not to automatically benefit from the offer that was advertised on the site for my spontaneous order.
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Response from Petit-Fernand
Hello Stéphanie, we're very surprised by your message. For a promo code to be applied, it must be entered manually in the space provided. Please contact us by phone or email if necessary. Have a nice day, Sandra C-MonEtiquette
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ELENA TERUEL PRESTON
Rating: 4 out of 5
I did not receive the order, but they have sent me another one free of charge. The problem was with the post office. I hope to receive it soon
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Response from Petit-Fernand
Good morning Elena, we apologize for this logistical incident with the post office. We have sent you an email to help you. Have a nice day. Sandra Petit-Fernand
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FM
Rating: 4 out of 5
Bonjour je viens donner mon avis car ça fait longtemps que je suis sur ce site et que je commande pas mal d'étiquettes pour mon premier fils maintenant que j'ai un deuxième fils j'ai commandé ils ont fait un nouveau système en fait de carnet qui est pratique mais malheureusement le carnet que j'ai reçu tout a été mélangé avec les deux prénoms de mes enfants voilà mais c'est quand même une très très bonne idée
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Gaby
Rating: 4 out of 5
Order arrived very quickly and in notebook format, quite easy to use (easier if the sheets of the notebook detached more easily) because I had ordered very small labels to put on tubes of wedding bubbles.
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Isabelle Goblet
Rating: 4 out of 5
The labels are very pretty and seem (very recent purchase) to hold well. The printing is of very good quality, the presentation practical and the number right for the price.
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Angel
Rating: 3 out of 5
Fast and easy ordering. Fast and careful delivery. Unfortunately, the iron-on labels were badly precut and did not come off easily. As a result, some were torn. As for the object labels, they're perfect.
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Response from Petit-Fernand
Hello Angélique, we're very sorry to read your opinion, as this is indeed a quality incident, which is not normal. We invite you to contact us by phone so that we can send you back the labels in question. Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
Choice, speed, quality
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Mme Aurelie Sablier
Rating: 4 out of 5
Product as ordered! Always good quality
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Jennifer F.
Rating: 4 out of 5
It is super easy to iron on.
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Amelie
Rating: 4 out of 5
Fast, very good quality it's not the first time I order but I seem to have had a problem with the advertised discount I thought I paid 29.80 and I finally paid 35.80 maybe the shipping costs at the last moment ...
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vigneron 84
Rating: 4 out of 5
products as expected very fast delivery
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Invité
Rating: 4 out of 5
perfect label and delivered as agreed, in a small booklet.
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Manson
Rating: 3 out of 5
I paid more for express delivery, but the product was delivered within the same time frame as standard delivery! My product arrived late and I paid more! What a shame!
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Response from Petit-Fernand
Hello Sophie, delivery with chronopost is estimated at 24 hours (excluding public holidays), which is why your delivery has been delayed by 1 day. Don't hesitate to call us for more information. Have a nice day, Sandra C-MonEtiquette
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????
Rating: 4 out of 5
I'm always pleased with the results of the stickers and how long they last on objects or clothes.
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Mariona
Rating: 3 out of 5
There are labels that are difficult to read and do not hold up in the washing machine.
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Response from Petit-Fernand
Good morning Mariona, we are sorry to hear that you don't like the font you have chosen. Do not hesitate to contact us through the contact form so that we can help you. Regards, Sandra Petit-Fernand
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Monsieur ROSSOTTO
Rating: 4 out of 5
Quality silk-screen printing on just a paper base, I thought a coated fabric.
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aurélie nzungu
Rating: 3 out of 5
I have not received my full order.
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Response from Petit-Fernand
Hello Aurélie, we have just contacted you by phone in order to help you. We're sorry for the delay in preparing your order. I invite you to contact us by phone later today :) Have a nice day, Sandra C-MonEtiquette
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Invité
Rating: 4 out of 5
good product quality and true to what I ordered. quick and easy to install.
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