Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 56 810 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

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Invité
Rating: 4 out of 5
Unfortunately, the wrong order arrived, but it was processed immediately and the correct order arrived quickly.
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Response from Petit-Fernand
Thank you for your order and your review. We are always here to help you. Have a nice day, Elise, EsIstMeins
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Ddg
Rating: 4 out of 5
I thought my order was lost but it arrived later than expected. Customer service was top notch and offered me various solutions. Responsive, professional and pleasant! Thank you very much and see you next time ; )
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Invité
Rating: 4 out of 5
Very good, I really like the product, but they take a long time to ship.
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Response from Petit-Fernand
Hello, Thank you for your message :) We're sorry it took you so long to receive it. Camille Petit-Fernand
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Angélique Durand
Rating: 2 out of 5
I received the labels half-tied in the notebook, not very presentable I think and especially not practical.
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Response from Petit-Fernand
Hello Angélique, we're sorry about this error. We have just contacted you by email. Have a nice day, Camille C-MonEtiquette
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Krol
Rating: 4 out of 5
Easy and accessible site... sufficient choice
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Claudia N.
Rating: 4 out of 5
the site is full of choices for every taste. placing the order is easy and fast, delivery always on time
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Response from Petit-Fernand
Good morning Claudia, we thank you for your review.? We hope to see you again soon!!! Alessio, Petit-Fernand
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Susanne
Rating: 4 out of 5
Super nice stickers fast delivery
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Response from Petit-Fernand
Thank you very much for your kind review. Have a nice day. Elise, ItIsMine
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Sophie
Rating: 3 out of 5
disappointed, I tried another brand last year which is much better, more pleasant and above all cheaper with better quality, I won't be coming back to you.
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Response from Petit-Fernand
Hi Sophie, we're sorry our products didn't meet your expectations. Have a nice day, Camille C-MonEtiquette
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Thehomer565
Rating: 4 out of 5
Everything is fine, unfortunately shipping takes a bit long.
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Response from Petit-Fernand
Hello Thomas, thank you very much for your order and your review. We are sorry that the delivery time took quite a long time. Have a nice day. Elise, EsIstMeins
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Amélie Morin
Rating: 4 out of 5
I love the concept of stickers on clothes. Now choosing a pattern around the edges doesn't do much good as half of it is cut off and I find that a bit of a shame.
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Catherine B.
Rating: 3 out of 5
Took a long time for then to be delivered They were also alot smaller than I was expecting overall was a bit disappointed Clear labels but not what I was after
Response from Petit-Fernand
Hello Catherine, we are very sorry to hear your order took some time to get to you and that you were subsequently disappointed with your labels. We have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
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Jungenmama
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
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Frederic Soulier
Rating: 4 out of 5
I had already ordered as I was pleased and recommended other products.
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Response from Petit-Fernand
Hello Frederic, thank you for your confidence! Good day, Camille C-MonEtiquette
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Invité
Rating: 4 out of 5
Easy-to-use labels
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Farjon Vanessa Yael
Rating: 4 out of 5
The labels are very pretty L shipment takes a little while
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Invité
Rating: 4 out of 5
Very satisfied with the product. Thank you quality, speed
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Angélique
Rating: 3 out of 5
It's useful to be able to buy a bottle stopper on its own. Unacceptable to have a compulsory minimum order. It encourages people to buy without needing to (for my part, I was 1 euro short of the minimum). The bottles are beautiful, that's for sure. On the other hand, at the slightest impact, the enamel splinters, which is normal, but it's a shame for items intended for children not to have a more suitable coating. Fast delivery.
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Response from Petit-Fernand
Hello Angélique, thank you for your message which helps us to improve our services. Have a nice day, Camille C-MonEtiquette
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Aurélie Parent
Rating: 4 out of 5
Clothing and object labels. Great patterned background for the minis, as no icon is possible! It's a real eye-catcher!
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Tesserg
Rating: 3 out of 5
The water bottles and lunch boxes are very pretty, but I'm disappointed that the drawings and the name are stickers. My daughter already has a friend who has started taking them off. Otherwise, fast delivery, well packaged.
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Response from Petit-Fernand
Hi Wendy, we're sorry our product didn't meet your expectations. Please come back to us if the sticker on your daughter's lunchbox comes off. Good day, Camille C-MonEtiquette
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Hans-Georg
Rating: 4 out of 5
Good quality and fast delivery at a good price. Ordering was very easy. Thank you very much.
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Response from Petit-Fernand
We are delighted that our articles have met your expectations! Have a nice day. Elise, ItIsMine
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Amanda Granier
Rating: 4 out of 5
Fast delivery, perfect packaging and satisfactory products. The gourd is already broken. The stopper is not suitable for children and breaks at the first drop. A pity because the design and personalization are very good.
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Rating: 2 out of 5
The delivery did not go well, I paid for delivery in 24 hours, but it took at least 5 days to receive it. Delivery is expensive
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Response from Petit-Fernand
Hello Claire, We have just refunded your shipping costs. Your order should have been delivered on time. Have a nice day, Camille C-MonEtiquette
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Cécile Mai
Rating: 4 out of 5
Hello, overall I am satisfied with my order. I was a little disappointed, however, because the pattern and writing I chose didn't really bring out my son's first and last names (vague blue and white patterns with white writing). It looked better on the screen. I'll be more vigilant on this point in the future. Nevertheless, on a positive note, I'd say it was a good experience, delivery was fast and the designs are pretty.
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Nathalie
Rating: 4 out of 5
Very intuitive! Would just benefit from more "pre-teen" designs to satisfy our fast-growing children...
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Guest
Rating: 4 out of 5
This time very satisfied with the delivery time! I had chosen tracked delivery so as not to have to deal with the problems of my last order.
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Invité
Rating: 4 out of 5
I'm a big fan of these labels, but my last order had a small flaw: the labels in the last lines on each page of the notebook weren't completely pre-cut. This made it difficult to remove them. Usually no problem!
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Valeria C.
Rating: 4 out of 5
I have already used your labels both adhesive and thermo adhesive labels . They are very cute my baby likes them and they have a good hold.
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Invité
Rating: 4 out of 5
1/ distribution via the post office with daily mail 2/ responsiveness and rapid response to questions by e-mail
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Mymska C
Rating: 4 out of 5
I bought labels quite late and in 3 days I had them delivered.
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Sabrina
Rating: 4 out of 5
Very fast shipping! The label seems to be of good quality. Not yet fused, to see if it holds up to washing.
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Virginie
Rating: 4 out of 5
Super quality Wide choice of icons
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Céline
Rating: 4 out of 5
As usual fast delivery and very nice labels
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Virginie Everard
Rating: 4 out of 5
I ordered clothing labels and object labels, and I'm very satisfied.
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Belloy Stéphanie
Rating: 4 out of 5
Already ordered for my son's first school year. So satisfied that I repeated the order for his second.
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Stefania V.
Rating: 4 out of 5
Great product, customer support however not received...I had sent an email but no one ever responded
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Hannah
Rating: 2 out of 5
I was sent someone else's labels that I can't use. I finally got the labels I ordered. I would like to order again, but now I'm stuck with labels I can't use or give away, so they will be going in the bin.
Response from Petit-Fernand
Hello Hannah, we are very sorry that you were sent the wrong order the first time around and that you are now left with an unwanted set of labels. This mistake was unfortunately due to a human error. We appreciate that throwing the labels in the bin is a waste and goes agaisnt our values to be as eco-friendly as possible, however, for data protection, we cannot share third party personal details. Please do not hesitate to contact us by telephone so we can discuss this matter with you! Kind regards, Jessica
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Invité
Rating: 4 out of 5
Satisfactory product Responsive customer service
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Chefclub
Rating: 3 out of 5
I'm disappointed, it's been 2 times I've ordered from you and 2 times I've received iron-on labels when I wanted stickers.
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Response from Petit-Fernand
Hello Florence, you do indeed have iron-on labels for clothing on your order. Unfortunately, you made a mistake when placing your order. I've just sent you the invoice with the details. Good day, Sandra C-MonEtiquette
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Florence
Rating: 4 out of 5
Fairly ideal kit for a summer camp, but I find there are too many adhesive labels for objects and not enough iron-on labels for clothes. We'll see when we get back from camp how many labels will have lasted / how many clothes will have disappeared...
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Melle Marianne
Rating: 4 out of 5
The labels are of very good quality but sometimes a little hard to remove from their place on the plate.
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