Customer reviews of Petit-Fernand

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Costanza

Rating: 4 out of 5

Published on 08/05/2023 à 12h19

Nothing to say, fast delivery and neat products!

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Lucie

Rating: 3 out of 5

Published on 07/05/2023 à 14h30

Product as described. Very attractive. However, the cap is really difficult to open for a child's bottle (my daughter is 3.5 years old).

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Response from Petit-Fernand Published on 09/05/2023

Hello Lucie, we thank you for your confidence, and we hope your little girl will soon be able to open it. Good day, Sandra C-MonEtiquette

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Invité

Rating: 4 out of 5

Published on 07/05/2023 à 10h08

Very happy with the nominettes, good quality

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Mme Belhanda Naoual

Rating: 3 out of 5

Published on 06/05/2023 à 19h55

Delivery times not respected

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Response from Petit-Fernand Published on 09/05/2023

Hi Naoual, I've just left you a voicemail to let you know if you've received it or not. Good day to you, Sandra C-MonEtiquette

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Nisou

Rating: 4 out of 5

Published on 05/05/2023 à 14h53

fast shipping

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Dedoncker Ingrid

Rating: 2 out of 5

Published on 05/05/2023 à 12h39

This isn't the first time I've ordered from them, but it's the second time it's taken more than 3 weeks to arrive. I'm up to 12 working days for a postal shipment. So I can't yet tell you if the work is well done, but I think it's too much, even if the post office isn't the fastest, they'll have to find another solution. 3 to 4 days seems reasonable to me, but no more.

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Response from Petit-Fernand Published on 09/05/2023

Hello Ingrid, we are sorry to read that your order was delivered late with the Post Office. We are surprised because our shipments are usually fast. We apologize for the delay. Very nice day to you, Sandra C-MonEtiquette

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Sylvie Martinage

Rating: 4 out of 5

Published on 05/05/2023 à 09h29

Very satisfied with the product

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Catherine Postic

Rating: 4 out of 5

Published on 04/05/2023 à 19h44

the labels are perfect and easy to sew onto garments

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Invité

Rating: 4 out of 5

Published on 02/05/2023 à 09h39

Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.

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Jennifer

Rating: 3 out of 5

Published on 01/05/2023 à 09h19

I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.

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Response from Petit-Fernand Published on 02/05/2023

Hello Jennifer, We're surprised to read your message, because on all our pack descriptions we offer different label assortments. What's more, you can also compose your own pack by choosing your 10 x 10 labels. Have a nice day, Sandra C-MonEtiquette

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Filip

Rating: 4 out of 5

Published on 01/05/2023 à 08h06

Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.

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Julie Wingerter

Rating: 2 out of 5

Published on 30/04/2023 à 12h21

Hello, There was a buzz after I paid for the order. Nothing appeared on my account about my orders, no confirmation email. I waited and refreshed the pages. There was nothing. So I started again and ended up with 2 identical orders and 60 labels. It really annoyed me.

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Response from Petit-Fernand Published on 02/05/2023

Hi Julie, we've just got off the phone with you to talk. Have a nice day, Sandra C-MonEtiquette

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Mme Stéphanie Jams

Rating: 4 out of 5

Published on 30/04/2023 à 10h37

I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.

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Invité

Rating: 4 out of 5

Published on 29/04/2023 à 16h11

So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked

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Carole

Rating: 3 out of 5

Published on 28/04/2023 à 13h01

Always so pleased with the products and the little surprise of the stickers! My son is delighted! However, the delivery time was longer than expected (6 working days), which was a shame for us this time!

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Response from Petit-Fernand Published on 02/05/2023

Hi Carole, Thank you for your confidence, and I'm really sorry for the delay in delivery. All the best, Sandra C-MonEtiquette

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chrystelle

Rating: 4 out of 5

Published on 28/04/2023 à 06h20

I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.

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Michela P.

Rating: 3 out of 5

Published on 27/04/2023 à 10h22

I am satisfied with the clothing labels, which I have been ordering for years now. I order them for my two children and for a friend. This year the labels came in one package and this was not practical at all also because the sheets to iron the labels on the clothes were only a couple and I had to push the package to give my friend hers. Sorry that the crisis has hit here too......

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Response from Petit-Fernand Published on 28/04/2023

Good morning Michela, We are sorry if your order does not fully meet your expectations. I confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand

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Librada

Rating: 2 out of 5

Published on 26/04/2023 à 16h00

On my first orders, the greaseproof paper was included in the booklet with the labels. It's a pity that this is no longer the case...

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Response from Petit-Fernand Published on 28/04/2023

Hello Librada, we apologize for this oversight on our part. Please contact us by phone and we'll send you some free of charge. Have a nice day, Sandra C-MonEtiquette

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Sharon H.

Rating: 2 out of 5

Published on 26/04/2023 à 14h36

Delivery was fast and efficient but most of the labels have started to peel off after only one wash

Response from Petit-Fernand Published on 27/04/2023

Dear Sharon, as agreed over the phone we are waiting for the results from your side in a few upcoming days. Kind regards, Ana

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Fionnuala D.

Rating: 3 out of 5

Published on 26/04/2023 à 13h46

I've ordered a few packs in the past and they have always worked really well. I don't know if I have a bad batch or what but they aren't staying stuck to new cotton pants I bought my son. They come off in the wash.

Response from Petit-Fernand Published on 27/04/2023

Dear Fionnuala, this is not usual for the labels to peel off. Can you please reply to our email in order to find a suitable solution for you. Stacy

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Paméla Grosdidier

Rating: 4 out of 5

Published on 26/04/2023 à 11h12

These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.

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Invité

Rating: 4 out of 5

Published on 26/04/2023 à 11h07

fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed

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Invité

Rating: 2 out of 5

Published on 26/04/2023 à 07h56

Hot-melt adhesive stickers are released

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Response from Petit-Fernand Published on 27/04/2023

Hi Ines, we have just contacted you by email so we can help you. It is not normal for them to come loose. Good morning, Sandra Petit-Fernand

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Gixane

Rating: 2 out of 5

Published on 26/04/2023 à 05h17

It takes a long time to arrive. The stickers cost enough to separate them to take them one at a time. Difficult.

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Response from Petit-Fernand Published on 26/04/2023

Hello Gixane, we are sorry to hear that the delivery took so long with the post office. Have a good day, Sandra Petit-Fernand

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Fa

Rating: 4 out of 5

Published on 25/04/2023 à 20h49

is good quality of labels and then also the variety of designs to choose from.

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Anja

Rating: 4 out of 5

Published on 25/04/2023 à 20h38

Stickers are high quality and hold up very well! However, I find them very expensive.

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Ms

Rating: 4 out of 5

Published on 25/04/2023 à 19h19

Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.

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Alice

Rating: 4 out of 5

Published on 25/04/2023 à 13h18

Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.

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Invité

Rating: 4 out of 5

Published on 24/04/2023 à 10h49

As described Fast delivery

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Laura

Rating: 4 out of 5

Published on 23/04/2023 à 09h23

Very good quality and beautiful rendering! Too bad there's no proofreading, I made a mistake writing the name on a label!

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DANIELLE LEPORE

Rating: 3 out of 5

Published on 22/04/2023 à 10h17

I can't order on a small label

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Response from Petit-Fernand Published on 24/04/2023

Hi Danielle, call us back later today so we can help you choose the right labels. Good day, Sandra C-MonEtiquette

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Imogen

Rating: 4 out of 5

Published on 22/04/2023 à 05h30

Great labels. Delivery took over 2 weeks.

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Antonella

Rating: 3 out of 5

Published on 20/04/2023 à 15h38

I have always ordered and received everything with exceptional punctuality.But this last order I never received it. .I contacted customer service and an automated response reminded me that I could make a complaint 10 days after the order. It had been 25.I wrote a new email.customer service will send my order back. Let's hope well.

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Response from Petit-Fernand Published on 21/04/2023

Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We hope you can receive the new shipment as soon as possible and remain available for any information. Good day

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Julie Liso

Rating: 4 out of 5

Published on 20/04/2023 à 11h55

Very pretty gourd, well decorated. Only downside: the cap is very difficult to open. 2 days of use and my daughter broke the cap trying to open it.

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Invité

Rating: 4 out of 5

Published on 20/04/2023 à 07h42

Discounts after several orders would be welcome. Otherwise all is well

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Invité

Rating: 4 out of 5

Published on 19/04/2023 à 08h40

The site is clear

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Victoria Rolin

Rating: 4 out of 5

Published on 19/04/2023 à 05h30

I've been using these products for 2 years now and have had no problems. The self-adhesive clothing labels are very practical.

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antonella G.

Rating: 4 out of 5

Published on 18/04/2023 à 20h30

top products,easy to use and very durable over time

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Stéphanie Legros

Rating: 4 out of 5

Published on 18/04/2023 à 11h15

Beautifully presented in its little booklet. Top-quality adhesive and top-quality paper.

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bordes christian

Rating: 4 out of 5

Published on 18/04/2023 à 09h33

Perfect match, fast service

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