The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I have been buying stickers from this site for a long time because they are very nice. The problem is that the price of the stickers is the same, but there are fewer stickers than before in the booklet.
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Response from Petit-Fernand
Hello Salome, I am sorry, but we have not changed the quantities. We sell the labels by 10 at a time, and from 30 labels onwards they go down to -50 % for every 10 units. Good day :) Sandra Petit-Fernand
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ses
Rating: 3 out of 5
Spare parts seem too expensive to me. Since you can buy similar bottles for the price of one of your caps, for example.
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Response from Petit-Fernand
Good morning Manuel, we have just sent you an email regarding your claim. Have a nice day, Sandra Petit-Fernand
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Marta I.
Rating: 2 out of 5
honestly, I didn't like them because two years ago they were much better. now the ones with the iron are different and after a wash they come off, and then I made for two children and they mixed the names and there were two less. they had to make a notepad by name
Response from Petit-Fernand
Hi Marta, we are very sorry to hear about this issue. We would like to contact you over the email to find out more details and offer a suitable for you solution.
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Invité
Rating: 2 out of 5
Wrong labels received, not corresponding to the last choice made. I had deleted the wrong draft and kept the right one.
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Response from Petit-Fernand
Hi Pauline, we've left you a voicemail so that we can better understand your request. Have a nice day, Sandra C-MonEtiquette
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Boddaert
Rating: 2 out of 5
the products are clearly described and ordering is simple, but the products did not conform to my order, the personalization badge was missing
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Response from Petit-Fernand
Hi Rita Marie, I'm sorry to read your message, but the labels you've chosen don't have an illustration. In your order confirmation email, this was clearly indicated. We're sorry you didn't take this information into account. Have a nice day, Sandra C-MonEtiquette
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Christelle Bartholomé
Rating: 2 out of 5
Labels arrived too late 1 1/2 weeks after order My daughter was already at camp??????
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Response from Petit-Fernand
Hello Christelle, We are sorry for the delay in delivery of your order. We have just contacted you by email :) Have a nice day, Sandra C-MonEtiquette
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Giusy L.
Rating: 3 out of 5
The name would have been better to be engraved as for the custom designs, I did not expect the 'sticker, the cap is very hard, the water bottle on the other hand is made well.
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Response from Petit-Fernand
Thank you for your feedback. We are sorry that you were not fully satisfied with our products.
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CORINNE GUEGAN
Rating: 4 out of 5
Gourds quality materials respected colors However a defect on the smallest The one of my granddaughter ... in one place the unicorn ... missing ... or peeling off the pattern ... already Wash before use with clear water.... Disappointed .
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Response from Petit-Fernand
Hi Corinne, I've just left you a voicemail so that we can discuss this over the phone :) Good day, Sandra - C-MonEtiquette
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Valerie Bondanelli
Rating: 4 out of 5
Unfortunately, I find the round stickers too large.
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customer
Rating: 4 out of 5
Ordering was completely hassle-free. Fast delivery. As it is a first order, I have no experience with washing. But the labels make a good impression.
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Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. If you have any problem with the labels, please contact customer service directly.
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shirley
Rating: 2 out of 5
Delay problem. Usually everything goes well, but I needed the labels within 48 hours and they didn't arrive. Coming back from vacation on Wednesday, I realized that I didn't have enough labels for the children's school outings. So I placed an order on Thursday morning. The kids went on a field trip the following Tuesday and the labels still weren't there. I'd have them in advance for this summer. But too bad. So they arrived between Tuesday lunchtime and Thursday. Next time I'll take a little more time.
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Response from Petit-Fernand
Hello Shirley, Thank you for your confidence :) Indeed, our labels are made in 48 hours, and then the delivery time will depend on the shipping method you choose. Have a nice day, Sandra - CMonEtiquette
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Veronica
Rating: 4 out of 5
Product quality great ,I have been sourcing from them for years. This year they sinned because my order was shipped to another customer,they quickly fixed it,but if they hadn't noticed maybe I would have never received my package
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Invité
Rating: 4 out of 5
Cute labels, unfortunately many labels came off after the 1st wash.
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Response from Petit-Fernand
Hello, thank you for ordering from us. The labels should hold up when washed and dried. We will contact you by email for further details and to offer you a replacement.
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Invité
Rating: 4 out of 5
A clear response after placing an order and an interesting reactivity
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María Luisa Mendoza Gálvez
Rating: 3 out of 5
Cool designs and affordable prices. It takes too long to get home. On a positive note, it didn't take long to hear back from the team when I contacted them to find out about shipping.
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Response from Petit-Fernand
Thank you for sharing your opinion Maria Luisa. We hope that next time, the delivery will be faster. For anything you need, please write to us :) Sandra Petit- Fernand
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Noe
Rating: 3 out of 5
They take 10 days to arrive and they say it will take 48 hours. The quality is very good but they take too long to arrive.
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Response from Petit-Fernand
We are sorry for the long delivery time with the post office. Thank you for your trust, Sandra Petit-Fernand
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J.
Rating: 4 out of 5
Unfortunately, the order took longer than stated. The labels contained foreign stickers, but these were resent after a complaint.
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Response from Petit-Fernand
Hello J., thank you for your review. We apologize again for the error during production. Thank you for contacting our customer service to find a solution.
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julie
Rating: 4 out of 5
The order arrives quickly and always compliant.
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Sandra Coudray
Rating: 4 out of 5
Tags compliant, I'm glad
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Claudia M.
Rating: 4 out of 5
I purchased the labels for pencils and school items, they are great! Durable and much better quality than others I have found. I highly recommend if you order them for the beginning of school to do so with plenty of notice because shipping times are not always fast.
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isabelle
Rating: 4 out of 5
Order of labels to stick on clothes, labels conform, it's not my first order. The only downside is the delivery time, the post office is no longer fast enough...
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Sergio
Rating: 4 out of 5
It was easy to compose the labels, useful the simulation showing the finished appearance of the composition. On-time delivery and appreciated the complimentary stickers. I used the "object-school" labels, and it would be nice if new designs were included. Also, on the page for selecting animals, there are no drawings of the ones received as gifts, which are very nice, but I cannot reorder them.
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Saskia
Rating: 4 out of 5
This time I only give it 4 stars because the adhesive labels are difficult to remove from the booklet and the edges have already come loose after 1 wash. Some of the corners were bent a little when peeling them off and the last piece was slightly torn. This was not the case with my last order.
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Response from Petit-Fernand
Hello Saskia, thank you for your review. I would like to let you know that the labels should not come off the garment if the instructions have been followed correctly. Please let me know more details by replying to our email. We would like to identify the problem and find a suitable solution for you.
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Laeti
Rating: 4 out of 5
Always fast shipping
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Invité
Rating: 2 out of 5
Stickers for objects are great, adhesive labels for clothes have all come off again after wearing them once. I had ordered years ago, but apparently the quality has also deteriorated considerably in the meantime. Purchase no longer recommended
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Response from Petit-Fernand
Hello and thank you for your review! We are sorry to hear that the labels have come off. We would like to find out more details and offer you a solution via email. Sorry for the inconvenience
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CIVIER CELINE
Rating: 3 out of 5
I was delighted to receive the labels but bad luck, they didn't adhere well to my son's socks. Otherwise for the rest of the clothes no problem.
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Response from Petit-Fernand
Hi Céline, We'll be in touch by phone later today to help you with the labels :) Have a nice day, Sandra - C-MonEtiquette
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Invité
Rating: 3 out of 5
Aesthetically very beautiful thermoadhesive labels, but unfortunately not durable after the first wash some came off.
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Response from Petit-Fernand
Good morning Emanuela, I am sorry you have encountered anomalies with our labels. They should not come off. I have sent you an email so that I can propose a satisfactory solution. I wish you a good day. Margherita
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Sophie
Rating: 4 out of 5
As a customer for several years, I regularly buy iron-on labels for clothes and self-adhesive labels for objects. The products are perfectly in line with what is offered on the site (colors, patterns, fonts). The designs don't change often, but are varied enough to satisfy everyone. The quality of the labels is variable. Some series come unstuck after a single wash, while others are still clearly visible from one year to the next. Satisfied overall, I remain loyal to this brand.
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Sophie S.
Rating: 2 out of 5
My order arrived late after I had contacted them several times. In addition, the stickers hardly or not at all stick to the clothing, one of all the stickers is still in the clothing, but not where I put it, but rather creased and slipped a lot. The sticker for objects, on the other hand, holds very well (on the drinking bottle for kindergarten).
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Response from Petit-Fernand
Hello Sophie, thank you very much for your review. We are very sorry to hear that you had a bad experience. We would like to find out more about the issue with the labels and how you applied them to understand where the problem lies and find a solution for you. We don't see any contact, so please get in touch with our customer service team! We look forward to speaking with you!
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anne
Rating: 4 out of 5
Iron-on labels for clothing. Good quality. Fast delivery
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NICOLAS LEMOINE
Rating: 3 out of 5
I couldn't use the 10% discount code you sent me after my first purchase.
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Response from Petit-Fernand
Hi Nicolas, We've sent you an email about this :) Have a nice day, Sandra - Cmonetiquette
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Elbereth869
Rating: 4 out of 5
Lovely stickers, work great on clothes and school items! The design is beautiful and they are extremely easy to apply! Delivery time was a bit too long then expected - but still on time, and all due to Royal Mail strikes. Some of the stickers have peeled off at the tumble dryer, but this has been an exception instead of the norm - they usually stick on very well! I'll be buying more :-)
Response from Petit-Fernand
Thank you for this detailed feedback! We are glad to know that you like all about our labels. We also would like to mention that the labels should not peel off at all. We are offering you to resend the labels on our cost, please see more details over the email.
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cliente
Rating: 3 out of 5
Very good quality and quantity. Good glue. Beautiful design. Too bad I ordered for two brothers and they came mixed and messed up.
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Response from Petit-Fernand
We have just sent you an email to help you :) Hello, Sandra - Petit Fernand
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Perrine ROUSSELET
Rating: 4 out of 5
Quality: top quality and designs that appeal to children. Only small remark, for the camp pack, it would be more useful to have more labels for the linen rather than for the objects. (especially if you want to label socks! )
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Response from Petit-Fernand
Thanks for your suggestion Perrine :) Sandra - Cmonetiquette
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LEFRANC ELODIE
Rating: 3 out of 5
The experience is super I recommend you are adorable
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Response from Petit-Fernand
Hello Elodie, We are surprised by your message, as we contacted you on 8/02 regarding your order. I have just left you a message in order to help you as soon as possible :) A very nice day to you and many thanks for your trust. Sandra - Cmonetiquette
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Gertrud D.
Rating: 4 out of 5
The selection and prices are great. I was a bit impatient with the shipping, but the customer service was great. Direct, fast and friendly. Thank you very much!
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Response from Petit-Fernand
Hello Gertrud. Thank you very much for your review! We are pleased to know that you like our products! We also offer express delivery within 48 hours if standard delivery takes a little too long for you.
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Martina
Rating: 4 out of 5
Always original and good quality labels, although I have noticed that the thermoadhesive ones for clothes have changed from the past and I find that the material from before sticks more easily than now. All in all, however, I recommend them!
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BA
Rating: 4 out of 5
The stickers are great and can withstand the washing machine, dryer and dishwasher. I am very satisfied. Only the delivery time is worth a point. You should know that the package comes from France. I waited about two weeks.
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Response from Petit-Fernand
Thank you so much for taking the time to write this review! We are pleased to hear that you like our labels and we apologize for the long delivery time!!!
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Nuria Cullell Roca
Rating: 3 out of 5
I like the product very much, but the delivery times are not very much in line with what the website says.
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Response from Petit-Fernand
Hi Nuria, We apologize for the delay of the post office. In general it usually goes quite fast, but yours has unfortunately been delayed. Have a nice day, Sandra - Petit Fernand
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Betty MENTRE
Rating: 4 out of 5
Excellent products... the box and the insulated gourd are of very good quality... The only drawback is that it's a little difficult for a 3-year-old to open the bottle... but otherwise I'm delighted ????
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