English 
M
Rating: 4 out of 5
Product as ordered! Always good quality
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 789 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
It is super easy to iron on.
Translated reviews
A
Rating: 4 out of 5
Fast, very good quality it's not the first time I order but I seem to have had a problem with the advertised discount I thought I paid 29.80 and I finally paid 35.80 maybe the shipping costs at the last moment ...
Translated reviews
V
Rating: 4 out of 5
products as expected very fast delivery
Translated reviews
I
Rating: 4 out of 5
perfect label and delivered as agreed, in a small booklet.
Translated reviews
M
Rating: 3 out of 5
I paid more for express delivery, but the product was delivered within the same time frame as standard delivery! My product arrived late and I paid more! What a shame!
Translated reviews
Response from Petit-Fernand
Hello Sophie, delivery with chronopost is estimated at 24 hours (excluding public holidays), which is why your delivery has been delayed by 1 day. Don't hesitate to call us for more information. Have a nice day, Sandra C-MonEtiquette
?
Rating: 4 out of 5
I'm always pleased with the results of the stickers and how long they last on objects or clothes.
Translated reviews
M
Rating: 3 out of 5
There are labels that are difficult to read and do not hold up in the washing machine.
Translated reviews
Response from Petit-Fernand
Good morning Mariona, we are sorry to hear that you don't like the font you have chosen. Do not hesitate to contact us through the contact form so that we can help you. Regards, Sandra Petit-Fernand
M
Rating: 4 out of 5
Quality silk-screen printing on just a paper base, I thought a coated fabric.
Translated reviews
A
Rating: 3 out of 5
I have not received my full order.
Translated reviews
Response from Petit-Fernand
Hello Aurélie, we have just contacted you by phone in order to help you. We're sorry for the delay in preparing your order. I invite you to contact us by phone later today :) Have a nice day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
good product quality and true to what I ordered. quick and easy to install.
Translated reviews
C
Rating: 4 out of 5
Nothing to say, fast delivery and neat products!
Translated reviews
L
Rating: 3 out of 5
Product as described. Very attractive. However, the cap is really difficult to open for a child's bottle (my daughter is 3.5 years old).
Translated reviews
Response from Petit-Fernand
Hello Lucie, we thank you for your confidence, and we hope your little girl will soon be able to open it. Good day, Sandra C-MonEtiquette
I
Rating: 4 out of 5
Very happy with the nominettes, good quality
Translated reviews
M
Rating: 3 out of 5
Delivery times not respected
Translated reviews
Response from Petit-Fernand
Hi Naoual, I've just left you a voicemail to let you know if you've received it or not. Good day to you, Sandra C-MonEtiquette
N
Rating: 4 out of 5
fast shipping
Translated reviews
D
Rating: 2 out of 5
This isn't the first time I've ordered from them, but it's the second time it's taken more than 3 weeks to arrive. I'm up to 12 working days for a postal shipment. So I can't yet tell you if the work is well done, but I think it's too much, even if the post office isn't the fastest, they'll have to find another solution. 3 to 4 days seems reasonable to me, but no more.
Translated reviews
Response from Petit-Fernand
Hello Ingrid, we are sorry to read that your order was delivered late with the Post Office. We are surprised because our shipments are usually fast. We apologize for the delay. Very nice day to you, Sandra C-MonEtiquette
S
Rating: 4 out of 5
Very satisfied with the product
Translated reviews
C
Rating: 4 out of 5
the labels are perfect and easy to sew onto garments
Translated reviews
I
Rating: 4 out of 5
Labels received on time. I'm waiting for my son's return to see how well they hold up during the week.
Translated reviews
J
Rating: 3 out of 5
I have already bought school trip kits from other brands. I find yours less suitable (not enough iron-on labels, no labels for shoes, no very small labels for small objects). The quality of the labels I receive is very good, however, and the colors are consistent.
Translated reviews
Response from Petit-Fernand
Hello Jennifer, We're surprised to read your message, because on all our pack descriptions we offer different label assortments. What's more, you can also compose your own pack by choosing your 10 x 10 labels. Have a nice day, Sandra C-MonEtiquette
F
Rating: 4 out of 5
Good choice, quality seems ok. We ordered 8. Negative point was the packaging, box too big and bottles not well protected, so 2 bottles with scratches, it's a real shame. I was also surprised to have to pay customs duty, it's not clear that it didn't come from Switzerland. Or at least indicate as a reminder for those who put an address in Switzerland.
Translated reviews
J
Rating: 2 out of 5
Hello, There was a buzz after I paid for the order. Nothing appeared on my account about my orders, no confirmation email. I waited and refreshed the pages. There was nothing. So I started again and ended up with 2 identical orders and 60 labels. It really annoyed me.
Translated reviews
Response from Petit-Fernand
Hi Julie, we've just got off the phone with you to talk. Have a nice day, Sandra C-MonEtiquette
M
Rating: 4 out of 5
I'm on my 3rd or 4th order and I love the idea of doing it myself, and the choices are varied and very pretty. I've now had two orders where I've been disappointed because the labels are increasingly difficult to remove from the notebook, and I've damaged a few in the process, so I'm throwing them away. Fast delivery. It's also a shame that there isn't a loyalty program or discounts offered from time to time to build customer loyalty.
Translated reviews
I
Rating: 4 out of 5
So many beautiful options to customize the items. I live in Italy and it took 15 days to recieve the order but it was worth it. I liked
Translated reviews
C
Rating: 3 out of 5
Always so pleased with the products and the little surprise of the stickers! My son is delighted! However, the delivery time was longer than expected (6 working days), which was a shame for us this time!
Translated reviews
Response from Petit-Fernand
Hi Carole, Thank you for your confidence, and I'm really sorry for the delay in delivery. All the best, Sandra C-MonEtiquette
C
Rating: 4 out of 5
I ordered labels and received them 2 weeks later. I needed to ask a question and I got the answer 48 hours later and my answer was clear.
Translated reviews
M
Rating: 3 out of 5
I am satisfied with the clothing labels, which I have been ordering for years now. I order them for my two children and for a friend. This year the labels came in one package and this was not practical at all also because the sheets to iron the labels on the clothes were only a couple and I had to push the package to give my friend hers. Sorry that the crisis has hit here too......
Translated reviews
Response from Petit-Fernand
Good morning Michela, We are sorry if your order does not fully meet your expectations. I confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
L
Rating: 2 out of 5
On my first orders, the greaseproof paper was included in the booklet with the labels. It's a pity that this is no longer the case...
Translated reviews
Response from Petit-Fernand
Hello Librada, we apologize for this oversight on our part. Please contact us by phone and we'll send you some free of charge. Have a nice day, Sandra C-MonEtiquette
S
Rating: 2 out of 5
Delivery was fast and efficient but most of the labels have started to peel off after only one wash
Response from Petit-Fernand
Dear Sharon, as agreed over the phone we are waiting for the results from your side in a few upcoming days. Kind regards, Ana
F
Rating: 3 out of 5
I've ordered a few packs in the past and they have always worked really well. I don't know if I have a bad batch or what but they aren't staying stuck to new cotton pants I bought my son. They come off in the wash.
Response from Petit-Fernand
Dear Fionnuala, this is not usual for the labels to peel off. Can you please reply to our email in order to find a suitable solution for you. Stacy
P
Rating: 4 out of 5
These labels are really perfect. The only downside is that the self-adhesive clothing labels come off much more easily in the wash than they used to.
Translated reviews
I
Rating: 4 out of 5
fast delivery, the envelope was torn on arrival, perhaps the packaging should be reviewed
Translated reviews
I
Rating: 2 out of 5
Hot-melt adhesive stickers are released
Translated reviews
Response from Petit-Fernand
Hi Ines, we have just contacted you by email so we can help you. It is not normal for them to come loose. Good morning, Sandra Petit-Fernand
G
Rating: 2 out of 5
It takes a long time to arrive. The stickers cost enough to separate them to take them one at a time. Difficult.
Translated reviews
Response from Petit-Fernand
Hello Gixane, we are sorry to hear that the delivery took so long with the post office. Have a good day, Sandra Petit-Fernand
F
Rating: 4 out of 5
is good quality of labels and then also the variety of designs to choose from.
Translated reviews
A
Rating: 4 out of 5
Stickers are high quality and hold up very well! However, I find them very expensive.
Translated reviews
M
Rating: 4 out of 5
Yes, I have purchased products on several occasions. I love them. I have a user profile and I would like to be able to accumulate points and/or enjoy some advantages.
Translated reviews
A
Rating: 4 out of 5
Adhesive clothing labels are very convenient if I may as a suggestion one-line lettering could also be larger using italics (like those for shoes). The bag of a good cotton. Delivery on time.
Translated reviews
I
Rating: 4 out of 5
As described Fast delivery
Translated reviews