Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I have always ordered and received everything with exceptional punctuality.But this last order I never received it. .I contacted customer service and an automated response reminded me that I could make a complaint 10 days after the order. It had been 25.I wrote a new email.customer service will send my order back. Let's hope well.
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Response from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We hope you can receive the new shipment as soon as possible and remain available for any information. Good day
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Julie Liso
Rating: 4 out of 5
Very pretty gourd, well decorated. Only downside: the cap is very difficult to open. 2 days of use and my daughter broke the cap trying to open it.
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Invité
Rating: 4 out of 5
Discounts after several orders would be welcome. Otherwise all is well
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Invité
Rating: 4 out of 5
The site is clear
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Victoria Rolin
Rating: 4 out of 5
I've been using these products for 2 years now and have had no problems. The self-adhesive clothing labels are very practical.
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Antonella G.
Rating: 4 out of 5
top products,easy to use and very durable over time
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Stéphanie Legros
Rating: 4 out of 5
Beautifully presented in its little booklet. Top-quality adhesive and top-quality paper.
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Bordes Christian
Rating: 4 out of 5
Perfect match, fast service
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Invité
Rating: 4 out of 5
This experience has been a great help to me because I have been able to develop my imagination with labels and this has been a great help to me.
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Marie-George Bui
Rating: 3 out of 5
Occasionally a label washes off, but if you want to resell a garment you can remove the label. Also very practical are the shoe labels, the object labels and the labels in small print I put on my son's glasses sir la branche!
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Response from Petit-Fernand
Hello Marie, thank you for your message. We're sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If all the instructions have been followed and the problem persists, please don't hesitate to contact us at [email protected] Very nice day Alessio
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Christine Soares
Rating: 3 out of 5
Top labels. Bottle stopper broken but replaced immediately.
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Response from Petit-Fernand
Hello Christine, thank you for your comment and sorry again for the inconvenience. We remain at your disposal and wish you a nice day. Alessio
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Invité
Rating: 4 out of 5
The speed of delivery is always appreciated. The wrong Spanish label was inserted in the leaflet instead of a label.
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Jennifer Teste
Rating: 4 out of 5
Top labels??
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Invité
Rating: 4 out of 5
Order received but with printing errors, complaint made, I quickly received new labels in line with expectations.
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Invité
Rating: 4 out of 5
The site is very easy to access. The shipment was very fast. Now to see in time if it holds well the clothes. Thank you very much
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Yvonne
Rating: 4 out of 5
Good workmanship and fast delivery time for the labels. I think the price is a bit high for iron-on labels.
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Response from Petit-Fernand
Thank you for your feedback. We offer a discount based on the quantity :)
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Julia Nicollo
Rating: 4 out of 5
Fast shipping, quality products (gourds in different sizes) and durability too (clothing labels used for years).
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Corinne.c
Rating: 4 out of 5
It was my very 1st order, everything is perfect, work and delivery respected! I recommend this company!
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Jennifer
Rating: 4 out of 5
Fast and careful shipping, possibility to choose your motif, writing color
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Widy Domenech
Rating: 4 out of 5
Attentive and responsive service
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Invité
Rating: 4 out of 5
From ordering to delivery, everything went very smoothly. The item is also very easy to handle.
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Response from Petit-Fernand
Thank you very much for your review! We are delighted that you enjoyed everything!
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Mamie Claire
Rating: 4 out of 5
Very happy with my order, the little Easter bags were a hit with my grandchildren. Fast delivery? Bravo
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Nadine Lefebvre
Rating: 4 out of 5
The product itself was great, but the accents on the name and text were missing. Fast delivery
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Fabiana
Rating: 4 out of 5
All very functional, only improvement to be made is in the delivery time; in fact, the last order took more than a week to be delivered (from the date of order entry). Otherwise perfect product, as always!
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Jessica David
Rating: 3 out of 5
I'm always very happy with the multitude of possible combinations on the label products. I usually order for school supplies. This time I wanted to test the one for clothes. But some of them are already sorry after the first wash and end up in the drum of the washing machine. It's a shame. But I am glovally satisfied.
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Response from Petit-Fernand
Hello Jessica, this is not normal. We have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Alessio C-MonEtiquette
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Vanessa Sidhoum
Rating: 2 out of 5
all the labels peel off the backing very badly, they stick. the transparent film on top wasn't cut correctly for the size of the labels, it's a pain to remove. and this isn't the 1st time i've ordered, previous times went well.
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Response from Petit-Fernand
Hello Vanessa, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your confidence. Alessio C-MonEtiquette
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Client
Rating: 4 out of 5
Good experience even if one of the labels on the batch ordered is not of good quality (as if the ink had run off without having time to dry). I'd still give it 4/5, as it only concerns one label out of the whole lot.
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Estella Gesbert
Rating: 3 out of 5
I'm taking off two stars because I paid for a rather expensive express delivery in 24 hours and my order arrived in 5 days. When I called to be reassured a nice lady answered, the call went well. It's true that I live in Holland but after updating my address I was told that my order would still arrive in 24h... However, my order arrived on time, i.e. the day before the christening. The self-adhesive labels are of excellent quality!
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Response from Petit-Fernand
Hello Estella, thank you for your comment and we apologize for the delay on the part of the postal service. We have sent you a refund of the delivery costs. Have a nice day Alessio, C-mon Etiquette
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Elsa
Rating: 4 out of 5
Fast delivery, very pretty, just a little difficult to peel off. Shame not to be able to personalize the color labels.
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Invité
Rating: 3 out of 5
I ordered the kindergarten pack for my niece. Nothing to say about the labels. They are great. I had already ordered them for my daughter 1 year ago and they are great for both her clothes and school stuff. The only little problem (this time) is that the pack of labels arrived in a "silly" paper envelope. The letter carrier dropped it off on a rainy day, so everything got wet. Fortunately, the labels weren't too badly damaged. Perhaps we could rethink the way we send them, with a different type of envelope.
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Response from Petit-Fernand
Hello, we're sorry for the inconvenience, thank you for your suggestion, it's important for us to improve our products :-) Alessio, C-mon etiquette
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Aurélie Tavernier
Rating: 3 out of 5
The site is easy to use and pay for. It's quick to create a label and very easy to customize. The format corresponds to my expectations. The labels are easy to use. The only downside, and it's a big one when it comes to the labels you put on your clothes, is that they don't wash well. They peel right off after the first wash!
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Response from Petit-Fernand
Hello Aurélie, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
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Anna
Rating: 3 out of 5
My stickers didn't arrive at first and when I got them there were 30 instead of 40.
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Response from Petit-Fernand
Hello Anna. I apologize for the inconvenience. I would be happy to offer you some solutions via email. LG, Ana
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Sylvie C
Rating: 4 out of 5
Easy to order. Quick order arrival. Great designs for kids to choose from. Reasonable prices.
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Mauro
Rating: 4 out of 5
Small problem solved in a short time. Nice recovery!
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Wendy
Rating: 4 out of 5
My granddaughter has just started nursery,the sick on labels have been great to keep track of her stuff,love the labels great choice of personalised items.
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Sabrinab
Rating: 4 out of 5
Gourd ordered for my daughter's 4th birthday. There is a choice of designs and I find them all very beautiful. Product conforms to my order. The colors are bright and the design is of good quality. Bottle received quickly and without defect. The cap should be a little less difficult for a child to open and close.
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Modestie Remy
Rating: 4 out of 5
Order very easy and received quickly
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Laure
Rating: 4 out of 5
I'm very happy with the wide choice of products, the ease of personalization, the quality of the labels and the delivery times. However, I'm a little disappointed with the self-adhesive labels for clothing labels with 1 line, as the font is really very small. As for the iron-on labels and those for objects, I have nothing to complain about!
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Regine Dalzon
Rating: 4 out of 5
Quick receipt of order and product as expected
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Invité
Rating: 3 out of 5
My order was delivered too late, and this was not specified when I ordered.
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Response from Petit-Fernand
Hello Johanna, the green letter is delivered between 2 and 6 working days. We're sorry if it took longer. Have a nice day, Sandra C-MonEtiquette
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