The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
A bit disappointed upon receipt as the envelope was very damaged and the notebook too, but customer service reacted very quickly to my complaint by sending me the products again, so ultimately very satisfied with the follow-up!
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Response from Petit-Fernand
Hello Danielle,
Thank you for your feedback and we are pleased to hear that our after-sales service was able to respond quickly to your concerns. We take note of your comments regarding the condition of the envelope and the products upon their arrival, and we will ensure to improve this experience in the future. Please do not hesitate to contact customer service if you encounter another problem.
We look forward to serving you again!
Best regards,
Loriane from C-MonEtiquette
Best regards,
Loriane C-MonEtiquette
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Kadiatou W.
Rating: 4 out of 5
following a purchase from 31/08/2025
Very practical for children to find their clothing, holds up in the wash.
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Ana Bela G.
Rating: 4 out of 5
following a purchase from 02/09/2025
The labels are very nice, my son is delighted
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Claudia L.
Rating: 2 out of 5
following a purchase from 23/08/2025
Too few stickers, not great quality.
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
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Cecilia B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Super fast, but limited in terms of choice. My 7-year-old son has a hard time choosing between logos that are more for younger kids (other than sports).
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Amandine B.
Rating: 4 out of 5
following a purchase from 02/09/2025
They are nice but I expected them to be smaller. The ink is not very clear but it's okay
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Response from Petit-Fernand
Hello Amandine,
Thank you for your feedback, we are sorry to hear that the anchor is not working very well.
You can still contact our customer service if you encounter a problem again.
Loriane c-MonEtiquette
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Lucile B.
Rating: 4 out of 5
following a purchase from 31/08/2025
The labels are a bit small but of good quality. The notebook format is very practical!
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Response from Petit-Fernand
Hello Lucile,
Thank you for your positive feedback, we are delighted to see that everything went well.
Do not hesitate to contact our customer service if you encounter a problem.
Looking forward to seeing you again.
Best regards,
Loriane C-MonEtiquette
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FLORENCE G.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very good! Matches the description!
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Response from Petit-Fernand
Dear Florence,
We sincerely thank you for your positive review and for taking the time to share your experience on our C-Monetiquette site. We are delighted to learn that our products met your expectations and matched the description. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
Best regards,
Loriane from C-Monetiquette
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Mizuki B.
Rating: 2 out of 5
following a purchase from 01/09/2025
The iron-on labels come off easily after washing.
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Response from Petit-Fernand
Hello Mizuki,
Thank you for your feedback and we are sorry to hear that you have encountered problems with our iron-on labels. At C-Monetiquette, our priority is customer satisfaction, and we take your comments very seriously.
I just sent you an email with a solution. :)
Best regards,
Sandra
The C-Monetiquette team
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Ana M.
Rating: 4 out of 5
following a purchase from 11/08/2025
Correct.
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Yolène B.
Rating: 4 out of 5
following a purchase from 01/09/2025
meets my expectations and final visual as on the site during the design so very good
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Response from Petit-Fernand
Hello Yolène,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that our site and the final visual met your expectations. Your satisfaction is our priority. Please feel free to reach out to us for your future projects!
Best regards,
Loriane C-Monetiquette
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Giglio A.
Rating: 4 out of 5
following a purchase from 19/08/2025
For now beautiful, let's hope they last
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Stefanie S.
Rating: 4 out of 5
following a purchase from 10/08/2025
I find the stickers overall very good. So far, I have ordered 4 times and always 100 pieces. I am very satisfied with the quality, and the selection of colors, designs, and fonts is very versatile. Development and progress are always important, but I find the new formats/sizes not as practical as before. There were always small rectangular stickers that were perfect. Best regards.
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Response from Petit-Fernand
Good day, Renate,
thank you very much for your note. However, I am surprised as the label formats have not been changed. Please do not hesitate to contact us via our contact form with photos so that we can learn more details.
Thank you very much and have a nice day,
Customer Service EsIstMeins
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Galizia C.
Rating: 2 out of 5
following a purchase from 22/08/2025
I followed the instructions, pressing firmly with the very hot iron on the label (but first placing the provided sheet of paper on it).. waited a few days before wearing the sweater, but already two labels are coming off. One did not stick well, despite the correct pressure. I am very sorry, I will try again hoping for a better application, but I really believe I followed all the steps correctly.
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Response from Petit-Fernand
Good morning Chiara,
Thank you for sharing your experience with us. We are sorry to hear that you encountered difficulties with the labels. We assure you that our goal is to offer high-quality products and we are committed to continuously improving. We invite you to contact our customer service for assistance and to resolve the situation.
Best regards,
Giulia from Petit-Fernand
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Émilie L.
Rating: 2 out of 5
following a purchase from 19/08/2025
The adhesive labels stick much less well than before
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Response from Petit-Fernand
Hello Emilie,
We invite you to contact us through our website to assist you.
We would need to know which labels are in question.
I wish you a good day,
Sandra C-MonEtiquette
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Sylvie P.
Rating: 4 out of 5
following a purchase from 01/09/2025
Superb receipt quickly and in accordance with the description
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Katja B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I have bought the labels for crayons before, but this time I am having difficulty getting them to stick.
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Response from Petit-Fernand
Dear Katja,
thank you for your feedback. We are sorry to learn that you have encountered difficulties with the mini labels for crayons. We would be happy to assist you further to find a solution to this problem.
Giulia Petit-Fernand
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justine B.
Rating: 4 out of 5
following a purchase from 01/09/2025
Responsive after-sales service, very good communication addressed the problem but the problem was resolved very quickly I'm waiting for my new order Thank you
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nell V.
Rating: 3 out of 5
following a purchase from 01/09/2025
You really have to press super hard and hold for more than 10 seconds for the heat transfer to stick well
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Response from Petit-Fernand
Hello Nell,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties with our heat transfers. Your feedback is valuable and we will take it into account to improve our products. Please feel free to contact us directly if you need advice on their application.
Sandra from C-MonEtiquette
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Claire O.
Rating: 2 out of 5
following a purchase from 22/08/2025
Labels have already started peeling off after only two weeks. Other brands previously used did not do this
Response from Petit-Fernand
Hi, I'm sorry for the inconvenience and I understand your frustration. We’ll contact you via email to find a solution :) Have a great day!
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Alessio F.
Rating: 4 out of 5
following a purchase from 22/08/2025
Great product
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Aurélie R.
Rating: 4 out of 5
following a purchase from 31/08/2025
Fast shipping. Great selection of designs. Perfect
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Marie C.
Rating: 4 out of 5
following a purchase from 29/08/2025
Very nice result
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Marie-Laure R.
Rating: 4 out of 5
following a purchase from 30/08/2025
A clear site, there is a choice. Good experience
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Elena J.
Rating: 2 out of 5
following a purchase from 21/08/2025
Unfortunately, the desired hippopotamus is only half well printed, on the other side of the hippopotamus it looks like the printer had lost interest.
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Response from Petit-Fernand
Good day, Elena,
I will contact you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
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Pascale D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Great
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Monica C.
Rating: 4 out of 5
following a purchase from 29/08/2025
easy and practical
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Sarah B.
Rating: 3 out of 5
following a purchase from 27/08/2025
I am delighted with the labels but a bit disappointed with the stamp, it takes several tries, it is not intuitive ...
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Response from Petit-Fernand
Hello Sarah,
Thank you for taking the time to share your feedback. We are glad that you like the labels! Regarding the stamp, we are sorry to hear that it does not meet your expectations. Your feedback is valuable and we will take it into account to improve our products. Please do not hesitate to contact us if you need further assistance.
Best regards,
Giulia C-Monetiquette
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Zoe G.
Rating: 2 out of 5
following a purchase from 30/08/2025
I am very satisfied with the quality of the labels but very disappointed with the stamps. Only one ink pad for two stamps purchased - I do not find that reasonable, considering the price of the product.
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Response from Petit-Fernand
Hello Zoe,
Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with the quality of our labels. Regarding the stamps, we understand your disappointment and will take your comments into account to improve our offerings. Please feel free to contact us directly for any questions or suggestions.
Best regards,
Giulia C-Monetiquette
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nic S.
Rating: 4 out of 5
following a purchase from 30/08/2025
I had paid for delivery in 24 hours but received it in 6 days...?
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Christelle K.
Rating: 2 out of 5
following a purchase from 30/08/2025
I have been buying your labels for 4 years, and I am very satisfied. I paid for express delivery for my last order, I received it 1 week later, what’s the point of paying more for delivery, and receiving the package 1 week later. I am not satisfied at all, I request a refund for the delivery. Thank you for your understanding
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Response from Petit-Fernand
Hello Christelle, we are sorry for this inconvenience. We had not received a complaint from you, otherwise we would have reacted immediately. For your future orders, please contact us directly so that we can assist you faster. We will get back to you shortly.
Best regards,
Chiara C-MonEtiquette
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PALOMA G.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are of very good quality. This last time I chose to buy 2 packs, one for each child and the truth is that I prefer to choose the number of labels than the packs. In my opinion, there were too many object labels and too few clothing labels. One detail to improve that would be very helpful when you have several children is that the cover of the stickers comes differentiated from one another, at least by color, or with the child's name on the outside... in the end we have several little books around the house and I have to open them each time to see whose they are ;)
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De Toffani L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Satisfied, faster in shipping compared to previous years.
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Meliha C.
Rating: 2 out of 5
following a purchase from 20/08/2025
Looks nice but comes off from all the pens. Sad
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Response from Petit-Fernand
Good day, Meliha,
I am sorry to read that. I will get in touch with you to obtain further information on this matter.
I wish you a nice day,
Customer Service EsIstMeins
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Mariotti S.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good material and service. However, the cost seems a bit high.
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Maria D.
Rating: 2 out of 5
following a purchase from 20/08/2025
Although I followed the instructions and they stuck well after the iron. With the first wash, the vast majority came off, the others in the second wash. The ones that simply stuck, very well.
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Response from Petit-Fernand
Hello Maria,
I’m sorry to read your message
We just got in touch with you to help you as they shouldn’t come off like this
Good day,
Camille Petit-Fernand
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Evelyn J.
Rating: 4 out of 5
following a purchase from 15/08/2025
Nice stickers. Now we have to wait and see if they hold up
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Response from Petit-Fernand
Good day, Evelyn,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Beatrice D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very happy with my purchase
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Adeline G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Good quality, very nice labels
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Francesca P.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are fantastic, the customer service is attentive and knowledgeable, but the deliveries leave much to be desired.
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Response from Petit-Fernand
Dear Francesca,
Thank you for your feedback. We are happy that you appreciated our labels and customer service. We apologize for the issues related to deliveries and are working to improve this aspect. Your opinion is very important to us.
Best regards,
Giulia from Petit-Fernand
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