Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Unfortunately, the iron-on labels don't hold well and fall off relatively quickly. The adhesive labels hold very well on tags in the clothing - but only there. If there is no longer a tag, the label falls off at the latest during washing. Delivery to Germany took a very long time (approx. 1 - 1.5 weeks).
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Response from Petit-Fernand
Dear Isabelle, we apologize for this inconvenience. Please refer to our email with the solution.
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Alice G.
Rating: 3 out of 5
The products seem good (although I've only been trying them for a short time) and aesthetically nicer than other companies (which are less expensive, though). Shipping, however, is super slow: relying on traditional postal service and not a courier means waiting a very long time!
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Response from Petit-Fernand
Good morning Alice, we are sorry to hear about this shipping delay. We thank you for your understanding Have a good day ? Alessio
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Eva García
Rating: 4 out of 5
Fantastic, I find them beautiful, easy to put on, there are many options. They are a little expensive, I wish I could buy more. But it's out of my budget. Overall I am very satisfied.
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Julia
Rating: 4 out of 5
The labels are very nice, they arrived within the expected delivery time. Let's see if they stand the wash test, those for objects at the moment great result.
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Irene Pena Roman
Rating: 4 out of 5
Delighted, I missed some stickers for the girl, in the other previous order she got a lot of them.
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Aleksandra
Rating: 2 out of 5
Quick delivery and labels looked exactly as on the picture, however came off from most of the items after 2 washes even though I followed instructions, it's a great shame they do not stay on for longer
Response from Petit-Fernand
Dear Aleksandra, our sincere apologies ! This not supposed to happen. Please, see a few offers over the mail in order to resolve this issue.
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Gianluca
Rating: 4 out of 5
Excellent product is the second time we buy it and has a low price, in my opinion however is improvable the delivery the postal service unfortunately is very slow, it would be useful to be able to choose how to receive the product logically adjusting the cost of shipping
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Invité
Rating: 2 out of 5
Nice graphics, unfortunately though after 3 washes they all start to come off....?
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
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Carmen
Rating: 4 out of 5
Durable labels.Bright colors. Well-made
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Silvia
Rating: 4 out of 5
Great products. Would be perfect with shorter receiving times thank you
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Veronica
Rating: 2 out of 5
Nice label colors but they come off the pencils
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Response from Petit-Fernand
Good morning Veronica, We are sorry to hear that our items did not meet your expectations. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
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Lucía Serrano González
Rating: 3 out of 5
The stickers begin to peel off after a few washes (2-4), despite strict adherence to the recommendations for use.
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Response from Petit-Fernand
Lucia, we have contacted you by email so we can give you a solution with your stickers.
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Michela
Rating: 4 out of 5
All perfect, the labels are holding up for now. I have yet to try washing the clothes.... Only negative, I was not notified of delivery (they left the envelope in my mailbox).
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Friederike
Rating: 3 out of 5
The labels are great, unfortunately they were not sent within the promised 48 hours, after 3 days we received an e-mail that production was delayed.
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Response from Petit-Fernand
Hello Friederike. You are right, there have been delays in production and we are very sorry for making you wait longer than necessary. Please, accept our apologies with the personalized discount via email.
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Cliente
Rating: 3 out of 5
Unfortunately, some labels, after only a few days, have already come off, both from the clothes (after the first wash) and from the backpack; too bad because they were very cute and comfortable.
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Response from Petit-Fernand
Good morning Daniela, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
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Chiara
Rating: 4 out of 5
The labels are very nice. The thermoadhesive ones are easy to apply and currently have not been damaged by machine washing. The adhesive ones for the items are also well done and brightly colored. I recommend checking the dimensions before placing your order based on where you need to apply them. In my case, I had to trim them with scissors because they were too long in some cases (my mistake).
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Alip
Rating: 4 out of 5
Fast and practical service, easily orduinable. Fair price.
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Elisa
Rating: 3 out of 5
Cute clothes labels, colorful print is good quality. A couple of came off partly from the shirts after washing. I also bought the water bottle, but it has a cap that is really hard to open and close, impossible to make a child use independently.
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Response from Petit-Fernand
Good morning, we are sorry to hear that your orders are not living up to your expectations. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Alessio
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Valentina C.
Rating: 4 out of 5
Custom labels easy to make, simply beautiful and very convenient, only downside is the delivery time a bit long and the inability to track the package.
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Mary Danny Cabrera Hurtado
Rating: 4 out of 5
Very easy to choose the product, the payment, but it took a little longer than expected, I sent a message and you extended the delivery time, arrived in my mailbox and everything great, now I'm putting stickers on all the clothes of the child.
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Emanuela
Rating: 4 out of 5
Really nice labels, well made and durable, the object label I attached to the water bottle does not go away even after several washes. I haven't tested the durability of the thermo adhesive ones for fabrics yet. The only downside is the shipping time a bit too long and the cost in my opinion is a bit high.
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Julie B.
Rating: 3 out of 5
Hi easy to order lovely name tags. But we are only 5 weeks into school term & 2name tags have came off in wash??. So im not overly impressed with this product.
Response from Petit-Fernand
Dear Julie, our apologies for this situation. We would like to offer you a few possible solutions over the email.
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Ruth
Rating: 3 out of 5
The design is nice but they peel off quickly in the wash.
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Response from Petit-Fernand
Hello Ruth, we invite you to contact us privately to help you. It is not normal for this to happen. Good day
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Covadonga Parajon Suárez
Rating: 2 out of 5
Very nice and good quality stickers. But the delivery time was terrible. A month waiting for the stickers, which of course I could not use to mark the school supplies.
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Response from Petit-Fernand
We are sorry for the delay of your order Covadonga.
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Francesca D.
Rating: 2 out of 5
delivery time is too long.
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Response from Petit-Fernand
Good morning, we are sorry for this delay by the postal services. If you have not yet received your order please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Have a nice day Alessio
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Ruben Nogales
Rating: 2 out of 5
Scored with two stars because in a week, some stickers have come off, even on clothes that have not yet been worn or washed. It is true that the material is polyester, a tracksuit, but it should stick well, I have seen other stickers on other children's clothes that have been on for years.
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Response from Petit-Fernand
We have contacted you by email to help you with the labels. Good day
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Rosario A.
Rating: 4 out of 5
All good as expected labels. A little long delivery time.
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Francesca
Rating: 4 out of 5
Very nice labels. I got the thermo adhesive ones. Easy to stick on. The only downside I don't give 5 stars for is the price which is not that cheap.
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Javier
Rating: 4 out of 5
All correct
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Carmen Gb
Rating: 4 out of 5
It has been a very good experience, except that the stickers took two weeks to arrive home and I was expecting a shorter period of time. Otherwise, everything was very good.
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Noemí
Rating: 4 out of 5
We had a problem with the delivery of an order but they solved it and sent it to me again by another way. They arrived today and they are beautiful
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Noemi
Rating: 2 out of 5
I hope the company can still help me figure out what happened to my order
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Good day Alessio
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Victoria Y Olivier
Rating: 3 out of 5
It took more than 10 days
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Response from Petit-Fernand
We apologize for the delay of your order.
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Laura R.
Rating: 2 out of 5
Very slow shipping.
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Response from Petit-Fernand
Good morning, we are sorry for this delay by postal services. We hope you are satisfied with our products. We thank you for your understanding and wish you a good day Alessio
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Cristina
Rating: 4 out of 5
All perfect ... only the delivery time a little long ...but I think it depends on the Post Office !!! Thank you !!! Definitely next year I will take them back
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Francesca
Rating: 4 out of 5
At the moment after a couple of washes they are holding up well. Easy to use
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Rocio Mateos
Rating: 2 out of 5
my order didn't arrive and they had to send me another one, what I didn't like is that they blame the post office and that the shipping address was a company when I always get everything right, I needed the order days ago and it still hasn't arrived, it's in process.
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Response from Petit-Fernand
We are sorry for this delivery anomaly. Your order has been manufactured again, and is about to arrive :)
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Inma H
Rating: 2 out of 5
Very late responses to e-mail inquiries, exceeding 72 hours. No telephone line to contact. Delivery times that exceed estimates. In particular, my order was incomplete. After your complaint, I had to wait the respective times until I got it. Since I placed my order on September 1st, it has not been completed until October 4th. Excessive time!
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Response from Petit-Fernand
We are sorry for the delay of your order, and we hope you will receive it very soon. Due to numerous messages, we had to close our phone, but we are available again by phone since several days ago :) greetings
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Francesca
Rating: 3 out of 5
As far as I'm concerned the waiting time is long. misleading the banner manufacture in 48 hours that makes the assumption to fast delivery time. only after the purchase is specified, that although the product is made on 48 hours you do not have certainty about the delivery time. i waited about 2 weeks and many things for school I had to label them manually with considerable expenditure of time and additional costs. the products are cmq good and I recommend them. but should be requested well in advance of your needs.
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Response from Petit-Fernand
Good morning, we are sorry for this delay on the part of postal services. Thank you for your understanding and have a nice day ? Alessio
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Antonia C.
Rating: 4 out of 5
The quality of the stickers is very good, partly because they are laminated and do not spoil. The shipping time is a bit long, though.
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