Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Very good quality product, accurate printing, many graphic variations available. I order often and have always been satisfied. Maybe to improve the shipping service, with fast delivery in Italy it took a little more than 5 working days.
Translated reviews
A
Alessia A.
Rating: 3 out of 5
Unfortunately, I received my order after 21 days and numerous emails
Translated reviews
Response from Petit-Fernand
Good morning Alessia, We are sorry for this delay from the postal services, it is not normal. We thank you for your understanding and wish you a good day ? Alessio
F
Francesca C.
Rating: 2 out of 5
Good morning, for the last order I had asked for delivery within 48 h with the addition of a surcharge, but the delivery was not within the requested time. For previous orders I have always been very well satisfied.
Translated reviews
Response from Petit-Fernand
Good morning Francesca, We are sorry for this delay on the part of the postal services. To apologize, we have made arrangements to refund the postage. Thank you for your understanding and have a nice day ? Alessio
N
N.n.
Rating: 3 out of 5
Some of the stickers are very difficult to remove from the sheet.
Translated reviews
Response from Petit-Fernand
Hello N.N, we are very sorry! This should not happen! We will send you the replacement and need some more information by e-mail, please!
A
Anna C.
Rating: 3 out of 5
The labels very nice but with water they come off
Translated reviews
Response from Petit-Fernand
Good morning, It is not normal for labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
K
Katharina M.
Rating: 4 out of 5
The labels are great! Unfortunately, shipping took a relatively long time. Because the shipment could not be tracked, we didn't know if and when the labels would arrive. But otherwise everything was great!
Translated reviews
M
Manuela B.
Rating: 4 out of 5
Nice labels and quick response. Would have preferred faster delivery. I will definitely order more
Translated reviews
H
Hatice Z.
Rating: 4 out of 5
Everything is great, as ordered. As we've only been using it for 3 weeks, I can't say anything about the product yet. It just took longer than 48 hours for us to receive it.
Translated reviews
L
Lea
Rating: 2 out of 5
I learned about the site through a sponsorship on social media. It immediately made a very good impression on me, the site is well done, there are many options for making custom labels. Although the printing is perfect and the aesthetic result is very nice, the functional result is absolutely poor. I purchased both adhesive labels for objects and thermal labels for clothing. Regarding the former, nothing to say. Once attached on the object they stay, but the adhesive ones are absolutely bad. They come off after the first wash (30 degrees). Out of 30 sticky ones, they went through 2 washes about a dozen. I would absolutely not buy this product again.
Translated reviews
Response from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
M
Marta Z.
Rating: 3 out of 5
Compared to the previous experience I am not fully satisfied. Prompt shipment and everything fine. Product, on the other hand, not in line with what I had hoped for: - object labels: from the externally lacquered crayons come off - thermoadhesive labels: do not withstand the dryer
Translated reviews
Response from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
L
Laura
Rating: 4 out of 5
Nice and convenient labels for kindergarten. They also stick on terry cloth bibs.
Translated reviews
I
Isa
Rating: 4 out of 5
Very easy and convenient to apply. On the first wash already several came off and I washed at 30 degrees ??
Translated reviews
L
Lili
Rating: 4 out of 5
Very good labels and easy to use I recommend
Translated reviews
N
Nichtbegeistert
Rating: 2 out of 5
Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.
Translated reviews
Response from Petit-Fernand
We are sorry that you are having problems with our labels. We can offer you a refund or send a replacement if you wish. Please, read our email for more information.
J
Jessica
Rating: 2 out of 5
Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....
Translated reviews
Response from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Alessio
S
Stefania B.
Rating: 4 out of 5
Nice and nettlesome labels, quality printing Great customer service Only downside, the packaging of the labels was not done well and the various sheets fell off the envelope
Translated reviews
J
Jamila
Rating: 4 out of 5
Delighted with my order, quality product. I heard about this site via instagram. The parents I meet in the nursery have also ordered from this site to personalize their children's bottle clothes. The labels stay in place after several washes.
Translated reviews
C
Cass.
Rating: 3 out of 5
Ordered for the second time, sent very quickly so great. However, I had a small problem with the name on the isothermal bottle. I sent a message to customer service but never heard back... too bad.
Translated reviews
Response from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. Unfortunately, it seems that your email did not reach us. We have sent you a message in order to find a solution as soon as possible. Have a nice day Alessio
E
Elia
Rating: 4 out of 5
All perfect. Only note: if I had known the box was meant as a game I would not have broken it open; so I recommend a sign on the outside on how to open it or caution. Thank you very much
Translated reviews
S
Shahnez Delici
Rating: 3 out of 5
Convenient, cute, fast shipping, but peels off too easily, especially after machines.
Translated reviews
Response from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. We have sent you an e-mail to try and find a solution as soon as possible. Have a nice day Alessio
A
Allardcc
Rating: 3 out of 5
Disappointed by the quality of the labels, which do not peel off easily and many are lost.
Translated reviews
Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If the problem persists, don't hesitate to contact us by email at [email protected] with a photo of the faulty product and we'll do our best to find a solution. Have a nice day Alessio
G
Gabriele M.
Rating: 4 out of 5
Great product Printed well.. Only flaw is that it does not stick well on the edges....
Translated reviews
A
Anne B
Rating: 3 out of 5
I was satisfied with the fast service, I've been ordering from them since 2020 but at the moment I haven't received my order and it's been treated as finished on top of that with no response to my emails and calls since September 04. I had them on the phone after my comment, the shipment was sent according to what I was told in priority, but here's another 1 week without having received the product ...
Translated reviews
Response from Petit-Fernand
Hello Anne, we've left you a voice message to reassure you that your order has been returned. Have a nice day!
V
Vanessa
Rating: 4 out of 5
I have renewed the purchase of labels I have priced more because sometimes the labels do not stand up to washing.
Translated reviews
S
Séverine
Rating: 3 out of 5
Ordered on Friday evening and received on Thursday of the following week, a far cry from the 48-hour delivery times advertised on the site. Three stars just because of that... The labels are pretty and just what I wanted.
Translated reviews
Response from Petit-Fernand
Hello Séverine, we're sorry to hear about the delay in your order. Unfortunately, the postal service can sometimes extend the delivery time. We're glad the labels are to your liking. Very nice day to you
P
Prescilla Dupuis Bigey
Rating: 3 out of 5
Too bad the special shoe labels don't stick.
Translated reviews
Response from Petit-Fernand
Hello Prescilla, please contact us by email, and send us a photo of the labels in question, so that we can provide you with a solution as quickly as possible.
S
Sabrina
Rating: 4 out of 5
The stickers are visually beautiful and of high quality. One star is deducted for the shipping. Normal shipping took forever. With the second order I chose express shipping (approx. 10!!!) and still had to wait a long time. The parcel didn't arrive on time.
Translated reviews
C
Christine Verdoux
Rating: 4 out of 5
I'm quite happy, but I think it would be a good idea to offer a wider choice of label lengths. They are too long when, like me, a person only wants a short first name and a pictogram.
Translated reviews
G
Giulia
Rating: 4 out of 5
perfect labels
Translated reviews
J
Jennifer
Rating: 3 out of 5
Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.
Translated reviews
Response from Petit-Fernand
Hello Jennifer, an email has been sent to you to help you. Have a nice day!
I
Invité
Rating: 4 out of 5
There was a slight delay due to an address error, but everything was back in order and everything was perfect. Thank you
Translated reviews
I
Invité
Rating: 2 out of 5
Iron-on labels peel off after one wash :(
Translated reviews
Response from Petit-Fernand
Maeva, please send us a private email with your order number and a photo of the labels in question. We'll get back to you with a solution in the next few days. Have a nice day!
G
Giusy
Rating: 4 out of 5
The adhesive and iron-on labels that I routinely buy are very convenient there was a misunderstanding on the 'application of a promotion but they solved it brilliantly in no time. Very satisfied. I recommend it
Translated reviews
A
Audrey.
Rating: 3 out of 5
Very good site. Very good quality labels. However, I was a little disappointed by the price increase. And I was also a little disappointed by the price increase for the picnic boxes. But otherwise the products are of very good quality.
Translated reviews
Response from Petit-Fernand
Dear Audrey, an email has been sent to you regarding your order :) Thank you for taking the time to write to us. Have a nice day!
I
Invité
Rating: 4 out of 5
As satisfied as ever
Translated reviews
E
Emilie Diarra
Rating: 3 out of 5
Perfect self-adhesive labels. Glue very well, nice aesthetics. Fast delivery. Iron-on label a little disappointed. It melts a bit despite the parchment paper and the iron being well adjusted. Does not adapt well to certain fabrics. I've seen that sticky labels for clothes have just come out. Would be nice to have designs for teenagers.
Translated reviews
Response from Petit-Fernand
Hello Emilie, we're sorry to read this about the quality of the thermo labels. We invite you to contact us by email, with photos of the labels in question so that we can help you. Have a nice day!
J
Jeanne Davis
Rating: 3 out of 5
The labels are attractive and consistent. The price is interesting. However, delivery times are much longer than indicated and customer service is non-existent as I never received a reply despite two emails sent several days apart...
Translated reviews
Response from Petit-Fernand
We are very sorry for our late response. We will contact you as soon as possible to help you. Have a nice day!
M
Maura B.
Rating: 4 out of 5
I placed two separate orders for personalized stationery labels and for notebooks/books. Really very very nice, my daughter delighted. The first order in late August, I don't know for what reason, arrived on 9/15, several days after the second order arrived. some difficulty peeling off the small labels for pencils
Translated reviews
S
Silvia
Rating: 2 out of 5
products did not arrive on time, shipping via mail without tracking, ----EDIT: ----- I have to admit they were very kind and sent me back the labels and then the first ones arrived a little late as well. Problem maybe due to slow postal service. thank you regards
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for this delay. We have sent you an email to find a solution Good day ? Alessio
M
Monica
Rating: 2 out of 5
Beautiful labels; colors and options numerous and nice well made. Unfortunately, the thermo stickers don't stay on well after two washes, in fact they just fall off and can't be resealed. The adhesive ones for clothing labels are much more valuable
Translated reviews
Response from Petit-Fernand
Good morning, please do not hesitate to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Good day Alessio
We use cookies for audience measurement and improving user experience.