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H
Rating: 4 out of 5
Super label, pretty design and perfect bag for my son's dirty clothes.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersP
Rating: 2 out of 5
Very disappointed with the bottle gourd, which is normally isothermal but does not hold water either cool or hot.
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Response from Petit-Fernand
Hello Pauline, We're surprised to read your message, because our water bottles can withstand both cold and heat, as they are double-walled and insulated. Have a nice day!
P
Rating: 4 out of 5
Label for school material: Lots of choice for everything, there's something for everyone, the color sometimes comes off if there's too much rubbing moment, and sometimes, if the label is in contact with something h24 the lamination comes off, but otherwise the labels are perfect.
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L
Rating: 4 out of 5
Super pretty!
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A
Rating: 4 out of 5
Fast delivery, good quality. Only small remark, the chosen pattern is cut (shrinks), it's a shame but otherwise nothing to say. Thank you very much!
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G
Rating: 2 out of 5
I'm disappointed because I paid for an express delivery to Belgium to my home and DPD didn't deliver and I have to go pick them up at a relay point! why am I doing this? because the previous time I had to wait almost 1 month to have them delivered.
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Response from Petit-Fernand
Hello,µ We're sorry that the order arrived directly at a relay point. Normally, they are delivered by the carrier directly to the home of our customers. We apologize for the inconvenience.
A
Rating: 4 out of 5
Labels received in checkbook form, ideal for me. Not yet tested.
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M
Rating: 3 out of 5
I ordered a personalized fabric bag to hold my son's change of clothes, but I'm disappointed by the size. It's too small and I find the prints rather minimalist. I much prefer personalized labels. Receipt was fairly quick for a summer period and the follow-up impeccable.
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Response from Petit-Fernand
Thank you very much for your message. We have forwarded your message to the appropriate department. Have a nice day!
F
Rating: 3 out of 5
The adhesives do not last long on pens and are too thick for thick pens.
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Response from Petit-Fernand
After the phone call I would like to confirm that I have sent over the discount and I am happy to know that the labels are holding!
F
Rating: 3 out of 5
A valid voucher code was simply not accepted - a written request was not answered. A 20% discount was advertised, but this was not honored. Product in and of itself really okay.
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Response from Petit-Fernand
Hello Ms. Fischer, we are sorry that you missed the promotion. The discount was valid until July 28th and your order was placed on August 1st. We were unable to apply the invalid code.
B
Rating: 4 out of 5
The product I love the only thing you do not know when it arrives because you have no possibility to track the order. Otherwise very good.
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Response from Petit-Fernand
Thank you for sharing your opinion Beatriz.
Q
Rating: 4 out of 5
The labels are beautiful and were quickly dispatched. I haven't had a chance to test them out yet.
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N
Rating: 4 out of 5
The only thing I would like to point out is that I could not make the label on 1 line, I had no choice! Thank you
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Z
Rating: 4 out of 5
Second time l have ordered this product. Good quality stickers, that stay on . Cute pictures and easy to order.
A
Rating: 4 out of 5
I have bought two years in a row and I would definitely repeat. I think the personalized tupper is amazing and very worthwhile. I bought it last year and it is like new after all the use it has had. The identification stickers for clothes and objects are very durable. The ones on the clothes do not peel off no matter how many times you wash them. Recommended 100%.
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F
Rating: 4 out of 5
Everything went well
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A
Rating: 4 out of 5
This is the 1st time I've ordered from this site, and the prices are affordable! Navigating the site is easy, and the choice of writing, colors and motifs is top-notch. I've already tested a few labels on my daughter's clothes and they fit!
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A
Rating: 4 out of 5
Everything was fine, except for the delivery information. It took about 2 weeks to arrive
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N
Rating: 3 out of 5
Delivery time too long! But the products are ok.
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Response from Petit-Fernand
Hello Nora, sorry for the long delivery time! We would like to offer you a discount as an apology! Further details by e-mail.
M
Rating: 4 out of 5
Rituel de rentrée, c mon étiquette has been with me for 4 years! I'm completely satisfied! For my son, after the firemen, the pirates, then the rocket. For my daughter, mermaid, fairy and Hawaiian flower. If possible, I'd like the site to offer a range of designs "for older children", because they're growing up fast and I'd still like to keep going back to school with c mon étiquette!!!!
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M
Rating: 4 out of 5
Quality is great! Shipping took a little longer, but otherwise everything was good!
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D
Rating: 3 out of 5
Some of the labels come off after the first wash, so I probably didn't follow the instructions properly.
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Response from Petit-Fernand
Hi Daniele, We're very sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. You'll need to program your iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before use. The labels are applied directly to the fabric. Caution: avoid elastic areas and seams. We've also sent you an email, so don't hesitate to get back to us if the problem persists. Have a nice day? Alessio, Customer Service
M
Rating: 4 out of 5
They have been very punctual and the product meets my expectations.
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M
Rating: 2 out of 5
Unfortunately, the stickers are coming off
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Response from Petit-Fernand
Hi Mandy, We are very sorry to hear this. It shouldn't come off, can we offer you a replacement or refund? We have forwarded you email with more details. We apologize for the inconvenience!
L
Rating: 4 out of 5
Lovely labels and really good quality I've never bought from this company but I'm impressed and will definitely use them again . Lots of lovely designs and fonts too . Definitely recommend!
J
Rating: 2 out of 5
The labels are nice however 2 orders from them, 2 incomplete... They send back what is missing but no commercial gesture for the loss of time... Once it can happen, 2 times it starts to happen when it's an urgent order, I took care of it in advance but here... I won't order a 3rd time!
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Response from Petit-Fernand
Hello, we are sorry to hear about this negative experience. Please contact us at contact@c-monetiquette for more information. Have a nice day Alessio, Customer Service
M
Rating: 4 out of 5
I'm not disappointed, fast delivery, quality stickers, good value for money, shimmering colors.
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S
Rating: 3 out of 5
I'm always very happy with the quality of the products. The only little problem is that I usually receive a booklet with the name of each of my boys and this time all the labels are mixed up, so it's a lot less practical!
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not fully meet your expectations. We have sent you an email with a small commercial gesture to thank you for your loyalty! Have a nice day? Alessio, Customer Service
F
Rating: 2 out of 5
The selection option, order and delivery worked perfectly. However, the stickers came off the new pens after a few hours - very annoying! With the books, on the other hand, they do their job perfectly.
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Response from Petit-Fernand
We are sorry for the inconvenience! Sometimes, if the labels are too thin, it is better to use the MINI labels. Would you like a replacement for this order or a refund?
C
Rating: 3 out of 5
I made a mistake in the order, the site asks me to return the labels at my expense and it will be refunded, I do not see the point of returning them since they will be thrown away.
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not meet your expectations. This procedure does not work for us, but we will do our best to find a solution for you. Have a nice day? Alessio, Customer Service
C
Rating: 4 out of 5
Great product, great quality and exactly as described. The only reason I didn't give 5 stars is that I didn't got any shipping update until I received it. Just an email saying that the order is shipped would be great. I will definitely order here again.
J
Rating: 4 out of 5
Not enough communication to know where the parcels are, but very satisfied with the labels.
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J
Rating: 4 out of 5
Everything is perfect !
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C
Rating: 4 out of 5
Too thick to fit on pencils? Otherwise as requested and therefore ideal for flat surfaces?
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D
Rating: 3 out of 5
The font size does not match my labels. My previous label purchase was more interesting. A complete booklet with a font and size that matched my choices.
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Response from Petit-Fernand
Hello Dali, we're sorry to hear that your order did not meet your expectations. However, when you placed your order, you were able to see the labels on the summary page before payment. We have therefore produced and dispatched the order as requested. We remain at your disposal and wish you a nice day? Alessio, Customer Service
V
Rating: 4 out of 5
Machine peels off after 10 washes
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L
Rating: 4 out of 5
Super good product , very happy with the quality of durability on the objects .
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S
Rating: 4 out of 5
The label and delivery were top notch, but I got one star because I don't find the packaging ideal... I received two pouches but as some formats are not grouped together I don't find this practical. As for the rest, I have nothing to say thank you for everything?
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L
Rating: 4 out of 5
As satisfied as every year
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M
Rating: 2 out of 5
Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.
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Response from Petit-Fernand
Hello Manuela, we are sorry to hear that you have encountered problems with the printing of the labels, you can contact us via the contact form.