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B
Rating: 4 out of 5
Order as expected. I think it's a shame to use so much cardboard to deliver the bottles.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.
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Response from Petit-Fernand
Hello Manuela, we are sorry to hear that you have encountered problems with the printing of the labels, you can contact us via the contact form.
S
Rating: 4 out of 5
This is the second time I have used your service and I am very happy.
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V
Rating: 4 out of 5
Lovely brand stickers work really well. Stuck onto bottles and sippy cups they withstand the dishwasher and steriliser! Nursery love that everything is named. Great deals and lovely designs- would recommend to others!
B
Rating: 4 out of 5
Product corresponds to the order, very satisfied. Only downside is the delivery tracking. I was unable to track my order despite creating an account and an email address corresponding to the order. Nevertheless, the parcel arrived safely and in a relatively short time for the DOM thank you.
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A
Rating: 4 out of 5
I edit my opinion to thank Sandra from customer service for the trouble she took to attend my complaints. After waiting a bit longer than expected, I finally got the stickers ?
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Response from Petit-Fernand
Hi Alba, We have seen that you have contacted us a while ago by email. Don't worry, we will resend it to you again. Regards
N
Rating: 2 out of 5
The labels do not stick to the pencils and notebooks, I have to stop all the labels.... I've been buying batches of labels for 5 years and this is the first year I've had this problem.... Otherwise the visual is nice
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Response from Petit-Fernand
Dear Noelline, We have just contacted you by email regarding your latest order. Have a nice day!
C
Rating: 4 out of 5
Received promptly. Good quality label, nice print
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P
Rating: 4 out of 5
Good product speed delivery
C
Rating: 4 out of 5
A wide range of products. Fast delivery.
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N
Rating: 2 out of 5
Stickers arrived quickly, easy to use. Unfortunately, the stickers for items in the dishwasher break after a very short time.
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Response from Petit-Fernand
Hi Nicole, We are sorry to hear that your labels are peeling off - of course this should not happen! Please contact our customer service for a replacement or refund!
A
Rating: 4 out of 5
The labels seem to be of good quality, although I have not used them yet. Package shipping and notifications were not synchronized.
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L
Rating: 4 out of 5
Quite happy with my order but the pencils are not so good.
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C
Rating: 4 out of 5
Very good product
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P
Rating: 3 out of 5
Fast and accurate delivery, but after several years of orders I was disappointed this time with the quality of the self-adhesive clothing labels. Many of the labels did not stand up to the first wash. Very disappointed.
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Response from Petit-Fernand
Hello Perrine, We invite you to contact us by email in order to help you . Very nice day
P
Rating: 4 out of 5
All is well!
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F
Rating: 3 out of 5
Beautiful presentation as a booklet, good quality. Unfortunately, the small labels are not very easy to read despite the high-contrast colors. Other fonts or the option to display in bold would be good. I would have liked more flexibility in the design in general as far as spaces etc. are concerned
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Response from Petit-Fernand
Hi Frauke, We are sorry to hear that you are not satisfied with the labels for the pens. We offer 11 different fonts and many different colors. We have sent you more information via email.
G
Rating: 4 out of 5
Problem with the delivery of my order but efficient customer service. Thank you for responding and helping me.
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Response from Petit-Fernand
Hello Gaelle, we're sorry for the delay in your order. We contacted you by email this morning to help you as soon as possible. Have a nice day!
F
Rating: 3 out of 5
I am satisfied with my last purchase concerning the labels for objects except that I had chosen black writing and I had white writing damage because you can hardly see what is written. After being contacted, the service asked me to send a photo of what I had received. Once I had opened my message, they replied that I would receive new ones in accordance with my order, and I received them within 48 hours. Nothing to say about the after-sales service, they are efficient.
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Response from Petit-Fernand
Hi Fanny, I've just left you a voicemail to chat with you and help you :) Have a nice day
S
Rating: 4 out of 5
Good quality stickers that last even with frequent use
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C
Rating: 4 out of 5
We could do with a few more labels that stick on without an iron.
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J
Rating: 4 out of 5
It's a shame there aren't even smaller labels. They'd be handy for markers, pencils and pens.
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A
Rating: 4 out of 5
Good product I made a mistake on my address, the problem was solved quickly Thank you
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A
Rating: 4 out of 5
Great for my kids
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B
Rating: 3 out of 5
Arrived late ... labels were useless
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Response from Petit-Fernand
Hello Benjamin, We have just sent you an email to help you ! Have a nice day
V
Rating: 4 out of 5
Delivery a little long but product conforms
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S
Rating: 4 out of 5
Quite disappointed because I asked for a small message and I got nothing and it's been 2 orders in a row that I do not receive a message for my daughters.
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A
Rating: 4 out of 5
Hello, Very satisfied with the labels. It was a colony pack, and for my taste it just lacks iron-on labels. I'm a little less confident about self-adhesive clothing labels.
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N
Rating: 2 out of 5
After a week, the decoration on my gourd was already extremely disappointing.
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Response from Petit-Fernand
Hello Natacha, we're sorry to read this. We have left you a voicemail to help you quickly. We also invite you to send us a photo of the gourd by email to: [email protected]
M
Rating: 4 out of 5
Very pretty, useful, practical and colorful order.it's my second.I haven't had a chance to try iron-on labels.I recommend it.
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Response from Petit-Fernand
Super!!! Thank you so much!!!
S
Rating: 4 out of 5
Very pleased with the wide range of choices. The marking of clothes is essential in day nurseries and schools to facilitate the daily life of professionals and children!
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J
Rating: 4 out of 5
Beautiful labels Fast delivery
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A
Rating: 4 out of 5
Super quality and long-lasting products! This time the delivery only took a little while!
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O
Rating: 3 out of 5
We love C-MonEtiquette products. The design and the website are great. Only on my orders of the last 2 years I've had problems, not the right number of labels requested, some quite numerous that don't come off the booklet properly. Each time, the after-sales service was difficult to contact and there was no solution. That didn't stop me from ordering this year. But I think it's a real shame.
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Response from Petit-Fernand
Dear Océane, Thank you for your time over the phone. We wish you an excellent day, and thank you again for your confidence.
F
Rating: 4 out of 5
Lots of label choices and customization options. On-time delivery.
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M
Rating: 2 out of 5
When confirming my order, I forgot to mention the promotional code sent by email. I sent a request to the service department but got no answer...
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Response from Petit-Fernand
Hello Marianne, Unfortunately, we haven't received an email from you. I've just left you a voicemail to help you as soon as possible. Have a nice day!
S
Rating: 4 out of 5
Fast, easy ordering and fast shipping. I still have one regret about the shoe labels, which at the time had a transparent film to be added and now you have to change the label several times a year because, without this film, the writing fades.
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C
Rating: 4 out of 5
Error, we received the labels of another child but out it always good quality but fortunately given the price
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L
Rating: 4 out of 5
Very good purchase fast delivery ....the labels adhere well to the wash very satisfied with this purchase
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S
Rating: 4 out of 5
I've been ordering labels for school and field trips for several years now. They're very practical. It would be nice to make templates for teenagers. This year, my 2 children's labels were mixed up in 2 notebooks. Fortunately, these labels are for my children and not for gifts.
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