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S
Rating: 4 out of 5
The product is very good, it was slow delivery
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersH
Rating: 4 out of 5
The stickers can withstand many washes and stay on. Shipping was quick and uncomplicated
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P
Rating: 3 out of 5
The stickers are too wide for thin pens and they are also expensive for so little
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Response from Petit-Fernand
We are sorry that you are not satisfied with the size of the labels. You are ordering a larger size than the labels for the pens called Mini.
T
Rating: 4 out of 5
Packages received, delays a little longer but the items are of good quality.
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Response from Petit-Fernand
Hello Nathalie, We have just left you a voicemail to help you :) Have a nice day
C
Rating: 3 out of 5
I received someone else's order. I had to contact customer service to finally receive my order more than two weeks after placing it.
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Response from Petit-Fernand
We have just left you a voice message to help you. We apologize for this production incident. Have a nice day Cloé
V
Rating: 4 out of 5
Nice but very small labels
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N
Rating: 4 out of 5
Very satisfied with the product and the quality, I recommend
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M
Rating: 4 out of 5
Iron-on labels of rather good quality. Some of them came off in the first wash; perhaps we hadn't done as we'd asked...?
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C
Rating: 2 out of 5
I'm disappointed. I took over 140 self-adhesive labels for my son's clothes that I couldn't use because they wash out.
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Response from Petit-Fernand
Hello Camille, We have just contacted you by email to help you. Have a nice day!
S
Rating: 2 out of 5
The labels are great but the delivery service is terrible. Two weeks for delivery!!! The labels arrived after my daughter left for camp. As this is her last year as a "little one", the labels ended up as decoration. Over 20 euros down the drain! :-(
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Response from Petit-Fernand
Hello Sylviane, We're sorry to read about your latest experience with C-monetiquette. We have just contacted you by email in order to help you. Have a nice day!
D
Rating: 4 out of 5
Labels if you follow the instructions in 8 seconds they attach. Only flaw I read later that on have to attach to pre-existing garment labels. If not if they get washed they come off. I wanted them for external right on the fabric. Overall a good product. I give 4 stars instead of 5 just x this reason.
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M
Rating: 3 out of 5
I received square self-adhesive labels with a thin white font that was almost illegible on a green background. I wish the site could have prevented us from making such a choice. I wrote to the brand's customer service department but never received a return. As for the iron-on labels, they come off very often, which is dangerous for a small child who could choke on them. Not really suitable for nurseries, I think!
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Response from Petit-Fernand
Hello Marion, We have just contacted you by email to help you. Have a nice day!
L
Rating: 4 out of 5
Easily and quickly customizable, with wide choice of colors and designs. quick delivery (about a week) and on time easy to apply and resistant to machine wash
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M
Rating: 4 out of 5
Name sticker arrived on time. They look nice. I haven't tried them yet and that's why I give it 4 stars
C
Rating: 4 out of 5
Very good product, easy to apply
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M
Rating: 4 out of 5
They resolved my issue very well
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Response from Petit-Fernand
Thank you very much for your trust Maria :)
E
Rating: 3 out of 5
They are very nice and of good quality but they no longer use the tracing paper for the thermo adhesive labels nor the transparent stickers that protect the shoes, as was the case with my last order, so they have quickly lost their color.
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Response from Petit-Fernand
Hi Erika, Thank you for your feedback. We invite you to write us by email to [email protected] Greetings
D
Rating: 2 out of 5
Quite disappointed, the colors are much blander than before. You can barely see the name.
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Response from Petit-Fernand
Hello Delphine, We have just contacted you by email to help you with your latest order. Have a nice day!
S
Rating: 4 out of 5
Beautiful labels
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E
Rating: 3 out of 5
The material sold is always great, but the shipping method is bad. Every time you have to go to the post office to pick up the package because the seller is not contacted at the time of pickup.
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Response from Petit-Fernand
Good morning Elisa, we are sorry to hear about this delivery anomaly by postal services. We apologize and thank you for your understanding.
S
Rating: 3 out of 5
Stickers do not hold. Very disappointed
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Response from Petit-Fernand
Hello Stéphane, We're sorry to read this. We have just sent you an email to help you. Have a nice day!
R
Rating: 4 out of 5
The quality is good and the variety is acceptable , as an improvement the shipping is somewhat slow. It is what I expected, we will repeat!
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Response from Petit-Fernand
Hi Raquel, Thank you very much for sharing your opinion with us. Regards
C
Rating: 4 out of 5
Fast shipping. Clear site and easy to place orders. Very nice products. I purchased the large bags with the printed name: the print nice and clean, only flaw the washing directions I washed them in the washing machine, inside out and they did not get ruined. A little tricky to iron the fabric.
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M
Rating: 2 out of 5
Hello, I ordered iron-on labels and followed the recommendation to the letter so that they would stick to the clothes, then 3 days later I put one of the shirts on my son, then put it in the washing machine at the end of the day and out of the machine the label started to come off... I'm disappointed...
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Response from Petit-Fernand
Hello Maryse, We're sorry to read this. We have just sent you an email to help you. Have a nice day!
L
Rating: 4 out of 5
The scout pack labels come in handy. The self-adhesive labels are easy to stick on, but come off in the wash if the backing is more rigid. But all in all, I'm very happy with them!
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N
Rating: 3 out of 5
don't always hold up in the washing machine Too bad
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Response from Petit-Fernand
Hello Nicole , We're sorry to read this. We have just sent you an email to help you. Have a nice day!
R
Rating: 4 out of 5
VERY SATISFIED WITH THE CHOICE AND QUALITY I RECOMMEND
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M
Rating: 4 out of 5
Good quality, easy to use and good hold, beautiful motifs
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V
Rating: 4 out of 5
Very fast delivery and very nice. My daughter will be happy. I recommend this product.
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F
Rating: 4 out of 5
Fast delivery as always
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Response from Petit-Fernand
At the top! Thank you so much for your confidence!
O
Rating: 4 out of 5
Everything is perfect.
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D
Rating: 4 out of 5
good quality, a little expensive
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L
Rating: 2 out of 5
Very disappointing , aesthetically nice stickers, they come off very soon from any surface
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Response from Petit-Fernand
Good morning Luisa. I am very sorry to hear that you are experiencing problems with your labels. We have contacted you to find a solution. Good day Alessio
M
Rating: 2 out of 5
This is the second time I have bought heat-sensitive labels and, unfortunately, it will be the last, as they do not stick well to clothing. In addition, it is a complicated system for fiber clothing that does not tolerate the high temperature of the iron. I think adhesive labels with a strong glue would be better. I will try to find them on the market.
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Response from Petit-Fernand
Hi Montse, I'm sorry to hear that some of the labels from your last order have come off. We have sent you an email to help you, Regards :)
P
Rating: 4 out of 5
Very good
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Response from Petit-Fernand
Thank you very much :)
R
Rating: 4 out of 5
The labels are perfect, the delivery time respected, I order them every year for textbooks.
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Response from Petit-Fernand
Thank you very much !!!
D
Rating: 4 out of 5
Everything went well.
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E
Rating: 2 out of 5
i'm disappointed it washes out
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Response from Petit-Fernand
Hello Emilie, We have just contacted you by email to help you with your latest order. Have a nice day!
J
Rating: 2 out of 5
I'm disappointed with the 1st wash, the labels come off.
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Response from Petit-Fernand
Hello Jennifer, We have sent you an email to help you quickly. Have a nice day!
A
Rating: 3 out of 5
Very pretty set, lunchbox and gourd, but the gourd arrived scratched so I was a little disappointed on that score.
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Response from Petit-Fernand
Hello Alexia, We have sent you an email to help you quickly. Have a nice day!