Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are nice however 2 orders from them, 2 incomplete... They send back what is missing but no commercial gesture for the loss of time... Once it can happen, 2 times it starts to happen when it's an urgent order, I took care of it in advance but here... I won't order a 3rd time!
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Response from Petit-Fernand
Hello, we are sorry to hear about this negative experience. Please contact us at contact@c-monetiquette for more information. Have a nice day Alessio, Customer Service
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Manouch
Rating: 4 out of 5
I'm not disappointed, fast delivery, quality stickers, good value for money, shimmering colors.
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Stéphanie
Rating: 3 out of 5
I'm always very happy with the quality of the products. The only little problem is that I usually receive a booklet with the name of each of my boys and this time all the labels are mixed up, so it's a lot less practical!
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not fully meet your expectations. We have sent you an email with a small commercial gesture to thank you for your loyalty! Have a nice day? Alessio, Customer Service
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Fraudonnerknispel
Rating: 2 out of 5
The selection option, order and delivery worked perfectly. However, the stickers came off the new pens after a few hours - very annoying! With the books, on the other hand, they do their job perfectly.
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Response from Petit-Fernand
We are sorry for the inconvenience! Sometimes, if the labels are too thin, it is better to use the MINI labels. Would you like a replacement for this order or a refund?
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Cassandra Pourrez
Rating: 3 out of 5
I made a mistake in the order, the site asks me to return the labels at my expense and it will be refunded, I do not see the point of returning them since they will be thrown away.
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Response from Petit-Fernand
Hello Cassandra, Sorry to hear that your order did not meet your expectations. This procedure does not work for us, but we will do our best to find a solution for you. Have a nice day? Alessio, Customer Service
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Camille N.
Rating: 4 out of 5
Great product, great quality and exactly as described. The only reason I didn't give 5 stars is that I didn't got any shipping update until I received it. Just an email saying that the order is shipped would be great. I will definitely order here again.
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Jessica Cotineau
Rating: 4 out of 5
Not enough communication to know where the parcels are, but very satisfied with the labels.
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Judit Garcia Lanza
Rating: 4 out of 5
Everything is perfect !
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Chloé
Rating: 4 out of 5
Too thick to fit on pencils? Otherwise as requested and therefore ideal for flat surfaces?
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Dali
Rating: 3 out of 5
The font size does not match my labels. My previous label purchase was more interesting. A complete booklet with a font and size that matched my choices.
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Response from Petit-Fernand
Hello Dali, we're sorry to hear that your order did not meet your expectations. However, when you placed your order, you were able to see the labels on the summary page before payment. We have therefore produced and dispatched the order as requested. We remain at your disposal and wish you a nice day? Alessio, Customer Service
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Virginie Lemaire
Rating: 4 out of 5
Machine peels off after 10 washes
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Ludovic Maillet
Rating: 4 out of 5
Super good product , very happy with the quality of durability on the objects .
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Sarah Tordjman
Rating: 4 out of 5
The label and delivery were top notch, but I got one star because I don't find the packaging ideal... I received two pouches but as some formats are not grouped together I don't find this practical. As for the rest, I have nothing to say thank you for everything?
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Lea Bellamy
Rating: 4 out of 5
As satisfied as every year
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Manuela Rodriguez
Rating: 2 out of 5
Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.
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Response from Petit-Fernand
Hello Manuela, we are sorry to hear that you have encountered problems with the printing of the labels, you can contact us via the contact form.
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Beren
Rating: 4 out of 5
Order as expected. I think it's a shame to use so much cardboard to deliver the bottles.
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Manuela Rodriguez Alvarez
Rating: 3 out of 5
Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.
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Response from Petit-Fernand
Hello Manuela, we are sorry to hear that you have encountered problems with the printing of the labels, you can contact us via the contact form.
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Sara San Cristóbal Maestre
Rating: 4 out of 5
This is the second time I have used your service and I am very happy.
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Verity M.
Rating: 4 out of 5
Lovely brand stickers work really well. Stuck onto bottles and sippy cups they withstand the dishwasher and steriliser! Nursery love that everything is named. Great deals and lovely designs- would recommend to others!
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Bolnet
Rating: 4 out of 5
Product corresponds to the order, very satisfied. Only downside is the delivery tracking. I was unable to track my order despite creating an account and an email address corresponding to the order. Nevertheless, the parcel arrived safely and in a relatively short time for the DOM thank you.
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Alba
Rating: 4 out of 5
I edit my opinion to thank Sandra from customer service for the trouble she took to attend my complaints. After waiting a bit longer than expected, I finally got the stickers ?
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Response from Petit-Fernand
Hi Alba, We have seen that you have contacted us a while ago by email. Don't worry, we will resend it to you again. Regards
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Noë
Rating: 2 out of 5
The labels do not stick to the pencils and notebooks, I have to stop all the labels.... I've been buying batches of labels for 5 years and this is the first year I've had this problem.... Otherwise the visual is nice
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Response from Petit-Fernand
Dear Noelline, We have just contacted you by email regarding your latest order. Have a nice day!
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Clavier
Rating: 4 out of 5
Received promptly. Good quality label, nice print
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Pauline B.
Rating: 4 out of 5
Good product speed delivery
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Céline
Rating: 4 out of 5
A wide range of products. Fast delivery.
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Nicole M.
Rating: 2 out of 5
Stickers arrived quickly, easy to use. Unfortunately, the stickers for items in the dishwasher break after a very short time.
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Response from Petit-Fernand
Hi Nicole, We are sorry to hear that your labels are peeling off - of course this should not happen! Please contact our customer service for a replacement or refund!
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Alícia Dominguez
Rating: 4 out of 5
The labels seem to be of good quality, although I have not used them yet. Package shipping and notifications were not synchronized.
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Ludivine Lippens
Rating: 4 out of 5
Quite happy with my order but the pencils are not so good.
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Christelle Lebrard
Rating: 4 out of 5
Very good product
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Perrine
Rating: 3 out of 5
Fast and accurate delivery, but after several years of orders I was disappointed this time with the quality of the self-adhesive clothing labels. Many of the labels did not stand up to the first wash. Very disappointed.
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Response from Petit-Fernand
Hello Perrine, We invite you to contact us by email in order to help you . Very nice day
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Pilar Vila
Rating: 4 out of 5
All is well!
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Frauke
Rating: 3 out of 5
Beautiful presentation as a booklet, good quality. Unfortunately, the small labels are not very easy to read despite the high-contrast colors. Other fonts or the option to display in bold would be good. I would have liked more flexibility in the design in general as far as spaces etc. are concerned
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Response from Petit-Fernand
Hi Frauke, We are sorry to hear that you are not satisfied with the labels for the pens. We offer 11 different fonts and many different colors. We have sent you more information via email.
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Gaëlle Perlot
Rating: 4 out of 5
Problem with the delivery of my order but efficient customer service. Thank you for responding and helping me.
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Response from Petit-Fernand
Hello Gaelle, we're sorry for the delay in your order. We contacted you by email this morning to help you as soon as possible. Have a nice day!
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Fanny Marchandise
Rating: 3 out of 5
I am satisfied with my last purchase concerning the labels for objects except that I had chosen black writing and I had white writing damage because you can hardly see what is written. After being contacted, the service asked me to send a photo of what I had received. Once I had opened my message, they replied that I would receive new ones in accordance with my order, and I received them within 48 hours. Nothing to say about the after-sales service, they are efficient.
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Response from Petit-Fernand
Hi Fanny, I've just left you a voicemail to chat with you and help you :) Have a nice day
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Sabrina S.
Rating: 4 out of 5
Good quality stickers that last even with frequent use
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Céline Franquenouille
Rating: 4 out of 5
We could do with a few more labels that stick on without an iron.
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Julia
Rating: 4 out of 5
It's a shame there aren't even smaller labels. They'd be handy for markers, pencils and pens.
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Amelie Rafii
Rating: 4 out of 5
Good product I made a mistake on my address, the problem was solved quickly Thank you
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Ana Fernandez
Rating: 4 out of 5
Great for my kids
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Benjamin
Rating: 3 out of 5
Arrived late ... labels were useless
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Response from Petit-Fernand
Hello Benjamin, We have just sent you an email to help you ! Have a nice day
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