The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hi Paula, We have just contacted you by email to help you :) Have a nice day
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Caroline
Rating: 2 out of 5
Very fast delivery. However, the label does not always stick properly.
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Response from Petit-Fernand
Hello Caroline, We're sorry to read that some labels are having trouble sticking. We have just contacted you by email to help you quickly. Very nice day to you
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Petra S.
Rating: 4 out of 5
All good so far. The writing on the labels could be a little darker/blacker. Ironing on worked well The delivery time was a little too long.
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Response from Petit-Fernand
Thank you for your review, Petra! We are sorry if the colors are not as expected! Please send us a message with some pictures to customer service if you would like to exchange the labels!
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Camille
Rating: 4 out of 5
Ordered in a hurry received very quickly Easy to use site
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Adeline
Rating: 4 out of 5
1st order and your satisfied fastgood quality I recommend
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Nathalie Leportier
Rating: 4 out of 5
Very practical and pretty
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severine
Rating: 4 out of 5
Great labels, haven't used them yet but delighted with my purchase.
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Response from Petit-Fernand
Thank you very much Séverine :)
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federica
Rating: 4 out of 5
Beautiful personalized bags and stickers to stick on clothing labels More complex ones to use with iron
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Emilie
Rating: 4 out of 5
Easy to use and navigate site, very fast and free delivery for labels.
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Elle
Rating: 4 out of 5
Early days, however the stickers that have been applied to lunchboxes, cups and spoons are still firmly in place and have been through the dishwasher multiple times. The iron-on ones are firmly stuck too and just look great overall. They arrived fairly quickly as well. Will most definitely be purchasing more!
Response from Petit-Fernand
We are glad you enjoying our products, Elle!!
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danielle d.
Rating: 4 out of 5
Everything was perfect, except that I couldn't find the Eiffel Tower logo. ??
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Jj
Rating: 3 out of 5
Difficult to detach from the print
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Response from Petit-Fernand
We are sorry to hear about this problem! Please send the picture of the faulty labels to our customer service and we will replace them free of charge!
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Sophie Brébouillet
Rating: 3 out of 5
The labels peeled off very quickly. No need to wash them, yet they stuck when put on the garments.
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Response from Petit-Fernand
Hello Sophie, I have just sent you an email to help you, Have a nice day!
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Daniela C.
Rating: 4 out of 5
The product corresponds to my expectations and that indicated
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Rachel Llorca
Rating: 2 out of 5
Nothing to say about the speed of shipment and the visual aspect of the labels BUT there is a big problem with the quality, all the labels came off in the first wash (even before washing they seemed fragile in terms of adhesion to the garment despite having respected the application process).
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Response from Petit-Fernand
Hello Rachel, We're sorry to read that your labels are coming off. We have just contacted you by email to discuss how we can help you. Have a nice day!
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DELPHINE LEMARINIER
Rating: 3 out of 5
1 out of 3 labels came off after the first wash. It seems to me that this product was more durable a few years ago.
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Response from Petit-Fernand
Hello Delphine, I have just contacted you by email to help you. I'm sorry to see that your labels have come off. Have a nice day :)
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Radjabaly
Rating: 3 out of 5
I've ordered from the site several times before, but this time I was disappointed with the iron-on labels, which didn't stick to the clothes.
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Response from Petit-Fernand
We have just contacted you by email in order to help you. Sorry to see that your labels have come off. Have a nice day :)
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Giada
Rating: 2 out of 5
I will preface this by saying that I have not yet had a chance to check the quality of the labels because I live abroad and had purchased them convinced that they would arrive during our stay at my grandparents'. But the delivery time is not as much of a problem as the manner. In fact, the envelope with the labels inside was not mailed in the mailbox but left outside stuck in a dark window in the rain. My parents noticed the envelope by accident after days. Now, for the price of the labels (they cost twice as much as many others that are just as effective) I would at least expect the product to be delivered to the recipient and not for the recipient to have to work hard to find them. I give three stars because even if they were the most beautiful labels in the world, the service can be far improved and I certainly will not buy them again. That is, if the ones I received are usable.
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Response from Petit-Fernand
Good morning, We are sorry to learn of this unfortunate inconvenience from the postal services. We will open an investigation on our part to make sure that cases like this do not rupture. You, on your part, please do not hesitate to contact us should you encounter a product quality problem. A good day Alessio
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Mme Nguyen
Rating: 4 out of 5
Fast but cannot be stuck to the garment label
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Cassandre Chambry Lorancy
Rating: 3 out of 5
Fast shipping, a bit expensive and a shame not to be able to change the symbol in the packs.
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Response from Petit-Fernand
Hi Cassandre, Thank you for your feedback. We'll pass it on to our graphics department. Very nice day to you
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Nathalie Coulaudon
Rating: 4 out of 5
Very good product Fast delivery
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Laura
Rating: 2 out of 5
I have ordered on several occasions and always perfect but not this time, I do not know if it is because they have changed the quality or because I did not include the paper to stick them with iron but all the stickers peeled off at the first use.
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Response from Petit-Fernand
Good morning Laura, I just sent you an email to help you , Greetings : )
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Ana Rosa
Rating: 4 out of 5
Very useful. Recommended
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Response from Petit-Fernand
Thank you very much Ana Rosa : )
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Norma Bourcy
Rating: 4 out of 5
Good quality label. And fast shipping.
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Sarah R.
Rating: 3 out of 5
Very cute design but unfortunately a few stickers for the clothes come off during washing.
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Response from Petit-Fernand
Hello Sarah, this should not be!!! Can you please contact our customer service with the photos for the replacement ?
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Nuri
Rating: 3 out of 5
In the last two orders the thermo adhesive labels peeled off shortly after having put them on (they last a few days). I hooked it with the iron at the indicated temperature and the seconds indicated, and I don't use the garment immediately, I let it rest for a day. The rest of the labels adhere well. Order arrived in the agreed time.
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Response from Petit-Fernand
Hello Nuria, We have just sent you an email to help you. Good day : )
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Miriam F.
Rating: 4 out of 5
Very good because it is not the first time I bought these labels, the quality is very good and the delivery time is good. I did not give 5 stars because compared to last years, there are no more free stickers in the pad, and it was a pity not to find them because they were very beautiful and original.
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Response from Petit-Fernand
Good morning Miriam Indeed the giveaway is still there, it must have been an oversight. Thank you for conndividing your opinion? see you soon on Petit-Fernand! ?
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sylvia mahy
Rating: 2 out of 5
Pretty and practical, but they didn't stand up to washing.
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Response from Petit-Fernand
Hello Sylvia, We have just contacted you by email in order to help you : )
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Olesea
Rating: 3 out of 5
The delivery service is very bad, I was acasa on purpose all week to wait for the parcel and no one called they left me the parcel in Poste with all the services that offers poste Italiane;((
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Response from Petit-Fernand
We are sorry to hear that the postal service did not live up to your expectations. Thank you for your report, we will initiate an investigation on our part so that the inconvenience does not happen again. Good day Alessio
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NATHALIE
Rating: 4 out of 5
Perfect fit for my pots. Impeccable water resistance.
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Laura G.
Rating: 4 out of 5
PUNCTUAL,ACCURATE , FFIABLE
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Solange Lembe
Rating: 2 out of 5
Well collected
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Response from Petit-Fernand
Hello Solange, We don't understand your message. Is everything ok for you? Please send us an email using our contact form. Have a nice day :)
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Mme Dumont Laurence
Rating: 3 out of 5
I ordered and I did not receive my order I had to send you an email but it took 15 days for me to be able to say that I had not received it before you sent me one and therefore no use because it arrived much too late.
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Response from Petit-Fernand
Hello Laurence, We are very sorry for the delay in your order. We have sent you an email to help you. Have a nice day!
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danika77
Rating: 4 out of 5
Goods not received until today Update 2022-05-27: After consultation with customer service very fast subsequent delivery.
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Response from Petit-Fernand
Hello Daniela, We are sorry for the delivery problems. Can you please contact our customer service with your address confirmation?
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Melanie
Rating: 4 out of 5
The corks were received on time and in perfect condition. I just hope they'll be stronger than the first cap, which broke pretty quickly after falling out of my daughter's hands.
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VLR
Rating: 4 out of 5
I've only been using them for a short time, but they were very easy to put on clothes and none of them have come off, not even the ones on the objects, so I'm happy with them.
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Response from Petit-Fernand
Thank you very much for your comment Vanesa : )
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Anouka
Rating: 3 out of 5
The parcel has not yet arrived... I placed the order 23 days ago! It was for a birthday. I'm disappointed because delivery costs 6 euros, but it's incredibly slow. It's true that it's in a French overseas department, but in that case, it should be specified on the site that the delivery time is very long: I wouldn't have made that choice. I probably wouldn't do it again.
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Response from Petit-Fernand
Hello Eloïse, We are sorry to read that your order has been delayed. We have just contacted you by email to help you. Have a nice day!
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G.Z.
Rating: 4 out of 5
If several different stickers are ordered, it would be nice to receive them loose rather than bound like a booklet. It was a bit difficult to take apart as the gift was for two children in our case.
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Response from Petit-Fernand
Thank you for your review! However, we only send a separate booklet if it is a practical set (crèche, school...). In other cases, and even if the order contains several different names, we do not necessarily send several brochures for reasons of paper consumption and staples (eco-responsibility).
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A. O.
Rating: 4 out of 5
Very nice stickers that you can design yourself. Let's see how well they hold up.
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Response from Petit-Fernand
Thanks for the 4 stars and feedback!
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