Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I ordered labels for my daughter's trip. The labels were to be dispatched within 48 hours and AFTER placing the order I was told that the delivery time could be a little longer. I was confident that the trip would only take place 1 month later. As a result, I never received the labels and spent my time scribbling indelibly on all his clothes. After trying several times to contact customer service via the website, I finally got through to someone on Facebook, who was very helpful, telling me that the order must have been lost and that they were going to send me my order again... fortunately, my daughter shouldn't have to change her name, because she had plenty of time to leave and come back.
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Response from Petit-Fernand
Hi Laura, Sorry to read this. We have contacted you by email in order to find a solution together. Have a nice day!
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Noemie Vallet
Rating: 4 out of 5
Fast shipping and as described
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Response from Petit-Fernand
Great, thanks :)
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Pacot
Rating: 3 out of 5
The labels on the clothes didn't stick well, and after washing some of them came off.
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Response from Petit-Fernand
Hi Cindy, Thank you for your feedback. We're sorry to hear that some labels are coming off, and we've sent you an email to help you quickly. Have a nice day!
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Chrystelle De Brandt
Rating: 3 out of 5
Even though I gave my new address and had it delivered, the labels were sent to my old address.
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Response from Petit-Fernand
Hello Chrystelle, I have just sent you an email to help you with your order. I'm really sorry about this. Bonne journée à vous
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Marion
Rating: 4 out of 5
I ordered several models of self-adhesive labels and one set does not peel off well. There's extra plastic. All the others are great.
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Anne J.
Rating: 4 out of 5
Tippi toppi ????
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Dana M.
Rating: 4 out of 5
Beautiful stickers. I can't say anything about durability yet as they haven't been in use that long. But they look high quality and stick well to the drinking cup, where they have already successfully survived the dishwasher. We have yet to test the clothes stickers/ironing labels.
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Pauline Hu
Rating: 3 out of 5
1st order of clothing labels, the labels didn't come off the board easily and many came off in the 1st wash... It's a pity, because the designs are always very nice!
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Response from Petit-Fernand
Thank you for your feedback Pauline . We have just contacted you via email in order to find a solution together :)
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Val W.
Rating: 4 out of 5
I love these stickers They are lovely in colour and design perfect for my new baby's clothes tupperwear boxes and shoes
Response from Petit-Fernand
Thanks Val for your review! We are glad you love our products!
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Regina
Rating: 2 out of 5
So far I have bought labels for clothing and have been very comfortable with them. The latest ones, bought for pencils, on the other hand, I found to be not very durable. They do not adhere well to the edges and come off easily.
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution.
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Tamara García
Rating: 3 out of 5
The labels for sticking on objects are very good and resistant, but the hotmelt labels peel off after the first use.
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Response from Petit-Fernand
Thanks for your feedback Tamara . I just emailed you to give you a hand :)
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Rocio Mantuano Soriano
Rating: 3 out of 5
They are very cool stickers. The bad thing is that in the first wash the sticker is gone.
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Response from Petit-Fernand
Thank you for your message Rocio :) We are sorry to hear that you had difficulties with the stickers. We have just contacted you by email to help you.
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Gilvan
Rating: 4 out of 5
Labels as ordered. Fast delivery
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Response from Petit-Fernand
Thank you very much?
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N. G.
Rating: 3 out of 5
I love the stickers and have ordered them for the umpteenth time. Unfortunately, this time they are very difficult to remove from the foil, which was never the case before.
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Response from Petit-Fernand
We are very sorry to learn that the quality of the goods you received is not satisfactory. It is very rare, but you seem to have received a defective product. Please contact our customer service with further information for replacement.
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Anna P.
Rating: 4 out of 5
I had recently ordered 2 water bottles, one for a gift the other for my daughter, already second to have one more. Aesthetically they are really wonderful until they fall which unfortunately for children inevitable, the construction remains solid fortunately but the white enamel comes off right after first fall or cracks appear, in fact first time brought to kindergarten fall and unfortunately ruined, same thing happened also to the little friend to whom we had given the gift. Total of the story I don't know how to protect them from falls to have them in excellent condition I think almost impossible but how nervous. Water stays cool, quality stainless steel really.
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Response from Petit-Fernand
Thank you for sharing your experience. Your opinion is important in order to help improve our products! Have a good day?
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Cristina
Rating: 2 out of 5
They took 10 days to arrive. I bought them two years ago and they were better quality. The bottoms are not as I expected.
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Response from Petit-Fernand
Thank you for your comment Cristina. We have sent you an email for your feedback.
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Jennifer Leray
Rating: 3 out of 5
The labels to stick on the garment label don't stick well and come off in the washing machine. The others I bought, to stick on with a nickel iron, don't come off in the wash.
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Response from Petit-Fernand
Hello Jennifer, Thank you for your feedback. We have contacted you by email for more information.
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Pauline
Rating: 4 out of 5
Good quality labels But it's a shame when you order several sheets not to be able to choose different models
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Response from Petit-Fernand
Thank you for your confidence Pauline :)
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Sandra Gb
Rating: 2 out of 5
2nd or 3rd time I've ordered and this time I'm quite disappointed. Lack of adhesion, practically peeling off most of the labels.
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Response from Petit-Fernand
Hello Sandra, We're sorry to read this. We have just contacted you by email to help you.
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C. W.
Rating: 4 out of 5
Great name stickers. I use these for everything, clothes, shoes, and other items. The kids love designing them, however they are growing out of wanting pictures on the name stickers now. These withstand the test of time and are easily removable when the time comes to pass them on.
Response from Petit-Fernand
Thank you for this review! We are very glad that your kids enjoy creation part!
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Angy Millan Gallardo
Rating: 2 out of 5
They peel off! I have had other brands and this has not happened to me.
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Response from Petit-Fernand
Hi Angy, We are sorry to hear that you have been unstuck. We have just contacted you so we can help you.
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Angélique Leggio
Rating: 4 out of 5
Very pretty patterns and colors, multiple choices and customizable, I love it, it would be nice to have tiny labels for pacifiers or to stick on the labels of clothing.
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Response from Petit-Fernand
Thank you for your message Angélique, we really appreciate it. We'll pass on your idea :)
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Jo A.
Rating: 3 out of 5
Unfortunately, the overfoil has not been separated properly so that the foil is torn off the sticker HAVE SENT AN EMAIL ABOUT THE CONTACT FORM
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Response from Petit-Fernand
We are sorry to hear about this problem. Could you please show our customer service team some proof photos and we will be happy to replace it!
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Anne Sophie Godé
Rating: 3 out of 5
Some of the labels I received were not pre-cut and therefore unusable.
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Response from Petit-Fernand
Hello Anne Sophie, We're sorry about this. We have just contacted you by email to help you.
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Lorena Sanz
Rating: 4 out of 5
The stickers are very nice, but too big for 1 year old clothes. I'll keep them, they don't seem useful today
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Response from Petit-Fernand
Thanks for your comment Lorena :)
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Alicia
Rating: 2 out of 5
The stickers are very nice, but despite following the recommendations, they have peeled off.
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Response from Petit-Fernand
Hi Alicia, We are sorry to hear that they have come off. We just sent you an email for you to send us pictures.
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Cliente
Rating: 4 out of 5
EVERYTHING VERY FAST AND JUST AS DESCRIBED.
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Response from Petit-Fernand
Thank you Laura :)
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Nathalie
Rating: 3 out of 5
Fast delivery but the labels don't stick. They peeled off during the week and pop off with the 1st wash.
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Response from Petit-Fernand
Hi Nathalie, Please email us some photos to help you. We have sent you an email :)
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Federica
Rating: 4 out of 5
Product conforms to the description. Serious and punctual service. Recommended
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Response from Petit-Fernand
Thank you for your review and for being our customer ?
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Ziq
Rating: 3 out of 5
The label leaves after 1 wash
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Response from Petit-Fernand
Sorry to read this Sylvain. Please send us your photos via email so that we can understand and help you. An email has been sent to you to help you.
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Patricia S.
Rating: 4 out of 5
I am delighted with the stickers. This is already my third order from you. They stick really well to the clothes. One star deduction because they are relatively large. The old ones were smaller and therefore practical. I have to cut off the new ones for shoes.
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Response from Petit-Fernand
Dear Patricia, thank you very much for your lovely review! Just to mention that the iron-on labels are smaller than the stickers ;)
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Sdg83
Rating: 3 out of 5
Fast delivery, model corresponds to my order. However, the quality leaves something to be desired: it's difficult to peel off the labels because the pre-cut is not done correctly.
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Response from Petit-Fernand
Hi Sophie, Very sorry to hear that. Please email us the photos to help you. We have sent you an email.
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Chemin
Rating: 4 out of 5
This is the first time I have used your services and I am completely satisfied with the order I received.
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Delphine Husson
Rating: 4 out of 5
Fast delivery and gourds to expectations
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Chrystelle Chaba
Rating: 3 out of 5
Hello, these labels are practical but increasingly difficult to remove from the substrate. Best regards Chrystelle Chaba
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Response from Petit-Fernand
Hi Chrystelle, Sorry to read this. You can email us your photos to help us help you better.
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Talisa D.
Rating: 4 out of 5
Great selection of designs. You can really personalize the stickers. Our two small children can't read yet, but they immediately recognize who something belongs to from the symbol. We particularly like the adhesive labels for clothes. The iron-on ones also hold really well, but are of course a little more difficult to apply. We don't think the shoe stickers are so good. They are not really easy to apply to most small children's shoes. The fact that sand constantly gets on them means that they come off relatively quickly at the edges. If you look very closely, the adhesives also look a little pixelated.
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Anais Maniet
Rating: 2 out of 5
This isn't the first order I've made, but the termo-sticky labels were a disaster. Many of them didn't stick when I got back from my school trip 5 days later, more than half of them gone.
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Response from Petit-Fernand
Hi Anais, Very sorry to read this. We have just sent you an email so that you can send us photos of the labels that are coming off.
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Claudia M.
Rating: 4 out of 5
The labels I ordered look great. A goodie was included. I haven't tried them yet, so I can't say anything about them yet. Great customer service.
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Response from Petit-Fernand
Thank you very much!
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Giorgia Q.
Rating: 2 out of 5
It has been more than 20 days and the goods have not arrived I have sent two emails to the first one they replied to the second one no I wait a little more x see if the goods arrive and it is valid
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Response from Petit-Fernand
Good morning Giorgia, we are sorry to hear that you have not yet received your order. We have sent you an email to ask you to confirm the address and point you to a solution. Looking forward to your feedback Have a good day ? Alessio
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María Manzanares
Rating: 4 out of 5
All great, the lunch box a preciousness and the little wood for the backpack chulísima.... super love it.
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Response from Petit-Fernand
Thank you very much for your comment Maria :)
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