English 
L
Rating: 4 out of 5
The stickers on the items stick very well. Only very rarely does one slip out of place. We will order again.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 659 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
Super quality. The labels are great and hold up very well on all textiles. I recommend... A small problem with the express delivery... I paid for nothing because my delivery arrived a week later instead of 48 hours.
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Response from Petit-Fernand
Thank you so much Rebecca! We are delighted to read that! Have a nice day! Bea
P
Rating: 4 out of 5
Order arrived in 3 days. Labels well made and easy to apply. This is the 3rd order I have placed.
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Response from Petit-Fernand
We thank you for your opinion and loyalty. A good day ?
A
Rating: 2 out of 5
Labels that don't stay on after the first wash. It's a shame because I liked them
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Response from Petit-Fernand
Hi Anne-Sophie, I'm sorry you're having trouble with the labels. It's not normal for them to come off. I've sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. Looking forward to hearing from you, I wish you a wonderful day! Bea
E
Rating: 3 out of 5
Too bad there isn't a size below for the object labels.
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Response from Petit-Fernand
Hello Elea, thank you for your message. We take note of your comment and wish you an excellent day! Bea
C
Rating: 4 out of 5
Satisfied with my order of labels for my daughter, fairly fast delivery, very pretty labels that stick well ?
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Response from Petit-Fernand
Thank you very much Charlotte! The whole team wishes you a wonderful day!
J
Rating: 4 out of 5
The 48-hour delivery deadline was not met.
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Response from Petit-Fernand
Hello Jacqueline, thank you for your order. Our personalized products are manufactured and delivered to the postal service within 48 hours. You then need to add the delivery time, from 2 to 6 working days. Have a nice day! Bea
C
Rating: 4 out of 5
The labels are varied and beautiful. My son loved his. The only downside is that I have the impression that the labels peel off very quickly, which is a real shame because they're normally meant to stay on for a long time....
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K
Rating: 4 out of 5
They're always pretty, you can change them with every order, the choices are endless. The only downside is that self-adhesive clothing labels often come off in the wash and end up stuck on other garments.
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P
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
Perfect object labels, I have been getting them from you for 5 years now,just note they should be a little more adhesive.
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F
Rating: 4 out of 5
Print quality super One star deduction because the stickers are difficult to remove in order to use them.
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V
Rating: 4 out of 5
The delivery was very fast and the process was uncomplicated. The stickers look good. I can't say anything about the durability yet. So for now?
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E
Rating: 4 out of 5
Seriousness and quick delivery time. Wide choice and good quality.
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B
Rating: 2 out of 5
The iron-on labels don't stick to the edges. Not great for such a simple product.
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Response from Petit-Fernand
Hello, thank you for your feedback. I can confirm that this is not normal. I've just sent you a message so that I can better understand the problem and provide you with a solution. Bea
J
Rating: 4 out of 5
Quick, easy to use and good quality
É
Rating: 2 out of 5
Disappointed, in 3-4 washes the labels have already peeled off.
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Response from Petit-Fernand
Hello Elodie, thank you for your feedback. I'm sorry you're having trouble with our labels. I've just sent you an e-mail so that we can find a solution together. Have a nice day! Bea
L
Rating: 4 out of 5
My order never arrived but customer service was very reactive My order was reshipped immediately
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Response from Petit-Fernand
Thank you for your feedback Laura. The C-monEtiquette team wishes you a wonderful day! Bea
E
Rating: 3 out of 5
Beautiful labels, unfortunately thermoadhesive labels have a hard time sticking to clothes.
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Response from Petit-Fernand
Good morning Elisa, I am very sorry to hear that you are experiencing problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva For thermoadhesive labels: You will need to program your iron to 200°C (cotton/linen position, no steam) and wait a few minutes before using it. Labels are applied directly to the fabric. Warning: avoid stretchy areas and seams. Should these tips not be enough to solve your inconvenience, do not hesitate to contact us at [email protected] Alessio
G
Rating: 2 out of 5
Unfortunately much too long delivery time > 1 week Only read in small print 48 hours with logo envelope is misleading Quality of the product is ok.
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Response from Petit-Fernand
Thank you for your message and your interest in EsIstMeins! Hello Guido, All orders (unless otherwise stated) are produced and handed over to the delivery service within 48 hours. Depending on the delivery method and order (envelope or parcel), it can then take between 4 and 10 working days for the post office to deliver your order.
L
Rating: 2 out of 5
The last orders I have placed, the clothing stickers for plnacha stick regularly, in the first wash they are lifted.
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Response from Petit-Fernand
Hi Lorena, thank you for your message. I am very sorry for what happened. It is not normal for this to happen. I have just sent you an email so that we can find a solution. Best regards, Bea
E
Rating: 3 out of 5
Beautiful products but waiting time to receive orders too long. I ordered things on Jan. 4, haven't received them yet and don't know if they will arrive.
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Response from Petit-Fernand
Good morning Elena, We are sorry about the delivery time. The postal services probably had some mishap in getting your order delivered within the agreed time frame. We have sent you an email to verify that the shipping address is correct. Awaiting yours. Have a nice day ? Alessio
K
Rating: 4 out of 5
I love these stickers - really easy to apply, last ages and if you do need to remove them then you are able to. The colours and designs are great, and I love that you can change your design each time. This is my second purchase and I will definitely be making more in the future.
F
Rating: 2 out of 5
Service nothing to fire as usual except that despite the proper use of the instructions some labels go completely or by half in the wash I regret not having taken the one that sticks directly to the garment as I usually do.
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Response from Petit-Fernand
Hello Faiza, thank you for your message. Self-adhesive labels work just as well as iron-on labels when the instructions are followed correctly. I've just sent you an e-mail so that we can find a solution for you. Have a nice day! Bea
L
Rating: 3 out of 5
Labels came right off on this order. Too bad
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Response from Petit-Fernand
Hello Alexandra, I can confirm that it's not normal for the labels to come off. I've sent you an e-mail so that we can understand the problem and come up with the best solution. Have a nice day! Bea
A
Rating: 4 out of 5
Super satisfied!
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Response from Petit-Fernand
Thank you Amandine for your feedback. The C-monEtiquette team wishes you a wonderful day!
L
Rating: 3 out of 5
Everything perfect as usual except for the very long wait times..which I find a very big flaw..too bad because the products are outstanding....
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Response from Petit-Fernand
Good morning Lia, We are sorry about the delivery time. Probably the postal services had some accidents in getting your order delivered in the agreed time. We remain available for any additional resignation at [email protected] Good day ? Alessio
F
Rating: 4 out of 5
Easy to use and very practical
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Response from Petit-Fernand
I'm glad to hear that, Flavie. Thank you so much! Bea
A
Rating: 2 out of 5
The first time I bought the stick on labels were great. Second time I the iron on didn't work as I expected. Now I have bought other set of stick on labels and again I got a bit disappointed with the quality as it doesn't seem to stay in place after a few weeks depending on the material. In materials like aluminium, plastic, it stay in place perfectly for long time.
Response from Petit-Fernand
Hi Aline, We are very sorry to hear that you have encountered problems with your order. This is very rare however, it is possible that you have received a faulty batch. Please, provide us with more details over [email protected] so we can find the suitable solution.
M
Rating: 4 out of 5
Excellent products
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D
Rating: 3 out of 5
The labels come off in the 1st wash, I'm disappointed.
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Response from Petit-Fernand
Hi Delphine, I'm sorry you're having trouble with our labels. I have just sent you an e-mail to try and find a solution. Looking forward to hearing from you, I remain available and wish you a lovely day, Bea.
A
Rating: 4 out of 5
Good quality stickers
J
Rating: 4 out of 5
Good product but shipping was delayed.
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Response from Petit-Fernand
Hi Javier, I'm sorry for the delay. We love to know that you like our products. Best regards, Bea
L
Rating: 4 out of 5
I use self-adhesive clothing labels. I find them practical, they hold well. Just hard to remove from the notebook. I've damaged a few. That's where I need to improve. They are pretty.
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Response from Petit-Fernand
Glad to hear it Ludivine! Thank you so much for your feedback! Bea
L
Rating: 3 out of 5
The labels are super pretty! Glued last week and already peeling off! A little disappointed by the quality
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Response from Petit-Fernand
Hello Léora, thank you for your message. I've just sent you an email, it's not normal for the labels to come off. I look forward to hearing from you, and wish you a wonderful day! Bea
S
Rating: 4 out of 5
The stickers are beautiful and hold well. Depending on the size of the label and the length of the name, sometimes only the first name or the surname fits in the line/label. Unfortunately, shipping took a little longer for us... otherwise we are satisfied!
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Response from Petit-Fernand
Thank you for your kind comment! Please enjoy our products!
J
Rating: 4 out of 5
The labels are of great quality and last a very long time. Despite repeated washing and drying. It would be great to have a few more options for designing the labels. But otherwise great?
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D
Rating: 4 out of 5
They took a little while to arrive but they are very cool and stick very well!
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Response from Petit-Fernand
Thank you for your message Dulce! I'm so sorry for the delay and I'm glad to hear you like the labels. Best regards, Bea
N
Rating: 4 out of 5
The service was impeccable and I received my labels on time. The problem is that the labels didn't stay on the clothes, so I'm very disappointed!
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Response from Petit-Fernand
Hello, we are sorry that your labels do not give you complete satisfaction. I've just sent you a private e-mail to solve the problem.
L
Rating: 4 out of 5
The thermo adhesive labels are very cute and easy to apply. They arrived in a very short time!
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?