The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )
Best regards,
The C-Monetiquette team
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Roberta B.
Rating: 3 out of 5
following a purchase from 10/08/2025
The labels are really convenient, I've been using them for years, but I think they stick less than before
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Response from Petit-Fernand
Dear Roberta,
Thank you for your feedback and for the trust you have placed in our labels. We are happy that you find them convenient and we are sorry to hear that you encountered a problem with the adhesion. Your comment is valuable and we will take it into consideration for future improvements.
Best regards,
Giulia from Petit-Fernand
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Audrey K.
Rating: 2 out of 5
following a purchase from 20/08/2025
I ordered it last year and was very satisfied, I reordered this year but the same quality when you lift the labels they tear a bit disappointed.
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your opinion. We are pleased to hear that you were satisfied with your first order. We take your comments regarding the quality of the labels very seriously, and we will work to improve this aspect. Your satisfaction is our priority, and we hope that the solution found will meet your expectations.
Best regards,
Alice C-Monetiquette
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Vittoria V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I have not received my order but they sent it again, I am waiting
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Response from Petit-Fernand
Hello Vittoria,
Thank you for your review. We are sorry to learn that you have not yet received your order. We are doing our best to resolve this type of situation quickly. We hope that the proposed solution has brought you complete satisfaction :)
Best regards,
The C-Monetiquette team
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Gwendoline F.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are perfect. There was a problem during delivery. I only received part of my order. They responded quite quickly and sent the rest of my order within 1 week.
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Adorni V.
Rating: 4 out of 5
following a purchase from 31/07/2025
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Irina D.
Rating: 3 out of 5
following a purchase from 08/08/2025
I ordered name stickers for two children. They arrived mixed up, so I had to search for where each one is. Otherwise good.
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Response from Petit-Fernand
Good day, Irina,
thank you very much for your review.
Only labels sold in predefined packs are printed separately, which is not the case with your order. Therefore, all individual labels were in a single booklet.
We wish you a nice day,
Customer Service EsIstMeins
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Christelle G.
Rating: 3 out of 5
following a purchase from 19/08/2025
Sticker on the snack box poorly positioned with little bubble spots
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Response from Petit-Fernand
Hello Christelle,
Thank you for taking the time to leave your review on our C-Monetiquette site. We are sorry to learn that the sticker on the snack box did not meet your satisfaction due to its positioning and the bubbles. Your feedback is valuable and we will take it into account to improve the quality of our products. We have contacted you and hope that the proposed solution will bring you satisfaction.
Best regards,
Alice C-Monetiquette
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Florence C.
Rating: 3 out of 5
following a purchase from 19/08/2025
I had bought the same thing 2 years ago (the sticky labels) After 48 hours, first wash, they all went to the machine...
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Response from Petit-Fernand
Hello Florence,
Thank you for taking the time to share your experience with our sticky labels. We are sorry to hear that they did not hold up in the wash as expected. Your feedback is valuable and will help us improve our products. We have contacted you directly by email to resolve this issue and understand what happened.
Best regards,
Alice C-Monetiquette
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Claire D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very easy to order, fast delivery. Just a small downside about the small labels "supplies" that are difficult to peel off the notebook.
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Lydia V.
Rating: 2 out of 5
following a purchase from 19/08/2025
First name and drawing much too small, this is not the first time I order yet and I have never had something so small
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Response from Petit-Fernand
Hello Lydia,
Thank you for your feedback. We are sorry to hear that the size of the first name and drawing did not satisfy you this time. Your opinion is valuable and will help us improve our products. Please feel free to contact us directly for any suggestions.
Have a nice day,
Camille C-MonEtiquette
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Johanna D.
Rating: 3 out of 5
following a purchase from 19/08/2025
A bit disappointed, the personalized snack boxes have a large sticker, this one was quite poorly stuck with a lot of bubbles
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry to hear about your disappointment regarding the snack box. We will get back to you privately to find a quick solution.
Chiara, C-MonEtiquette
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MÉLISANDE F.
Rating: 4 out of 5
following a purchase from 19/08/2025
Very nice labels, too bad half of them were not well cut. A disaster to peel off.
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Emmanuelle D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Order of self-adhesive labels and a personalized water bottle. Too bad the first name is not centered on the bottle hence the 4 stars.
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Cecile D.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels are perfect as every year but the tasting box is tiny for a relatively high price... What a shame...
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Response from Petit-Fernand
Hello Cécile,
Thank you for your feedback on our labels and we are glad you like them every year. We take note of your comment regarding the size of the tasting box. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Diane F.
Rating: 3 out of 5
following a purchase from 19/08/2025
The labels for clothing come off in the wash. But my other orders are great.
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Response from Petit-Fernand
Hello Diane,
Thank you for your feedback and we are delighted to hear that you are satisfied with your other orders. We confirm the reshipment of the order within the next 48 hours.
Sandra
The C-MonEtiquette team
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Laura D.
Rating: 4 out of 5
following a purchase from 18/08/2025
The tasting boxes are all cute and functional. The labels are also of good quality, however, it is very complicated to detach them.
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Annika F.
Rating: 3 out of 5
following a purchase from 08/08/2025
I have ordered several times already. In the last order, the pages were completely glued together. The ordered sample is partly outside the stickers. What a shame!
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Response from Petit-Fernand
Good day, Annika,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
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ANGELIQUE G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Complete maternity pack but a bit short on quantity for clothes, and a fair price. I placed a second order with the stamp, it would have been nice if it was also in the pack even if it's more expensive. Accessories a bit pricey but very pretty (bag and water bottle) however the children's bag for a little one in kindergarten is missing a strap on the front because the bag slips off the shoulders
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Carole T.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very happy with the fluidity and ease of use of the site to customize the labels. I applaud you for the speed of production and shipping (ordered on a Monday evening, received on Thursday). I took a kindergarten pack for my first order and I realize that there are labels I will not use. It was my first order, not the last, and I will take the labels I use.
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Nathalie R.
Rating: 3 out of 5
following a purchase from 18/08/2025
The labels were poorly pre-cut and therefore very hard to remove
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Response from Petit-Fernand
Hello Nathalie,
Thank you for your feedback regarding your experience with our labels. We are sorry to hear that you have encountered difficulties with the pre-cutting and take your comments very seriously. We will ensure to improve the quality of our products to better meet your expectations in the future.
Have a nice day,
Camille C-MonEtiquette
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Bénédicte L.
Rating: 2 out of 5
following a purchase from 18/08/2025
The labels peel off difficultly
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Response from Petit-Fernand
Hello Bénédicte,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our labels. Your satisfaction is our priority, and we take your comments very seriously. Please do not hesitate to contact us directly so that we can provide you with a solution.
Have a nice day,
Camille C-MonEtiquette
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Pauline L.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very satisfied, they are very pretty. The only small downside is that some are poorly cut and therefore difficult to detach from the backing paper. But otherwise, they are great!
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Andreia D.
Rating: 4 out of 5
following a purchase from 18/08/2025
Perfect
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MARYLISE C.
Rating: 2 out of 5
following a purchase from 18/08/2025
Folder with bulk image not received from the notebook order and names. Missing labels. I have never been so disappointed with my order.
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Response from Petit-Fernand
Hello Marylise,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations. Your satisfaction is essential to us.
We hope that the solution provided by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
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Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.
Chiara, C-MonEtiquette
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Mawaheb C.
Rating: 3 out of 5
following a purchase from 18/08/2025
The label is difficult to peel off in one out of two notebooks. One was great and the second has trouble peeling off.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry for this cutting difficulty. We are contacting you to quickly find a solution.
Chiara, C-MonEtiquette
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Tiffany G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Perfect
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Victoria E.
Rating: 4 out of 5
following a purchase from 18/08/2025
More lots with more object stickers
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Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
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Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.
Chiara, C-MonEtiquette
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Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
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Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.
Chiara, C-MonEtiquette
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Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
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Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.
Chiara, C-MonEtiquette
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Daniel L.
Rating: 3 out of 5
following a purchase from 18/08/2025
Labels that are often difficult to peel off the backing (the cut is not sharp enough) and that peel off a bit too easily from school items
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Response from Petit-Fernand
Hello Daniel, thank you very much for your feedback. We are sorry for this issue. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
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CELINE L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Perfect. Corresponding to the description, beautiful glitter effect, reasonable price and speed of shipping.
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Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
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Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.
Chiara, C-MonEtiquette
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Mylene L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Practical but small school kit. Too bad you can't choose the size of the labels. And why put labels to be used with an iron?!
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Axelle G.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very satisfied with our order, I recommend this site
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gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
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Response from Petit-Fernand
Hello Gaelle,
Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.
To assist you, we have just contacted you to help you.
Have a nice day,
Camille C-MonEtiquette
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Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.
Have a nice day,
Camille C-MonEtiquette
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Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
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Response from Petit-Fernand
Hello Fanny,
Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.
We hope that the solution proposed by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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