The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The labels are nice but I left the first name and last name blank and we have trouble reading them
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Response from Petit-Fernand
Hello Christiane,
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
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carine A.
Rating: 2 out of 5
following a purchase from 08/06/2026
The labels come off after the first wash. I am very disappointed. I ordered the same labels twice and had no issues. Even 2 years later they are still stuck. Was there a problem with this new batch??
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Response from Petit-Fernand
Hello Carine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
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Anne Lise B.
Rating: 4 out of 5
following a purchase from 08/06/2026
Perfect bottle The first name is a bit small I thought it would be bigger. But nonetheless the personalized bottle is very beautiful
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Response from Petit-Fernand
Hello Anne Lise,
We warmly thank you for your feedback and are delighted that you like your personalized water bottle. We take note of your comment regarding the size of the name, which will help us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Hannah G.
Rating: 3 out of 5
following a purchase from 29/05/2026
Unfortunately, the name was not fully written out and not printed correctly on the label.
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Alexandra T.
Rating: 4 out of 5
following a purchase from 07/06/2026
The adhesive labels for textiles are great! However, I couldn't manage to stick the iron-on ones. I think I followed the instructions though. Let's see.
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Morgane R.
Rating: 3 out of 5
following a purchase from 07/06/2026
Long send but the labels are beautiful
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Response from Petit-Fernand
Hello Morgane,
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette
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Sylvie B.
Rating: 4 out of 5
following a purchase from 05/06/2026
Hello Very satisfied with the tasting box. However, disappointed with the children's water bottles, a shiny decal stuck on top. We'll see if it lasts over time.
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Ksenia R.
Rating: 2 out of 5
following a purchase from 22/05/2026
After 2 weeks of use, the bottle is leaking
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Response from Petit-Fernand
Hello,
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Julie G.
Rating: 2 out of 5
following a purchase from 03/06/2026
Very disappointed with the quality of the design on the tasting box. It is a poorly stuck label: you can see all the bubbles.. the quality is bad! I expected a better finish, given the price of the item.
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Response from Petit-Fernand
Hello Julie,
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Paola S.
Rating: 2 out of 5
following a purchase from 02/06/2026
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
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Response from Petit-Fernand
Hello Paola,
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Chloé D.
Rating: 3 out of 5
following a purchase from 03/06/2026
Disappointed upon receiving the booklet because a large part of the labels were displayed in 'one line' rather than two as chosen and therefore only contained my son's first name..
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Response from Petit-Fernand
Hello Chloé,
Thank you for your feedback.
We understand your disappointment regarding the format of the labels and take note of your comment to improve our services.
However, I note that half of your order contains types of labels in the 2-line format. Our service remains at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
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Sandrine B.
Rating: 3 out of 5
following a purchase from 02/06/2026
Baby cutlery: we couldn't see the inscription of the name and the fork had a too rounded tip but the little girl can't poke the food
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Response from Petit-Fernand
Hello Sandrine,
We sincerely thank you for your feedback on our baby cutlery. Your comments are extremely important to us as they allow us to constantly improve our products.
Have a nice day,
Camille C-MonEtiquette
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Maeva C.
Rating: 3 out of 5
following a purchase from 01/06/2026
Disappointed... the logo and the writing are beautiful, but after the first wash there's nothing left, I find that disappointing given the price of the stamp!
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Response from Petit-Fernand
Hello Maeva,
Thank you for your feedback and we are glad that you appreciated the design of our product. We are sorry to hear that you encountered an issue after washing and we take your comments into consideration. To assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
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Richard W.
Rating: 4 out of 5
following a purchase from 01/06/2026
Meets my expectations
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Alicia C.
Rating: 4 out of 5
following a purchase from 31/05/2026
Packaging to be reviewed. Simple envelope arrived open during delivery. Fortunately, everything was in the package. The labels look good, we'll see their durability over time.
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Lucia P.
Rating: 4 out of 5
following a purchase from 21/05/2026
Very beautiful products and with good quality. Unfortunately, the shipping had some problems and took longer than expected because the address of the pickup point was incorrect for some reason.
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Celine D.
Rating: 4 out of 5
following a purchase from 30/05/2026
More and more choices in materials and designs
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Mélissa L.
Rating: 3 out of 5
following a purchase from 29/05/2026
Very satisfied with the labels. However, the personalized lunch box is covered with a transparent film (?) With several bubbles that I tried to chase away with a credit card.
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Response from Petit-Fernand
Hello Mélissa,
Thank you for your feedback and we are delighted that you are satisfied with your labels. Regarding the lunch box, we understand your discomfort and appreciate your feedback which helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Ingrid B.
Rating: 3 out of 5
following a purchase from 29/05/2026
Rather happy, too bad it is not possible to order just the straws as spare parts and that you have to buy the whole cap..
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Response from Petit-Fernand
Hello Ingrid,
We sincerely thank you for your feedback and are glad that you are rather happy with your experience. We take your suggestion regarding spare parts into account and hope to see you again soon in our store.
Have a nice day,
Camille C-MonEtiquette
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Roselyne B.
Rating: 4 out of 5
following a purchase from 27/05/2026
very good quality. I just chose the wrong writing, too small for my taste
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Stefania C.
Rating: 4 out of 5
following a purchase from 18/05/2026
very cute and durable labels...the site for placing the order doesn't work very well but everything else is fine
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Nastasia K.
Rating: 2 out of 5
following a purchase from 27/05/2026
Very disappointed with this order as I had loved the previous ones. I did not expect this result.
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Response from Petit-Fernand
Hello Nastasia,
We understand your disappointment and we are truly sorry to learn that this order did not meet your expectations. We invite you to contact us by email so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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Fabienne D.
Rating: 3 out of 5
following a purchase from 26/05/2026
I like the can drink product but, too bad the metal lid comes off
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Response from Petit-Fernand
Hello Fabienne,
Thank you for your feedback and we are pleased that you like the can drink product. We take note of your comment regarding the metal lid and will examine it closely. For this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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ANDRÉA D.
Rating: 2 out of 5
following a purchase from 26/05/2026
It doesn't last more than 2 days
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Response from Petit-Fernand
Hello Andréa,
We are sincerely sorry to hear that your experience did not meet your expectations. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Alexandra D.
Rating: 4 out of 5
following a purchase from 25/05/2026
Received the labels, they are good but the thing is that the writings are small whereas when we do it, it's written in bold and large, here it's small a bit disappointed for the writing.
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Response from Petit-Fernand
Hello Alexandra,
We sincerely thank you for your positive feedback and constructive remarks. We are delighted that you received your labels and will take your feedback regarding the size of the writings into account for our future improvements.
Best regards,
Camille C-MonEtiquette
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MARLENE M.
Rating: 4 out of 5
following a purchase from 22/05/2026
Very good
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Elsa M.
Rating: 3 out of 5
following a purchase from 19/05/2026
I do not like the fact that previous orders are not recorded in detail so that they can be used for quick ordering. I also find that on the square clothing labels, the drawing and the name could be a bit larger.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your feedback on our site. We understand the importance of having a detailed history of your orders to facilitate your future purchases, and we take note of your suggestion to improve this feature.
Additionally, we will pass on your feedback regarding the size of the drawings and names on the clothing labels to our design team. Your comments are valuable in helping us improve.
We hope to see you again soon on our site.
Have a nice day,
Camille C-MonEtiquette
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Imène H.
Rating: 3 out of 5
following a purchase from 18/05/2026
I find that the water bottle with straw is not suitable from 18 months as indicated on the site
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Response from Petit-Fernand
Hello Imène,
Thank you for your feedback regarding the water bottle with straw. We take note of your comment regarding the age indications on our site to ensure they meet the expectations and needs of our customers. Your opinion is valuable for improving our service.
Have a nice day,
Camille C-MonEtiquette
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Laëtitia B.
Rating: 4 out of 5
following a purchase from 14/05/2026
The object labels are great, the labels for clothing are also good. The shoe labels are nice too. The only downside for now is that some series are poorly cut and difficult to detach as a result.
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Response from Petit-Fernand
Dear Laëtitia, we warmly thank you for your feedback on our object, textile, and shoe labels. We also take into account your comment regarding the cuts and invite you to contact our customer service about this so that we can offer you a solution :)
Have a nice day,
Camille C-MonEtiquette
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Marjorie M.
Rating: 4 out of 5
following a purchase from 17/05/2026
Super practical, I recommend.
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Susan P.
Rating: 2 out of 5
following a purchase from 07/05/2026
The name labels come off in the wash.
Response from Petit-Fernand
Hello Susan,
Thank you for your feedback. We’re sorry to hear that you experienced issues with the name labels. We value your input and will take it into consideration to improve our products. Our customer service has just contacted you to help resolve the issue.
Best regards,
The Petit-Fernand Team
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Fanny M.
Rating: 3 out of 5
following a purchase from 15/05/2026
The name and size of the label is misleading on the site and is smaller in reality
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Response from Petit-Fernand
Hello Fanny,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the size of the label did not meet your expectations.
We provide the dimensions of our labels on our site to give you a better idea of the product as close to reality as possible. We are sorry that this was not enough and are working to improve this.
Have a nice day,
Camille C-MonEtiquette
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Nancy A.
Rating: 3 out of 5
following a purchase from 16/05/2026
Some defects on the flocking (small bubbles).
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Response from Petit-Fernand
Hello Nancy,
Thank you for your feedback on our C-MonEtiquette site. We are sorry to hear that you encountered defects on the flocking of your order. Your satisfaction is essential to us, and we take your comments very seriously.
We invite you to contact our customer service with photos of the received item so we can assist you!
Have a nice day,
Camille C-MonEtiquette
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CHARLIE E.
Rating: 4 out of 5
following a purchase from 15/05/2026
beautiful labels
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Svenja A.
Rating: 2 out of 5
following a purchase from 06/05/2026
Unfortunately, it came off immediately during the first wash.
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Virginie L.
Rating: 4 out of 5
following a purchase from 16/05/2026
It's good but the shipping is really not that! I note the address with the code but I still had to go pick it up at the relay because the code was missing!
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Monique D.
Rating: 3 out of 5
following a purchase from 16/05/2026
The parchment paper is missing to apply the labels.
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Response from Petit-Fernand
Hello Monique,
Thank you for your feedback and we take into account your comment regarding the absence of parchment paper for applying the labels. We are sorry that this hindered your experience.
Your feedback is valuable!
To apply your labels, you can use kitchen parchment paper to apply your labels. It is the same paper that we provide :)
Have a nice day,
Camille C-MonEtiquette
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Margaux M.
Rating: 3 out of 5
following a purchase from 22/04/2026
Overall good except for a notebook where my son's name is misspelled
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Response from Petit-Fernand
Hello Margaux,
Thank you for your feedback and your evaluation. We are delighted that our service has generally satisfied you, but we apologize for the error regarding your son's name. We will ensure to improve our verification process to avoid this type of inconvenience in the future.
Have a nice day,
Camille C-MonEtiquette
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Angelina G.
Rating: 4 out of 5
following a purchase from 10/05/2026
Items conforming and nothing to complain about the order. However, a big negative point for the pickup: without the transport company's application, you appear as "unknown" and it is impossible to retrieve your package in your name. Inconvenient procedure.
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Magali L.
Rating: 4 out of 5
following a purchase from 06/05/2026
The printing of colors (especially the white which is a bit transparent) leaves something to be desired, but the quality of the bottle is good.
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