Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 686 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

Reset filters
J
Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
Translated reviews
Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
M
Mawaheb C.
Rating: 3 out of 5
following a purchase from 18/08/2025
The label is difficult to peel off in one out of two notebooks. One was great and the second has trouble peeling off.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. We are sorry for this cutting difficulty. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
T
Tiffany G.
Rating: 4 out of 5
following a purchase from 09/08/2025
Perfect
Translated reviews
V
Victoria E.
Rating: 4 out of 5
following a purchase from 18/08/2025
More lots with more object stickers
Translated reviews
L
Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
Translated reviews
Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.

Chiara, C-MonEtiquette
J
Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
Translated reviews
Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.

Chiara, C-MonEtiquette
K
Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
Translated reviews
Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.

Chiara, C-MonEtiquette
D
Daniel L.
Rating: 3 out of 5
following a purchase from 18/08/2025
Labels that are often difficult to peel off the backing (the cut is not sharp enough) and that peel off a bit too easily from school items
Translated reviews
Response from Petit-Fernand
Hello Daniel, thank you very much for your feedback. We are sorry for this issue. We will contact you privately to quickly find a solution.

Chiara, C-MonEtiquette
C
Celine L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Perfect. Corresponding to the description, beautiful glitter effect, reasonable price and speed of shipping.
Translated reviews
A
Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
Translated reviews
Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.

Chiara, C-MonEtiquette
M
Mylene L.
Rating: 4 out of 5
following a purchase from 17/08/2025
Practical but small school kit. Too bad you can't choose the size of the labels. And why put labels to be used with an iron?!
Translated reviews
A
Axelle G.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very satisfied with our order, I recommend this site
Translated reviews
G
Gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
Translated reviews
Response from Petit-Fernand
Hello Gaelle,

Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.

To assist you, we have just contacted you to help you.

Have a nice day,
Camille C-MonEtiquette
A
Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
Translated reviews
Response from Petit-Fernand
Hello Aline,

Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.

Have a nice day,
Camille C-MonEtiquette
F
Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
Translated reviews
Response from Petit-Fernand
Hello Fanny,

Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.

We hope that the solution proposed by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
A
Annie A.
Rating: 4 out of 5
following a purchase from 17/08/2025
Ok
Translated reviews
T
Tiphaine B.
Rating: 4 out of 5
following a purchase from 16/08/2025
It's a shame that all the labels are the same size. Due to the size, it's difficult to stick them on pencils for example. Maybe there was a possibility to make them a bit smaller during production but I couldn't find out how to do it.
Translated reviews
S
Studioplus Architectes T.
Rating: 2 out of 5
following a purchase from 16/08/2025
THE INK COMES OFF AND DOES NOT STICK ON CLOTHES
Translated reviews
Response from Petit-Fernand
Hello,

Thank you for your feedback. We are sorry to hear that you have encountered issues with our product.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
G
Giorgia P.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fast delivery, design quality okay, needs a little improvement in graphics as some are not very clear. Overall satisfied
Translated reviews
A
Ana L.
Rating: 2 out of 5
following a purchase from 06/08/2025
The print quality is not the same across the entire order. One sticker book is perfect and another has distorted and blurry typography.
Translated reviews
Response from Petit-Fernand
Hello Ana,

Thank you for taking the time to leave a comment.

I'm sorry to hear about this printing anomaly on your labels. We have just contacted you to assist you.

Have a good day,
Camille Petit-Fernand
S
Sihem K.
Rating: 4 out of 5
following a purchase from 16/08/2025
Compliant and qualitative but the delivery person is not reliable, 8 days late. When the deadline is the start of school... well, you know.
Translated reviews
S
Sabrina T.
Rating: 3 out of 5
following a purchase from 14/08/2025
The labels are already coming off... I put them on the pens last night, they are already coming off! Disappointed with the quality
Translated reviews
Response from Petit-Fernand
Hello Sabrina,

Thank you for taking the time to share your feedback regarding our labels. We are sincerely sorry to hear that you are experiencing a quality issue with your order. Your satisfaction is our priority.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
N
Nathalie T.
Rating: 4 out of 5
following a purchase from 16/08/2025
One out of two, I am the second order with the other first name of my grandson, it is very small and not great but okay
Translated reviews
A
Audrey M.
Rating: 4 out of 5
following a purchase from 10/08/2025
Superb labels (for shoes, objects...) however disappointed with the stamp, it leaks and makes a mess everywhere + illegible writing
Translated reviews
S
Sandra M.
Rating: 3 out of 5
following a purchase from 14/08/2025
We were very satisfied last year but it's a disaster this year. There is no space between the label and the plate, resulting in it being impossible to peel off the label without damaging it. I'm not even talking about the time we had to spend on it. No issues with the bowls which are very nice.
Translated reviews
Response from Petit-Fernand
Hello Sandra,

Thank you for taking the time to share your feedback on our site.
We are glad that you appreciated the bowls, but we are sorry to hear that you encountered problems with the labels this year. Your feedback is valuable and we will examine it carefully.

To assist you better, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
M
Morgane J.
Rating: 2 out of 5
following a purchase from 14/08/2025
I have been ordering from this site for several years and I had never been disappointed, this year the labels are poorly pre-cut ... 100 labels that detach poorly from the pad and tear when pulled, a great waste of time and money.
Translated reviews
Response from Petit-Fernand
Hello Morgane,

Thank you for taking the time to share your experience with us. We are sorry to learn that your last order did not meet your expectations. The quality of our products is our priority, and your feedback is valuable in helping us improve. Your loyalty is greatly appreciated.

To assist you, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
A
Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
Translated reviews
S
Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
Translated reviews
Response from Petit-Fernand
Hello Sonia,

Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.

We hope that the item we sent you as a replacement meets your expectations.

Have a nice day,
Camille C-MonEtiquette
N
Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
Translated reviews
C
Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
Translated reviews
Response from Petit-Fernand
Hello Catherine,

Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.

Have a nice day,
Camille C-MonEtiquette
E
Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
Translated reviews
S
Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
Translated reviews
A
Aurélie L.
Rating: 3 out of 5
following a purchase from 14/08/2025
First year I go through C Mon Etiquette. Disappointed with the quality of some labels that really do not peel off easily from the backing
Translated reviews
Response from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your feedback on C-MonEtiquette. We are sorry to hear that the quality of the labels did not meet your expectations, particularly regarding peeling. Your feedback is valuable and helps us improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
C
Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
Translated reviews
A
Adeline R.
Rating: 4 out of 5
following a purchase from 14/08/2025
Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.
Translated reviews
D
Dorothée M.
Rating: 3 out of 5
following a purchase from 07/08/2025
I am satisfied with the quality of the product! But for the first time since various purchases made, I am disappointed with the result. The pink color of the background of the label is either not the one chosen, or there is too great a difference between the color on the site and reality.
Translated reviews
Response from Petit-Fernand
Hello Dorothe9e,

Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our products. However, we regret that the color of the label does not meet your expectations. Please know that we take your comments very seriously and will pass them on to our team to improve color matching.

Have a nice day,
Camille C-MonEtiquette
H
Hanaa A.
Rating: 4 out of 5
following a purchase from 13/08/2025
I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.
Translated reviews
G
Gwenaelle P.
Rating: 3 out of 5
following a purchase from 11/08/2025
An order every year for the back-to-school and first disappointment... This year the die-cutting is poorly done, impossible to peel the labels one by one. Disappointment but the designs are still beautiful
Translated reviews
Response from Petit-Fernand
Hello Gwenaelle,

Thank you for taking the time to share your feedback. We are delighted that you appreciate the designs of our labels, but we are sorry to hear that the die-cutting did not meet your expectations this year. Your feedback is valuable and will help us improve our service.

We have contacted you to propose a solution.

Have a nice day,
Camille C-MonEtiquette
C
Charline B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Fast shipping. Compliant labels, I recommend.
Translated reviews
J
Julie B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Usually everything goes well, but this time there was no parchment paper to use the labels
Translated reviews