Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
First purchase from you, the labels were difficult to remove. The part that was supposed to allow for easy removal was not cut deep enough to allow the labels to be removed easily. Nevertheless, the labels were pretty.
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Adeline B.
Rating: 2 out of 5
following a purchase from 10/08/2025
Very disappointed with the quality: on my two lunch boxes, one had a decorative film that was peeling off and the other had a broken clasp. Customer service only replaced one box, but the new one arrived already scratched and dusty. I do not recommend
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Response from Petit-Fernand
Hello Adeline,
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to learn that the quality of our products did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We are currently examining these quality issues to improve our products and services. Please do not hesitate to contact us again so that we can find a satisfactory solution for you.
Thank you for your understanding and we look forward to serving you better in the future.
Have a nice day,
Camille C-MonEtiquette
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Marie R.
Rating: 4 out of 5
following a purchase from 10/08/2025
Super
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Pauline J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The labels are pretty and seem to be of good quality. However, the adhesive labels for objects are very difficult to remove from their place, they are poorly pre-cut. I spent more time peeling them off than if I had to write by hand on labels. My son couldn't peel them off without my help, which spoiled the experience. However, the iron-on labels for clothing are practical and quick to apply.
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Response from Petit-Fernand
Hello Pauline,
Thank you for your feedback regarding your labels from our "C-Monetiquette" site. We are pleased to learn that you appreciate the quality and aesthetics of our products, but we are sorry to hear that the experience with the adhesive labels did not meet your expectations.
Your comment about the pre-cutting is valuable and we will examine it to improve our products.
Have a nice day,
Camille C-MonEtiquette
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Priscillia B.
Rating: 3 out of 5
following a purchase from 10/08/2025
The water bottle is beautiful, however I am skeptical about the fact that they are stickers.. we'll see if they hold up
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Response from Petit-Fernand
Hello Priscillia,
Thank you for taking the time to share your feedback on our C-Monetiquette site. We are delighted that you like the water bottle. Regarding your doubts about the durability of your customization, we want to assure you that it is a print directly on the product made to withstand daily use.
Please feel free to contact us if you have any other questions or if you would like to share your experience after use.
Have a nice day,
Camille C-MonEtiquette
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Laetitia L.
Rating: 4 out of 5
following a purchase from 10/08/2025
Always happy with the provided labels
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Axelle B.
Rating: 4 out of 5
following a purchase from 30/07/2025
I finally received my order, after 2 reshipments.... fortunately, the after-sales service is efficient!
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Melanie L.
Rating: 4 out of 5
following a purchase from 10/08/2025
Great idea to choose the size of the label, the font, the colors, etc., of very good quality, but super difficult to detach from the backing, I think they were not pre-cut, had to use a pair of scissors to detach one side
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Diana M.
Rating: 3 out of 5
following a purchase from 09/08/2025
There should be an option for smaller labels in larger quantities for pens. Also this time the printing was out of cut
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Response from Petit-Fernand
Hello Diana,
Thank you for your feedback regarding our site "C-Monetiquette". We take your suggestion into account about adding options for smaller labels for pens and we will also ensure to improve our printing process to avoid cutting issues in the future. Your opinion is valuable to us.
Have a nice day,
Camille C-MonEtiquette
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Marie L.
Rating: 2 out of 5
following a purchase from 10/08/2025
Stapled lots on the labels = unusable labels and removing the staple damaged the labels
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the labels. Your feedback is valuable and will help us improve our products.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Beate A.
Rating: 4 out of 5
following a purchase from 30/07/2025
Arrived very late
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Response from Petit-Fernand
Good day,
Thank you very much for your review.
I am sorry that your order arrived late. I hope you still like it.
Have a nice day,
C
Chiara H.
Rating: 4 out of 5
following a purchase from 30/07/2025
Very satisfied with this product, quality seems to be very high and the workmanship is very clean!
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Response from Petit-Fernand
Good day, Chiara,
Your kind words made me very happy – thank you very much for your support.
Have a nice day,
Customer Service EsIstMeins
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Megan H.
Rating: 3 out of 5
following a purchase from 30/07/2025
Great for plastic water bottles-so far the stickers have stayed put but all come off the labels of clothes
Response from Petit-Fernand
Dear Megan,
thank you for your feedback regarding our stickers. We are pleased to hear that they are performing well on plastic water bottles, but we apologize for the issues you've experienced with clothing labels. Your input is invaluable, and we will work on improving the adhesion for fabric surfaces.
Best regards,
Giulia Petit-Fernand
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Audrey L.
Rating: 4 out of 5
following a purchase from 09/08/2025
The labels are good, however the order took longer than expected to arrive
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Ruken P.
Rating: 2 out of 5
following a purchase from 06/08/2025
The heat-adhesive labels do not hold at all despite following the steps
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Response from Petit-Fernand
Hello Ruken,
Thank you for your feedback. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Customer satisfaction is our priority and we would like to understand your situation to provide you with a solution. To this end, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Christèle V.
Rating: 4 out of 5
following a purchase from 08/08/2025
Super labels. 2nd order. Just disappointed though because I did not receive the parchment paper usually provided with the iron-on labels.
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Rouger N.
Rating: 4 out of 5
following a purchase from 09/08/2025
Beautiful labels good quality to see the duration over time ⏳
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Elsa F.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant labels. I have been ordering them for years now. Always satisfied!
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Melany S.
Rating: 2 out of 5
following a purchase from 29/07/2025
I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.
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Response from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
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Julien Z.
Rating: 4 out of 5
following a purchase from 08/08/2025
Many positive points: - the ease of customizing labels - the wide choice of patterns and colors - the speed of shipping - the rather attractive price The only downside concerns the shoe labels. I don't know if they will last. We'll see ...
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Mapi G.
Rating: 4 out of 5
following a purchase from 29/07/2025
Speed and excellent quality-price ratio!
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Conny G.
Rating: 2 out of 5
following a purchase from 29/07/2025
I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.
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Response from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins
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Perrault Coumailleau A.
Rating: 3 out of 5
following a purchase from 08/08/2025
There should be fewer heat-adhesive labels.
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Response from Petit-Fernand
Hello,
Thank you for your feedback.
We take your comment about the number of heat-adhesive labels into account and we will consider adjusting our offer to better meet your expectations. Your satisfaction is our priority and your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
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Clémence C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Very good
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Sandra B.
Rating: 3 out of 5
following a purchase from 08/08/2025
The envelope was wet and the labels too 90% of the labels are intact
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Response from Petit-Fernand
Hello Sandra,
Thank you for your feedback regarding your order on our site "C-Monetiquette". We are sorry to hear that the envelope and the labels were damaged during shipping, and we take your comments very seriously to improve our services. Please do not hesitate to contact us for any further assistance or to resolve this issue.
Have a nice day,
Camille C-MonEtiquette
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Paola B.
Rating: 3 out of 5
following a purchase from 21/07/2025
Everything is perfect. Thank you
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Response from Petit-Fernand
Dear Paola,
thank you for your feedback and we are glad that you found everything perfect. We wish you a pleasant experience with our products and remain available for any further requests.
Giulia Petit-Fernand
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Janet R.
Rating: 4 out of 5
following a purchase from 29/07/2025
Lovely little suit but I expected it to be packaged better as the bag it arrived in made it look cheap (which it wasnt)
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Jennifer L.
Rating: 3 out of 5
following a purchase from 29/07/2025
I had ordered stickers for different children as a gift. Unfortunately, the names were mixed up in the "blocks"/packaging. I had to open the brackets and sort everything out. I had ordered for 3 children and only received two notebooks. Each name should have its own packaging. I have never experienced anything like this with any other company. Therefore, point deduction. The quality of the stickers is fine.
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Response from Petit-Fernand
Good day, Jennifer,
According to our standard procedure, only predefined packs are printed on separate sheets. Unless a special request was indicated with your order, we have not received any note that special care is required when printing your labels. We would also like to ask you to consider the ecological impact: Printing individual labels on three separate sheets leads to an additional consumption of paper and cardboard, which is significantly higher than that of the packs we offer. In the interest of waste reduction and environmental protection, we limit the amount of paper used, except for predefined packs.
However, we are pleased that you like the quality!
Customer Service EsIstMeins
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Beatriz O.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast and efficient
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Isabella R.
Rating: 4 out of 5
following a purchase from 28/07/2025
I ordered stickers for 2 children, meaning 2 names. It bothers me that the stickers were mixed up in the booklets. Why not make one sticker booklet per name?
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Response from Petit-Fernand
Good day,
The practical packs (crib, kindergarten, etc.) will be shipped separately. The labels outside the packages will be compiled in a single booklet to limit paper consumption. For your next order, I kindly ask you to contact me directly by phone so that I can better understand your needs and provide you with the best advice.
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Céline M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Regarding the order and customer service (I had to contact them because I did not receive the correct order) nothing to say. However, regarding DPD's delivery, it was very complicated. Late delivery, incorrect communication, vague response, ... I would not recommend DPD for a future delivery.
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Leslie R.
Rating: 4 out of 5
following a purchase from 07/08/2025
Everything went very well
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Fabienne E.
Rating: 3 out of 5
following a purchase from 03/08/2025
I placed an order for which part is not compliant. I ordered a stamp to be engraved with lowercase for the first name and uppercase for the last name. I received everything written in uppercase. Customer service is unable to change the font, so I had to resign myself to accept the order as it is. I am obviously disappointed knowing that the stamp costs €30.
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Response from Petit-Fernand
Hello Fabienne,
Thank you for taking the time to share your feedback. We are sorry to hear that your order does not meet your expectations, particularly regarding the font you chose.
Your feedback is valuable, and we will look into this situation to improve our service.
Have a nice day,
Camille C-MonEtiquette
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Aurelie L.
Rating: 3 out of 5
following a purchase from 07/08/2025
Water bottle ordered less than two months ago and the printing came off. I had bought it for my son's return to school, I had to buy another one elsewhere because several letters came off even though he only used it 3 times. However, the clothing labels are good.
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your experience with us. We are sorry to hear that the personalization of your water bottle did not hold up, despite limited use. Your feedback is valuable and helps us improve our products. We are glad that the clothing labels met your satisfaction.
We hope that the solution provided by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
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Letchimin C.
Rating: 4 out of 5
following a purchase from 06/08/2025
Fast delivery, good quality labels, a bit high price for simple labels
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Priscillia C.
Rating: 3 out of 5
following a purchase from 02/08/2025
Some labels in my "kindergarten" pack are pixelated ... It does not hinder usage but the result is not clear
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Response from Petit-Fernand
Hello Priscillia,
Thank you for your feedback regarding the labels in your "kindergarten" pack. We are sorry to hear that they have a pixelated appearance. Your comment is valuable and we will examine it closely to improve the quality of our products.
We invite you to contact us so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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Sabrina L.
Rating: 2 out of 5
following a purchase from 06/08/2025
Disappointed with the new labels to stick with the iron, it's so much easier to stick directly
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Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.
Have a nice day,
Camille C-Monetiquette
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Marine C.
Rating: 3 out of 5
following a purchase from 07/08/2025
The labels do not stick properly
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Response from Petit-Fernand
Hello Marine,
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations in terms of adhesion. Your opinion is valuable and will help us improve the quality of our products.
We have just contacted you to propose a suitable solution.
Have a nice day,
Camille C-MonEtiquette
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Louise M.
Rating: 3 out of 5
following a purchase from 06/08/2025
An printing error made on a sheet of 10 labels in the kindergarten pack that I ordered! Another name appears on it! The labels are therefore unusable.
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Response from Petit-Fernand
Hello Louise,
Thank you for your feedback and we are sincerely sorry to learn about this printing error on your order. We understand that this can be frustrating, and we have just contacted you to assist you.
Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Manuela A.
Rating: 3 out of 5
following a purchase from 27/07/2025
Unfortunately, this time the chamber was set incorrectly so that individual stickers cannot be used.
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Response from Petit-Fernand
Good day,
we have just solved the problem and suggested a solution to you via email.
Have a nice day!
Customer service EsIstMeins
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