Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are great, I have been ordering them for 6 years, nothing to say, but for the first time I ordered the bag with the first name for the start of the school year in small section, I find it too small and the same for the writings of the first name and last name for the price, they could have made it bigger...
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Response from Petit-Fernand
Hello Jessica,
We sincerely thank you for your loyalty and constructive feedback. We are delighted that you appreciate our labels, and we take your comments regarding the size of the bag and writings into account. Your opinion is valuable to help us improve our products.
Have a nice day,
Camille C-MonEtiquette
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Anasthasia C.
Rating: 2 out of 5
following a purchase from 06/08/2025
I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...
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Response from Petit-Fernand
Hello Anasthasia,
Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Laurianne V.
Rating: 3 out of 5
following a purchase from 05/08/2025
The snack box I ordered is not great, the customization on it is a poorly stuck film. The customer service, however very efficient, sent me another box but it was also poorly stuck. I now have two boxes, so the customization is not up to what one can expect from French manufacturing. The 3 stars are for customer service and delivery speed.
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Response from Petit-Fernand
Hello Laurianne,
Thank you for your constructive feedback. We are sorry to learn that the quality of the customization of your snack boxes did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. We will review our manufacturing process to ensure better quality in the future.
We also thank you for your appreciation of customer service and delivery speed. Please do not hesitate to contact us if you have any other suggestions or concerns.
Have a nice day,
Camille C-MonEtiquette
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Salomé G.
Rating: 2 out of 5
following a purchase from 05/08/2025
Labels ultimately very wide for a model that is normally thin. Delivery time particularly long.
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Response from Petit-Fernand
Hello Salomé,
Thank you for taking the time to share your opinion. We understand that the dimensions of the labels and the delivery times did not meet your expectations. Your feedback is valuable and will help us improve our products and services. We are committed to providing you with the best possible experience. Please feel free to contact us to discuss your needs.
Have a nice day,
Camille C-Monetiquette
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Clarisse H.
Rating: 4 out of 5
following a purchase from 05/08/2025
very nice sturdy labels, I hope they will last a long time little point to perhaps improve I find them quite thick and as a result we feel them on the body
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Sabrina H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very nice labels. The kindergarten pack is very complete. GREAT!
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Virginie P.
Rating: 4 out of 5
following a purchase from 05/08/2025
Nice presentation and good quality
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Laetitia C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Order well received I am delighted and I recommend to everyone thank you
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Corinne G.
Rating: 3 out of 5
following a purchase from 05/08/2025
Pretty water bottle but the decoration is glued when I thought it would be painted.
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Response from Petit-Fernand
Hello Corinne,
Thank you for your feedback on our water bottle. We are sorry to hear that the decoration did not meet your expectations and we appreciate your remark, which will help us improve our products in the future. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-MonEtiquette
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Julia F.
Rating: 4 out of 5
following a purchase from 25/07/2025
Everything was great except the shipping
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Monia Z.
Rating: 3 out of 5
following a purchase from 02/08/2025
Very disappointed with the stamp that leaves ink stains. Given the very high price compared to other brands, I will not repurchase and would not recommend.
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Response from Petit-Fernand
Dear Monia,
Thank you for taking the time to share your feedback on our site "C-Monetiquette". We are sincerely sorry to hear that you encountered issues with your stamp and that it affected your experience. Your feedback is valuable and we take it very seriously.
We strive to offer quality products, and we will look into this issue to improve our items. We have just contacted you by email to resolve this incident.
Thank you again for your comments.
Best regards,
Alice C-Monetiquette
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Clémence R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great
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Maxime M.
Rating: 3 out of 5
following a purchase from 01/08/2025
Received blurry labels and others not.
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Response from Petit-Fernand
Hello Maxime,
Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that some of your labels were blurry and that others did not meet your expectations. Your satisfaction is our priority, and we would like to better understand your situation. We have contacted you directly by email to get more details about the products concerned by this defect.
Best regards,
Alice from C-Monetiquette
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Corine M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Received very quickly!!! I love the labels, I just hope they will last a long time.
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Sandra Q.
Rating: 4 out of 5
following a purchase from 24/07/2025
Initially received the wrong order but this was dealt with quickly and efficiently. Received corrected order promptly. Good quality stickers that stay on clothing well. Would recommend.
Response from Petit-Fernand
Dear Sandra, Thank you very much for your wonderful feedback!
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Karine D.
Rating: 4 out of 5
following a purchase from 03/08/2025
Package received quickly Labels as described
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Kwok M.
Rating: 4 out of 5
following a purchase from 28/07/2025
order without problems.
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Mylène D.
Rating: 3 out of 5
following a purchase from 02/08/2025
The colors are less beautiful than in previous years. I believe this will be my last order. Otherwise, fast shipping.
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Response from Petit-Fernand
Hello Mylène,
Thank you for your feedback on our site "C-Monetiquette". We are sorry to hear that the colors do not meet your expectations this year. Your opinion is valuable and we take it into account for our future collections. We are nonetheless pleased that you appreciated the speed of the delivery. Please feel free to share your suggestions for your next orders.
Best regards,
The C-Monetiquette team
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Lucile N.
Rating: 4 out of 5
following a purchase from 02/08/2025
Correct products and delivery time
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Pauline B.
Rating: 4 out of 5
following a purchase from 03/08/2025
The labels are pretty and of good quality. They withstand washing perfectly. However, the package arrived completely open. The delivery person probably looked at what was inside.
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Johanna V.
Rating: 4 out of 5
following a purchase from 03/08/2025
Great as usual However, I thought that the 1 line labels were less wide
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Coralie L.
Rating: 3 out of 5
following a purchase from 03/08/2025
The labels are pretty but the quality was better before... Disappointed, the hold is not great on the items
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Response from Petit-Fernand
Dear Coralie,
Thank you for taking the time to share your feelings about our labels. We are glad you find them pretty, but we are sorry to learn that the quality does not meet your expectations. Your feedback is valuable and we will examine it closely to improve our products. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
Alice C-Monetiquette.
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Fanny P.
Rating: 4 out of 5
following a purchase from 01/08/2025
I did not receive the correct order but the customer service was excellent.
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Amandine C.
Rating: 3 out of 5
following a purchase from 20/07/2025
Hello, The envelope arrived in a postal package because it had been opened and some labels and stickers were damaged and torn. Maybe not your fault but unfortunate!
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Response from Petit-Fernand
Hello Amandine,
Thank you for taking the time to share your experience with us. We are sorry to hear that your order arrived damaged. Although this may be due to transportation, we understand that it is disappointing. We have just sent you an email again to find a quick and effective solution. Your satisfaction is very important to us.
Have a nice day,
Alice C-MonEtiquette
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Jennifer L.
Rating: 4 out of 5
following a purchase from 23/07/2025
Top stickers that also hold. Always happy to use again. Highly recommended.
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Response from Petit-Fernand
Good day, Jennifer,
It is nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Kerstin S.
Rating: 3 out of 5
following a purchase from 23/07/2025
Unfortunately, I received the wrong stickers first. Good that only the first name and no phone number was on it. The complaint was processed quite quickly and the stickers hold well.
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Response from Petit-Fernand
Good day, Kerstin,
thank you very much for your kind review. We apologize once again for these inconveniences.
Have a nice day,
Customer Service EsIstMeins
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Doretto I.
Rating: 4 out of 5
following a purchase from 23/07/2025
Excellent product, serves the purpose
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Response from Petit-Fernand
Dear Ilaria,
Thank you for your positive feedback and for choosing Petit-Fernand. We are pleased to know that the product met your expectations and achieved the desired purpose. If you have any further suggestions or requests, please do not hesitate to contact us.
Best regards,
The Petit-Fernand team
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Sophie D.
Rating: 3 out of 5
following a purchase from 02/08/2025
It's just a bit complicated to peel off
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that you find peeling a bit complicated and we will take this into account to improve our users' experience. We have just contacted you by email to resolve this issue.
Have a nice day,
Alice C-MonEtiquette
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Thierry P.
Rating: 3 out of 5
following a purchase from 02/08/2025
Perfect labels, deplorable shipping, package lost 2 times 10 days for delivery
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Response from Petit-Fernand
Hello Thierry,
Thank you for your feedback regarding your experience with C-Monetiquette. We are glad that you are satisfied with the labels, but we are sorry to hear that you encountered problems with the delivery. We will forward your comment to our logistics department to improve this aspect. The shipping costs have been refunded to you : )
Have a nice day,
Alice C-MonEtiquette
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Sabrina C.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very satisfied with my purchase, the shipping was very fast.
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Mégane D.
Rating: 4 out of 5
following a purchase from 02/08/2025
Fast and careful delivery, good quality items, however I ordered a water bottle, and my daughter's name is not facing the opening of the bottle as it should be. It looks like it is crooked, I bought 2 and it's the same.. disappointed
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Itziar A.
Rating: 4 out of 5
following a purchase from 23/07/2025
A lot of variety of letters, colors, and drawings. A lot of variety of labels. This is the second time I take it, delighted with the offers.
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Véronique B.
Rating: 3 out of 5
following a purchase from 31/07/2025
The delivery time is a bit long
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Response from Petit-Fernand
Dear Véronique, thank you for your feedback and we take your comment about the delivery time into account. We apologize for this wait and are working to improve our logistics to better satisfy you in the future. Please feel free to share your suggestions to continue improving our services.
Alice C-MonEtiquette
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Aude C.
Rating: 4 out of 5
following a purchase from 01/08/2025
I had already ordered labels, it was great. The box tasted a little disappointing, some "bubbles"
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Virginie M.
Rating: 4 out of 5
following a purchase from 01/08/2025
A bit disappointed with the tasting box, the sticker is stuck crookedly and I don't know why I didn't expect a big sticker stuck simply. But otherwise not bad
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Pascale E.
Rating: 4 out of 5
following a purchase from 01/08/2025
Very beautiful water bottle. Very practical for everyday use
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Sophie G.
Rating: 4 out of 5
following a purchase from 30/07/2025
Fast delivery time
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Elise B.
Rating: 3 out of 5
following a purchase from 30/07/2025
I received my package and the product meets my expectations, but despite several emails indicating a security issue with the site informing me of a fraud alert via Google, no one has contacted me back. I also indicated that several of my orders do not appear on my profile. I was contacted again to inform me of my tracking and that the shipment was made. So perfect. Everything is received and perfect. But my orders do not appear. So, I deleted my credentials but still no one to explain to me why. Apparently, the site is poorly protected.
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Response from Petit-Fernand
Dear Elise,
Thank you for your feedback, and we are glad that the product met your expectations. However, we would like to apologize for the concerns you encountered regarding the security of our site. Your security is our priority, and we take your concerns very seriously. We will closely examine these issues and ensure that a member of our team contacts you as soon as possible to clarify the situation. Thank you again for your understanding and patience.
Best regards,
The C-Monetiquette team
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 31/07/2025
Ease of use on the website, a lot of choices. Fast delivery. Prices a bit high.
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Katrina B.
Rating: 3 out of 5
following a purchase from 21/07/2025
Whilst the bag was a good size and lined ,one of the webbing handles ,which are cream in colour,had purple threads running through it which spoilt the overall look of the bag. The decorations on the water bottle are stickers .Which to be honest I could have probably done myself.I don't think they will last very long . The water bottle does however seem of good quality,and my child's name was painted on it. Overall I felt that the products where over priced.
Response from Petit-Fernand
Hi Katrina,
Thank you for your detailed feedback. We're sorry to hear that some elements of the bag and water bottle didn’t meet your expectations.
We’ll be contacting you by email to learn more and see what we can do to improve your experience.
Chiara, Petit-Fernand
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