Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2, 3 and 4 stars

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G
Gloria T.
Rating: 3 out of 5
following a purchase from 30/05/2025
I noticed a few days ago that you forgot to put the 'y' on Thierry
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Response from Petit-Fernand
Hello Gloria,

We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.

We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
G
Giulia S.
Rating: 4 out of 5
following a purchase from 29/05/2025
Nice website, a bit clunky
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Fiori F.
Rating: 3 out of 5
following a purchase from 28/05/2025
very expensive
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Violene A.
Rating: 4 out of 5
following a purchase from 05/06/2025
For once I received the labels quickly and on time. Always happy with the products. The quality has slightly changed since my last order, I will see the result, I don't have enough perspective regarding washing and durability.
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Morineau M.
Rating: 4 out of 5
following a purchase from 07/06/2025
The products are in accordance with the images and explanations. However, removing the ice pack from the picnic box was a real struggle! Another system should be considered... Otherwise, my son is delighted! :D
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Nolwenn B.
Rating: 2 out of 5
following a purchase from 07/06/2025
Disappointed with this last order. Labels that peel off poorly, writing and color changed even though I requested a reprint of labels I had already ordered.
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Response from Petit-Fernand
Hello Nolween,

We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
D
Deb B.
Rating: 4 out of 5
following a purchase from 28/05/2025
Fab labels - we come back for them time and time again as they never peel off, and can also be put on lunchboxes and through the dishwasher. The only small drawback is sometimes they can be tricky to peel off the booklet they come in
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Priscia G.
Rating: 3 out of 5
following a purchase from 06/06/2025
I have been ordering for 3 years, always happy with the quality and speed of the shipments, except that in this last order, the cutting edge is not well done, I have to use scissors, which is really not practical.
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Response from Petit-Fernand
Hello Priscia,

Thank you so much for your loyalty.
As you may have noticed in the past, our self-adhesive labels for clothing are usually easy to use.
We have just contacted you by email to assist you!

Have a nice day,
Camille C-MonEtiquette
H
Haude B.
Rating: 4 out of 5
following a purchase from 05/06/2025
Simply effective..the prices are a bit high
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Mike H.
Rating: 4 out of 5
following a purchase from 26/05/2025
good
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cassandra W.
Rating: 4 out of 5
following a purchase from 26/05/2025
We have used ur labels previously for my son when at nursery and school. I purchased this latest batch for my elderly dad in a care home. With this batch I couldnt peel off the individual labels, I had to pull off the entire backing to get to the labels. Otherwise they still work well when stuck and washed!
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maureen A.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very satisfied! Quick and efficient handling! The labels are great! Easy to apply and remove. However, it would be interesting to vary some images because for the past 4 years that I have been ordering, they are practically the same (for boys at least)
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Mylene D.
Rating: 3 out of 5
following a purchase from 05/06/2025
Practical product for traveling, the downside is that everything comes off in the wash
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Response from Petit-Fernand
Hello Mylene,

Thank you for your feedback.
Our labels are normally designed to withstand washes up to 60°C. Yours should not come off like that.
To assist you, we have just contacted you

Have a nice day,
Camille C-MonEtiquette
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Nadege D.
Rating: 4 out of 5
following a purchase from 03/06/2025
Of good quality
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Veronique B.
Rating: 2 out of 5
following a purchase from 01/06/2025
The labels do not stick to the clothes, the ones we use with the iron. I respected the deadline but nothing works. My daughter is going on a school trip, so I'm not very satisfied to have to go buy labels in a store.
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Response from Petit-Fernand
Hello Véronique,

We are sincerely sorry to read that your labels have come off. Our labels are indeed designed to be very durable, and we are sorry for this anomaly.

In order to assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
A
Ana A.
Rating: 3 out of 5
following a purchase from 21/05/2025
The stickers received on this occasion are not die-cut enough, making it very difficult to remove them from the booklet they come in.
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Response from Petit-Fernand
Hello Ana,

I am very sorry to read that your labels are difficult to peel off their supports. It must be a manufacturing defect, and we apologize for that.

To assist you in the best way possible, we have just contacted you.

Have a good day,
Camille Petit-Fernand
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Nassima I.
Rating: 4 out of 5
following a purchase from 31/05/2025
The labels are very beautiful but I would have liked different sizes for the object labels because they are too big for some objects concerning me.
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Response from Petit-Fernand
Hello Nassima,
Thank you for your positive feedback and we are delighted that you like our labels.
Have a nice day,
Elise, C-MonEtiquette
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Amandine P.
Rating: 3 out of 5
following a purchase from 30/05/2025
Disappointed with the backpack.
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Response from Petit-Fernand
Hello Amandine,

We are sorry to read that the product you received does not meet your expectations. We try to describe our products as accurately as possible and are sorry that this was not sufficient for you.
Your feedback is important to us. For this, we remain available by email and phone with pleasure.

Have a nice day,
Camille C-MonEtiquette
B
Brigitte C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Hello, we need more label formats because some are really large and therefore do not fit everything. Best regards.
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Response from Petit-Fernand
Hello Brigitte,
Thank you for your feedback and your suggestion regarding the label formats. We take your comments into account and pass them on to our teams.
Have a nice day,
Elise, C-MonEtiquette
M
Manuella C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Very beautiful bottle, too bad a straw brush is not provided, I take away 1 star for that.
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Response from Petit-Fernand
Hello Manuella,
Thank you very much for your positive feedback! We are delighted that you appreciate our water bottle. We take your comment regarding the absence of a cleaning brush for the straw into account and will evaluate it for future improvements.
Have a nice day,
Elise, C-MonEtiquette
J
Jasmin B.
Rating: 4 out of 5
following a purchase from 14/05/2025
Love the stickers! Unfortunately this time there were loads of them that did not peel off clean or ripped when trying to ;(
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Céline H.
Rating: 4 out of 5
following a purchase from 14/05/2025
I really like your site, your labels however I would like more choices on the proposed designs and the objects as well.
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Boucault H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Super practical
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Dienemba B.
Rating: 3 out of 5
following a purchase from 21/05/2025
The labels were not easy to peel off the backing
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Response from Petit-Fernand
Hello Dienemba,

Thank you for informing us of this anomaly.
We are sincerely sorry to find that your labels are difficult to remove from their backing.
We have just contacted you by email to assist you

Have a nice day,
Camille C-MonEtiquette
L
Liz W.
Rating: 4 out of 5
following a purchase from 11/05/2025
Ideal for what required
A
aurelie M.
Rating: 3 out of 5
following a purchase from 21/05/2025
My labels are difficult to peel off the paper and there is a plastic film on top
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Response from Petit-Fernand
Hello Aurélie,

Thank you for informing us of this anomaly, we are sincerely sorry.
I confirm that the information has been forwarded to the relevant department.

As for your order, replacement labels will be sent to you.

Have a nice day,
Camille C-MonEtiquette
T
Tania C.
Rating: 4 out of 5
following a purchase from 10/05/2025
The labels are great, but now they don't send them directly to your home like before, what a shame.
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Sylvie V.
Rating: 4 out of 5
following a purchase from 19/05/2025
Nothing to complain about. Perfect
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farida B.
Rating: 2 out of 5
following a purchase from 19/05/2025
The labels received on this order are very difficult to remove before being stuck and sometimes tear.
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Response from Petit-Fernand
Hello Farida,

We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊

Have a nice day,
Camille C-MonEtiquette
S
Sabrina D.
Rating: 2 out of 5
following a purchase from 18/05/2025
this is the 2nd time I order. the 1st order was perfect but now it's impossible to peel off the labels 😏
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Response from Petit-Fernand
Hello Sabrina,

We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.

A new production has just been set up to replace the labels you received 😌

Have a nice day,
Camille C-MonEtiquette
I
Iman M.
Rating: 4 out of 5
following a purchase from 16/05/2025
I ordered labels for my son and my niece. I was surprised to see that everything was in the same notebook... it's a shame that two separate notebooks weren't made... especially since they have two different last names.
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salome A.
Rating: 2 out of 5
following a purchase from 15/05/2025
The labels are difficult to peel off, the perforation is not good and as a result the label bends, I will not renew the experience.
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Response from Petit-Fernand
Hello Salomé,

We are sincerely sorry to read your message.
Your labels should indeed not be difficult to remove from their backing. Therefore, to assist you better, our team has just contacted you. 😊

Have a nice day,
Camille C-MonEtiquette
F
Françoise C.
Rating: 4 out of 5
following a purchase from 15/05/2025
I find them a little small, I should have taken a different size.
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Fanny G.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping. I have already ordered labels on their site, but my last order is very difficult to peel off. As a result, several labels are torn.
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Response from Petit-Fernand
Hello Fanny,

Thank you for sharing your feedback 😊

Regarding your last labels, we are sorry that they are difficult to remove from their backing. We will send you replacement labels!

Have a nice day,
Camille C-MonEtiquette
P
Panero G.
Rating: 4 out of 5
following a purchase from 03/05/2025
Valid product, durable, well finished. Price not exactly cheap.
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Response from Petit-Fernand
Good morning,
Thank you very much for taking the time to write us a review.
We regularly offer promotional deals.💖
Have a nice day,
Elise, Petit-Fernand
J
jacques D.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very happy with the previous orders.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 11/05/2025
The water bottle was very appreciated. I would have liked to know that the decorations were embossed and shiny.
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Laure R.
Rating: 3 out of 5
following a purchase from 11/05/2025
The label on the hats is not holding
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Response from Petit-Fernand
Hello Laure,

Thank you for sharing your feedback with us.
Our team has just contacted you to understand and provide you with a solution :)

Have a great day,
Camille C-MonEtiquette
S
Siegfried H.
Rating: 4 out of 5
following a purchase from 30/04/2025
Price performance is okay
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Response from Petit-Fernand
Good day Siegfried,
Thank you very much for your review. 496
Have a nice day,
Elise, EsIstMeins
E
Elise D.
Rating: 3 out of 5
following a purchase from 09/05/2025
There are labels that are not in my son's name... Surely a mistake during printing. But the others are nice
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Response from Petit-Fernand
Hello Elise,

We are sincerely sorry for this human error. However, we hope that you like your labels! 😊

Our customer service is available if you need any assistance.
Have a nice day,
Camille C-MonEtiquette