Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2, 3 and 4 stars

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S
Sophie M.
Rating: 4 out of 5
following a purchase from 07/05/2026
Resistant to washing Nice design
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Alice N.
Rating: 2 out of 5
following a purchase from 29/04/2026
The thermal bottle can leaks
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Response from Petit-Fernand
Good morning Alice,

Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.

Best regards,
The Petit-Fernand team
S
Solenn L.
Rating: 4 out of 5
following a purchase from 08/05/2026
I am happy with the result but I found the customer journey unclear when going through an Instagram ad. As a result, I ordered a label that only sticks to clothing (without knowing) while I also needed object labels. I let myself be guided without knowing that both existed.
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Valérie S.
Rating: 4 out of 5
following a purchase from 06/05/2026
very nice labels. To test on the duration when they are glued
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Elodie J.
Rating: 2 out of 5
following a purchase from 05/05/2026
the company's logo at the end of the first name makes the label unreadable I am disappointed
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Response from Petit-Fernand
Hello Elodie,

Thank you for taking the time to share your feedback. We are sorry to hear that the logo has affected the readability of your label. It is indeed the mandatory mention related to the chosen One Piece illustration. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly if you have any other suggestions.

Have a nice day,
Camille C-MonEtiquette
R
Régine T.
Rating: 2 out of 5
following a purchase from 04/05/2026
The labels had two different names to offer and a single notebook gathered both, too bad... otherwise no other problems.
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Response from Petit-Fernand
Hello Régine,

Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We understand the importance of personalization and will ensure that your suggestion is taken into account to improve our service. Your satisfaction is our priority. Please do not hesitate to contact us directly for any questions or needs.

Have a nice day,
Camille C-MonEtiquette
S
Sophie D.
Rating: 4 out of 5
following a purchase from 23/04/2026
Resistance to the first machines, to be seen over time. It would also be necessary to plan some patterns for adults.
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KELLY P.
Rating: 3 out of 5
following a purchase from 03/05/2026
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
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Response from Petit-Fernand
Hello Kelly,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.

Have a nice day,
Camille C-MonEtiquette
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Dominique D.
Rating: 3 out of 5
following a purchase from 03/05/2026
It's already peeling off on carbon arrows.
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Response from Petit-Fernand
Hello Dominique,

Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.

Have a nice day,
Camille C-MonEtiquette
Z
Zahia D.
Rating: 2 out of 5
following a purchase from 18/04/2026
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
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Response from Petit-Fernand
Hello Zahia,

Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email :)

Have a nice day,
Camille C-MonEtiquette
C
Claire D.
Rating: 3 out of 5
following a purchase from 01/05/2026
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
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Response from Petit-Fernand
Dear Claire,

Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.

Have a nice day,
Camille C-MonEtiquette
M
Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
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Response from Petit-Fernand
Hello Marie,

Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.

Have a nice day,
Camille C-MonEtiquette
S
Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
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Michelle S.
Rating: 3 out of 5
following a purchase from 20/04/2026
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.

Petit-Fernand
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.

Have a nice day,
Camille C-MonEtiquette
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Nadine P.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
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Charline M.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nice
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Response from Petit-Fernand
Hello Charline,

We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.

Have a nice day,
Camille C-MonEtiquette
S
Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!

Have a nice day,
Camille C-MonEtiquette
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Geraldine J.
Rating: 3 out of 5
following a purchase from 25/04/2026
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
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Response from Petit-Fernand
Hello Géraldine,

Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.

Have a nice day,
D
Doris K.
Rating: 4 out of 5
following a purchase from 14/04/2026
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
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Helene J.
Rating: 2 out of 5
following a purchase from 24/04/2026
Stickers that come off after the first wash in the dishwasher
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Response from Petit-Fernand
Hello Hélène,

Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
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Giordano P.
Rating: 4 out of 5
following a purchase from 09/04/2026
Shipping a bit slow
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Chantal D.
Rating: 3 out of 5
following a purchase from 22/04/2026
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
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Response from Petit-Fernand
Dear Chantal,

Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.

Have a nice day,
Camille C-MonEtiquette
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Laura F.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good and punctual service
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Nuria S.
Rating: 4 out of 5
following a purchase from 10/04/2026
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
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Alejandro P.
Rating: 4 out of 5
following a purchase from 10/04/2026
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
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Léa M.
Rating: 4 out of 5
following a purchase from 20/04/2026
Beautiful labels Simply the price a bit high for few labels
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Patricia G.
Rating: 4 out of 5
following a purchase from 19/04/2026
I love to call on you
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Cassandra C.
Rating: 4 out of 5
following a purchase from 16/04/2026
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
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Response from Petit-Fernand
Hello Cassandra,

Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
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ELISABETH S.
Rating: 2 out of 5
following a purchase from 15/04/2026
I have received the labels and reported that the parchment paper was not included. I therefore received a new shipment of labels without parchment paper.
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Response from Petit-Fernand
Hello Elisabeth,

Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to ensure our customers' satisfaction. Your message has been forwarded to the relevant department.
On your side, you can use kitchen parchment paper to apply your labels :)

Have a nice day,
Camille C-MonEtiquette
T
Tiffany S.
Rating: 4 out of 5
following a purchase from 10/04/2026
Very practical and aesthetic
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Aude M.
Rating: 4 out of 5
following a purchase from 12/04/2026
Pretty labels. Impeccable customer service. Thank you again.
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Bernadette B.
Rating: 3 out of 5
following a purchase from 11/04/2026
Writing format too large I am disappointed
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Response from Petit-Fernand
Dear Bernadette,

Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.

Have a nice day,
Camille C-MonEtiquette
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Audrey J.
Rating: 3 out of 5
following a purchase from 08/04/2026
It's a pity that there is no peach color for my daughter's water bottle, now the bottles are mismatched...
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Response from Petit-Fernand
Hello Audrey,

Thank you for your feedback. We understand your disappointment regarding the absence of the peach color for your daughter's water bottle. Your comment is valuable and we will take it into account for future options.

We hope you will find satisfaction with our other products.

Have a nice day,
Camille C-MonEtiquette
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Domitille M.
Rating: 3 out of 5
following a purchase from 07/04/2026
The water bottles are nice, however, 2 days after receipt, the label with my daughter's name is already peeling off!
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Response from Petit-Fernand
Dear Domitille,

Thank you for taking the time to share your experience with our site C-Monetiquette. We are sorry to hear that the label on your water bottle did not hold up as expected, and we will pass your feedback to our team to improve the quality of our products. To assist you, we have just contacted you by email :)

Have a nice day,
Camille C-MonEtiquette
S
Severine P.
Rating: 3 out of 5
following a purchase from 06/04/2026
I am happy with the water bottles but the cups are leaking everywhere, I am very disappointed, if I had known I would have only taken water bottles
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Response from Petit-Fernand
Hello Séverine,

Thank you for your feedback and we are delighted that you are satisfied with our water bottles. We are sorry to hear that you encountered problems with the cups. Your opinion is valuable to us! We invite you to contact our customer service if needed :)

Have a nice day,
Camille C-MonEtiquette
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Marianne V.
Rating: 4 out of 5
following a purchase from 06/04/2026
The typography I had been using since my first purchase (which I liked a lot) has been replaced but the service is still very good.
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Response from Petit-Fernand
Hello Marianne,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.

Best regards,
The C-Monetiquette team
C
Claude A.
Rating: 4 out of 5
following a purchase from 06/04/2026
Serious quick nickel
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mar T.
Rating: 4 out of 5
following a purchase from 08/02/2026
I love the labels, but the package arrived open, as if one of the carriers had opened the package at some point thinking it contained money or something of value.
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Nicole B.
Rating: 4 out of 5
following a purchase from 03/04/2026
Very well thank you
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