Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 773 published reviews
5 48k 85% 4 3 498 6% 3 1 512 3% 2 1 040 2% 1 2 744 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

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J
Julie P.
Rating: 4 out of 5
following a purchase from 16/02/2025
Satisfied
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Raphaëlle D.
Rating: 3 out of 5
following a purchase from 18/02/2025
Hard-to-peel labels
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Response from Petit-Fernand
Hello Raphaëlle,

Thank you for letting us know about the problem with your labels.
They should not be difficult to remove from your stand. We've just contacted you to help you as soon as possible :)

Have a nice day,
Camille C-MonEtiquette
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Michele C.
Rating: 4 out of 5
following a purchase from 17/02/2025
OK all's well
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Lina V.
Rating: 3 out of 5
following a purchase from 06/02/2025
The quality is okay, but it differs from the online preview, so I'm not satisfied.
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Response from Petit-Fernand
How do you do?
Thank you for your feedback. Could you please get back to us and explain why you are not satisfied with the preview? I would be delighted to hear your opinion.
Have a nice day,
Customer service EsIstMeins
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Magali C.
Rating: 4 out of 5
following a purchase from 15/02/2025
Very good
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Response from Petit-Fernand
Dear Magali,

Thank you very much for your positive review and for rating C-Monetiquette. We are delighted that you found our service to your satisfaction. Please do not hesitate to come back to us if you have any suggestions or specific needs, we would be delighted to help you further.

Best regards,
The C-Monetiquette team
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Edgard V.
Rating: 4 out of 5
following a purchase from 14/02/2025
C'est top
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Jean Claude G.
Rating: 4 out of 5
following a purchase from 11/02/2025
Fast delivery
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Celine M.
Rating: 4 out of 5
following a purchase from 07/02/2025
A little small but very pretty. Delivery problem though.
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Anne-Séverine R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Nice design, but too small in my opinion. Not convinced by the fact that you only have to stick them on the labels, fortunately they also stick directly on the clothes.
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Response from Petit-Fernand
Hello Anne-Séverine,

Thank you for your comment.
Our self-adhesive clothing labels can be applied to existing labels on your clothes for optimum hold. Once they've been applied in this way, they'll stand up to many washes :)

Have a nice day,
Camille C-MonEtiquette
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Audrey R.
Rating: 3 out of 5
following a purchase from 12/02/2025
Delivery a little long
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Response from Petit-Fernand
Hello Audrey,

We're sorry to hear that the delivery of your order has been delayed.
We hope, however, that the products received meet your expectations! 😊

Have a nice day,
Camille C-MonEtiquette
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Ines S.
Rating: 3 out of 5
following a purchase from 11/02/2025
The labels are beautiful and have arrived! On the other hand, I'm a bit disappointed with the rendering, as several of them peeled off after just one wash.
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Response from Petit-Fernand
Hello Ines,

Thank you for your feedback.
It's not normal for your labels to come off in the first wash. They're designed for long-term resistance.
Our teams have just contacted you to help you as soon as possible. 😊

Have a nice day,
Camille C-MonEtiquette
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Sandra W.
Rating: 4 out of 5
following a purchase from 12/02/2025
Good product, fast delivery
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Response from Petit-Fernand
Hello Sandra, thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our product and the speed of delivery. Your satisfaction is our priority, and we hope to see you soon on our "C-Monetiquette" site.
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Matthieu G.
Rating: 4 out of 5
following a purchase from 09/02/2025
A little expensive but the result is top notch, well presented in a small booklet.
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Response from Petit-Fernand
Hello Matthieu,

Thank you very much for your positive feedback! We are delighted that you have appreciated the quality of our product presentation. We are taking into account your remark concerning the price in order to constantly improve our offers. Please come back to us if you have any other suggestions!

Best regards,
The C-Monetiquette team
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Aminata R.
Rating: 2 out of 5
following a purchase from 10/02/2025
Labels don't fit
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Response from Petit-Fernand
Hello Aminata,

We're sorry to read your message.
It's not normal for your labels to come off, as they are designed to last over time.
The quality of our products is our priority! We have contacted you to help you as soon as possible.

Have a nice day,
Camille C-MonEtiquette
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Chantal C.
Rating: 3 out of 5
following a purchase from 11/02/2025
Nice labels, but very small, contrary to the appearance on the presentation paper.
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Response from Petit-Fernand
Hello Chantal,

Thank you for your feedback.
We are sorry that the size of your labels does not correspond to your expectations. We try to provide as much detail as possible on our site (size, shape...) so that you can get a better idea of the final result.
We value your feedback!

Have a nice day!
Camille C-MonEtiquette
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Aline C.
Rating: 2 out of 5
following a purchase from 10/02/2025
I'm used to buying these labels, and I've never had a problem, but it's the last time I ordered labels that I've lost at least half of my order.
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Response from Petit-Fernand
Hello Aline,

Thank you for your feedback and our telephone conversation.
We're sorry about the problem with the cutting of your labels and hope that the replacement labels we're sending you this time meet your expectations 😊

Have a nice day,
Camille C-MonEtiquette
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Corinne M.
Rating: 4 out of 5
following a purchase from 10/02/2025
Fine
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Response from Petit-Fernand
Dear Corinne,

Thank you very much for your positive review of our "C-Monetiquette" website. We are delighted that you are satisfied with our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to welcoming you back!

Best regards,
The C-Monetiquette team
M
Mrs R.
Rating: 4 out of 5
Bought these to place on my granddaughters clothes when she is attending nursery
Response from Petit-Fernand
Hi Maureen! ?? We're so glad you had a great experience with us! Thanks for sharing! ?? Chiara, Petit-Fernand
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1000703338
Rating: 4 out of 5
Excellent quality - top customer service
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Françoise G.
Rating: 2 out of 5
following a purchase from 08/02/2025
I simply order fabric labels to sew on and receive paper labels to glue on.
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Response from Petit-Fernand
Hello Françoise,

We're sorry for the confusion. We don't offer sew-on labels on our website.
For garments, however, you can find our iron-on labels or our self-adhesive garment labels, which you can stick onto existing labels.

Have a nice day,
Camille C-MonEtiquette
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Maeva
Rating: 2 out of 5
The design starts to crumble after 3 weeks of use. And this despite hand-washing only.
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Response from Petit-Fernand
Hello Maeva, Thank you for informing us of this problem. We hope that the solution proposed in our exchanges will suit you :) Have a nice day, Camille C-MonEtiquette
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Chloé F.
Rating: 2 out of 5
following a purchase from 06/02/2025
The labels are very pretty! But the parcel was damaged and so were some of the labels.
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Response from Petit-Fernand
Hello Chloé,

We are very sorry that your order arrived damaged.
We have just contacted you to help you as soon as possible.

Have a nice day,
Camille C-MonEtiquette
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Mrs L.
Rating: 4 out of 5
At first I was sent the wrong labels,but as soon as I notified them,they sent the correct ones. Havent used them yet,but they look great.
Response from Petit-Fernand
Hi Lynne, we're thrilled to hear you're happy with your purchase! Thank you for sharing. ?? Best regards, Chiara, Petit-Fernand
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Lydie L.
Rating: 4 out of 5
Super boxes, a little small but very good quality
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Berille B.
Rating: 3 out of 5
The labels are practical because they can be ironed on, but after 3 washes they come off...
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Response from Petit-Fernand
Hello Beatrice, We're very sorry to hear that your labels have come off like this. Once applied, they are normally very resistant. We've just got in touch with you by phone and e-mail to offer you a quick solution :) Have a nice day, Camille C-MonEtiquette
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Janine
Rating: 4 out of 5
We are very happy with the stickers from EsIstMeins. Every now and then one comes off during washing. However, we have also tried other suppliers, which were often a disaster and hardly withstood any washing. We are also very happy with the colors and shapes of the stickers.
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Response from Petit-Fernand
Hello, I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to find a solution. Have a nice day, Elise, EsIstMeins
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Adeline L.
Rating: 2 out of 5
I ordered a water bottle in October and I am very disappointed with this product which leaks, every day I find my daughter's bag soaked. Really disappointed considering the price of the bottle, I don't recommend it.
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Response from Petit-Fernand
Hello Adeline, We're sorry to read your comment. Your gourd should not be leaking like this. As a result, our customer service team has just contacted you by phone and e-mail to understand the situation and help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
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Caroline V.
Rating: 4 out of 5
Practical. My daughter-in-law was happy.
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Ganzarolli S.
Rating: 3 out of 5
Beautiful graphically and in size but many do not come off. It is necessary to cut them out by hand
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Response from Petit-Fernand
Good morning Simona, Thank you for your feedback ??we are sorry for this misunderstanding, I confirm that we will contact you to resolve as soon as possible. Chiara, Petit-Fernand ??
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Flora
Rating: 3 out of 5
Delivery to a point relais 40km from my home instead of the point relais located a few kms from my home because the parcel was incorrectly labelled (according to chronopost).
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Response from Petit-Fernand
Hello Flora, We are very sorry to hear that your order was not delivered to the address you had originally chosen. We will contact the carrier to prevent this from happening again in the future. The entire C-MonEtiquette team apologizes for this inconvenience. Have a nice day, Camille C-MonEtiquette
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Maryn
Rating: 4 out of 5
Conforming item Careful shipment Various production possibilities
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Gloria
Rating: 2 out of 5
Some self-adhesive labels for clothing have peeled off
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Response from Petit-Fernand
Hi Gloria, Thank you for writing to us ! We are sorry to read that some of your labels came off, as they shouldn't have. That is why we have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
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Nadi
Rating: 3 out of 5
This is the 3rd or 4th time I've ordered adhesive labels... each time I've noticed more and more that the labels are becoming increasingly difficult to remove. I have quite a lot to do with it. Otherwise, they are very lovingly designed and you can choose totally beautiful motifs and colors.
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Response from Petit-Fernand
Hello, I am sorry that you are experiencing problems with our products. I have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Salomé
Rating: 2 out of 5
My order was incomplete. I never heard back from the after-sales service. But the labels I received are great!
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Response from Petit-Fernand
Hello Salomé, We are very sorry for this oversight. Following our discussions, we hope that the labels we send you will meet your expectations :) Have a nice day, Camille C-MonEtiquette
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Mabel N.
Rating: 3 out of 5
Sono 3 anni che acquisto queste etichette e ho notato una diminuzione della colla per restare attaccate, soprattutto nelle etichette da stirare. Ora con 2 lavaggi a 40° si staccano completamente e sinceramente sono rimasta un po' delusa, infatti le ultime che ho comprato sono solo adesive da mettere sulle etichette, mi sembra che quelle per ora tengano. Per il resto mi piacciono e le trovo pratiche
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Response from Petit-Fernand
Gentile Mabel, La ringrazio per aver condiviso la sua esperienza. Mi dispiace molto per il problema riscontrato con le etichette. Non abbiamo ricevuto altre segnalazioni in merito e, per questo, vorrei contattarla via email per poterla assistere meglio. Mi scuso sinceramente per l'inconveniente e faremo il possibile per risolvere la situazione. Cordiali saluti, Chiara, C-MonEtiquette
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Albane L.
Rating: 2 out of 5
Labels that wash off
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Response from Petit-Fernand
Hello Albane, It's not normal for your labels to come off like this, we're really sorry. We've just contacted you by phone and e-mail to help you as soon as possible? Have a nice day, Camille C-MonEtiquette
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Palma B.
Rating: 4 out of 5
My daughter is in a home for the disabled and your labels are essential for these clothes. I have already ordered from you and I am satisfied.
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Lb
Rating: 4 out of 5
Possibility of choosing the size of the fabric pouch, not easy to find. I didn't know what size I was going to get and I think the one I received is a bit small.
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Response from Petit-Fernand
Hello, I'm sorry that the size is too small for you. I've just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Martine D.
Rating: 4 out of 5
Hello, I really appreciated the speed of execution and delivery. However my choice was for an entry into a retirement home and the washes done by their laundry made the labels peel off.
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Esther
Rating: 4 out of 5
The stickers are very nice but it says that the ironing paper is included and it does not appear. I don't know if it's by default or what, but for the price... I thought it was a good mistake, a shame.
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