Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Excellent product. Nice graphics. Irons easily and after many washes it does not come off or ruin the lettering.
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Response from Petit-Fernand
Hi Sonia!!! Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Chiara, Petit-Fernand
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Francesca
Rating: 3 out of 5
I buy the labels for school. The product is very good, the shipping very long, but patience if it waits if it is worth, the problem is that since October 10 I am still waiting .
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Response from Petit-Fernand
Dear Francesca, We would like to inform you that our customer service team will contact you as soon as possible to provide an update on your order and resolve the situation as soon as possible. We thank you again for your understanding. ?? Clare, Petit-Fernand
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Tiziana
Rating: 4 out of 5
First order unfortunately not arrived, customer service very fast and helpful in resolving the inconvenience. They sent my order back to me
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Response from Petit-Fernand
Hi Tiziana!!! Your feedback made our day! Thank you for your support! ?? Regards, Chiara, Petit-Fernand
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Christine D.
Rating: 4 out of 5
Simple order, top product, perfect reception
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Giulia C.
Rating: 4 out of 5
Labels not yet used but arrival on time, via registered mail, in 3 days. Personalized gift for mom and baby, appreciated for distinguishing one's 'belongings' at daycare. Also useful for schools for older children to identify their items. Clear and simple site. Other stickers within the package are also given as gifts. Discounts also often present.
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Response from Petit-Fernand
Hi Julia! We are so happy to hear what you think of us! We thank you for being part of our family! ?? Affectionately, Chiara, Petit-Fernand
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Lucia T.
Rating: 4 out of 5
Labels for children's clothing do not stick as strongly as before. I'm sorry, but the label comes off during washing.
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Response from Petit-Fernand
Hello, thank you for your comment. We will contact you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Sai M.
Rating: 4 out of 5
Very cute, customizable and wash-resistant adhesive clothing labels.
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Response from Petit-Fernand
Good morning Simona, Thank you for such a positive review! ?? It is a real pleasure to know that you had a good experience with us. Best regards, Chiara, Petit-Fernand
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Magali V.
Rating: 4 out of 5
Beautiful! I use it to mark all my children's little things...and even my own :)
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Maddie
Rating: 4 out of 5
The labels are great, but you'd have to be able to choose the size, because on baby clothes the label takes up a lot of space. I'm happy with my kit, which contains a number of super-practical models.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Ilona
Rating: 4 out of 5
Great stickers to label our family's things with names. They look good and are easy to create.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Erika
Rating: 2 out of 5
Labels to be attached to garment wash tags, or to be attached to the label that sits behind the neck of garments, should be smaller and horizontally. And have a more malleable material. Thanks
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Response from Petit-Fernand
Dear Erika, Thank you very much for your suggestion! ?? We will take it into consideration to further improve our products. Our customer service team will contact you shortly to get more information about it and to assist you in the best way possible. Clare, Petit-Fernand
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Aanna S.
Rating: 3 out of 5
The product itself is fine but delivery time (10 business days) was insane for a regular letter sized envelope. Would not order again for this reason
Response from Petit-Fernand
Hi Aanna, Thank you for your feedback! We're glad to hear that you are satisfied with the product, but we sincerely apologize for the delivery delay. We understand how frustrating this can be and appreciate your patience. We're continuously working to improve our shipping times and hope to serve you better in the future.?? Best regards, Chiara, Petit-Fernand
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Invité
Rating: 4 out of 5
quality products, excellent assortment
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Response from Petit-Fernand
Good morning! We sincerely thank you for your kind words! We are happy to hear that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Dilmann
Rating: 4 out of 5
Top bottles!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Mathieu E.
Rating: 3 out of 5
Pretty labels but not ready to use; I don't have an iron.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to hear that the labels you ordered did not meet your expectations. You had opted for self-adhesive and iron-on clothing labels. The self-adhesive ones can be applied without an iron. Have a nice day, Elise, C-MonEtiquette
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Aida
Rating: 2 out of 5
They made a mistake in my order, did not answer the customer service phone and after a while they called me back. They sent me the labels again but without further delay and without offering a shipment to my home, only to the pick up point.
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Response from Petit-Fernand
Hello, We deeply regret the error in your order and the inconvenience caused. We understand how frustrating the situation must have been, especially with the lack of initial response. We apologize for the delays and for not being able to offer a more convenient shipping solution. We take your comments into consideration to improve our service in the future. We remain at your disposal for any further questions or problems you may have. Best regards, Chiara, Petit-Fernand
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Marine R.
Rating: 3 out of 5
Very nice product Except that after 3 days the cap broke.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're very sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Martino V.
Rating: 4 out of 5
I was very satisfied the first time so I ordered again; the products good, durable and original; placing the order is a breeze the site straightforward and simple.
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Response from Petit-Fernand
Buongirno Vanessa, Your support inspires us every day! We thank you for your kind words! ?? Cordially, Chiara, Petit-Fernand
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Patricia O.
Rating: 4 out of 5
Practical, pretty labels, but will they stand up to washing over time? To be seen!
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Response from Petit-Fernand
Hello, Thank you very much for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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Sabine F.
Rating: 4 out of 5
Always ordered for years. Always satisfied. For both children. This is the first time that the shoe stickers in a slipper have not held well or hardly at all. Hope nothing has changed? Everything else as always top
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Andrea
Rating: 4 out of 5
Beautifully designed stickers. The delivery came within the time frame stated.
Response from Petit-Fernand
Hi Andrea, We're glad to know you had a great experience! Thank you for choosing us! ?? Chiara, Petit-Fernand
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Denise
Rating: 4 out of 5
Recommended!!! I followed the advice of other moms and I am happy. Definitely they are good, practical and convenient. You can customize the labels in every aspect, size, fonts, colors, pictures The site is well managed: simple, clear and comprehensive. One star less for what concerns the timing (they got a little delayed ) and because one of the clothing labels came off only on the third wash.
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Response from Petit-Fernand
Good morning Denise, Your review fills us with joy! Thank you for the feedback! ?? Chiara, Petit-Fernand
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Marta
Rating: 4 out of 5
Fast and intuitive service
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Response from Petit-Fernand
Thank you very much for your kind words, we are delighted that you enjoyed it! Chiara, Petit-Fernand
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Mirande M.
Rating: 4 out of 5
First time I sent my labels, I received those from another person, I made a complaint explaining the situation. I got a reply quickly and received the new labels quickly too.
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Response from Petit-Fernand
Hello, Thank you for your comment, we're always here to help! Have a nice day, Elise, C-MonEtiquette
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Eva
Rating: 4 out of 5
The labels arrived perfectly. They are nice, however now I think they are smaller, I would like them to be a little bigger so I can put the child's two last names, or 1 last name + phone number.
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Response from Petit-Fernand
Hi, your feedback has made our day! Thank you for your support! Regards, Chiara, Petit-Fernand
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Isii B.
Rating: 2 out of 5
Unfortunately, the stickers do not stick to the clothing as advertised and described on the page. Too bad for this amount.
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Response from Petit-Fernand
Hello, we are very sorry that our products are causing you problems. We have just contacted you to help you. Have a nice day, Elise, EsIstMeins
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Brigitte H.
Rating: 4 out of 5
Perfect... I didn't know before.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
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Cristina
Rating: 2 out of 5
I always have some problem... Either they don't get to me right... or they make a mistake with the labels. In this case, I wasn't the one who was harmed; they sent me the labels I ordered plus another envelope in my name with labels of another boy or girl...
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Response from Petit-Fernand
Hi Cristina, We hope your labels are to your liking. As for the labels received along with yours, we apologize, they have already been resent. Have a nice day, Camille Petit-Fernand
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Manon D.
Rating: 3 out of 5
The labels are great, but the delivery time doesn't keep its promises. I paid a delivery fee to be delivered in 24h 48h max and I received my labels 1 week later my son was back from camp.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. However, you paid for chrono relais delivery: production in 48 hours and delivery in 2 to 4 days after dispatch. Have a nice day, Elise, C-MonEtiquette
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Lucia S.
Rating: 3 out of 5
I placed 3 orders, one of which never arrived. I was told it would be sent back but it did not arrive the second time either. Last order arrived but I paid tracking this time. I don't know whose responsibility it is but the experience is not good for logistics. The product is very nice.
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Response from Petit-Fernand
Good morning Lucia, We would like to inform you that our customer service team will send you an email as soon as possible to assist you and resolve the situation. We thank you for your patience and understanding. Clare, Petit-Fernand ?
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Lidia
Rating: 3 out of 5
I am very happy with the product, without any doubt I will buy again but what I did not like and I have been slow to order it is the shipping method, not having the option to mark orders to my address is quite annoying because having to move to a collection point is more difficult for me.
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Response from Petit-Fernand
Hi Lidia, Thank you very much for your message. We are delighted that you like our products. We have indeed changed our shipping methods for a faster delivery. However, your comments are very important to us as they allow us to improve all the time ! Good morning, Camille Petit-Fernand
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Anna D.
Rating: 4 out of 5
After an initial non-delivery of the gear, customer service was absolutely effective in offering me assistance and ensuring the proper and subsequent reshipment of the goods
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Response from Petit-Fernand
Hi Anna!!! Thank you for the great feedback! We are thrilled to have satisfied customers like you! ?? All the best, Chiara, Petit-Fernand
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Af
Rating: 4 out of 5
Great products
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Response from Petit-Fernand
Hello ! We sincerely thank you for your kind words! We are happy to know that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Valérie D.
Rating: 3 out of 5
very good, fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for your feedback. Have a nice day, Elise, C-MonEtiquette
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Annalisa A.
Rating: 3 out of 5
Quick receipt of the ordered goods. to be tested on the garments and especially post use and washing but the first impression is positive
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Response from Petit-Fernand
Hi Annalisa!!! We sincerely thank you for your kind words! We are happy to know that you liked our product! ?? Best regards, Chiara, Petit-Fernand
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Nadine L.
Rating: 4 out of 5
This is the 2nd time I've had labels made for my son. It's a pity, however, that I didn't have the option of writing his first name in white as I did on the 1st order, as this choice doesn't seem to exist any more! Production and delivery are very fast and the price is not excessive.
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Response from Petit-Fernand
Hello, thank you for your feedback. Since you chose a light background color for your labels, the bench as writing was not possible. Otherwise, your labels would have been illegible. ?? Have a nice day, Elise, C-MonEtiquette
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Funari P.
Rating: 4 out of 5
Very good material. Good performance and very nice to look at.
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Response from Petit-Fernand
Hi Paola!!! It means a lot to us to know that you are happy with our service! ?? Best wishes, Chiara, Petit-Fernand
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Patricia C.
Rating: 3 out of 5
I'm very happy with the stickers on the care labels (we'll have to see how long they last)! On the other hand, the iron-on labels don't hold up at all after only 2 washes. I'm very disappointed with this one, as it's the one that interested me the most, so I'm not sure about the whole thing.
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to find a solution. ?? Have a nice day, Elise, C-MonEtiquette
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Chiara T.
Rating: 3 out of 5
I have purchased the adhesive fabric labels twice and they are great. The thermoadhesive ones, however, have disappointed me. They have no hold and come off easily, even though I followed the application directions. .
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Response from Petit-Fernand
Dear Chiara, We apologize for the inconvenience encountered with the thermoadhesive labels. Please contact us by providing the order number or email address used during purchase so that we can better assist you. Thank you for your helpfulness. Clare, Petit-Fernand
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G.t.
Rating: 4 out of 5
Labels good, but lacked the paper to iron them on (which is usually included). The material of the ironing ones is different than last year, but so far it seems to resist washing and the dryer just as well.
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Response from Petit-Fernand
Thank you for the positive feedback! We are always striving to improve. ?? Clare, Petit-Fernand
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