Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello, Thank you so much for your feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Jeanne
Rating: 4 out of 5
Plenty of choices and a great time talking with my son to create his ideal visual!
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Response from Petit-Fernand
Hello, We're delighted that your son was able to personalize his visual to his taste. ?? Have a nice day, Elise, C-MonEtiquette
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Ruggiero E.
Rating: 3 out of 5
Everything perfect, very durable item adhesive labels! Only downside is very long delivery time .
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Response from Petit-Fernand
Good morning Emanuela, We sincerely thank you for your feedback regarding adhesive labels. We are glad that you appreciated the quality of our products. We apologize for the delivery time you experienced and inform you that we are actively working to improve this aspect of our service. Your feedback is valuable to us and helps us grow. We look forward to providing you with an even better experience in the future. Clare, Petit-Fernand
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Isajoly
Rating: 4 out of 5
It's a good experience to have a personalized label to make it easier to find your child's things when you pick them up from nursery or school.
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
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Le C.
Rating: 4 out of 5
Thank you very much
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Lena
Rating: 4 out of 5
Unfortunately, one of two bottles was leaking. Customer service responded quickly and sent us a new bottle cap straight away. Now nothing is leaking any more. I hope it stays that way
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Response from Petit-Fernand
Hello, we are always here to help you in the best possible way. Have a nice day, Elise, EsIstMeins
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Sabine
Rating: 3 out of 5
It's the second time in the last 4 times stickers for kindergarten. Child 1 didn't need a change of clothes very often - everything held up well, child 2 did... I scratch the stickers for the clothes out of the washing machine... I'm already kind of annoyed
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Corinne C.
Rating: 3 out of 5
The proposed labels are too impodent to be placed on clothing.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are sorry that our labels do not meet your expectations. If necessary, we can supply iron-on labels thinner than those you ordered. ?? Have a nice day, Elise, C-MonEtiquette
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Michelle K.
Rating: 3 out of 5
Unfortunately my order can never arrive but I hope the 2nd order arrives ?? Great customer service ????
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Response from Petit-Fernand
Hello, thank you for your comment. We are always here to help you as best we can! We hope you like your order. ?? Have a nice day, Elise, EsIstMeins
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C.
Rating: 4 out of 5
The products I purchased are great, good quality, beautiful and practical, but the shipping service through SEUR, a horror. It has taken me a month to ship, a month! and in the end I had to do it again from scratch because my product was left in limbo. The rest, perfect.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us your feedback. We are delighted to see that our products meet your expectations. We regret, however, that the delivery was difficult. See you soon for your next order! Have a nice day, Elise, Petit-Fernand
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Manuel
Rating: 4 out of 5
Lots of choice Excellent quality of labels Thank you!
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Response from Petit-Fernand
Good morning Michela, Your review really makes us happy! Thank you from the bottom of our hearts! ?? Chiara, Petit-Fernand
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Alice
Rating: 4 out of 5
Great products, we've already ordered several times only problem, with the rain, a bubble wrap would have been better as the pages were a bit folded and damp.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to put some glitter in our eyes! ?? Please don't hesitate to contact us so that we can find a solution for you. Have a nice day, Elise, C-MonEtiquette
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Galli M.
Rating: 4 out of 5
Fast delivery.
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Response from Petit-Fernand
Good morning Michela! We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
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Isa
Rating: 3 out of 5
Nice labels but site not easily navigable. It is difficult to retrieve previous orders to reprocess them, you can't put them in the cart for changes, and you have to do it all over again from the beginning.
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Response from Petit-Fernand
Good morning, we apologize for any inconvenience caused. Please be advised that our customer service team will contact you as soon as possible to assist you. Thank you for your helpfulness. Clare, Petit-Fernand
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Carolina S.
Rating: 4 out of 5
Labels as pictured and durable
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Tomasi A.
Rating: 4 out of 5
Very beautiful and durable stickers
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Andre
Rating: 2 out of 5
Always bought from here. But this time the quality of the iron on labels is different, not nearly as good as previous years (first started buying in 2018). They even look different as there is more of a sheen, suffice to say they didn't stay on the clothing for long. First wash and they started to peel off.
Response from Petit-Fernand
Hello, Thank you for reaching out to us! Our customer service team will contact you shortly to assist you. Best regards, Chiara Petit-Fernand
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Locatelli L.
Rating: 2 out of 5
The product is great but the service is bad. For the second time, for the second order, my purchase was not delivered and I had to ask for a second shipment
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Response from Petit-Fernand
Dear Luke, We are truly sorry for the negative experience you had with our service. We understand how frustrating it can be to deal with delivery delays, and we would like to assure you that this situation is not our fault. To try to remedy this, we have already sent you a new order at no charge. We hope that this time everything will go smoothly and that the product can reach you as soon as possible. We thank you for your patience and understanding. If you have any further questions or need assistance, please do not hesitate to contact us. Chiara, Petit-Fernand
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Lmh
Rating: 3 out of 5
Lovely stickers. Nice design but not sticky enough. They keep coming off in the wash.
Response from Petit-Fernand
Hello Lucy, I appreciate your message. Rest assured, our customer service representatives will be in touch soon to help you. Warm regards, Chiara Petit-Fernand
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Maria C.
Rating: 3 out of 5
The products are of good quality, the patterns should be renewed, and above all, the delivery time should be accelerated and free shipping guaranteed from a minimum amount
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Response from Petit-Fernand
Dear Maria Claudia, We thank you for your feedback. We are glad that you appreciate the quality of our products. We will consider your comments regarding patterns, delivery time and shipping costs. Your opinion is valuable to us and helps us to improve. Chiara, Petit-Fernand
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Giovanna P.
Rating: 4 out of 5
The product ordered matched the description and met my expectations. A little bit long waiting time
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Enigma
Rating: 4 out of 5
Great products and great customer service. Unfortunately having purchased in the early school term the shipping was delayed about two weeks.
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Frosoni V.
Rating: 3 out of 5
Compared to other labels used the hold is not very good at all. After one wash they are already in the process of coming off despite the fact that all the isteuzinodel of the supplier have been respected
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Response from Petit-Fernand
Good morning Valentina, we are very sorry for the inconvenience. We are here to help you and our customer service team will contact you shortly to resolve the situation. We thank you for your understanding. Chiara, Petit-Fernand
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Liz W.
Rating: 3 out of 5
This is a decent product but took far to long to dispatch. Though ordered in, what I thought was plenty of time, my children had returned to school for over a week before I received them. I would suggest more transparency about the length of time it takes to dispatch and the method of postage so that an informed decision can be made about whether its feasible ot even worthwhile waiting.
Response from Petit-Fernand
Dear Liz, Thank you for your feedback. We sincerely apologize for the delay. We are actively working to improve our shipping processes to ensure that our customers receive their products in a timely manner. Your suggestion for greater transparency regarding dispatch times and postage methods is invaluable, and we will take it into consideration as we strive to enhance our service. We appreciate your understanding and patience, and we hope to provide you with a better experience in the future. Best regards, Chiara, Petit-Fernand
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A Y.
Rating: 3 out of 5
Sadly the stickers don't stick very well.
Response from Petit-Fernand
Hello Ayah, Thank you for your inquiry. I wanted to let you know that our customer service team will get back to you soon to address your needs. Best wishes, Chiara Petit-Fernand
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Valentina S.
Rating: 4 out of 5
Really helpful, attentive and supportive customer service/post sales!!! We had some problems with delivery, but we were always supported and found a solution in our favor. Super recommended!
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Miss L.
Rating: 4 out of 5
Great product as described. Lots of designs to choose from. Delivery took a long time but was within the window advised.
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Virginia
Rating: 3 out of 5
The labels for items are great so far, we've been using them for just under 3 weeks. For clothes it's 50:50 so far, unfortunately some of the stickers have already come off after the first wash.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Sara
Rating: 3 out of 5
The thermoadhesive labels are nice and for the moment they also seem quite durable (only one came off during washing). The thing to improve is the shipping time: I took advantage of standard shipping, without further payment, but 10 working days is really a long time!
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Response from Petit-Fernand
Dear Sara, Thank you for your feedback! ?? We are happy that the labels are to your liking. We take note of your comment about the shipping time, we will work to improve it. Thank you again! Best regards, Chiara Petit-Fernand
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La S.
Rating: 4 out of 5
Shipping times and modes to be improved. Customer service answers not too relevant.
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Nadine D.
Rating: 4 out of 5
Quick delivery, easy to place in linen and well explained.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Cliente
Rating: 3 out of 5
I believe the delivery time can be improved.
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Response from Petit-Fernand
Dear Federica, Thank you for your feedback! ?? We will strive to improve the delivery time. Your opinion is important to us! Chiara Petit-Fernand
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Laura
Rating: 4 out of 5
Very cute to well made stickers! Detailed and simple sticker booklet and explanation! Shipping a little slow...
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Aditya A.
Rating: 4 out of 5
Product is great but delivery not
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are a French company and delivery times can sometimes be longer. Nevertheless, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Client
Rating: 3 out of 5
Satisfied a few years ago, I didn't hesitate to order a notebook for my youngest daughter's entry into the crèche... But I was disappointed this time. I had ordered for the practicality of the notebook, but all the pages detached, leaving me with loose pages... Not great
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Response from Petit-Fernand
Hello, thank you for your feedback. We're sorry to see that the pages were assembled incorrectly. We hope, however, that your order is complete and that you like it. Have a nice day, Elise, C-MonEtiquette
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Laure M.
Rating: 2 out of 5
Nice labels but they don't stick... in any case they don't hold on my son's comforter, I have to put 1 label back on after each wash. Maybe I didn't see the iron-on label tab, which is a shame because they might have been more effective than the stick-on labels. Otherwise, they're very pretty.
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Response from Petit-Fernand
Hello, Thank you for your comment. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
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Michaela M.
Rating: 3 out of 5
I chose for the package to be shipped to a pickup point near me, but I was not notified when the package was shipped nor consequently when it arrived.
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Response from Petit-Fernand
Dear Michaela, Thank you for your feedback and we sincerely apologize for the inconvenience you experienced in the delivery of your package. We understand how frustrating it can be to not have timely information on the status of your shipment. We always strive to provide the utmost transparency and assistance to our customers. Even if the delay was caused by the courier, we are happy to have helped you in any way we could. We care about making sure that our customers are satisfied, and we assure you that we will consider your suggestion to improve our service. We thank you again for your patience and understanding. Clare, Petit-Fernand
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Anna
Rating: 4 out of 5
All good, but considering that the delivery time is one week, you have to take your time.
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Geoffrey V.
Rating: 4 out of 5
Quality labels in terms of printing, delivery time a little longer than expected of 2 days, this is not a tragedy, I recommend the site and I would place new orders.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're sorry that delivery took longer than expected. Have a nice day, Elise, C-MonEtiquette
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Théo M.
Rating: 4 out of 5
The products are excellent!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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