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S
Rating: 4 out of 5
This is the second time I've placed an order. I'm always so pleased with the quality, and the variety of colors and emoji are a real asset.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 913 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
I discovered with my sister who had an offer and for me it's really very interesting because my daughter had to take all her things each time and frankly it's nickel nothing to say it does not move I'm too happy
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C
Rating: 2 out of 5
wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
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M
Rating: 4 out of 5
Everything went smoothly and the labels arrived on time.
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I
Rating: 4 out of 5
Hello, I am quite satisfied with my purchase from you! I hope it will last over time... I recommend you. Thank you very much.
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M
Rating: 4 out of 5
Good product quality
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P
Rating: 3 out of 5
Gave 3/5 stars because I never received my labels...I got sent someone else's (and mine went to another customer!). Got my refund quickly at least.
M
Rating: 2 out of 5
I ordered self-adhesive labels, but after 1 wash some of them are already coming off, even though I did everything right beforehand. Maybe the thermo-adhesive ones are more effective.
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F
Rating: 3 out of 5
Unfortunately, it is very slow for the product to arrive home especially since it is shipped almost immediately. The first time was faster than the second time. But for the quality of the products I would reorder more times!
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A
Rating: 2 out of 5
I got the normal adhesive labels and many of them come off after the first wash
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E
Rating: 3 out of 5
I purchased kindergarten backpack, pencil cases,name stickers, and water bottle. All very cute but not justified related to the prices! The name sticker in the backpack,after not even 2 weeks of kindergarten is coming off...I thought better!
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G
Rating: 4 out of 5
Label that sticks really well I stuck one on the gourd even though it's a label for clothes and it sticks really well Left-right label for shoes an excellent idea to help children not to make mistakes and to teach them.
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V
Rating: 3 out of 5
Love the product but delivery takes too long
J
Rating: 2 out of 5
The stickers work and they are legible. However, I wanted to order labels for pens, the format kept changing when I was selecting the product and I can't use the labels produced as they are far too big. I also find the glossy coating really awful. The labels for clothing are a bit blurred and also coated. Why do you make something specially for clothing and then they look identical to those for pens? I prefer to order from Kleberli again, I like everything there. It took a total of 13 working days.
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Response from Petit-Fernand
Hello, After checking your order, I see that you have indeed ordered the labels you received. If you were expecting to receive the mini-labels, unfortunately this is not the case. In future, please check your order confirmation to make sure everything is in order before you receive your order. Have a nice day, Elise, EsIstMeins
B
Rating: 2 out of 5
For the past 2 years, I've been promised delivery at the start of the new school year, and for the past 2 years, I've had a consequent delay, receiving the product several days after the start of the new school year. Moreover, the customer service I contacted told me that the parcel had been sent by chronopost, whereas I received an email 3 days later telling me that it had been dispatched. Really not serious.
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A
Rating: 4 out of 5
I have the impression that the labels peel off more easily.
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C
Rating: 4 out of 5
Good personalized label that holds well. I really like the very original design.
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O
Rating: 2 out of 5
Lengthy dispatch and insufficient communication
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C
Rating: 4 out of 5
Always bought from Petit Fernand and really love the products. I bought a bundle this time and there might be too maybe item labels so doesn't match my needs 100% Also the iron on labels tend to get removed when washing but a quick ironing again and it get stuck again
V
Rating: 2 out of 5
The labels do not wash out... I didn't make a claim for an order of 10, I ordered other labels from a competitor.
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A
Rating: 3 out of 5
Classic labels are fine, but it's impossible to apply iron-on labels following the instructions.
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L
Rating: 4 out of 5
always satisfied with the quality of the products! On the other hand, as a good customer, I'm asked to turn the wheel, I get a discount, but I didn't pay attention to it and it was less than the current promotion and I wasn't told about it...too bad!
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B
Rating: 2 out of 5
The delivery was a real disaster, they took more than a week, they changed the delivery address unilaterally and then every day they delayed the delivery without any justification. The worst thing is that when I asked for help to solve the problem they did nothing. Finally I had to pick up the package in an unknown office far away from my home.
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A
Rating: 3 out of 5
the gourd is great, although a bit heavy for our daughter's schoolbag. we were very disappointed with the snack box, which was just a sticker. For the price, I didn't think that would be the case.
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V
Rating: 2 out of 5
This isn't the first time I've ordered here. Last year, everything went well, the font was quite small, but the labels held well (some came off, but only after several washes). This year, however, even though the font is slightly larger and more legible, the labels don't stick properly. I often find them and have to systematically check that the clothes are marked before going to the nursery. It's a shame, because the format is practical and the colors pleasant.
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C
Rating: 2 out of 5
Very nice towels, but unfortunately they don't hold up after machine washing - too bad.
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L
Rating: 2 out of 5
Unfortunately the label doesn't stick to the water bottle I brought. And has come off my son's shoes after wearing them. Won't be ordering them again. Found that some of the labels in the washing machine.
N
Rating: 3 out of 5
I am still waiting for the order from September 12th
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We would like to offer you a solution. That is why we have just contacted you. Have a nice day, Elise, EsIstMeins
L
Rating: 4 out of 5
Had labels for both of my kids starting school. Service is second to none. Labels stay on clothing after multiple washes. Prompt delivery
C
Rating: 3 out of 5
I was a little disappointed with my purchase, especially for the direct-glue garment labels. After the first few washes, some of them were already peeling off, even though I had stuck them onto the garment label. The iron-on labels are very good, however, and so are the labels for objects!
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M
Rating: 2 out of 5
My order never arrived, although the reimbursement was fast and without incident.
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M
Rating: 4 out of 5
Very good product
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T
Rating: 2 out of 5
Disappointed with the delivery time. I paid an extra fee when ordering for fast delivery. Despite the fact that the delivery was supposed to be "express", the time indicated was far exceeded. I therefore paid 5 euros for a shipment that arrived at the timing of a "normal" order.
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L
Rating: 4 out of 5
The quality of the products is always top-notch. I've also had to deal with customer service for problems with deliveries and delivery times. Sometimes my requests were not taken into account, but I always got an answer and I'm satisfied with the return, despite the very long delays (mainly due to the carrier) and the urgency of my order.
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M
Rating: 3 out of 5
Arrived later than indicated, unable to keep track of the package. The shoe stickers stick worse than other years and we have already lost 2 pairs.
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E
Rating: 4 out of 5
Fast service, many colors to choose from, easy to use. Cute labels
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I
Rating: 3 out of 5
The rendering is great but disappointed as soon as the promises were not kept, I paid more to be delivered in 48 hours and it was not respected at all.
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C
Rating: 2 out of 5
Very fast shipping. Nice design, but the labels don't stick, they go in the wash and dryer!
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F
Rating: 3 out of 5
After my 1st order 1 year ago, I re-ordered for back-to-school, and this time I'm a bit disappointed. The labels don't hold up as well as the first time.
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A
Rating: 4 out of 5
The object labels are great! The only downside is that most of the clothing labels have already fallen off.
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