Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 913 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2, 3 and 4 stars

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Rachel
Rating: 3 out of 5
The labels don't seem as hard as they have in the past… I followed the instructions of no wash or wear for 24 hours but had a couple start to peel off…
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Morais lopes
Rating: 3 out of 5
Disappointed for the price, would need to hire someone to supervise the person doing the assembly.
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cal
Rating: 3 out of 5
I had a good first experience with these labels but the quality dropped with those of my last order, half of the iron-on labels peeled off after only one wash, considering the price, it's not worth it.
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Charlie P.
Rating: 3 out of 5
I emailed but haven't had a response. The stickers are good and we really like them, however the iron on stickers all peeled off after a few days at school. (This is before I had even washed them and I followed all care instructions) I believe I may have had a bad batch as the stickers are good.
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Cristiano
Rating: 4 out of 5
The first shipment failed but once I contacted customer service they immediately resent the product which arrived on time.
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Angelique Dupre
Rating: 4 out of 5
Very fast delivery and quite satisfied with the product. Very resistant to washing.
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Lourdes Hernández
Rating: 4 out of 5
The labels are beautiful!!! just as you design them on the web. So far, it stands up well to washing and everyday use. The only thing has been the delay in receiving them.
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Angelique Benkhalifa
Rating: 4 out of 5
I'm very satisfied with my purchase, the labels are great to stick on clothes and things for my little loulou's kindergarten, they are top it does not move once stuck I love and I recommend to parents for their children.
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Nadège DZURIK
Rating: 4 out of 5
Quite a nice experience, thanks to you. Easily customizable labels, well-designed site, maybe a little too much choice of colors and fonts, but very pretty. Shipment a bit long, ordered on Wednesday and received on Friday of the following week. It says up to 8 working days, but I think you're already trying to find a solution.
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ANNIE
Rating: 2 out of 5
I order from them every year. Unfortunately this year I was disappointed. Sending the 4 notebooks would have required a more rigid envelope. The package I received was in terrible condition. I had pickup relay problems. We ask customer service for information but they take a long time to reply. We don't understand why there is so much time between dispatch and receipt. In short, this time will probably be the last.
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Cacahouètes
Rating: 4 out of 5
I bought some clothes for my children and got 20 free labels to test out.
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Cristina
Rating: 3 out of 5
Delivery was slow, product is average as started to peal after second wash. Not supposed to do that
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Apolline
Rating: 4 out of 5
The labels are pretty and of good quality, but I find them a little expensive for the quantity. And it's a pity that they only fit on clothing labels... because I cut my labels almost as soon as I receive them!
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Adriana
Rating: 4 out of 5
They have nice colors and stick well.
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Barbara Salustri
Rating: 4 out of 5
Delivery a little long Quality label
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Amandine Demonceaux
Rating: 4 out of 5
Overall good experience. I will definitely recommend labels when I need them again. Delivery times are correct. However, regarding deliveries, our village's relay point is not listed on the site. That's a shame.
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Pauline B
Rating: 3 out of 5
The normal labels and the iron-on labels are great, but I'm a bit disappointed with the customizable gourd. It's the first day that my son is taking it to school and the name has already been removed.
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LAILA rahmani
Rating: 4 out of 5
Just what we needed and the delivery was on time Thank you!
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Tenants
Rating: 3 out of 5
I liked how cute the designs where and how easy to design and iron in, however some of the labels I have ironed in have came out or come loose and the children's uniforms have been washed 5-7 times maximum, quite disappointed
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Helena P.
Rating: 3 out of 5
The labels are very beautiful and of high quality. The selection of colors and motifs is also satisfactory. However, shipping took a very long time.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are located in France, so it takes a little longer than in Germany. However, we are pleased that you like your order! ?? Have a nice day, Elise, EsIstMeins
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Fátima González Pagola
Rating: 2 out of 5
Not very well glued
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Joyce Bessis
Rating: 3 out of 5
last time I ordered I thought the labels were nicer :-(
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Francisca Da Cruz
Rating: 4 out of 5
Foi tudo bem
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Letitia Loisse
Rating: 4 out of 5
A little long to receive the labels, but they are very well made.
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Céline
Rating: 4 out of 5
Fast shipping. Relatively easy to use web site. Clothing labels do not withstand a lot of washing.
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Nadège TAERO
Rating: 3 out of 5
This is the second time I've ordered. I had paid for my order to be delivered as soon as possible but my order was delayed due to a shortage of a gourd stopper but their customer service reimbursed me and even asked me if I wanted another color of gourd stopper. I think it's great. I think it's great. In any case, their products are always so good ????. I recommend them!
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Leanne P.
Rating: 3 out of 5
I have used this company for years but unfortunately this years batch are just not sticking to the clothing tags which is really frustrating as they always used to stick so well and I have not been doing anything different to my washing.
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A A.
Rating: 3 out of 5
Very cute labels and well printed BUT after a week the shoe labels had fallen off both pairs of shoes I had added them to. Wouldn't buy them again. This is after years of using a different brand - they were impossible to remove.
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Chloe
Rating: 3 out of 5
I'm not sure what to think. Some labels have already come off even though I wash my clothes at 40 degrees maximum. I wouldn't recommend the direct-glue type
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Camille CONFLANT
Rating: 3 out of 5
I order the labels every year and am very satisfied with the service. However, this year, the order arrived late and I had to start the year without the labels, too bad... I'll use them next year...
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Nuria Biosca
Rating: 3 out of 5
The labels are very easy to apply and adhere perfectly to different surfaces.
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Carole
Rating: 4 out of 5
Easy to apply
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Christel Le Divelec
Rating: 4 out of 5
Positive experience for the ease of use of the site and the speed of manufacture and delivery. However, I'm disappointed by the iron-on labels, which don't stick very well and wash out.
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Madame madurell
Rating: 3 out of 5
The labels are really superb. However, I have a problem, the first name on the gourd 1 week later is peeling off and clearly at the price of the gourd I'm rather disappointed. I'm going to contact the service department to see if this can be corrected.
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audrey
Rating: 4 out of 5
I've been ordering from this site for years. I would like to see more design choices to decorate the labels. The only drawback is that the shoe labels last only a month before the packaging is changed.
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Kim
Rating: 3 out of 5
The bottle is actually quite nice, but unfortunately both the print (or rather sticker) on the bottle and the lid are quite smelly. I find it difficult to give the product to small children when my hands stink so much. But the delivery time and processing were great.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that our drinking bottle is causing you problems. For your information, it is not a sticker, but a sublimation print. Please contact us so that we can offer you a solution. Have a nice day, Elise, EsIstMeins
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Emeline Waloszczyk
Rating: 3 out of 5
Too small for my taste and doesn't necessarily fit very well .
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Emilie Muzard
Rating: 4 out of 5
Wide choice of products for different uses. Already used for my other children and I have renewed the experience.
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Yahya
Rating: 2 out of 5
I am disappointed because a friend spoke to me and I was happy to order but the order arrived much later than expected, I ordered mainly for the so-called speed but sincerely disappointed. The labels are pretty and useful
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AV
Rating: 4 out of 5
The labels are very nice and easy to attach. I can't give 5 stars as Petit Ferdinand uses a delivery system through unreliable points instead of sending to homes. I had a bad experience with the delivery point closest to my home, which I have had to report even to the police. Please make home deliveries at no additional cost.
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