Customer reviews of Petit-Fernand

Easy-to-use site, fast delivery, attractive labels. Now it remains to be seen how long it will last!

Beautiful product but not convinced they are going to work long term. First wash already lost a couple of labels

Customer care and follow-up

The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!

Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.

I've been ordering labels from this site for 6 years now, and they're always so high quality, they don't peel off.

The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.

Fast delivery, well-designed site but low quality product for the high price.

I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.

Fast ordering on the site, choice of colors and motifs, and calligraphy. Price a little high for the quantity. Fast delivery.

Easy to customize, fast shipping

Products conform to the Visual and quality great even after several machine washes and price not excessive Large choice of pattern and color

Very satisfied

Very good products but long delivery

Very good product

Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.

Complies with my order.

No delivery arrived, despite the additional costs paid for fast delivery. But then the amount was quickly transferred back. So I can't say anything about the quality, but the rest was okay.

Labels are correct and adhere well to the garment. Fades a little over time!!!

The clothing labels arrived "unshaped" so I have to peel them off myself with scissors. The standard adhesive labels, on the other hand, are perfect.

Hello, these labels were offered to me by Gemo. I had no use for them so I offered them to my daughter who is expecting a baby in November. She was delighted except that she didn't know the baby's name yet so we had to put just the surname. She thought they were nice. Fast delivery

Nice and easy to use labels. I would like to have some new images to use and be able to customize different label shapes in the same package

The delivery was perfect, but unfortunately the labels didn't fit on a 30-pack, so I had to reapply about 15 of them. Too bad

The product is as good as ever. But the product for another child was sent to me first. And that took forever - easily 2.5 weeks. However, the replacement with the correct name arrived quickly and without any problems.

The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!

Easy-to-use interface. Fast order delivery

The product is very good it's just a bit expensive

Satisfied with the labels but still the same motifs

Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie

The stickers are fine but it takes 2 weeks to receive them if you live in the UK. If I was aware at checkout that the shipping would take so long I would not have purchased the labels. There is fine print that says shipping takes 10 business days but you have to looks for it

I use the labels to mark my big boy's clothes and they are very good, machine washable. Perfect

Wide range of products to choose from and customize. Very good quality. Not overpriced.

Unfortunately, I did not have the pleasure of receiving the labels. In the first order already late they kindly sent everything back to me, but this second shipment also failed. I hope to at least receive a refund.

All in all, everything went well, the delivery times were good and respected, and the product conformed to my order. However, these were iron-on labels, which are applied using the greaseproof paper normally supplied! And the label booklet didn't include any sheets. It's this drawback that tempers my satisfaction.

Hello labels. Doesn't stick well, even when pressed hard. Peels off quickly with the first wash

C-MonEtiquette is an easy-to-use site. I ordered for the first time 3 years ago because I saw an advert on social networks, and I haven't been disappointed with my book of labels for everything (objects, clothes and shoes) this year I've only recommended object labels, and I've found it great to be able to choose the style of label you want rather than getting a book of different labels, and to be able to personalize them at any time.

very good product, very useful, products vary

I paid extra to have tracking of the shipment. I had to contact customer service because the shipment has not yet been delivered and twice they replied that there is no tracking for my shipment. Very disappointed to have paid for a service that in fact was not given to me!!! ***Update of 13/09*** the company provided me with Italian tracking and apologized as the previous emails were automatic replies. The shipment arrived yesterday as they were responding to me. The product looks nice and neat and lives up to expectations. Aside from the hiccup, I would say that for the expense incurred the customer service is attentive.

Price a little too high. That's why I don't give it the highest rating.

The only drawback is that the label has to be glued to another label to withstand washing. Otherwise perfect