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A
Rating: 4 out of 5
Top labels! To be improved the shipping service.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 917 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersD
Rating: 3 out of 5
Fast service. Expensive stickers. The print is high quality but Already two of the stickers have come off in the wash.
Response from Petit-Fernand
Hello Danielle, We're so sorry to hear about this issue with quality. The labels are made to withstand many cycles in the washing machine, and shouldn't come off so quickly. We have sent a new batch into production for you. Have a wonderful day!
L
Rating: 4 out of 5
Nice and fast
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O
Rating: 3 out of 5
I like the name stickers and the quality is also good. Unfortunately the delivery was a disaster. I waited almost 1 month for the delivery, therefore only 3 stars.
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
S
Rating: 3 out of 5
Delivery took quite a long time, approx. 11 days. The quality is good, but the name stickers are difficult to remove, which can be quite annoying if you have to stick a lot of things on.
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Response from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. We wrote to you yesterday about the labels and look forward to your reply. Have a nice day, Elise, EsIstMeins
Z
Rating: 3 out of 5
Very pretty item, but it's a shame that the personalization is glued paper and not engraved.
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Response from Petit-Fernand
Hello, We're delighted you liked the article, but we're sorry to hear that the personalization didn't meet your expectations. The C-MonEtiquette team
V
Rating: 3 out of 5
Normal labels expensive for the number. No better quality than the ones you find in stores. They should be cheaper than the ones we use for clothes.
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Response from Petit-Fernand
Hello, We are sorry that the labels do not meet your expectations in terms of quality and value for money. We try to ensure that our products offer the best possible value for money. Your feedback is valuable and will be taken into account to improve our offers. The C-MonEtiquette team
C
Rating: 2 out of 5
As the labels arrived 1 week after the start of the school year, despite what was announced on the website, they were useless.
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Response from Petit-Fernand
Hello, We're very sorry that the labels arrived after the start of the school year, despite the deadlines announced on our website. We understand how frustrating this can be. Please note that we are unfortunately not responsible for postal delivery times, which can sometimes vary. The C-MonEtiquette team
T
Rating: 4 out of 5
I have been ordering labels for clothes for a few years now and I have no regrets! Even after machine washing, they remain intact. A 1st for object labels (pens, pencils etc...) it doesn't come off.
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A
Rating: 4 out of 5
Fast delivery
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D
Rating: 4 out of 5
Fast and efficient. Compliant labels.
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M
Rating: 4 out of 5
I placed my first order on this site. It's easy enough to personalize your labels online. Prices are reasonable and delivery fast. I'd recommend it.
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C
Rating: 3 out of 5
Quick printing and shipping. Unfortunately part of my order was missing, but it was quickly reshipped to me. However, I also received someone else's order. I think it would be a good idea to pay more attention to checking orders before they are dispatched.
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Response from Petit-Fernand
Hello, thank you for your feedback. We're sorry to hear that you're not entirely satisfied with the quality of our labels and the distinction between garment and object labels. We are always striving to improve our products and your feedback is invaluable in helping us to do so. The C-MonEtiquette team
M
Rating: 3 out of 5
The gourd is very pretty, but the drawings don't hold, and after a week of schooling you can already see the missing parts.
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Response from Petit-Fernand
Hello, We're delighted that you find the gourd pretty, but we're sorry to hear that the designs aren't holding up well. We invite you to send us photos of the degraded designs by email so that we can examine the problem more closely and find a solution. Your satisfaction is important to us, and we want to resolve this problem as quickly as possible. The C-MonEtiquette team
L
Rating: 4 out of 5
Very pretty labels, but self-adhesive clothing labels don't wash well.
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B
Rating: 4 out of 5
Top labels
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L
Rating: 4 out of 5
I have been ordering from c-mon étiquette for years. I am satisfied. Standard delivery takes about a week, but otherwise it's not bad. Maybe try to add some logos for bigger ones like gymnastics or Disney characters.
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L
Rating: 4 out of 5
This is my second order, and I'm delighted. Fast delivery "I'm from Belgium" labels are really good no worries.
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D
Rating: 4 out of 5
Very good! Nice colored labels delivered on time, perfect I recommend
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I
Rating: 4 out of 5
Very good Fast delivery
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R
Rating: 2 out of 5
The pack labels I ordered, there are some where there is only the name and not the first name on it.
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Response from Petit-Fernand
Hello, We're sorry to hear that some of the labels you've received contain only the name and not the first name as requested. Personalization is carried out according to the information provided at the time of ordering, when you filled in the personalization fields. The C-MonEtiquette team
D
Rating: 2 out of 5
Ordered on August 23, still no news.
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Response from Petit-Fernand
Hello, We are sorry for the delay concerning your order of August 23rd. We fully understand your impatience. We have just contacted you to provide you with information on the status of your order and to resolve this situation. The C-MonEtiquette team
E
Rating: 2 out of 5
They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.
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Response from Petit-Fernand
Good morning Emanuela, we are very sorry for your negative experience and understand your disappointment. We would like to remind you that via email we had suggested a return of the labels, but you chose to opt for a refund. We would like to emphasize that delivery problems on the part of the postal service are beyond our control, and we are sincerely sorry that this inconvenience caused you inconvenience. We thank you for your understanding and hope to offer you better service in the future. Good day, Clare, Petit-Fernand
M
Rating: 3 out of 5
Unfortunately, one of the bottles is leaking
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Response from Petit-Fernand
Hello, We're sorry to hear that one of your bottles is leaking. This is not normal and we understand your disappointment. In order to solve this problem quickly, we invite you to contact us by e-mail with photos of the faulty bottle, or by telephone. This will enable us to analyze the incident and offer you a suitable solution. The C-MonEtiquette team
M
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
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M
Rating: 3 out of 5
i had to chase the order has i hadn't received it. they order them came through very quicly
Response from Petit-Fernand
Hello Jane, We are sincerely sorry for this issue with the postal services, and hope that your exchanges with customer service allowed you to get the fix you were looking for. Have a wonderful day!
E
Rating: 4 out of 5
The labels correspond to the presentation on the site and are of good quality. Fast shipping
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M
Rating: 3 out of 5
I'm disappointed by the size of the lettering, which is too small on the square labels and doesn't match what the visual suggests.
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Response from Petit-Fernand
Hello, We're sorry to hear that the size of the writing on the square labels doesn't match your expectations. We understand that this can be disappointing. We will pass on your comment to our team to ensure that the visuals better reflect the products. The C-MonEtiquette team
L
Rating: 3 out of 5
The designs are great! But the stickers are so hard to get off the sheet. Great once in the clothes
Response from Petit-Fernand
Hello Louise, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
C
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
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A
Rating: 4 out of 5
Good quality labels. They are very pretty and stick well to objects and/or clothing.
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E
Rating: 3 out of 5
Great products! a must-have for kids Too bad that for my last order the delivery time indicated was not respected, receiving the labels after the start of the school year is not ideal.
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Response from Petit-Fernand
Hello, Thank you very much for your compliments on our products! We are delighted that you find them essential for your children. We are sorry that the delivery time of your last order was not respected and that this had an impact on your experience. We fully understand that receiving labels after the start of the school year is not ideal. The C-MonEtiquette team
C
Rating: 3 out of 5
too long to receive
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Response from Petit-Fernand
Hello, We're sorry that it took too long to receive your order. Generally, our deliveries take between 3 and 8 working days. We understand that it can be frustrating when delivery times are exceeded. Thank you for your understanding. The C-MonEtiquette team
A
Rating: 4 out of 5
Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.
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S
Rating: 4 out of 5
The labels are well presented. So good that I didn't take enough and ordered again for my twins.
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E
Rating: 4 out of 5
Nice stickers which stay on clothes etc but quite hard to get off of the paper they're on, have ruined a few peeling corners etc to get off the booklet.
L
Rating: 4 out of 5
Très très bien
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K
Rating: 4 out of 5
A little pricey for school labels, but good for clothes and fun!
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M
Rating: 4 out of 5
Fast delivery, lacks a bit of design choice for older boys. Top quality labels. Not at all disappointed!
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M
Rating: 3 out of 5
Very pretty labels, arrived quickly, but quality to be reviewed despite the wait before wearing the clothes or shoes, from the first wash the labels come off I finish the packs but I don't think I'd recommend, shame.
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Response from Petit-Fernand
Hello, Thank you for your compliments on the design and speed of delivery of our labels. We are sorry to hear that you are experiencing quality problems with the labels after washing. This is not normal and we would like to solve this problem. Could you please email us photos of the labels concerned? This will help us understand what has happened and find a suitable solution. The C-MonEtiquette team